While turning into a parking space the steering started making loud noises and was difficult to steer (had no power steering). I took it to a Ford dealer in my town. I explained what it was doing and he ordered a part for it without even looking at the car. He said the part alone would be approx. $1200. He said it was a power steering rack. He also said other 2012 Ford were on a recall for that problem but mine was not one of the recalls. I called that dealership the next day and cancelled the order. How could they know without looking at my vehicle? I then took my car to another Ford dealer in the town where I work (approx. 20 miles from my town). They also said it was the power steering rack (they did examine the car) but they said the part was on back order. They also said the part alone was $1200 and the total bill would be approx. $1550. It took 2 weeks to bet the part in. Meanwhile I had to continue to drive my vehicle with no power steering because they had no loaner cars to give me. They also said my car was not on the recall list even though it had the same problem as those that were recalled!! I bought this vehicle in Aug 2013 and it had 28,000 miles. Now 2 years later and the mileage @ 45,000 I have a bill for for $1550. I truly do not understand why Ford has not included more vehicles in the power steering rack recall since it appears that many many more vehicles have been affected. I would like to know why certain ones are recalled and others are not. I agree with one of the other earlier complaints when they talked about a class action suit for this problem.

- Defiance, OH, USA

I was driving my 2012 Ford Fusion home from work and was stopped at a stop light. When I resumed driving when the light turned green, my power steering suddenly malfunctioned while driving and I was no longer able to turn the vehicle causing me to crash into a pole. There was no warning, just total power steering failure while driving. It is extremely dangerous, and Ford has recalled half a million vehicles for the same issue, but for some reason my model wasn't included. It makes driving terrifying.

- Nanticoke, PA, USA

2012 Ford Fusion. Attorney representing consumer writes in regards to vehicle defect associated with recall notice. The driver of the vehicle was involved in a single car accident. Consequently, the driver was burned to death. The lawyer on behalf of the driver, believed the accident was due to a defect associated with the vehicle that was recalled. The lawyer referenced recall # 15V340........updated 12/29/15

- Huntsville, AL, USA

My steering wheel power is flashing in my dash board and it is hard to turn my wheel. I was putting air in my tire and when I started the car back up the power steering appeared and I wasnt able to turn the wheel.

- Hampton, VA, USA

Power steering failed suddenly while my daughter was driving on roadway. Almost involved in crash due to inability to steer!

- Columbus, OH, USA

Lose of power steering when driving it came up as power steering assist fault. Same thing happened to Ford Fusion 2012 that went to Feb, and was recalled. My vehicle should be on recall also before an accident or death occurs.

- Sun Prairie, WI, USA

Driving at approximately 45 mph on highway 4 downhill into rutland vt (8:15pm) chime alert and dash screen alerted to "service power steering now! and "service advance trac", immediately lost all power steering. Vehicle extremely difficult to steer. Mechanically inclined, investigated issue, . but no fix and was forced to carefully continue the drive home. Following day checked all fused links concerning power steering components, one fuse box under hood (fuse area 50) and one fuse box way up to left in driver's side compartment, fuse area 42) fuses all good. Called Ford dealer service department representative and gave VIN number and no recalls were issued for this problem. Further research on Ford forum postings revealing this to be a common problem, and with other Ford products besides Ford Fusion.

- Porter Corners, NY, USA

The contact owns a 2012 Ford Fusion. The contact stated that the steering wheel seized and the assist now warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

- Kansas City , MO, USA

I have already brought my car in for the power steering recall, and 2 months later I lost my power steering again. Please advise me as to what I do next.

- Glen Cove, NY, USA

The contact owns a 2012 Ford Fusion. While driving approximately 55 mph, the power steering became inoperable without warning. The failure recurred on one occasion. The vehicle was taken to a dealer where it was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000. Updated 02/05/16

- Shelbyville, TN, USA

When the car was started and put into reverse, there was no power steering. The wheel was very hard to turn. The car was turned off and back on again and no change, still no power steering. Ford Motor Company has a recall on this problem for our vehicles make model and year, however, they said our vehicle is not included in the recall even though the recalled problem occurred in our vehicle. There is obviously an unsafe problem that occurred with our vehicle, and most likely with others too, and should be included in Ford's recall. How can they say our car is not included in the recall when the unsafe, recalled defect occurred in our vehicle?

- Pembroke Pines, FL, USA

Power steering failure had to drive it to dealer with no power steering. They now want $1,700 to replace the power steering. There was a recall on 2102 Ford Fusion steering but apparently not mine. How does a power steering fail on a three year old vehicle ?

- Prairie Village, KS, USA

The contact owns a 2012 Ford Fusion. The contact stated that after attempting to exit the vehicle, the interior driver side door handle fractured. As a result, the contact sustained a hand injury that required medical attention. The vehicle was taken to the dealer where it was diagnosed that door handle needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that while driving approximately 40 mph and attempting to avoid crashing into an animal in the road, the steering wheel seized without warning causing the contact to crash into the animal. A police report was filed and there were no injuries reported. The vehicle was not diagnosed but the body damage was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. Updated 12/01/15

- High Point, NC, USA

The contact owns a 2012 Ford Fusion. While driving at approximately 10 mph, the power service warning indicator illuminated. The contact stated that the steering lost all power. The vehicle was not taken in for diagnostic testing. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 38,000.

- Fort Pier, SD, USA

The contact owns a 2012 Ford Fusion. While the vehicle was idling, the power steering failure warning indicator illuminated on the instrument panel. The contact drove the vehicle home without any power steering assist. The contact was made aware of NHTSA campaign number: 15V340000 (steering). The contact reached out to the manufacturer who stated that the vehicle was equipped with the same defective part, but was manufactured in a different plant that was not covered by the recall. The vehicle was not repaired. The failure mileage was 100,000.

- Adrian, MI, USA

Power steering went out. Car is very hard to steer in manual mode. Ford will not pay to fix since this vehicle was built 1 week after recall build dates. It is the same problem that vehicles in the recall experience. The recall needs to be extended to include all 2012 Fusion.

- Broadview Heights, OH, USA

Just got my 2012 Ford Fusion 2 months ago from the lot and while driving it noticed that there was a clicking noise coming from the steering wheel when I turned in to a parking space.. thought it was a cv joint or bearing.. come to find out from mechanic that the steering rack and pinion need replaced and would be a 1,700 dollar fix.. very upset I took this to Ford where they pretty much told me they can not do anything for me as it is not covered under warranty. It really angers me seeing as how this is very common in all the Fusion I have read up on, and that this is an ongoing problem that Ford has not made right at all for any of the Fusion owners 10-14.. horrible. Do not feel like I should be making such a serious repair like a steering rack for a vehicle that is just 3 years old. Very disappointed and very much so interested in investigating more into the class action lawsuit filed upon Ford for this very problem. Knowing that the steering could go out at any time and possibly kill or seriously injure someone.

- Hazel Park , MI, USA

The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 15V340000 (steering). The dealer performed the required inspection for the recall and advised that the software needed to be updated; however, the parts were not available to perform the repair. The manufacturer was contacted. The contact had not experienced the failure. The VIN was not available.

- Willmar , MN, USA

The contact owns a 2012 Ford Fusion. The contact stated that there was a sudden loss of power steering while in reverse. The steering wheel was difficult to turn left and right and the eps warning light illuminated. The steering wheel was extremely tight. The vehicle was to not diagnosed or repaired. The vehicle was not included in NHTSA campaign id number: 15V340000 (steering). The manufacturer was notified of the failure. The failure mileage was not available.

- Lithonia, GA, USA

I was driving home on Saturday evening when without any warning the power steering went out and the words power steering assist fault came up. I was on a 3 lane street in the middle lane with heavy traffic and just barely avoided an accident. I was eventually able to pull off to the side and shut the car off. When I restarted it, the power steering came back, however, it happened again the next day and again tonight and now if I shut the car off and restart it the message remains and there is no power steering. I take care of my 2 year old granddaughter and will not take the chance to put her in the car. It is an accident waiting to happen. Updated 9/28/15

- Staten Island, NY, USA