10.0

really awful
Crashes / Fires:
8 / 3
Injuries / Deaths:
6 / 0
Average Mileage:
39,584 miles

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problem #44

Jul 112018

Fusion

  • 120,000 miles
My car air bags just don't deploy due to the seat belt recall I'm guessing

- Houston, TX, USA

problem #43

Oct 262018

Fusion

  • 85,000 miles
Has rattle under passenger floor when fuel tank is 3/4 to full in park or in gear at complete stop or just creeping below 5 mph and have read online about the baffles breaking in the fuel tank causing this issue also read it causes air in fuel line which could be a safety issue while traveling down highway if engine cuts out due to this issue, , also drivers door doesn't always latch 100 % sometimes have to open and close door several times to shut completely and has started doing this since October of 2018 also transmission shifts funny when cold going from park to reverse has very harsh engagement and 3rd shifts very firm when going

- New Bedford, MA, USA

problem #42

Oct 052018

Fusion

  • 89,500 miles
We just purchased this car. When we start out driving slow the car stalls. Pulling out into traffic from parking lots parking spots. It happens daily. Yesterday a car had to swerve not to hit us afterwe stalled and it did not start up rightaway.

- Burlington, NC, USA

problem #41

Sep 032018

Fusion

  • 74,000 miles
I drove to the post office and put my car in park but the car didn't shift into park it made it from drive to neutral and stuck there. The actual gear shift was in the park position but the car itself was in neutral. I pulled my ebrake on so I could exit the car my car wouldn't roll. What happened was the dorman that is on the gear shift under my hood had chipped away, causing the gear shift arm to pop off. I replaced the dorman, and everything has been fine for about a month.. a week ago it popped off again as I attempt to shift gears and has popped off everyday, several times a day, almost every trip I make but this time the small cream piece that helps engage it is there, intact, and not worn at all. This is very frustrating to have to pull my ebrake to park my car, get out and pop the hood and readjust the arm and gear shift and reattach it so that I can get my car into the gear I need it in.

- Laurel, IN, USA

problem #40

Sep 012018

Fusion

  • 80,000 miles
Front door latch failed. Door would not stay closed! happen when parked!

- Chandler, AZ, USA

problem #39

Apr 252018

Fusion

  • 90,000 miles
I haven't even had my car a whole year yet and I have already replaced a transmission and now having to do the steering wheel/bearing/hub assembly I thought Ford was okay until now I've spent so much money trying to repair this car.

- Demopolis, AL, USA

problem #38

Jul 202018

Fusion

  • 60,000 miles
Ac controls, window controls, door locks not working.. getting "temporarily lost communication with the climate system" error... A/C wont work, I'm unable to open windows, unable to lock doors, or control radio functions...

- Massapequza, NY, USA

problem #37

Jun 232018

Fusion

  • 25,000 miles
Its been a year or so that the car been acting up its displays on the screen (temporary lost of communications with climate system) windows dont go down ac doesnt nothing works on front controls I have 2 kids and it worry me because it could happen when im driving or even when I parked or stop what I do notice it usually happens when it's hot dealer also seems to find nothing wrong with

- Edinburg, TX, USA

problem #36

Jul 062018

Fusion

  • 83,443 miles
I was pulling out from a parking spot when I try to put my car and drive the car was getting stuck in reverse and I did everything is said to do to try to fix it and my car is still stuck on reverse the light is stuck on reverse and I have no way to start my car move my car or anything and I've heard multiple people with a 2014 or older model chan at their reverse is getting stuck

- Garfield Heights, OH, USA

problem #35

Feb 012018

Fusion

  • miles
Ac compressor stopped working

- Andover, MN, USA

problem #34

May 292018

Fusion

  • 78,000 miles
Air conditioning clutch fell off compressor while driving on highway. Bolt fell out allowing clutch to fall off. Could have hit another vehicle on the road. Only didn't because it got caught in the engine splash pan. After searching this is a common problem not only on the Ford fuson, but also on F series trucks, and the Ford mustang.

- Moon Township, PA, USA

problem #33

Mar 312018

Fusion

  • 127,196 miles
I put car in park. When I restarted the car I could not move the shifter. Looked at car display and it said 'car not in gear'. the digital read out showed car in park. I had it towed to dealership for repair. They said gear cable was broken. Cost me $585 to repair. Gear on the radio that trucks and SUV being recalled for same issue at no cost. Why was the Fusion left offf this recall?

- Lexington, KY, USA

problem #32

Feb 262018

Fusion

  • 45,100 miles
I purchased a new-to-me 2014 Ford Fusion from germain Ford in columbus Ohio on 2/2/18. On the 2nd day I had the car there was a light snow storm, a few inches, I am a wonderful driver with a clean record. I went to pull out of my street and I lost control of the car. I thought it was ice until I stopped at a light & my wheels started spinning and I could hardly maintain control. I felt like the steering wheel was taking over and I was fighting it as I kept sliding. This went on the entire two miles to work. I'd never been more terrified. I've driven in snow and ice for 20 years and this is my 6th Ford and I had never been so afraid of a car. I thought maybe it was a one time issue, maybe it really was just a strange one time thing? but on Sunday 3/25/18 it was raining here in columbus and I was driving about 40-45 mph on a wet road and my car started acting like it did in the snow, but this time I lost total control of the car tc came on and once again I could not control my car and the wheel jerked to the right causing us to spin out of control. The back passenger tire hit a curb, we spun around and the front passenger side hit the curb and we went into a grassy area coming pretty close to a pole and an apartment bldg. I ended up with a flat tire, bent rim, I needed an alignment, the paint is scratched under my car, and I need a new baring on the front drivers side. Also - I found out there was around 5 inches of water in my trunk due to a broken seal. I had the car towed to the dealer & I begged them to figure out what's wrong. Right now they claim nothing is wrong but they are fixing the leak & the damage. I paid for a new tire. I am beyond terrified to drive the car again. I have never lost control of a car before and now I have in this car - twice in less than a month. Something is very very wrong. Thank you for any help or suggestions. I just want a safe car.

- Dublin, OH, USA

problem #31

Feb 232018

Fusion

  • 72,000 miles
My vehicle keep stalling and cutting off mid driving. Its happened on tbe expressway and mid motion on the regular street.after I restart the car, it stalls but start back up. Sometimes it drives perfectly fine, other times it shuts down in the mist of driving, some days the engine light comes on and other times there is no warning lights on. This has been happening off and on for months. Its been hard to get a diagnosis since the engine light comes and go. My back middle seatbelt is stuck. It appears to be locked underneath the seat.

- Chicago, IL, USA

problem #30

Sep 232016

Fusion 4-cyl

  • 82,000 miles
I had leased a 2014 Ford Fusion back in 2014, had every intention in purchasing the vehicle, a couple weeks before my lease was to end I was experiencing electrical/defect issues in September 2016, all my locks, air/heat, windows would shut off as I was driving and it was slowly draining my battery. I made dozens and dozens of phone calls to Ford corporation/customer service asking for help, and informing them the vehicle was not safe to drive (mailed them evidence of my issues). Took it to the dealership at tom holzer Ford, after many attempts made to repair my vehicle they still could not repair my vehicle properly, I spent $400 to repair my vehicle and I was still left with the same issues listed above. When I arrived at the dealership for the third time they tried to change their story and claim I had a new problem to avoid paying to have my vehicle fixed and avoid using the "good will warranty". instead I was left draining my savings to repair my vehicle and miss work since my vehicle was unsafe to drive. I also noticed other customers who had a 2014 Ford Fusion had the same issues as I did, and instead of contacting National Highway Traffic Safety Administration, they went on carcomplaints.com. Please view my attached documents relating to the issues that I had with my 2014 Ford Fusion. If possible I would like a investigation made for a possible recall, and fines and penalties imposed if needed. Lastly, Ford had sold my 2014 Ford Fusion to another buyer, I had no idea if the buyer was disclosed of my issues that I had. On myvehiclehistory.com, it states that "no problems" were reported which is false, since I submitted all my evidence to Ford corporation and nothing was done.

- Livonia, MI, USA

problem #29

Oct 172017

Fusion

  • miles
Starting in October 2017, immediately after I updated the sync software in my car, the integration between my iphone and my car stopped working. Previously I could say "hey, siri!" and the car would activate my car's microphone so that the phone could hear my commands. After the update I cannot talk to my phone because the car does not activate its mic and the phone mic is covered by the cradle. When I contacted Ford recently I was told that Ford has removed this feature because "the car has its own voice recognition system" (sync) and that Ford does not support reverting to the previous version of the sync firmware. Clearly Ford wants to "own" the customer buy removing integration with phone voice features. This is a safety issue because I cannot no longer access phone features not supported by sync hands-free. Cars with advanced electronics are already known to be a safety hazard and this makes it worse. This change was done without my knowledge or consent, which is a separate issue, which I will pursue with the ftc.

- San Jose, CA, USA

problem #28

Nov 172017

Fusion

  • 103,000 miles
My husband and I were getting ready to leave town for a friends wedding, dropped our son off at school, went to a gas station to fill up, started the car up and went to leave and couldn't move the car out of park. Called a tow truck, come to find out my 3 year old cars transmission cable snapped. I had to pay $700 to fix it. When I looked online, this isn't something new for these cars. It needs to be recalled.

- Panama City, FL, USA

problem #27

Nov 282017

Fusion

  • 104,890 miles
Car says it's iverheating and it was stationary for hours before.

- Columbus, OH, USA

problem #26

Nov 212017

Fusion

  • 68,338 miles
Driving and sudden loss of power steering11/21

- Harbor Springs, MI, USA

problem #25

Oct 022017

Fusion

  • 42,950 miles
Vehicle lug nuts swollen. Unable to remove with provided tire wrench.

- Burnsville, NC, USA

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