Starting in October 2017, immediately after I updated the sync software in my car, the integration between my iphone and my car stopped working. Previously I could say "hey, siri!" and the car would activate my car's microphone so that the phone could hear my commands. After the update I cannot talk to my phone because the car does not activate its mic and the phone mic is covered by the cradle. When I contacted Ford recently I was told that Ford has removed this feature because "the car has its own voice recognition system" (sync) and that Ford does not support reverting to the previous version of the sync firmware. Clearly Ford wants to "own" the customer buy removing integration with phone voice features. This is a safety issue because I cannot no longer access phone features not supported by sync hands-free. Cars with advanced electronics are already known to be a safety hazard and this makes it worse. This change was done without my knowledge or consent, which is a separate issue, which I will pursue with the ftc.

- San Jose, CA, USA

My husband and I were getting ready to leave town for a friends wedding, dropped our son off at school, went to a gas station to fill up, started the car up and went to leave and couldn't move the car out of park. Called a tow truck, come to find out my 3 year old cars transmission cable snapped. I had to pay $700 to fix it. When I looked online, this isn't something new for these cars. It needs to be recalled.

- Panama City, FL, USA

Car says it's iverheating and it was stationary for hours before.

- Columbus, OH, USA

Driving and sudden loss of power steering11/21

- Harbor Springs, MI, USA

Vehicle lug nuts swollen. Unable to remove with provided tire wrench.

- Burnsville, NC, USA

I tried entering my car after church and the windows would not go down, radio would not turn on, locks would not work (car was just unlocked even though I used my key prior to lock it), and the air/heat controls would not work. The last couple of days in Michigan have been quite hot but this day it was close to 93 degrees and it felt like a sauna in my car. I have two young kids that I Transport in my car and with the hot weather and no ability for windows to go down or air to be turned on we could basically suffocate. I even waited until the next day (06/12/2017) and the car issues are still present: Locks not working, windows not working, radio not working, air not working, and all dash controls not working, and today my key controls (lock, unlock, and alarm) would not work. Even when I started the car this morning to take the kids to school nothing worked so we were in a hot car for about 20 minutes to get them to school before the real hot weather starts.

- Grand Rapids, MI, USA

Took my car out of town didn't have any problems on the way, smooth ride. The next day I noticed my A/C went out in my car and was blowing hot air, I thought I just needed to recharge my air. Once we popped the hood to recharge we noticed something towards the bottom of my hood beneath one of the belts. Turned out the bolt holding the A/C clutch plate vibrated off resulting in my clutch plate to land on the bottom of the hood.

- Auburn, AL, USA

There has been a recall outstanding since last year (recall 15S16- door latch replacement, NHTSA campaign number: 15V246000). I have tried several Ford dealers and they all tell me the parts are not available. I do not want to wait for a fix for such a potentially dangerous defect.

- Marlboro, NJ, USA

2014 Ford Fusion SE, the trunk will open its' own, usually when I unlock the vehicle via the integrated keypad and, occasionally when using the key fob remote. The vehicle has also popped the trunk while unattended, while no effort to unlock the trunk was being made, by any means. This means that the vehicle is rendered unsecured, by its' own defect.

- Pecan Gap, TX, USA

Headliner falling. The headliner is falling at the edge of the doors and all around the sunroof. It sagged so badly behind the sunroof that it detached from the roof and was blocking my rear view in the mirror. Worried that it could fall away from roof completely and cause an accident. From online searches it is a common issue.

- Moon Township, PA, USA

I can hear "water" sloshing when starting, stopping and turning corner. When I slow down the heater blower cools. When I stop, the drivers side cools more and the passenger side is like having vents open in winter. There are not dual air temperature controls. The radiator fluid is completely full.

- Mohall, ND, USA

Engine randomly stalls while driving in low and high speeds. The car is under 40,000 miles and have been faithfully serviced. No engine light present.

- Clarksville, TN, USA

"takata recall" control module did not detect car that ran into me, when the airbags deployed it smashing glass deep into my eyelid and forehead that surgeons did not get all of the glass out of my face due to the airbag smashing it so deep into my face.in motion on the city streets

- St.Louis, MO, USA

The car stalls out, like it wants to stop when you are taking off and stalls when you are trying to go up hills small hills, .I feel like my granddaughter is in great danger.this has been going on since she bought it.we take it to dealer they say it is the way she drives.I am 68 I am a great driver I got in it today to go to store parked it it is so bad.it was shacking so bad.

- Helena, AL, USA

Door latch not working. Opened passenger door to put purchase in floor board and door would not secure. I had to tie the door shut to return to my property. Took the vehicle in to Ford dealership and was informed of no recall. Paid for repairs and one week after repairs Ford issues a recall for door latches the same issue I took the vehicle. Called dealership and Ford service and am informed no recall issued for my VIN number.

- Aledo, TX, USA

While driving I could smell wires burning I stopped the car raised the hood nothing found got back in the car and the wires going to the rear view mirror were on fire quickly I grabbed a glove and smothered it out or the car would have burned.

- Greensburg, KY, USA

The right side rear passenger door latch broke and the door swung open while driving. I had to tie the door shut to get to the dealer. Thankfully my son was securely in a car seat because he sits next to this door. Dealer states that my specific car is not covered under the recall. I have to pay $540 for the latch.

- Palm Harbor, FL, USA

Right rear blindspot sensor will either indicate a vehicle is present when there is none or fail to indicate a vehicle is present. This creates a safety hazard because the whole purpose of a blindspot sensor is to indicate the presence of a vehicle in the visible blindspot of the rear view mirrors. This problem has been ongoing since taking vehicle delivery in June of 2014 and has been reported to the dealer on 3 occasions when vehicle was in for routine service.

- Allen, TX, USA

I believe, using the navigation system in voice-interactive mode while driving, is very hazardous. It requires voice answers which are displayed on the screen. Hence, too much eye contact (thus diverting the driver's eyes from the road) in determining what responses are recognizable and acceptable.

- Los Alamitos, CA, USA

We live in nv and purchased our 2014 Ford Fusion on 2/29/16 (was corporate fleet vehicle with less than 20K mileage and still have mfg. Warranty coverage). We are starting to experience some warm days where we turned the air conditioner on, and we hear a gurgling sound (like water is running) while driving. To avoid a major issue before it gets warmer, I took the car to the Ford dealer yesterday (3/21) but due to their having a backlog, they were unable to actually look at the car yet they kept the car all afternoon. Then they called and said they would need to keep it till the next day. We chose to go get the car and take it back today (3/22). The service mgr. Called this morning letting me know that the "water running sound" is normal in the 2014 model. Then he stated with a chuckle the sound is "like little roaches running around in the dashboard" and his service tech found documentation issued by Ford engineering confirming this sound is normal. Mind you this person is a professional....he makes a comment as this! I let him know we had previously owned a 2007 Ford Fusion and never had this issue. He had nothing to say. I find his comment somewhat comical but very insulting; and I asked him to email me the documentation. Immediately I called the salesman and he is going to check into this further and get back to me. Meantime I have found zilch about the issue.

- North Las Vegas, NV, USA