The contact owns a 2014 Ford Fusion. The contact stated that while making left or right turns, the steering wheel jerked. No warning lights were illuminated. The vehicle was taken to a service station where it was diagnosed that the rack and pinion was binding, causing a loss of power steering assist. Additionally, the steering gear was corroded and needed to be replaced. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 81,000. The contact stated that repairs have been made and would like a reimbursement from the manufacturer..

- Rochester, NY, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed and making a turn, the steering wheel hesitated. There was a loud grinding sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the steering gear needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 135,000.

- Eagle, WI, USA

The contact owns a 2014 Ford Fusion. The contact stated while driving 25 MPH, the vehicle experienced a loss of power steering assist. The vehicle was towed to the dealer, and the contact was informed that the steering column needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 32,355.

- San Anselmo, CA, USA

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 35 MPH and exiting a highway ramp, the power steering failed, and the contact nearly crashed into the guard rail. The contact stated that extra effort was needed to turn the steering wheel. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed and determined that the electronic power steering assist gear and steering rack needed to be replaced. The vehicle had not been repaired. The independent mechanic related the failure to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

- Attleboro, MA, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist function. The contact self-inspected the vehicle and noticed that the bolts connecting the steering gear were detached. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 134,000.

- Elyria, OH, USA

My son completely lost control over the steering wheel while driving on the high way with 65mph, he hardly managed - was lucky - to control the vehicle till it stopped safely. I can not emphasize how much dangerous this was (he received alarm on the dashboard and lost steering power directly after the alarm ).

- Westlake, OH, USA

The contact-??s daughter owns a 2014 Ford Fusion. The contact stated that while her daughter was driving at an unknown speed, the power steering assist warning light illuminated. The contact then stated that the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

- Shelby, OH, USA

The contact owns a 2014 Ford Fusion. The contact stated that the steering wheel was sticking. The contact stated that the steering wheel then became inoperable. The power steering service message was displayed. The vehicle was undriveable. The check engine warning light was illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the steering wheel needed to be replaced. The contact related the failure to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer was contacted and referred the contact to the NHTSA Hotline; however, no additional assistance was provided. The failure mileage was approximately 77,410.

- Lexington, KY, USA

While navigating normal road conditions, the vehicle continues pull in the direction of a turn and requires more effort than normally needed to correct direction. This happens while turning in both directions but is more noticeable to the left. There are no warning messages. Was advised by Ford Dealership where vehicle was purchased and routinely maintained that the entire steering rack requires replacement and that there are no serviceable parts within that steering rack. The price for repair stated to be $3,475. There are multiple steering recalls listed for this vehicle, however my VIN number is not included in these recalls.

- Beacon , NY, USA

started to drive and it said pull over Loss Steering - Now ford is saying it will be no safety recalls. The same year fusion has steering recall for the same reason rust and corrosion.

- Brick, NJ, USA

While driving on the highway, I noticed a "hitch" in the steering. The car would wander one way or the other and when I attempted a normal, minor steering correction, the wheel would hit a "hitch" which would require a little more of a tug to get past the "hitch". It became a real issue to drive the car in a straight line without zig zagging down the road, because minor corrections could not be made without a tug. When I got off the highway onto two way traffic, the issue was more concerning as tugs were needed to be made to keep the car from pulling towards the road centerline into oncoming traffic, then back towards the ditch. The "service advance track " and "uphill assist" warning messages appeared as well as the traction control off icon. The Ford garage indicated the Power Steering Control Module: Replace PSCM (steering gear) includes PMI and transfer outer tie rod ends/ 2 tie rod end nuts and steering shaft bolt + 4 wheel alignment when completed. There have been multiple recalls for this issue but my vin # not included in recall, even though I bought the car new in Michigan and it has remained in Michigan. From the many complaints I see on your sight, this is a known safety issue. Somebody is going to end up getting killed from this issue if they haven't already. Please take this very dangerous situation seriously and force the hand of Ford into recalling all defective vehicles. Ford's bottom line is not more important than even 1 life. Vehicle cannot be safely driven, it is currently at the shop for repair, estimate is over $2,700.

- Grand Haven, MI, USA

I was driving my car when our of no where, the power steering stopped functioning and two messages started to flash on my dashboard: "Steering Assist Fault Service Required" and "Service Advancetrac" This was very dangerous as I could not steer the car. Once I was able to get the car home, I scanned it and received these two codes: "C0051 Steering Wheel Position Sensor" "U0420 Invalid Dates Received from Power Steering Control Module (PSCM)"

- Old Bridge, NJ, USA

The contact owns a 2014 Ford Fusion. The contact stated while starting the vehicle, the steering wheel seized. The contact stated that while reversing or driving forward, the steering wheel failed to respond. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was contacted and referred her to the NHTSA Hotline. The approximate failure mileage was 103,000.

- New Castle, DE, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds, excessive force was needed while steering the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering rack needed to be replaced. The vehicle remained at the dealer awaiting the repair. The contact was made aware of NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included in the recall. The contact was advised to file a complaint with the NHTSA Hotline. The manufacturer was not made aware of the failure. The approximate failure mileage was 153,777.

- Middletown, CT, USA

The contact owns a 2014 Ford Fusion. The contact stated that upon start of her vehicle, the "Steering Assist Fault Service Required, " warning message appeared on the instrument panel. The contact also stated that the power steering failed to operate as needed. The contact called the manufacturer and was informed that her vehicle was not included in NHTSA Campaign Number: 15V250000 (Steering) and was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 155,000.

- Waterford, MI, USA

UNKNOWN. I just know something not right with my car. My brake lights will not turn off. There is something wrong with well i think there is something wrong with the transmission and steering. It just needs an all over inspection honestly. I need help, idk what else to do. I have to get back and forth to work! Help!!!

- Monroeville, AL, USA

The contact owns a 2014 Ford Fusion. The contact stated that the power steering assist fault, traction control, and Hill Assist warning lights were illuminated. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed. The contact had the vehicle towed to an independent mechanic and was informed that the steering rack needed to be replaced. The contact was also informed that the engine mounts were corroded and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 15V250000 (Steering). The dealer and manufacturer were contacted, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 121,000.

- Pinellas Park, FL, USA

Since receiving the Fusion from the previous owner, there had been a "dead spot" in the middle of the steering.? I didn't think anything of it as it didn't have an effect on performance. While driving down the highway, I received a "steering assist failure, service required".? The car was operating just fine so we continued home.? Upon starting a few days later, the message re-appeared and the steering was tight with the engine running.? I put the car in drive and got more warnings, "not in park", "hill assist not", and the steering message. Trying to turn the steering wheel with the engine running was more difficult than an old truck with no power steering. Did not drive the car. After a lot of research, this appears to be a known failure?but one not applicable to this VIN #. The Fusion has electronic powering steering (EPS). The main issue is the?seal around the shaft that lets water in and either?ruins the electronics or rusts the?bolts and other parts.?? Unfortunately if the EPS has failed, it is about a $3,000-$4,000+ repair; quote not from Ford.? The EPS alone is about $800-$1,000 re-manufactured or $1,500+ new from Ford. (Ford wouldn't give me a direct quote without seeing the car.) I plan to use a trailer or flatbed?to take the car?to a dealership to have them look at it in person as well as read the computer codes. Researching?further in car forums and Fusion forums online, I found a few people that have had this repair covered under warranty (this car is no longer under warranty, miles or years).? My other concern is that this is a possible known issue but this VIN is excluded for some reason. If the repair is not covered by Ford, we will be donating the car or selling?it for parts depending on which is easier at the time. (This is a hail damaged car that isn't worth the price of the repairs).

- Mckinney, TX, USA

2014 Ford Fusion hybrid bought brand new, ordered it out of the catalog and have been the only owners. Passed it on down to my husband when I purchased a different Ford in 2019. He started the vehicle, backed out of a parking space and began to drive home from a family event. Suddenly he reported he had to turn the steering wheel extremely hard to make the curves on a very winding road! He immediately slowed down and noticed AdvanceTrac system and Steering Safety alerts come up on the dashboard as well as something about Incline Assist. Both of our children were with him! I could have lost my entire family yesterday, on my youngest's birthday!!! Unfortunately it occurred after 5pm on a Saturday so I haven't gotten in touch with anyone at the Ford manufacturer or local service shop to have it inspected or an estimate for repair. I'm so thankful my family made it home safely but extremely upset with Ford after reading the multiple number of reports of the same thing happening on the same year and model! I have always stood by the Brand, buying only from them and attending Ford only car shows! I seriously don't know what to think right now.

- Columbia, MO, USA

The Ford Electronic Power Assisted Steering failed. It failed while the vehicle was parked, so no one was put at risk. The problem has been confirmed by a Ford dealer. The component has been inspected by a Ford service center. No, there was no warning lamps, messages, or other symptoms of the problem prior to the failure.

- Kansas City, MO, USA