The contact owns a 2014 Ford Fusion. The contact stated while driving 65 MPH, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact drove to his residence while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V250000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 126,000.

- Bedford, TX, USA

ABS came out while I was driven and went back off almost every 20 minutes.

- Omaha, NE, USA

2014 Ford Focus SE, with only 55xxx miles, while driving on the highway, power steering failed completely. This same issue is a known issue and has been reported many times. This issue with my vehicle almost caused an accident, because the power steering stopped working. This issue also causes stability control to stop working.

- Kansas City, MO, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed and making a left turn, several unknown warning lights illuminated. In addition, the vehicle lost power steering functionality while the warning lights were illuminated. After the warning lights disappeared, the vehicle regained power steering functionality. The vehicle was not taken to a dealer. The ABS activated when turning. The vehicle was taken to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

- Grant, MI, USA

Steering wheel has locked in place after starting the car. 64,000 miles and now that I jammed the steering wheel loose, it sounds like there is sand in the column and it is incredibly hard to turn the wheel. The wheels won't go straight after the turn. It needs to be manually man handled.

- Warren, MI, USA

Steering stopped working suddenly without warning and vehicle stalled and would not restart. I was stranded on a highway in a left turn lane. It was a very dangerous situation. Police had to provide safety and security until tow truck arrived. This Ford Fusion sudden steering failure has been documented in numerous complaints. It is an EXTREME SAFETY ISSUE!!! Ford refuses to acknowledge it and take responsibility for correction and repair. This should be classified as criminal negligence. Why hasn't the NHSTA taken action to force a recall?

- Harahan, LA, USA

My power steering all of a sudden went bye bye when I was driving it one day

- Rice Lake, WI, USA

The service steering assist light came on as the power steering was no longer functioning. I was driving when this occurred and had to wrestle my vehicle into the gas station I was coasting towards. Luckily, I wasn't going very fast and was able to find a safe area to pull over quickly. There was no other warning or indication that there may be an issue with he electric power steering system. I had the vehicle towed to Grand Island Auto Tech who diagnosed it as an internal steering rack failure. The steering rack is/was left at the garage as I believe it had a core charge. No one other than the repair garage inspected the steering rack.

- Grand Island, NY, USA

The contact's mother owns a 2014 Ford Fusion. The contact stated that while the vehicle was parked at his mother's residence, the vehicle was unable to be started. The contact stated that the battery was replaced by an independent mechanic. The contact stated that later the vehicle again would not start and was towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the power steering gear was draining the battery. The contact was informed by the independent mechanic of NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was not repaired. The contact stated while driving 35 MPH to the dealer, the vehicle lost power steering assist functionality. The vehicle was diagnosed and the contact was informed that the steering gear needed to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure and the contact was informed that a case would be opened. The failure mileage was approximately 110,000.

- Colfax, WI, USA

Power steering stopped working while driving. Could barely turn the wheel. hillside assist, power steering, and ABS lights all came on at the same time. Had it Towed to Davidson Ford in clay ny they said its the Electric rack and pinion gear assembly and it's a common problem with this vehicle. When looking into this issue I noticed there has been issues and recalls on the steering with these cars and other Ford vehicles. They Quoted me 3356.96

- Fulton, NY, USA

The car is making a grinding noise when turning the steering wheel in either direction. Mechanic at Ford dealership service said there is no power steering fluid involved with this type of steering. The internet has many comments from owners that have had the same problem and no recall is shown for this VIN# Owners have reported paying for more than one repair for the same problem. Some have reported paying very expensive charges and the problem returned in a short time. We bought this car for a grandchild who really likes the car and now we are concerned that it is not safe to drive.

- Hermitage, TN, USA

Vehicle steering wheel started to bind up then all loss of power steering, lost control at 70 mph. noticed there is a former complaint for NHTSA CAMPAIGN ID: 15V250000, dealership is making me pay over 2000$ for the repair Even though the bolts are corroded and 2 broken off.

- Olmsted Falls, OH, USA

My steering assist no longer works. Every turn I make is difficult and and unsafe. This problem occurred with no accidents or anything. I was driving one day and I felt it go away. I noticed there was a recall with this issue on the year of my car, however not under my VIN. I-??d like this to be looked into.

- Farmington Hills, MI, USA

The steering wheel just froze when I was driving at 30 miles an hour. I got a message on the display that said "Steering Fault Assist Service required." The service center found that the issue was in the steering rack and the sensors in it.

- West Lebanon, NH, USA

The car was bought in North America. It has been driving in Belarus, in Minsk for a long time. 12.12.21 I was driving with the children. I heard a crack in the steering rack. This created a threat to the safety of my family. The car began to drive poorly, there was a risk of an accident. turned to an official dealer of Ford Belarus, two mounting bolts of the amplifier were cut off and the steering rack was damaged. They promised to change it for free, but on 01/05/22, they called me and said that a replacement was refused, because my car was not in the revocable Ford company. I am ready to file a lawsuit because I was not warned about this safety fault and could have died with my children in an accident. Thank you.

- Minsk, SD, USA

I was making your left turn into a parking spot and suddenly I've got lights on my dash service advanced track check rear Park aid ABS light on traction control lights on airbag light on and power steering got tight

- Weston, WI, USA

I purchased the car from Carvana in February of 2021. 2 months after purchase there were issues with the steering. I brought it to a mechanic to find out that the bolts had corroded and were completely sheared off causing the steering gear motor to be seperated from the steering gear. I found that this make and model (and year) of my vehicle is well known for this exact issue and was subject to a recall in august of 2019 (recall number 19V632000) however my VIN is not flagged as having this issue (which it clearly does as i cannot even drive my car now). My car was originally sold in Michigan and according to the carfax has remained in areas where road salt would be an issue for the bolts in question. I have contacted Ford and been told there is nothing they can do. It is now a very costly fix and i still owe on the car. It is clear that the recall needs to be expanded to additional VINs immediately. Incident date reflects date car was officially diagnosed at an official ford service center. Ford uses sub par bolts and as such a system that should last the life span of the car did not and i am left paying. The diagnostic report was vague and wrong - a recall fix was never completed

- Hamburg, NY, USA

I just boight this ca 10/22/21 from a local dealership, I realized the car had issues by the 3rd day after when the car had a front tire blowout and after I repaired both tires on drivers side I contacted the dealership to talk to them about the alignment cause the car was pulling. The dealership had there automotive specialist drive the vehiacle.the diagnosis to my complaint was that the vehicle was fine and would make to California and back. About a week later the car was giving me error that the charging system needed attention. The dealership has given me limited warranty when I purchased but have a strict rule about bringing in vehicle by 9am but I was unable to get a scheduled date confirmed so I tried charging the battery with cables at that point the cables caught on fire after difusing that issue I was able to jump car and get home the next day I purchased a battery charger and charged my battery at home for 24 hours. I appplied battery in the car the day after and wemt to test drive it, it left me stranded and I had to have it towed home the car had completely shut down at that point so I took in my own hands to just send it to the local Ford dealership instead of the dealership where I bought car from cause the length of time it takes to get them to call you back is lengthy and I need to get to work and back its important so I had car towed from my home to maxwell Ford. I also had learned of 6 recalls that had been left unattended to so I figured I would get those fixed at the same time as the issue with the battery. The vehicle has been in the shop since the 11th of December with now a cost of almost 5600 dollars and thats where I am with things.

- Austin, TX, USA

The contact owns a 2014 Ford Fusion. The contact stated that at start-up the -??Steering Assist Default Service Alert-?? and -??Service Advance Trac-?? messages were displayed. The contact stated that the power steering assist was unavailable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering gear housing had detached due to corrosion and needed to be replaced. The dealer referenced NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,490.

- Fort Jennings, OH, USA

Driving my 2014 Ford Fusion I lost power steering when making a right hand turn almost causing me to lose control of the vehicle and almost hit a full bus stop. I have heard a number of people that have had the same issue, Ford recalled this for previous model years.

- Columbus, OH, USA