While driving approximately 35mph and proceeded to slow down to make a turn, my steering wheel froze and I was unable to make the turn, almost crashing into the vehicle in front of me that was at a stop. I was able to force the wheel to turn at the next stop light using quite abit of force and was able to park the vehicle to have it towed away. The vehicle only had 47K miles and we only drove it about 4K miles locally within the last year. All maintence was kept up and no other issues until now. Dealer quoted $2K for repair. We are calling Ford customer service as its out of warranty and dealer said its not recalled in the Ford database but yet there are numerous complaints and the recall listed matched what we were diagnosed with.

- Dardenne Prairie, MO, USA

My power steering went and my traction control and hill start assist have went on at the same time as the power steering it was parked in a parking lot got in stunned it on everything stopped working

- Fort Bragg, NC, USA

Loose string wheel

- Jackson Heights, NY, USA

While driving my 2014 Ford Fusion on the freeway two warnings popped up onto my screen saying, power assist steering failure and hill climb assist failure, which resulted in a failure of my power steering which left it very difficult for me to control the vehicle and avoid any injury to myself or others. After having to drive it to the Ford dealership in this condition, I am told that they cannot help me out since there is no direct recall under my VIN number to match this car although there are multiple steering recalls on top of the class action lawsuit opened for this exact claim I am having. I have been passed back and forth from their management to customer service with no care or sympathy whatsoever for something that could have resulted in death or injury of myself or anyone else on the road at the time. I have only had the car for a year and it is at 91,000 miles so it has surpassed its warranty on miles and I have no coverage for the repairs whatsoever.

- San Ramon, CA, USA

The contact owns a 2014 Ford Fusion. The contact stated that the power steering was faulty. The contact lost control of the vehicle and it was difficult to turn the steering wheel. In addition, the power steering and traction control warning indicators illuminated and "assist power steering" appeared on the instrument panel. The vehicle was taken to parish Ford (2900 river rd w, goochland, va 23063, (804) 556-4444) where it was diagnosed that a new steering column and/or power steering gear needed to be installed. The vehicle was not repaired. The dealer would not repair the vehicle because the vehicle exceeded the warranty mileage. The contact stated that the vehicle was taken to the dealer in 2015 for repairs at 84,000 miles. The contact stated that the dealer started counting at 84,000 miles and not from when the vehicle was purchased. The manufacturer was not made aware of the failure. The failure mileage was 216,022.

- Amelia, VA, USA

Car was attempting to park when this happened: 2013-16 model year Ford Fusion and 2013-14 Ford escape vehicles to replace shifter cable bushings. On affected vehicles, the bushing that attaches the shifter cable to the transmission may detach from the transmission. A degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. The condition could allow the driver to move the shift lever to 'park' and remove the ignition key, while the transmission may not be in 'park, ' with no warning message or audible chime. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash. Contacted Ford dealership with VIN and was tols VIN # does not match recall even though recall was made in the fourth year of ownership July 2018 and recall matches my vehicle Ford Fusion 2014 year make and model unable to contact Ford 800 numbee due to weekend business hours please review assist and offer remedy. Recall number is #18S20 thanks.

- Phoenix, AZ, USA

The contact owns a 2014 Ford Fusion. The contact stated that the power steering failed. The vehicle was taken to ashland Ford Chrysler (28715 us-2, ashland, wi 54806) where it was diagnosed that the internal steering rack needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 73,000.

- Ironwood, MI, USA

In October, 2018, the power steering began going out intermittently. Had it "repaired" at a cost of $1029. It began doing the same thing 6 weeks ago, took it in they say it is a different problem now with estimated cost of 2K to fix. Not having the money, I continued to drive the car and it did not act up until last week. It continues to go out, with no rhyme or reason, and when I stop, turn the car off and remove the key, then restart it, it fixes its self. I do not believe that something that was "repaired" in October can break again in a different way within a few months. Every time I drive I hope that the steering does not go out while I am in a curve, because that could result in me wrecking. There are so many problems with Ford power steering that I feel this is a defect that should be repaired at no cost to me, until they actually get it right.

- Smyrna, GA, USA

This is a 2014 Ford Fusion titanium. 42, *** miles on the car. My car is a certified preowed car. I just started my car in the morning and 3 different warnings came on. The car wasn't moving when this happened. Car was parked in my driveway. Driven the night before no problems. I haven't hit anything or any other service performed since last oil change. Lights that came on steering assist fault service required, hill start assist not available and service advancetrac. These are the light and warnings that came on. This makes it to where the car had no power steering and very hard to move the wheel. I had to drive it to the dealership and they're currently looking at it for the cause. I do have a video of the warning lights coming on.

- Lebanon, MO, USA

The contact owns a 2014 Ford Fusion. The contact stated that the part was not available within a reasonable time frame concerning NHTSA campaign number: 18V167000 (steering). Dick smith Ford of columbia (7201 garners ferry rd, columbia, SC 29209, (803) 254-4000) confirmed that the part was not available. The contact was concerned that a steering failure could occur. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Hopkins, SC, USA

My husband was backing out of the driveway and went to turn on the road when he realized his steering wheel would not turn, and several lights came on the dash. He slowly guided the car back in to the driveway so that he could safely look under the hood. My husband disconnected the battery and reconnected it and the steering seems fine. After looking on several different forums I realized that there is a class action lawsuit against Ford for this same issue. Will this ever be on a recall or does so many people have to lose their life before the recall happens?

- Cartersville, GA, USA

The contact owns a 2014 Ford Fusion. While driving approximately 35 mph, the steering wheel wobbled. The failure began in November of 2018 and worsened. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 160,000.

- Henrico, VA, USA

My rack and pinion steering gear on my 2014 Ford Fusion went out I got it replaced just for it to mess up five months later I took it back into the shop to get more information they say the computer of the steering rack isnt communicating properly with the master computer in the car

- Fort Drum, NY, USA

Well first off the traction no hill assist indicator came on out of nowhere and 2 days later my power steering having problems and thing it went out as soon as I made it home because that would of been a bad situation. And to think it's an easy fix when you getting charge an arm and a leg just not right at all this is an serious problem that should have a recall.

- Fort Worth, TX, USA

The contact owns a 2014 Ford Fusion. While driving approximately 4 mph, the steering lost power and the "power assist off" indicator illuminated. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 105,000.

- Tehachapi, CA, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving 35 mph, the vehicle started swerving. The contact also mentioned that when the vehicle was stationary there was a noise coming from the steering wheel. The vehicle was taken to humes Ford of corry (13626 us-6, corry, pa 16407 (814) 665-8207) where the contact was informed not to drive the vehicle because the bolts was corroded. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.

- Panama, NY, USA

The contact owns a 2014 Ford Fusion. While the contact's wife was driving 15 mph, she heard an abnormal noise and the steering seized. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 95,000.

- Coldwater, OH, USA

The contact owns a 2014 Ford Fusion. The contact called on behalf of the driver. While driving at an unknown speed, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was able to be coasted to the side of the road and was towed to a tow lot. The vehicle was later taken to an independent mechanic where it was diagnosed that the steering computer system failed and needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The manufacturer was notified of the failure and informed the contact that no recall was associated with the VIN. The approximate failure mileage was 50,000.

- Depew, NY, USA

The contact owns a 2014 Ford Fusion. The contact stated that the remedy and part were not available within a reasonable time frame to repair the vehicle per NHTSA campaign number: 18V471000 (power train). The dealer (tom holzer Ford, 39300 w 10 mile rd, farmington hills, mi 48335) was contacted and stated that the part was unavailable. The dealer was waiting for the part from the manufacturer. In the interim, the dealer stated that they would service the vehicle per NHTSA campaign numbers: 18V167000 (steering), 16V875000 (seat belts), and 15V246000 (latches/locks/linkages). The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect for NHTSA campaign number: 15V246000 (latches/locks/linkages). VIN tool confirms parts not available for NHTSA campaign number: 16V875000 (seat belts). Parts distribution disconnect for NHTSA campaign number: 18V167000 (steering). VIN tool confirms parts not available for NHTSA campaign number: 18V471000 (power train).

- Farmington Hills, MI, USA

The contact owns a 2014 Ford Fusion. The contact took the vehicle to Ford Lincoln of queens service center (92-12 172nd street, jamaica, New York 11433, (888)-546-2656) in March of 2018 to be serviced per NHTSA campaign number: 15V250000 (steering); however, the repair did not correct the failure. While driving 15 mph in the rain, the power steering assist indicator illuminated and the steering wheel seized. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 48,600.

- Brooklyn, NY, USA