10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
35,137 miles

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« Read the previous 20 complaints

problem #258

Jul 242024

Fusion

  • miles
There is a coolant intrusion into the vehicle-??s engine, which has in turn created the need for a new engine entirely. This issue is known in 2017 Ford Fusions and vehicles have been recalled but only those made in certain manufacturing areas. The car is currently at the ford dealer for service and the dealership informed us this is a known issue and the engines have been recalled previously. After our own research it is clearly a known issue and should be recalled across the board. This vehicle is under 100,000 miles and inoperable, due to a manufacturer error. This needs to be made right and be an active recall for the 2017 ford fusion. There was no warning. I was driving one day at about 50 mph when the car lost all power to the engine and immediately slowed down on me. There is nothing safe about this and I would expect a company such as Ford, to make this right.

- Nashville , MI, USA

problem #257

Aug 172024

Fusion

  • miles
The coolant leaked into the engine. The dealership said it needs a new engine. I had no problems with the car until all of a sudden the overheat light came on. Regular maintenance has been done. The car is in great condition. Less than 72,000 miles.

- Lexington, SC, USA

problem #256

Jul 122024

Fusion

  • miles
Engine ran rough on startup. Coolant temperatures increased causing the car to reduce power while driving on the freeway at 60MPH. Refilled coolant as the levels were low. The check engine light appeared on the instrument panel. The code was a P0301 which is a cylinder #1 misfire. Replaced all spark plugs and ignition coil for cylinder #1. The vehicle was taken to an independent service center where a diagnostic test was performed. The diagnostic showed coolant intrusion into engine cylinder #1 which resulted in engine failure. The failure mileage was approximately 54,000.

- Spokane, WA, USA

problem #255

Aug 192024

Fusion

  • miles
Engine coolant leaks into the cylinder block due to a manufacturing defect. Car needs a new engine.

- Verona, WI, USA

problem #254

Aug 132024

Fusion

  • miles
I drove through a strip mall shopping center on 8/13/2024, without warning, my 2017 Ford Fusion's engine shut down and I could not re-start the engine. There was no "Check Engine" light. The shutdown later proved to be caused by the failed Mas Air Flow (MAF) sensor, Ford Part #Part #: AFLS195 (8V2Z12B579A). My understanding is that the MAF sensor sends data to the Powertrain Control Module (PCM) to deliver the specific amount of fuel that-??s proportional to the airflow and without that information, the engine just stops. I read, the MAF sensor failure shutdown occurs in vehicles of many makes. I was in a shopping center when the engine shut down, leaving me stranded in the traffic, but minutes before I was in 45 MPH speed limit traffic on a main multi-lane thoroughfare. Had the engine shut down had occurred then. I may have been in a dangerous situation. In fact, an Auto Zone general information article on MAF failure stated, "These issues can create dangerous situations causing accidents and injury." There needs to be a fail safe that, when the sensor fails, like for example that causes the PCM to default value that does not cause a shutdown while activating the "check engine light."

- Arlington, VA, USA

problem #253

Jul 302024

Fusion

  • miles
while trying to pass another car, my car stalled and would not speed up, then the high temp light came on then it cut off. it has been diagnosed with coolant intrusion by Kirk Brothers which is where I bought it.I can't understand why ford will not do something about this. I guess someone will have to get killed before something gets done. I can't afford to get the car fixed and it's my only vehicle. I commute 40 miles every day to work and have no other option than to drive this unsafe car. I'm scared for my life but if I don't go to work, I cant provide for my family or pay for this car. my car has all the criteria i see on the ford's customer satisfaction page, why is it not on recall. And it was made at the Hermosillo, Mexico plant which has a recall but not on my car.. i don't understand why.

- Greenwood, MS, USA

problem #252

Jun 152024

Fusion

  • 75,554 miles
The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds occasionally, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was taken to another independent mechanic for a second opinion where it was confirmed that the engine needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed that the short block needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to Technical Service Bulletin: 22-2134: however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 75,554.

- Dickson, TN, USA

problem #251

Jul 242024

Fusion

  • miles
twice while driving my motor stalled and the engine light came on. once the motor shut off completely. white smoke comes from the tail pipe. I took the car to kirk brothers ford greenwood Ms. which is where i bought the car and they diagnosed it as having coolant leaking into the engine. They will not fix it because they say there is no recall. I bought the car in November of 23 and it had less than 80,000 miles on it.

- Greenwood, MS, USA

problem #250

Aug 092023

Fusion

  • miles
Excessive blue smoke from tailpipe, car overheats on road, fails emission tests. Local repair shop diagnosed as bad head gasket due to improper engine block engineering design, known problem Ford 2017 1.5 Ecoboost Engine, per mechanic.

- Richmond, MI, USA

problem #249

Mar 252023

Fusion

  • miles
I am unable to change gears on my vehicle because the bushing on the shifter cable has degraded and no longer holds the shifter cable in place. This has caused me to be stuck blocking traffic in busy shopping centers. I have to make sure to apply my parking break because I never know if my car really is in park. I have had the full shifter cable replaced 3 times and I have replaced the bushing 2 times all I'm a 16 month period.

- Fontana, CA, USA

problem #248

Aug 062024

Fusion

  • miles
2017 Ford Fusion (87,000 miles): Check engine light was illuminated. Visited independent garage next day. approx $700 repairs did not fix the issue. Light came on a second time the following week. Took back to independent garage and was told it was a historical alert and not an active alert. Alert cleared. several days later the light came on again. Called to make dealer appointment. While waiting for the appointment, the overheating warning message came on. Stopped at the dealer who topped off coolant. 3 days later with almost no driving in between, dealer diagnosed Coolant Leak, misfire cylinder #2 - similar to information available online - coolant almost empty. All vehicle maintenance and 4 previous recalls properly maintained for vehicle. No known recall notice related to the Ford Fusion Coolant Leak known issues. Cost of repair quoted at $9,000 to replace engine. car not drivable and will take a month to repair. vehicle not repaired yet. I don't understand why my vehicle wasn't recalled if it's a known issue for this model.

- Shirley, MA, USA

problem #247

May 102024

Fusion

  • 60,790 miles
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting from first to second gear. Additionally, the engine was misfiring. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was then taken to two other independent mechanics, and it was determined that the transmission needed to be replaced as well as the engine due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,790.

- Fresno, CA, USA

problem #246

Jul 192024

Fusion

  • 70,000 miles
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge indicated that the vehicle was overheated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

- Las Vegas, NV, USA

problem #245

Aug 012024

Fusion

  • miles
My car has been diagnosed with the known engine coolant leak issue with the 2.0L engines in the 2013-2018 Ford Fusions. It just now today, 8/1/2024, threw up a check engine light and I went to an ASE certified technician and they diagnosed it to be the same problem Ford has covered in their own technical service bulletins.

- Westland, MI, USA

problem #244

Jul 222024

Fusion

  • miles
Coolant intrusion into cylinder causing spark plug corrosion and warping of head. Confirmed by dealer that this is a known common issue with the engine and requires the engine to be replaced. Only warning sign on my car was an occasional misfiring that I brought the car in for within a week of noticing. Told that there was a recall on the model but not my specific car and it has expired so nothing can be done.

- Grand Blanc, MI, USA

problem #243

Jul 052024

Fusion

  • miles
Engine cylinder cracked, coolant intrusion into cylinder. Engine had to be replaced. Vehicle only had 54,776 miles.

- Garden Grove, CA, USA

problem #242

Jul 142024

Fusion

  • miles
My engine started to act up so I took it to the dealership. I was told that there was coolant intrusion in the cylinder head due to manufacturer known defect and that my vehicle was unsafe to drive and that the recall for this issue was expired. I was told my vehicle was unsafe to drive as it could hydrolock and cause an accident. This is a frightening issue that should not have a time limit given the fact that it can cause the engine to suddenly lock up which could cause a serious even fatal accident. This issue was confirmed by the dealer technician. There were no warning lamps untill the failure.

- Camden, AR, USA

problem #241

Jul 012024

Fusion

  • 55,730 miles
The contact owns a 2017 Ford Fusion. The contact stated on several occasions when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,730.

- Cincinnati, OH, USA

problem #240

Jul 152024

Fusion

  • miles
My car is a 2017 Ford Fusion with a 1.5 liter eco boost engine. 2 weeks ago my check engine light came on. I brought my car and there was apparently a coolant leak that caused my entire engine to cease and I was told by ford my entire engine needs to be replaced for over 8500 dollars. My car is under 67000 miles. The coolant problem was stated to me as something that is seen by a lot of these engines. I did research to find out that this has been a common occurrence with fords carrying these types of engines. The coolant leak could lead to engine stopping in the middle of driving! I have a [XXX] son and a baby on the way. Knowing ford is still letting people drive these cars is unsafe and on top of that making people pay for something that is their fault. Because of this I am financially struggling and am so angry that this could have resulted in something much worse. There is even a class action law suit relating to this happenings against ford and this coolant leak problem. I reached out to ford support and they have stated they are aware this is an issue, but nothing has been recalled yet. So now I am forced to pay for a new engine! Ford is at fault and i am now paying thousands of dollars I do not have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Freehold, NJ, USA

problem #239

Jul 112024

Fusion

  • 103,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle revved aggressively while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where two burned spark plugs were discovered and replaced. The contact stated that while driving away from the independent mechanic, the failure reoccurred. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

- Lincoln, CA, USA

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