10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
35,137 miles

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« Read the previous 20 complaints

problem #158

Aug 282023

Fusion

  • miles
FORD FUSION 2017 DANGEROUS DEFECT ENGINE ISSUES The Engine Light went on in my Ford 2017 Fusion car with only 64,000 miles and I became very nervous about my Family-??s safety driving in my Ford 2017 Fusion car. The Ford Dealership was unable to take my car for two weeks, so I had no choice but to take it to an outside Mechanic to look at my car to see what was wrong because it was dangerous to drive the car and I could not wait two weeks. I missed work because I was unable to drive my car in this dangerous state with the Engine Light on. The outside Mechanic said the 3rd Cylinder misfired and then replaced the 4 spark plugs and coils to see if that helped and charged me $350 for his Service. Then a few days later the Engine Light went on again, so that Service did Not fix this dangerous problem & the Mechanic told me to go to Ford to fix this problem. When I looked on the NHTSA Website, there were -??157 Complaints-?? on the same problems that I was experiencing with my Ford 2017 Fusion. These Complaints were expressing that their Ford 2017 Fusions had Faulty Head Gaskets causing coolant to leak into the pistons causing the cylinders to misfire and then their Engines needed to be replaced resulting in a flaw Cylinder Block causing an Engine Block. Many of them did not have their Engine Replaced because there is no Recall on these defective parts & they did not have the money to fix their Ford 2017 Fusion. I also do not have the money to fix my Ford 2017 Fusion with Ford-??s defective parts causing dangerous safety Engine damage. These defective parts are high RISK causing Accidents, Fire and even Death which will be the fault of Ford Corporation for not Recalling these defective parts & fixing the damage these defective parts causes. I also found out that there was a Recall on the Ford 2013-?"2014 Fusions with the same problems. Now there should be a Recall on the 2017! HELP!

- Amity Harbor, NY, USA

problem #157

Jun 072023

Fusion

  • 104,000 miles
The contact owns a 2017 Ford Fusion. The contact stated while driving 70-75 MPH, the vehicle started shuddering, jerking, and overheating, and the engine was misfiring. The check engine warning light was illuminated. Additionally, there was white smoke coming out of the exhaust pipe. The contact veered to the side of the road and allowed the vehicle to cool down. The vehicle was taken to AutoZone, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced. The vehicle was then taken to an independent mechanic, where the spark plugs and ignition coils were replaced; however, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed and determined that the engine cylinders were misfiring, and the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 104,000.

- Canton, OH, USA

problem #156

Sep 012023

Fusion

  • miles
My car has a overheating due to a faulty head gasket that is causing coolant to leak into the pistons.

- Houston, TX, USA

problem #155

Aug 012023

Fusion

  • miles
Engine was running rough, and had a check engine light. The code came up as P0302, which is a cylinder 2 misfire code. White smoke coming out of the exhaust. My mechanic confirmed that cylinder 2 had coolant leaking into the chamber and sent me a photo. I called both the dealership and Ford directly. Neither would help, as the car had 94,000 miles and an extended warranty was not purchased. Had this engine failed at speed, losing power could have increased the likelihood of an accident.

- Mcpherson, KS, USA

problem #154

Aug 162023

Fusion

  • 128,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that there was a rough idle while starting the vehicle, and the check engine warning light was illuminated. Additionally, a misfire code was displayed. The vehicle was taken to an independent mechanic, who informed the contact that there was coolant leaking into the cylinder and that the small block needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 128,000.

- Tecumseh, MI, USA

problem #153

Jul 102023

Fusion

  • 104,000 miles
The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, there was a rattling sound coming from the vehicle. The contact was unaware of a warning light being illuminated. On another occasion while starting the vehicle, the vehicle overheated, and the check engine warning light illuminated. The contact turned off the vehicle and waited until the vehicle cooled down, but the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into cylinder #2, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 104,000.

- Fayetteville, OH, USA

problem #152

May 152023

Fusion

  • miles
Engine light indicator started displaying in June 2023. Palmetto Ford dealership (Charleston, SC) inspected and confirmed through diagnostics coolant intrusion into Ford Ecoboost 2.0 combustion chamber. Entire engine (Long Block) needs to be replaced. Estimate of repair cost pending. Vehicle is available for inspection upon request. Loss of coolant results in engine overheating and fire hazard plus potential sudden malfunction while driving placing vehicle occupants at risk of harm. The manufacturer, Ford Motor Company is well aware of the defects associated with its Ecoboost engine in several Ford models.

- Mount Pleasant, SC, USA

problem #151

Jul 262023

Fusion

  • miles
Coolant intrusion into cylinder 3 on 2.0L ecoboost motor. The original motor was replaced under factory warranty at roughly 58000 miles. The replacement motor now has roughly 18,000 miles and 18 months on it and the same problem is occurring. Ford is refusing to stand behind their product and cover the repair/replacement of the defective replacement long block.

- Effingham, KS, USA

problem #150

Jun 012023

Fusion

  • 98,500 miles
The contact owns a 2017 Ford Focus. The contact stated while reversing from a the driveway, the vehicle was sputtering as if the cylinders had misfired. When the vehicle was shifted into drive, there was slow acceleration. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that spark plugs misfire in cylinder 2. The independent mechanic advised the contact to go to the dealer because it was an engine issue. The vehicle was driven to the dealer where it was diagnosed that a spark plug misfire in cylinder 2. The vehicle was not repaired due to a fee. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle was no longer under Warranty. The failure mileage was 98,500.

- Roseville, MI, USA

problem #149

Jun 192023

Fusion

  • miles
The component that failed is the engine. A coolant intrusion problem on cylinders causing coolant to access the combustion area. This is causing large amounts of white smoke to be emitted from tail pipe. Also there is a cylinder miss that shakes the vehicle while driving. This is very frightening by the driver. I am afraid of the day it breaks down on the side of the road, leaving me stranded and a hazard to other drivers. Vehicle was taken to the dealer only to find that the entire engine needs replacement due to a design flaw of the cylinder block. This is not a single incident issue, but rather a widespread issue in vehicles manufactured from 2015 to 2019. Vehicles listed is also for the 1.5 and 2.0 liter engine. It is stated in Ford's Customer Satisfaction Program 21N12. This is for the 1.5 liter engine. No program has been issued for the 2.0 liter which leaves many vehicles with potential engine failures still on the highway.

- Caldonia, MI, USA

problem #148

Jul 012023

Fusion

  • miles
Ford Fusion 2.0 is currently at 71,000 miles and experiencing signs of coolant intrusion. Rough cold start with white smoke coming out of the exhaust. Check engine light illuminated showing a P0301 code (misfire in cylinder '1'). Still trying to research a reputable dealer/repair facility that can perform the repair without any hassle. The engine is drinking about 1/4 cup of coolant per day as of writing this. This is a well-documented issue plaguing the EcoBoost engines and is a very costly repair, let alone very dangerous if left to fester.

- Sterling Heights, MI, USA

problem #147

Aug 022023

Fusion

  • miles
Engine light came on so took the car into a Ford dealer. They told me the engine block was cracked and I needed a whole new engine costing $5700. The car could overheat and catch on fire. Mileage is only 50,00 miles.This is a defect in Ford EcoBoost engines that Ford has been aware of for years but refuses to do anything to remedy.

- Livonia, MI, USA

problem #146

Jul 312023

Fusion

  • miles
Vehicle check engine light continues to turn on. Auto Zone diagnostics show engine misfire. Ford states that coolant is leaking into the engine and that vehicle needs a new engine. Engine coolant overheat message continues to pop up, car shakes and engine is HOT. Engine fire could occur, car could break down in an instant, putting my family's safety at risk. Ford previously recalled certain 2013 and 2014 Ford vehicles equipped with the 1.6L engine for a very similar issues under recall campaigns 12V551 and 17V209. However, no such recall exists for the similar issues reported by consumers with the 1.5L and 2.0L Ford Ecoboost engines. Please help me hold Ford accountable for safely recalling & fixing this vehicle!

- Aurora, IL, USA

problem #145

Jul 242023

Fusion

  • miles
This 2017 Ford Fusion is equipped with the 1.5L Ecoboost engine. This engine experienced a catastrophic engine failure due to coolant intrusion into cylinder #2. Check engine light comes on and flashes indicating it should not be driven. This was confirmed by factory service at Corwin Ford in Spokane WA. The vehicle has just over 80,000 miles. Dealer says this is a known issue where the engine block is machined so thin between the cylinder wall and the water jacket that the block cracks and coolant leaks into the cylinder. Ford knows about the issue and at one point issued "Customer Satisfaction Program 21N12" to address the issue. However the window of coverage is so narrow and notification to owners was not made. Ford knows about this issue and it is a safety concern. The potential for total loss of power while driving can result in an unsafe driving condition. The intrusion of coolant into the cylinder and potentially the oil system can pose a fire hazard. Ford should recall this engine and replace with a redesigned engine block.

- Spokane, WA, USA

problem #144

Jul 252023

Fusion

  • miles
My car started smoking out of nowhere, smoke was coming out of the tail pipe. My cars check engine light begin to blink. The whole entire car begin to shake. It was making a rattling sound, the car begin to slow down on its own, even though I was pressing the gas. It wouldn-??t go any faster than 65 miles an hour as the car begin to shake and make a loud rattling noise. My AC went out all of a sudden this was two hours after getting it serviced.

- California City, CA, USA

problem #143

May 192023

Fusion

  • miles
The new Flywheel has a crack causing problem with the transmission, it can't be driven. Does the flywheel has a recall on it or do it has some failure problem with the flywheel to cause the transmission to go bad.Need to replace the flywheel and transmission

- Riegelwood, NC, USA

problem #142

Jun 302023

Fusion

  • miles
Check engine light came on. Cylinder 2 misfire. Then an overheat message appeared. Took it to mechanic and found Coolant leak and crack in the block from Ford Design defect in engine block. Vehicle only has 40,000.

- Macomb, MI, USA

problem #141

Mar 172023

Fusion

  • 108,000 miles
The contact owns a 2017 Ford Fusion. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the turbo was replaced; however, the failure recurred. The vehicle was taken to the dealer that stated that the engine was misfiring, and that the engine needed to be replaced; however, the vehicle was not under recall. The vehicle was not repaired. The manufacturer was contacted and advised that the vehicle was not under warranty. The contact was advised to contact the NHTSA Hotline. The failure mileage was 108,000.

- Detroit, MI, USA

problem #140

Jul 062023

Fusion

  • 100,100 miles
The contact owns a 2017 Ford Fusion. The contact stated while driving 30 MPH, a huge white smoke exited the exhaust pipe, and the vehicle inadvertently lost motive power and stalled. The vehicle was towed to an independent mechanic and diagnosed with catastrophic engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,100.

- Saint Louis, MO, USA

problem #139

Jun 262023

Fusion

  • miles
The engine over heats out of nowhere. We took it to a Ford dealer, our car has 68,000 miles on it and we are being told we need a full engine replacement at a cost of $9,000. There was a technical service bulletin put out 12/10/2019. Ford is aware of this issue on two models for a few years. No compensation or recalls are being offered.

- New Berlin, WI, USA

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