10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,838 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
I have 69,400 miles on my car. Last week, out of no where, the engine started shaking and clicking very loud. The repair shop said the flex plate is cracked and it-??s a common issue with Ford. I went to the dealership and they even said it happens all the time. This is nearly a $2000 job. Why isn-??t there a recall?!
- Cheshire , CT, USA
The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 10 MPH and decelerating at a stop light, the vehicle hesitated and stalled. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline, but no further assistance was provided. The failure mileage was approximately 28,000.
- Durham, NC, USA
2019 Ford Fusion SE. Car kept stalling and running hot. I took it in and there-??s coolant in the cylinders, which means new engine. Haven-??t had the car a year and a half. Chevy sent me to Ford, Ford wants my extended warranty to pay for it. If it does, I-??ll be capped off and still have to come up with $1000!!
- Slidell, LA, USA
A few months ago, I began to notice that my engine would shake a little upon startup but would stop and run normally after a few seconds. This wouldn't happen every time I started my vehicle so I didn't pay much attention to it until my check engine light eventually came on one day after startup. I brought my car to an auto parts shop to have the OBII read and it came up as a misfire in cylinder 4. I contacted my Ford dealer and made an appointment for the following day. Upon taking my car to the dealer, they informed me that my car is leaking coolant into cylinder 4 and that is why it was misfiring. They told me that this was an issue that Ford was aware of but did not have a fix for, aside from replacing the engine. I was told that I could take the car home while they reached out to Ford to see if they were willing to cooperate in taking care of the cost of repair, that the car was safe to drive and was only burning off a tiny bit of coolant when starting. A few weeks went by and one day I was stopped in traffic when my car got another warning on the dash that my engine oil was over temperature. When I was finally able to pull off the road safely, I opened my hood and found that my coolant reservoir was completely empty.
- Riverside, CA, USA
2019 Ford Fusion Titanium coolant infusion into cylinder #2. I Took the car to the dealer because the coolant reservoir was always low. I always had to add coolant in a weekly bases but I never notice any leaks. The dealer told me that since there was no check engine lights on it was something normal. I continued to add coolant every now and then. About six(6) months later, the engine stopped. My father came to help and after checking my car told me there was coolant mixing with the motor oil. He asked me if there was a check engine light on or if the car heated up at any moment. No, my car never heated up and there was never a check light on. He towed the car to Tropical Ford, Orlando Fl. The Ford dealer told me I need a new engine and the repair was gonna be $6,261 We researched the problem and found the 2014 - 2019 Ford Fusion vehicles equipped with 1.5L or 2.0L Ecoboost engines came with a defect in the engine block and that is why coolant was intruding into the engine cylinders. We found that this is well known issue on this but Ford never told us about it. There are hundreds of complains about this same issue; Coolant infusion into the engine cylinders due to a factory bad block. The Ford Company corrected the factory issue by making a new engine block for the same engine but they refuse to accept responsibility that the original block is in fact, defected. My question to them was; Why would Ford make a new block for the same engine if there was never a factory problem with the original block? The answer is simple. There is a factory problem with the original block and ford knows/knew about it. https://https://www.newsom.law/ford-fusion-overheating-lawsuit.html
- Orlando , FL, USA
I bought this vehicle in 2019 and one of the engines cylinders was crack and now I need a new engine and I heard that this a very common problem with this vehicle
- Bellflower , CA, USA
Car has been blowing excessive smoke from the exhaust only on start up after car has been parked for a few hours. Ford acknowledged new engine was needed however a week after my car had been waiting for the engine ford said it didn't need an engine. Started after the first oil change at about 9000 miles car stalled immediately after I left the dealership from getting an oil change.
- Blythe, CA, USA
The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, there was an abnormal noise coming from under the dashboard. In addition, there was excessive tailpipe smoke along with a strong fuel odor when the vehicle was idled. The vehicle was taken to the local dealer who diagnosed that the engine small block was damaged due to low coolant. As a result, the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the damage was caused due to improper manufacturing of the engine in which two different types of metals were used causing the engine to cool down at different rates. The vehicle was previously serviced under Customer Satisfaction Program: 19B37. The manufacturer was not notified of the failure. The failure mileage was 28,000.
- Milford, MI, USA
Coolant leaking into motor
- Kansas City , MO, USA
The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was making a rattling noise coming from the engine compartment while idling. The vehicle was taken to a local mechanic where it was diagnosed with needing the flex plate replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 52,500.
- California Hot Springs, CA, USA
Vehicle stalls after getting gas. This is due to the canister purge valve not working correctly. It-??s a common problem amongst fusion owners.
- Baltimore, MD, USA
The contact owns a 2019 Ford Fusion. The contact stated that after starting the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local unknown dealer who diagnosed that the engine was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
- Osceola, IN, USA
The contact owns a 2019 Ford Fusion. The contact stated that the check engine warning lights was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the engine replaced. The vehicle was not repaired. The manufacturer was informed of the failure and told the contact to call NHTSA for assistance. The failure mileage was 25,841.
- Bettendorf, IA, USA
Cracked flex plate requiring new engine (out of warranty)
- Abingdon, VA, USA
Was told by mechanic that new engine was needed. We have had this same issue happen to three of our 2019 Fusion's (company cars).
- Abingdon, VA, USA
About a week or so ago I went out to crank my car and it sounded awful It was shuttering, sounded like it was going to shut off and the engine light came on, it's a 2019 Ford Fusion. I notice it does this every morning, well I took it to the dealer ship today, they said I have coolant leaking into the Engine.
- Fairburn, GA, USA
Started the car with 24,007 miles on ODO and check eng light came on running real rough looked into ford pass app and it stated that it had a power train issue and misfire of cylinder. Took to dealership and was told that the short block had to be replaced to to coolant leaking into #2 cylinder from a crack.
- Placerville, CA, USA
Car shudders/shakes intermittently on cold starts. Check engine light came on May 3 at 11am. Taken to dealer on May 3 at 4pm. After dealer inspection, advised on May 5 that coolant leak into cylinders is requiring a new engine at 28,700 miles. Dealer advised there is a tsb on this and it is a common problem with the engine.
- Waukegan, IL, USA
Coming to stop at a parking lot and all of sudden the car accelerated (seem liked 90 mph) on it's own jumped the curb went up on the lawn before I could react and applied the brakes! I was probably almost stopped before the car rapidly accelerated for no reason!
- Folsom, CA, USA
- San Antonio, TX, USA