10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 3,322 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V293000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that long after the vehicle was parked or turned off, the vehicle made a clicking noise coming from the engine compartment. There were no warning lights illuminated. The contact received a recall notification letter stating that the remedy would not be available till the third quarter of 2024. The dealer was contacted. The manufacturer was made aware of the issue. The approximate failure mileage was 24,000. Parts distribution disconnect.
- Peoria, AZ, USA
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
- Corpus Christi, TX, USA
Check engine light Power train light (wrench)/reduced power Brake light pre-collision light/pre-collision unavailable Hill assist message The above warning lights appeared out of no wear when pulling up to a stop light.. The parking break was automatically engaged and the above warning lights appeared. When I tried to accelerate to make a turn, the truck would not accelerate with me using the accelerator, but it started accelerating on its own. I had to keep riding the brake because it keep accelerating on its own until I was able to get it to a parking lot.
- Fort Branch, IN, USA
3/28/24 My 2022 Ford Maverick Hybrid-??s engine shut down and lost acceleration driving 70-80 miles an hour on a highway going through hills after 100 miles. Vehicle displayed a bunch of dashboard alerts as it soon lost all acceleration and would only drive slowly in Electric mode. I pulled over and tried again, but it was stuck in electric mode with barely any acceleration and displayed Check engine, service vehicle, bring to the dealer, etc., and a few other alerts. I shut off the engine and tried it again 5 min later, and it was still in electric mode. I shut it off again and waited around 15 minutes while trying to get roadside service using my Ford App, which showed local dealers but I could not find any towing service. Then, after the truck cooled down, ~15 minutes, it started up fine, and I could drive it. The engine shut down again after about another hour, displaying the same dashboard alerts as seen earlier. I pulled way over, shut everything down, and waited 10-15 min or so, and it started and ran fine to get me home in 30 min or so. I brought it to the Ford dealer the next day, 3/29/24, it took them 8 business days, and they said it was fixed on 4/9/24; they replaced the Battery/ Smart junction box.
- Ellicott City, MD, USA
On April 1, 2024, while using cruise control going uphill on the interstate in heavy traffic, the truck went into LIMP mode without warning, and multiple lights appeared on the dashboard. Once I swerved over to the side of the road I turned the truck off, let it sit for 15 minutes and turned it back on. Turning it back on allowed the truck to get out of LIMP mode, but the check engine light remained. This happened several times on my drive, but I was able to finally finish my drive several hours later. Next day, all lights on the dashboard were off. The ford dealership could not determine the source of the issue or recreate the issue. This is a major concern as this issue put my safety at risk and could have caused a major accident on a major interstate, putting others-?? safety at risk as well. On April 23, 2024, I went to start the truck, and the battery was dead. I confirmed no lights were on to drain the battery, and from April 23, 2024 forward, my power windows randomly stop working.
- Falling Waters, WV, USA
I had just filled up my truck with gas and started driving to work today and the truck went into limp mode. It flashed a low gear warning, then started to slowly stop, all of the system alarms went off, including the check engine light. There were so many pop-up's I can't recall them all. I was able to pull over and start slowing down before it engaged the emergency brake and I experienced a hard stop. I turned the truck off and back on with no help. I turned the truck off again and opened the door, then shut the door and turned the truck back on and the brake was then turned off but check engine light still on. When I put the truck in drive it would start to accelerate without me pressing the gas. I pulled over again and turned the truck off again and back on. This time the truck behaved more normally but the check engine light is still on. Not sure if this is related to last recall service I recieved.
- Columbia, MO, USA
After shutting the vehicle off and removing the key from the ignition the ICE engine continues to run for a bit. The steering wheel display is also lit up and I had the door open to the vehicle. I opened the hood and confirmed the engine is running. This has happened a few times so far. Sometimes the display that shows the MPH and other info goes out but the engine still runs. I've also had occasions when the key is removed, the engine is running and then shuts off. Pressing the gas pedal, the engine comes to life. If I hold the pedal down the ICE engine runs, remove my foot from the gas and the ICE engine shuts off.
- Harlingen , TX, USA
Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift-?"the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.
- New London, CT, USA
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
- Countryside, IL, USA
Lights would come on unexpectedly saying crash likely and nothing around
- Mesa, AZ, USA
I was driving in town going about 20 MPH when I approached and intersection and stepped on the brakes. The brakes locked up, multiple warning lights, messages, audible alarms went off. I though the truck died and I put it in park and turned off the key. Then I turned the key back on, all the lights and warnings came back on, but it also said ready to drive. I was not able to accelerate using the gas pedal, truck was moving slowly on its own, it gained some speed but only ran on the electric motor. No gas engine. I got 3 blocks to my destination very slowly and shut the truck off. I had to go inside to do some work and when I came back about an hour later I turned the truck on and all the alerts were gone except the check engine light. It did run normal then. After calling the dealership they said to bring it in so they could look at it. I left it there and they called later saying they had pulled multiple error codes, did not tell me what they were, they cleared all the codes and drove it and said it did not act up for them and said I could come pick it up. I do not want to drive it because I feel like this could happen again at any time and if I were driving at a higher speed or on a interstate and this happened who knows who could have been hurt. This Maverick is my daily driver for work ect. but I will not drive it unless I absolutely have to right now. I got no answers from the dealership. Before this, no warning lights had been on.
- Grand Island , NE, USA
The contact owns a 2022 Ford Maverick. The contact stated while driving approximately 45 MPH, his girlfriend who was occupying the front passenger's side seat, informed him that there was an abnormal odor inside the vehicle. Additionally, the contact sustained severe headaches while driving. The contact drove to the hospital, where he was informed that there was an elevated level of carbon monoxide in his blood, and he had sustained carbon monoxide poisoning after two hours of exposure. The contact also stated that the check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where it was determined that the heater exchange needed to be replaced. The vehicle was repaired. Additionally, the contact stated while driving 70-75 MPH with the Adaptive Cruise Control engaged, a message indicating that the gear was changed forcibly was displayed, and the Eco mode was disengaged, and the engine stalled. The contact was able to pull to the side of the road. The messages "Service Advancetrac", "Service Engine Soon" "Pre-collision Assist Not Available" and "Hill Assist Not Available" were displayed on the instrument panel. Additionally, the messages "Power Train System Fault" and "Collision Assist Unavailable" were displayed on the mobile app. The traction control warning light was illuminated. The contact was able to restart the vehicle after several attempts and a Police Officer assisted the contact in driving to the other side of the road. The contact was able to continue driving at 45 MPH. The vehicle was taken to the dealer, where the failure could not duplicated because the check engine warning light was not illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 18,000.
- Dearborn, MI, USA
Driving at 65mph and the vehicle began to lose power. Messages displayed on instrument cluster "Service engine soon" "Pre-Collision Asist not available" "Power train malfunction/reduced power" vehicle started losing power and was unable to maintain speed. Check engine light appeared as this was occurring. This occurred in traffic and other drivers did not expect this. I was able to pull over to the side of the road and shut the vehicle down. Once I started the truck again the check engine light remained on but I was able to accelerate back to 60mph.
- Surf City, NC, USA
Driving around 20 mph, when the car lost power /almost felt like it was stalled. Check engine light came on (yellow wrench icon) and pop up message "service soon". Had to stop vehicle and restart several times to get car going again. Ford Pass app shows a code for Power Malfunction / Reduced Power (see image from phone app). Technician at dealership pulled up error codes from the past few weeks (see images).
- Portland, OR, USA
Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.
- Portland , OR, USA
I was driving [XXX] on [XXX] around [XXX] yesterday morning north. Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around.5 miles later. I shut the car off and restarted it. Same problems. I noticed I was.25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Simpsonville, SC, USA
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!
- Baltimore, MD, USA
Took my maverick for the system softward update and when I drove it after the update my truck suddenly had a loss of total power while driving on the freeway at 70mph. The dashboard cluster had all the lights come on check engine, abs ect light up and I had limit power 5mph enough to get my to the side of the freeway and all of a sudden the brake engaged and the truck jolted to a stop. I took the truck back to the dealer and they uploaded the system update again and released the truck back to me and a couple of days later the same thing happened.
- Oxnard, CA, USA
Was driving on the freeway and a ton of warnings suddenly appeared on the dash. Pre-collision assist not available, stop driving now, service engine soon, powertrain malfunction, etc. The truck would not accelerate when the gas pedal was pressed and slowly slowed down. The truck would auto-accelerate (without gas pedal input) to about 20 mph unless the brake was applied (limp-mode). I pulled over, disconnected the 12V battery and reconnected which seemed to fix the problem. The dealership could not figure out the issue. I believe that the 12V battery was somehow drained to a point where it fed a low-voltage to suite of safety sensors which all went haywire.
- Costa Mesa, CA, USA
- Ellicott City, MD, USA