The contact owns a 2015 Ford Transit. The contact received notification of NHTSA campaign number: 17V408000 (power train). The contact called tasca Ford seekonk at 800-737-0435 (located at 200 fall river ave, seekonk, MA 02771) and was informed that the parts were not available. The manufacturer was not contacted. While driving approximately 60 mph, the vehicle vibrated and a banging noise was heard underneath the vehicle. The brake pedal traveled to the floorboard and did not stop the vehicle instantly. There was no warning indicator illuminated. The contact managed to pull the vehicle over to the side of the road. The vehicle was towed to first Ford (292 william S canning blvd, fall river, MA 02721, 508-730-1000) where the technician stated that the vehicle would not be diagnosed right away. The manufacturer was made aware of the failure and stated that the dealer would be contacted for pictures of the failures. The dealer did not provide the pictures and stated that it would be two weeks before the vehicle could be diagnosed. The failure mileage was approximately 120,000. Parts distribution disconnect.

- Fall River, MA, USA

Ford issued recall 17S15 on the flexible drive shaft coupling, their permanent fix has failed on my vehicle after only 45,000 miles and they have been notified and are refusing to do anything about it including what is the right thing and issue another recall. Also as part of the recall service, they are removing the hoops that catch the drive shaft when the coupler separates making this an unsafe situation likely to cause accidents. I have attached a picture showing cracks in my "permanent fix" drive shaft coupler as well as copies of my communication with Ford and their refusal to do anything about it. Ford should be shut down for knowingly putting unsafe vehicles on the road.

- Lebanon, IN, USA

2015 Ford Transit. Consumer writes in regards to transmission problems and requests vehicle buy-back information. The consumer stated the vehicle does not have 6 cylinders and requested that the data entry error be corrected with the mva. The vehicle began to emit an exhaust odor, the engine occasionally runs rough, the rear brakes needed to be replaced, prematurely, and the power steering failed.

- Easthampton, MA, USA

Our Transit van has had a problem with severe vibration in the driveline since about 25,000 miles. Our van is subject to recall 17S15. We have had the "temporary fix, " (the driveline flexible coupling replaced) on our van two times at york's Ford in houlton, Maine: July 21, 2017 (mileage 28,066) and again on October 11, 2017 (mileage 32,787) but it has not fixed the severe driveline vibration. The vibration is worst at highway speeds (65-73 mph), and when going up a hill or when accelerating. It is so loud that it shakes the whole van, making it impossible to hear the radio or have a conversation. The sound is a very low frequency hum, like putting your head inside a subwoofer. I worry that the vibration is also damaging other components, such as the output shaft bearings in the transmission, and possibly the engine. On November 7, 2017 I took the van to a Ford dealer in Indiana to see if they could fix the vibration problem. They determined that the carrier bearing holding the driveshaft was loose and needed to be replaced, but they were unable to get Ford to okay the repair. I have stopped driving the van except for essential travel because of the vibration problem. From what I have gathered reading the Ford Transit usa forum, a permanent fix, including a new driveshaft, universal joint, and transmission output yoke, has been installed on many of the recalled vehicles, but for some reason Ford will not do it on mine. Can you help?

- Lubec, ME, USA

We called the service department at chapman Ford we provided the VIN number of our vehicle and the campaign number and they told us there was no recall on this vehicle. For the campaign we were referring to, they told us the part would have to be ordered which would take 3 weeks. We subsequently called another dealer who told us they could do the temporary repair the next day. It appears to me that chapman Ford was trying to avoid doing the temporary repair. The vehicle is over 30K miles and according to the recall should not be driven until the temporary repair is done, hence the urgent need for the temp repair to be done timely.

- Tempe, AZ, USA

Local Ford dealer still does not have part required for safety recall notice 17S15 regarding cracked flexible driveway coupling. The safety recall that went out in July stated that "parts for the interim repair are currently available" yet I have been told on 2 separate occasions by the pelletier Ford service manager that parts have not arrived.

- Fort Kent, ME, USA

Driveshaft flexible coupling replacementthe flexible coupling between the transmission and driveshaft in certain 2015 to 2017 Transit vehicles may prematurely deteriorate and crack with increasing mileage. A cracked flexible coupling will result in an overt moaning noise from underneath the vehicle, along with tactile vibration. Continued driving with a cracked flex coupling may cause separation of the driveshaft, resulting in a loss of motive power while driving, or unintended vehicle movement in park without the parking brake applied. In addition, separation of the driveshaft from the transmission can result in secondary damage to surrounding components, including brake and fuel lines.

- Ketchum, ID, USA

The contact owns a 2015 Ford Transit. While driving 70 mph, a loud noise was heard and the brakes failed to work without warning. The driver stopped the vehicle by changing the gear and pulled over to the side of the road. The vehicle was towed to the dealer located at 16005 valley blvd, fontana, ca 92335, where it was diagnosed that the drive line, brakes, and radiator needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The manufacturer stated that they would reimburse the contact $2,000. The failure mileage was 112,112.

- Hesperia, CA, USA

The contact owns a 2015 Ford Transit. While driving 50 mph, the vehicle vibrated and a loud noise was heard. The contact pulled over to the side of the road and noticed that the drive line coupler was fractured and fractured into pieces, which destroyed the coolant lines and the transmission. The vehicle was taken to a dealer located on 16005 valley blvd, fontana, ca 92335 at phone number: 888-266-0257, where it was diagnosed that the transmission and the driveline coupler needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer stated that they would pay $2,500, but the contact would be responsible for the balance. Case number: Cas12332825 was provided. The failure mileage was 134,067.

- Hesperia, CA, USA

The contact owns a 2015 Ford Transit. The contact stated that while driving at 70 mph, the driveshaft fractured and caused damage to the torque converter and the brake lines. The vehicle was taken to the dealer to be repaired. The contact stated that the dealer replaced the transmission, the torque converter and also the brake lines were replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,522.

- Chicago, IL, USA

Ford Transit with was going down a straight four-lane highway at 65 miles per hour when without warning the flange on the drive shaft came apart. Driver heard what sounded like a small explosion. The brake lines were blown off, the fuel line was damaged, the drive shaft was broken, and a hole was blown into the transmission case. Driver had no brakes, the drive shaft was separated from the rear wheels, and transmission could not be down shifted. Engine remained on and she was able to steer. There was no traffic near her or around her at the time. Road was straight. Driver put hand on emergency brake incase some one pulled in front of her and coast two miles to a stop.

- Jackson, TN, USA

62 mph on cruz hwy 501 the flange on the back of the transmission snapped the drive shaft was free spinning. Ripping brake lines out and killing the motor, was able to stop using parking brake.this is the third truck in my terminal this has happened to it is only a matter of time before someone gets hurt.

- Conway, SC, USA

The contact rented a 2015 Ford Transit. The contact stated that the vehicle decelerated without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 85,000.

- Beverly, MA, USA

The contact owns a 2015 Ford Transit. While driving 65 mph on a wet surface, the accelerator pedal was depressed and failed to respond without warning. The accelerator pedal was depressed to the floorboard and a knocking sound emitted from the vehicle. The vehicle independently shifted into first gear. The vehicle was taken to a dealer where it was diagnosed that the main wiring needed to be wrapped with reflective tape. The vehicle was repaired. In addition, the rear passenger side cargo doors failed to latch properly. The vehicle was taken to the dealer, but was not diagnosed nor repaired. While driving at various speeds, the traction control warning indicator illuminated. The vehicle was taken to the dealer, but the failure was unable to be duplicated. The manufacturer was notified of the failure. The failure mileage was 2,000.

- Gunnison, CO, USA

The contact owns a 2015 Ford Transit. While driving approximately 45-50 mph, the vehicle vibrated. The contact stated that when the vehicle was veered to the right or to the left, it vibrated uncontrollably. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The approximate failure mileage was 2,000.

- Aurora, CO, USA