10.0

really awful
Crashes / Fires:
3 / 21
Injuries / Deaths:
9 / 0
Average Mileage:
33,884 miles

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« Read the previous 20 complaints

problem #45

Aug 012020

Sonata

  • 30 miles
My car consumes a lot of oil and gas.. check engine light will not stay off. My gas cap will not click at all for some reason. I believe this car is malfunctioning and has ruined my engine. My car started rattling really loud while accelerating on a busy road, I was scared.

- Little Rock, AR, USA

problem #44

Jul 172020

Sonata

  • 180,000 miles
My car has lost power while driving. It has now happened 3 times. Luckily it has happened while on a road and not the highway. There are other times when I'm stopped at a red light or stop sign and I can feel the car losing power and/or sputtering. The car will turn on after trying a few tries and will have the engine and traction control alerts lights on. Sometimes I will have to keep pushing on the gas while stepping on the break to keep the engine revving so the car doesn't die. The are also times when it seems the car loses power momentarily then keeps going. Very scary and dangerous.

- Bridgewater, MA, USA

problem #43

Feb 282020

Sonata 4-cyl

  • miles
On 02/28/2020 I received a notice (Hyundai recall #189, NHTSA recall #20V-121) of a defect in the fuel feed line that could result in an engine fire. Over 4 months later, Hyundai motor America advises that "we are currently preparing a remedy." It would seem that overcoming the risk of an engine fire would be addressed with much more urgency since bodily injury and property damage are at stake.can you assist in speeding up the determination of a remedy

- Peoria, AZ, USA

problem #42

Apr 012020

Sonata

  • 6,000 miles
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 20V121000 (fuel system, gasoline) however, the recall was not able to be completed due part to the repair being unavailable. The contact had not contacted the dealer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when driving at highway speeds they would smell a burning order coming from the vents of the vehicle. The approximate failure mileage was 6,000. VIN tool confirms parts not available.

- Oakland, CA, USA

problem #41

Dec 132019

Sonata 4-cyl

  • miles
Recall notice received 12-13-2019. No fix listed. What is a reasonable time frame for repairs on a problem that can result in a vehicle fire? it has not caught fire yet.

- Media, PA, USA

problem #40

May 182020

Sonata

  • 111,800 miles
The contact owned a 2013 Hyundai Sonata. The contact initially discovered a recall for NHTSA campaign number :20V121000(fuel system, gasoline). Jones bel air Hyundai (1504 belair rd, bel air, md 21014) was contacted and confirmed that his vehicle was included in the recall. An appointment was made and a new motor and fuel line was placed into the vehicle. The contact stated that the after the repair, the vehicle would hesitate to start as an unknown warning light would illuminate on the dashboard. On May 18, 2020, upon attempting to start the vehicle, white smoke began to emit from the hood. The contact then exited the vehicle and checked under the hood as flames began to emit from the vehicle. The fire department was called and the fire was extinguished, the vehicle was destroyed as a result of the fire. No injuries were reported and a fire report was taken. The vehicle was towed to jones bel air Hyundai and an insurance investigation was conducted. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 111,800.

- Baltimore, MD, USA

problem #39

Mar 042020

Sonata 4-cyl

  • miles
I AM INQUIRING ABOUT AN "OPEN RECALL" ON MY 2013 HYUNDAI SONATA GLS. THE OFFICIAL RECALL TITLE IS "CAMPAIGN 189" IT INVOLVES THE "FUEL LINE" AND COULD LEAD TO A POSSIBLE FIRE IN THE ENGINE COMPARTMENT. I JUST PURCHASED THE VEHICLE IN EARLY JUNE FROM "GETTEL HYUNDAI/ BEE RIDGE IN SARASOTA, FL. LOOKING UP THE RECALL INFORMATION--IT WAS LISTED AS "NO REMEDY AVAILABLE." THE RECALL WAS ANNOUNCED ON 3/4/20... AND ACCORDING TO CONSUMER AFFAIRS SHOULD HAVE BEEN REMEDIED BY APRIL. AS I WRITE THIS WE ARE INTO JULY! I HAVE CONTACTED HYUNDAI OF AMERICA CORPORATE OFFICES AS WELL AS THE SERVICE DEPARTMENT OF THE DEALERSHIP WHERE I BOUGHT THE CAR. NEITHER COULD GIVE ME ANY ANSWERS AS TO WHEN THIS ISSUE COULD BE ADDRESSED"?? ALL I WAS TOLD IS THAT IF I HAVE AN ISSUE WITH MY VEHICLE THAT CONCERNS CAMPAIGN 189... IT WILL REPAIRED--OF COURSE--FREE OF CHARGE. SO I GUESS IF MY ENGINE CATCHES ON FIRE ON A HIGHWAY SOME NIGHT--IT'LL BE TAKEN CARE OF?" I WANT THE RECALL ISSUE OF MY CAR ADDRESSED NOW !!! NO MORE RUN-AROUND AND STUPID SCENARIOS---FIX THE CAR. WHATEVER YOU CAN DO FOR ME WOULD BE GREATLY APPRECIATED. THANK YOU [XXX] SARASOTA, FL INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Sarasota, FL, USA

problem #38

Jun 302020

Sonata 4-cyl

  • 97,052 miles
I have an unrepaired recall since February 28 2020 with no remedy availible.my steering wheel cam shaft is making a loud clicking sound.

- Los Angeles, CA, USA

problem #37

Jun 012020

Sonata 4-cyl

  • 186,000 miles
While accelerating from a stop, loss of power. While accelerating going up a hill extreme los of power and 'chuggy' and 'spitting' to get up hill. Now this week, any acceleration from a stop... chug spits and extreme loss of power. As if no fuel to engine. Pump the pedal eventually again power. It also has stopped completely while making a turn very dangerous. I had the fuel filter replaced; this shows good compression while sitting and running. But on the road complete loss of power and now I smell gas, yet compression shows no issue.

- Mckinney, TX, USA

problem #36

Apr 042020

Sonata 4-cyl

  • miles
I received a safety recall for my car. I have called tulsa Hyundai the dealer for two months in an attempt to get them to make the repair. They told me they don't have the parts and I should probably go somewhere else.

- Sapulpa, OK, USA

problem #35

May 212020

Sonata

  • 59,500 miles
Late April noticed gas odor coming from car after turning it off. Hyundai website indicated recall for this issue - campaign 189. Contacted Hyundai to find out how to get fixed. This in part their response: Our records indicate that your vehicle is not affected by campaign 189. Made appointment with regular ase-certified master technician. He identified the fuel leak and noted on invoice: Active fuel leak present, above fuel tank, probable cracked fuel pump module. If so pump replacement estimate is $750 (Hyundai pump/seal, labor, tax). Fuel leak is a major safety issue, fire hazard, raw fuel just looking for an ignition source. I notified Hyundai of confirmed defect. This is in part their response: We are sorry to hear that you still have concerns regarding your 2013 Hyundai Sonata and that from the information you received from an independent repair facility. However, based upon the information you provided, we recommend you schedule an appointment with the service department of your local Hyundai dealership to have your 2013 Sonata inspected and diagnosed. As the attached repair order you sent in does not show that the diagnostics where from a Hyundai dealership. We apologize for the inconvenience, however, Hyundai customer care center is unable to diagnose over the phone or through email. Our dealerships are also the best-trained and most-qualified to service and maintain your Hyundai vehicle. Only authorized Hyundai dealerships can determine whether the repair in question would be covered by both warranty and/or campaigns offered by Hyundai that are VIN specific. Please note that effective immediately, Hyundai motor America will no longer consider any goodwill for any independent repair facility repairs regardless of the situation. This was put into effect as of 4/1/2020. Tremendous safety issue requiring Hyundai attention.

- Phoenix, AZ, USA

problem #34

Feb 282020

Sonata 4-cyl

  • miles
Safety recall number 189.

- Cypress, TX, USA

problem #33

Apr 172020

Sonata 4-cyl

  • 131,000 miles
I was traveling to houston Texas on April 17, 2020 when I noticed my service engine check light went on. I had just passed sweetwater Texas so I drive to the nearest autozone which was located at store #1367 311 E commerce, brownwood, Texas 76801and had it checked they said it was fuel rail system pressure was too low. This is when I discovered it had a recall on it for the same thing. Do I need to return to dealership I bought from and are they responsible for selling car as is with a recall on it. The recall was issued one day after I purchased vehicle. I'm still driving vehicle and do not have the money to get it repaired myself. I was driving on the highway at the time of all this.

- Amarillo, TX, USA

problem #32

Apr 132020

Sonata

  • miles
Have issued trafic safety recall notice I received when I had my car emmissions tested for plates, NHTSA#20V-121000; called dealership to have the fuel hose replaced; service department stated that there is no way to fix the problem at this time and to call back later; why issue recall notices that cannot be fixed and waste my time? called horne Hyundai in apache junction AZ this am to no resolve.

- Mesa, AZ, USA

problem #31

Apr 102020

Sonata

  • 110,200 miles
When I stop to get gas and I try to start the car afterwards. It doesnt start the first time I push the button. I have to push the button. Then let it go because it doesnt start. Then push it a second time for it to start. It is only after getting gas. It works ok most other times. I am not stopping gas off.

- Garland, TX, USA

problem #30

Jul 312019

Sonata

  • 109,056 miles
The engine seized on July 31 while on vacation. We were driving into merced, ca, on highway 140, and had accelerated to pass a line of cars when the engine quit. We were able to get to the side of the road and had aaa tow it into merced Hyundai. Hyundaiusa agreed it was a factory defect and paid for the replacement, and ultimately a rental car for us to use (they also reimbursed the cost of the rental we had to use before they authorized the repair). The engine was replaced at that dealership (after 5 weeks of calling just about every day and being ignored). We picked it up on Sept. 6. once at home, a problem with the fuel rail was discovered. Our local dealer 'fixed' it, and when we picked it up the turbo no longer worked and the catalytic converter quit functioning. We are trying to get the dealer to fix it or buy it back at their cost, since we feel it was negligence on their part. We loved the car before the engine seized, but since the 'repair, ' it has been nothing but trouble.

- Pomona, CA, USA

problem #29

Dec 192019

Sonata

  • miles
After filling my car up with fuel I will smell gas very strong inside the car. It has happened numerous times. So, I no longer fill up the gas tank. I took it to an auto repair shop and they told me what it was and not to fill the tank. Car was in park at the gas station not moving.

- Solomons, MD, USA

problem #28

Oct 142019

Sonata

  • 170,000 miles
I took my car in to the hyundia dealership for a recall for heavy oil consumption; they told me the catalytic converter went out because it was clogged, I told them if it was clogged it was due to the oil loss that made it way into the catalytic converter. The hyundia corporation refused to fix the engine or catalytic converter.

- Evergreen Park, IL, USA

problem #27

Sep 122019

Sonata

  • 112,000 miles
"takata recall" dears, I have Sonata 2013 limited and the high pressure fuel pipe that connects to the fuel pump outlet have been damaged, and now there is a fuel leak from the pipe, I tried to find a replacement part in my country but I couldn't find. I'm staying in kingdom of bahrain (gcc country), and I bought the car from uae. Please let me know how I can replace this pipe.

- Manama, AK, USA

problem #26

Jul 242019

Sonata

  • 180,000 miles
Hello. My car started to get a very strong gas smell coming from the engine compartment so I made an appointment to the dealer to have them check it. The day of my appointment I could barely breath because the small of gas was so strong. I opened up the hood and I saw gas spilling all over my engine. I could not believe what I was looking at. If I had been driving my car would have caught fire. The main gas line from the tank was leaking most of the gas over the engine. The repair was over a thousand dollars. I think Hyundai should be held accountable. These defective gas lines are the reason why so many of these cars are catching fire.

- North Brunswick, NJ, USA

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