10.0

really awful
Crashes / Fires:
2 / 15
Injuries / Deaths:
1 / 0
Average Mileage:
22,887 miles

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« Read the previous 20 complaints

problem #82

Mar 252019

Tucson

  • 57,000 miles
I go to start my car in the morning and it is making a loud tapping noise the vehicle was stationary in my driveway. But as it warmed up it went away so I continued to drive to work it was fine all day but I figured I would let the dealership take a look at it since it's wasnt a pleasant noise. I drop the vehicle off and they said the oil is extremely low (I've only had this car for about a month) I had bought it from a dealership so I assumes all the fluids would be fine until I needed an oil change. Well they continued with the oil change and found metal shavings in the oil pan they then dropped the oil pan and found metal chunks. They told me the vehicle is still under the bumper to bumper warranty and that the engine needed to be replaced. I then asked around about why a vehicle this new would need the engine replaced and they said that Hyundai has a recall out for those engines that they tend to fail but I can not find anywhere that my vehicle has a recall. This has been the most inconvenient process the dealership has had my car for about a month and do not even have a eta for when the engine will come in.

- Denton, MD, USA

problem #81

Apr 032019

Tucson

  • 128,676 miles
Engine light came on with no warning started knocking stalled out

- Cincinnati, OH, USA

problem #80

Jan 282019

Tucson 4-cyl

  • miles
2016 Hyundai Tucson. Consumer writes in regard to vehicle engine failure.

- Kings Park, NY, USA

problem #79

Jan 172019

Tucson

  • 15,500 miles
Vehicle was in dealership for transmission multiple times then last week a fuel pump now at the dealership due to the fact vehicle caught fire as I was driving it and pulling up T =O my home

- Boynton Beach, FL, USA

problem #78

Apr 112018

Tucson 4-cyl

  • 67,000 miles
Hyundai Tucson engine the vehicle is burning excess amounts of oil. The rate of engine oil loss is over one quart per 500 miles. My mechanic tells me his evaluation is the vehicle's turbo unit causes the engine to run very hot, and the internal seals are breaking down, causing oil to mix with the fuel. The solution is an engine rebuild, which will cost over $3,000. Such a rebuild will result in the same issue arising again after the vehicle is in use for a period of time. The manufacturer has refused to address the issue, as I have corresponded with them about it. The issue is generic to all Hyundai Tucsons with 1.6 litre turbocharged engine. My mechanic has researched the issue, and says it occurs in all Hyundai Tucson vehicles with this engine configuration. There are other issues related to build quality, transmission, and other components, but this issue of the defective engine design is obviously the most important. The dealer that sold me this vehicle knew of this condition and did not disclose it at the time of sale, and represented that the engine was in sound working order.

- Ellicott City, MD, USA

problem #77

Mar 052017

Tucson

  • 9,000 miles
I have a 2016 limited edition Tucson with 1.6 turbo. This was not an initial issue but an issue that builds up and continues to become worse the more miles I place on the car. There are hesitations, stuttering and failure to move when the vehicle accelerates. This causes fear and doubts of safety. I have had multiple drivers test my vehicle as well and come to the same startling result. There is also unusual vibrations when slowing down in speed, especially when parking. I take my car into frequent and routine maintenance yet they cannot find a fix to the issue but rather excuses. I no longer enjoy driving my car and do not trust the line of vehicles any longer.

- Tustin, CA, USA

problem #76

Sep 242018

Tucson

  • 5,000 miles
Transmission issues. When merging on the freeway, vehicle would not accelerate. Violent shuttering during low speeds and vehicle slips out of gear between 10-20 mph. Hyundai has acknowledged that car is not safe to drive. Cat had been in service for 50+ day for the same issues, 4 times. Hyundai replaces transmission and I am still have issues while driving at low speeds.

- Scottsdale, AZ, USA

problem #75

Nov 042018

Tucson

  • miles
I put the car in reverse to pull out of the parking spot. The engine died while the car was in reverse. The steering wheel lock and I had to stop the car put it in park. Restart the engine.

- Brooklyn, NY, USA

problem #74

Oct 032018

Tucson

  • 30,000 miles
I have a 2016 Hyundai tuscon ltd. 1.6 turbo, with a dual clutch transmission (dct). I love this vehicle's design, features, and specs. This car would be fantastic if it were not for the hazardous, defective, and dysfunctional dual clutch transmission. October of 2016 NHTSA had Hyundai to issue a recall and in 2017 a computer software update. Neither has fixed the (dct) issue. From a complete stop or a slow rolling stop, the vehicles' transmissions lag, shudder, buck, hesitate, and lurches forward shifting between the first couple of gears. At its worst it seems to stall then propel forward uncontrollably. After the 2nd gear the transmission transitions smoothly. This safety hazard comes into play when drivers are attempting to merge onto the highway or traffic. Espically when attempting to time and shoot a gap in the flow of traffic. The vehicle may or may not accelerate effectively or at all. This unpredictable performance is extremly dangerous and liable to cause or continue to cause accidents. The only way to avoid this issue is to drive the vehicle in "sport mode!" the dct issue seems to only affect "eco" and "regular" driving modes. There are hundreds of complaints and testimonies revolving around the dct problem. It is a known problem with consumers, dealerships' service departments, and Hyundai Consumer Affairs. After the intial recall and software updates on the dct problems, the vehicles still demonstrate the same poor and defective dct performance. Now the service departments and Hyundai Consumer Affairs are no longer acknowledging the dct defect. They simply reply that the issue was recalled and fixed in 2016 and 2017 and that "the car is performing the way it was designed to, " despite the clear and apparent design flaw! Hyundai is making it clear to the consumers that they will not revisit nor take accountabilty of the faulty dual clutch transmission.

- Bowie, MD, USA

problem #73

Sep 132017

Tucson

  • 23,000 miles
I have a 2016 Hyundai Tucson and experiencing transmission problems of slow start after a rolling kind of stop/go situation.it got really bad and started screeching when in a stop/go situation or from a stop. Multiple visits to dealerships and all they can say that this is a common problem with this model and there is no fix. Simple research and I found many others with the same issue. In fact Hyundai acknowledge the issue and released a software patch but has not fixed the issues. It is very dangerous to drive the car as it does not move forward while pressing on gas.

- Alexandria, VA, USA

problem #72

Dec 282017

Tucson

  • 23,000 miles
When changing the car from reverse to drive it bucks/shudders (not every time, but frequently enough to be concerning). When first put into drive after sitting all day it'll boost forward and shudder and continue to do that if you roll along at slow speeds. Sometime if you are turning and press the gas it will either not move quickly enough or suddenly boost forward. Dealer has reset boost sensor, replaced boost sensor, and replaced terminal boost sensor plugs into. I'm still experiencing this issue.

- Attleboro, MA, USA

problem #71

Sep 052018

Tucson 4-cyl

  • 61 miles
First I'll start with Hyundai's commitment. 'all of us at Hyundai are working to deliver exceptional customer service and complete owner satisfaction. While we take pride in our brand and are committed to always improving vehicle quality, technology, and service, we understand that sometimes problems can arise. If they do, we want to be the first to help. If you've had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your vehicle, or have received a solicitation letter from a lemon law attorney, please let us know. While you may have considered contacting the better business bureau (BBB), lemon law attorneys or your state's attorney general, our customer care department is here to address any concern you might have'no issue is too big or too small. Our goal is to give you one-on-one, personalized service and provide you with the best possible solution in the shortest amount of time. That's our commitment to you.' My truck continually stall & stop in traffic it makes a loud knocking, ticking hissing sound while driving. Faulty fuel pump and fuel injectors causing unbearable burning smell. It rolled backwards while at a traffic light. Engine failed and the car stayed in the shop from 6/11/18 to 9/4/18 and returned on 9/6/18 then released on 9/18/18 and returned on 9/18/18.

- Acworth, GA, USA

problem #70

May 172016

Tucson

  • 100 miles
Coming to a stop /slow roll and accelerate there is a bad hesitation. Can be unsafe to pull out into traffic. Had Hyundai 149 recall performed and problem is better but not fixed. Talked to Hyundai service, they said they can't fix unless Hyundai comes out with new recall program.

- Pleasant Hill, OR, USA

problem #69

Jul 212018

Tucson

  • 32,747 miles
I have owned a 2016 Hyundai Tucson for 2.5 years. In that time it has been in for several issues that can not be duplicated when at the service center and deemed "working fine, no codes present at this time". my issues have included loss of transmission control after a stop (software update fixed), intermittent headlamp that won't turn on, the media displaying "battery discharge warning" while car was running and in motion (headlamp replaced after several times taking to the dealership and I was lucky enough to have the warning light go on while the technician was there). Now the computer/dash board is restarting itself at 45 mph. This has occurred two times. The dash board went dark for 1 second and then started back up through is startup sequence. During this time, the engine is still running but I have no control over the transmission. If you push on the gas pedal it will increase rpms but not accelerate. During this time it is necessary to pull over and turn the car off and then back on. Again, no codes thrown and not reproducible at the service center. The service center found that the positive battery terminal was not completely tight and thought maybe this caused the issue. I am frustrated that something that could happen easily as this doesn't show up as an error since it caused a unsafe driving environment. 24 hours ago, while trying to make a left hand turn at a busy street the car started forward when gas pedal pressed but then stopped moving forward only to lurch forward after a second and pick up speed. I know that if I take it in for this it will be the same story: "we found nothing wrong. No codes thrown, bring it back if it happens again." This car is not safe to drive and the manufacture will not buy it back since there was no defect found...

- Mesa, AZ, USA

problem #68

Jun 242018

Tucson

  • 38,000 miles
The engine oil pressure warning light turned on without any auguries while driving on a highway. We pulled over the car as soon as possible, but the car could not be started again after we turned off the engine. We had the car towed to a Hyundai dealership, and then we were told the engine was seized and needed to be replaced. When we asked how it happened, they told us that our engine oil plug was missing, so all the engine oil was drained out. They checked our maintenance record, and found that we had an oil change three months back at another Hyundai dealership. We were told that it could be possible that the engine oil plug was not properly installed during last maintenance service, but they were not sure about it, after all it had been 3 months not 30 minutes since then. We were never given a sure reason for what happened to the car, but the engine replacement was taken care of by Hyundai warranty. Personally I don't think the 'maintenance mistake' hypothesis make sense. We did not drive this car daily, maximum average usage was about weekly, but long distance most times. If the plug was loose due to the maintenance, we should have a problem sooner unless the oil doesn't drain when a car is parked. In addition, it could not be someone loose the plug at a parking lot on purpose either. Because when we drove the car out, we did not notice any oil trace on the ground, and we had been continuously driving this car for about 2 hours before the engine failure happened. The most possible reason that I could think of is the engine was defective. I am hoping this issue can be brought into a formal investigation, because it could lead to very serious consequences.

- Gainesville, FL, USA

problem #67

Jun 012018

Tucson

  • 1,000 miles
When accelerating I step on the gas and the car barely moves forward and then you can feel the transmission disengage while the rpms continue to rise but at this point you are stuck in the middle of an intersection with no power, im sure you can imagine the safety concerns with this. Then, sometimes 2 seconds, sometimes 5-10 seconds later the transmission engages and the car launches forward due to the high rpms. Im sure this isnt good for the transmission and it is easy to lose control of a car launching in this manner. We have had numerous close calls on the road. There are also times when I step on the gas and the rpms rise but the car does nothing at all. I will put it in park and then drive multiple times and the car still wont move. I have had to turn the car off in the middle of an intersection in order to get the transmission to work properly. When I brought these complaints to Hyundai they said they were aware and told me they had just issued a recall. So I brought my car in to have it fix. I was really excited to finally have what I paid for. Well, I was extremely disappointed when I picked up the car because the recall did absolutely nothing. We are actually experiencing these problems more frequently. Some technicians and Hyundai motors usa tell me that I dont know how to drive a dual clutch transmission and say that I shouldnt expect the car to accelerate when I step on the gas. Let me repeat, I shouldnt expect the car to accelerate when I step on the gas! they also sent me a youtube video to teach me how to drive a dual clutch transmission which I found insulting. I know how to drive a car! other technicians from arapahoe Hyundai admit that there is a major safety issue with this car and they would never put their family in one. The NHTSA needs to investigate this car and take it off the road.

- Parker, CO, USA

problem #66

Feb 012016

Tucson

  • 5,000 miles
The contact owns a 2016 Hyundai Tucson. While driving various speeds, the vehicle would not properly accelerate and the engine stalled. The vehicle was towed to the dealer (lafontaine Hyundai in dearborn, mi) where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified, but no assistance was offered. The failure mileage was approximately 5,000.

- Allen Park, MI, USA

problem #65

May 152018

Tucson

  • 19,000 miles
This SUV stutters and hesitates on acceleration. At a stop entering traffic lanes very unsafe while idling will stumble and shake. Rpms will ramp up with no transmission engagement. This is our 3rd transmission I don't think Hyundai has a fix for this transmission problem. Car was $35000 what happens when warranty expires? unsafe. Unacceptable multiple similar complaints about this model and its transmission online Hyundai offers no long term solution

- North Haven, CT, USA

problem #64

May 072018

Tucson

  • 6,868 miles
My car has difficulty accelerating (7X), inability to reverse (2X), and a transmission error that limits my speed (2X). Trouble accelerating is present in all cases. I bought the car new in October 2015, and a recall on the dual clutch transmission (dct) was done in February 2016. The recall was to fix a known problem of the car's inability to accelerate after repeatedly pressing and releasing the accelerator. The problems started in May 2016 after the software update. I took my car to Hyundai and was told it was a normal operation of dct. In December 2016, the second part of the dct software update was done. Once the warmer weather came, my car had the same issues in April 2017, June 2017 (taken to dealer, update), September 2017, three times in October 2017 (taken to dealer, normal), and twice in May 2018. All occurrences were in warm weather (77 degrees to 82 degrees) after the car had been sitting outside all day. Prior to October, all incidences were trouble accelerating after stopping in traffic on the highway. However, one incident in October is also when my car wouldn't reverse, and the other had a transmission error that would not allow me past 51mph. For the second occurrence in may, the car was driven for about two miles, stopped at a store parking lot with the ac running for about five minutes, then had difficulty accelerating, the transmission error appeared again at 32mph limiting my speed, and I could not reverse. I called the dealership and drove the car to them. The mechanic believed my issue and did not want to drive it. My car has been into the dealer five times, and I was just told that my car is acting normally. They are ready to release the car to me; however, I have stressed the safety issue and refuse to take the car back. This car is not reliable and could cause an accident with injury or death. I filed a complaint with Hyundai corporate.

- Upper Arlington, OH, USA

problem #63

Mar 222018

Tucson

  • 16,000 miles
The car doesn't reliable accelerate after pressing the accelerator peddle. Intermittently it takes up to 5 seconds before the car starts to move from a stop. Trying to pull out into busy traffic has cause near accidents on many occasions. You may push the peddle down and it sit there and then all of a sudden shoot forward. It has been into the dealer over 6-7 times and they state "they all do that". it has been that was since we bought it in 2016 and have been working with a lawyer since but have stopped due to fees.

- Albuquerque, NM, USA

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