10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,655 miles

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« Read the previous 20 complaints

problem #100

Jun 032023

Cherokee

  • miles
Anti skid dash light is on. Won-??t turn off. Car is not drivable. Locked up and swerving from side to side

- Corpus Christi , TX, USA

problem #99

May 122023

Cherokee

  • miles
My alternator went out and was replaced and while in doing they said my gear shifter broke and when they tried to replace it that the new one broke too. My parking brake and check engine light are now on and they are not sure why.

- Adrian, MI, USA

problem #98

May 162023

Cherokee

  • miles
Parking brake locked and would not release. Issue occurred while driving - luckily at low speed (apx 5mph) while in parking lot. Could not move vehicle since parking brake would not release. Impeded traffic in aisle. I am concerned that this could have happened while driving on surface streets or highway. If so, this would have created a very dangerous situation since the vehicle immediately came to an uncontrolled stop and was immobilized. Could not locate any sort of manual override for releasing brake. Had to have vehicle towed. There were no previous issues with parking brake. Cycled power/start several time to try and reset. No changes. Disconnected battery for 5 minutes to try and reset. No changes. Warning lights/messages included: service parking brake, 4wd system unavailable, start/stop unavailable, brake warning light, abs light, and possibly others. The vehicle is currently at dealership waiting repair (estimated to begin service week of 5/22/23, Nyle Maxwell CDJR, Taylor, TX)

- Hutto, TX, USA

problem #97

Mar 222023

Cherokee

  • 120,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that while operating the vehicle it displayed a message stating -??Service Parking Brake-??. After stopping the vehicle and placing it in parking, the parking brake engaged itself and would not release, rendering the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the electronic parking brake had malfunctioned due to water contamination. All recalls have been performed and are up to date. The failure mileage was approximately 120,000

- Florence, AL, USA

problem #96

Jan 012023

Cherokee

  • miles
Parking Brake Module has completely locked up and the vehicle is undrivable

- Piedmont, SC, USA

problem #95

Feb 282023

Cherokee

  • miles
Water fills up in the spare tire component which corroded the emergency brake box. I took it to the local Sunoco to fix they contacted Chrysler and was told to give the car back to me as is I should have it fixed by the dealership. My car is currently at a dealership and they-??re telling me I have to pay $1600 for the repair. But if you Google this is a common problem with this vehicle.

- Lakewood, OH, USA

problem #94

Mar 082023

Cherokee

  • miles
The emergency brake engages on its own. In the past i have been able to release it after it "auto engages", sometimes taking more than 1 attempt. I stopped at a gas station last week. When I started my car to leave, the emergency brake auto engaged itself and would not release. Error message on screen read "service park brake". I called the local service department of chrystler/dodge/jeep dealership. Followed their directions to release the brake. However it would not release still. The incident left me and 2 children stranded for 2 hours. I had my vehicled towed to the dealership. Currently still awaiting resolution.

- Madison, AL, USA

problem #93

Jan 012023

Cherokee

  • miles
My brakes have totally locked up on my vehicle. The vehicle is undrivable at this point. I just have it sitting in the garage for now.

- Piedmont, SC, USA

problem #92

Jun 272022

Cherokee

  • miles
In June 2022, my electronic parking brake engaged and would not unlock. On the dash, the Parking Brake light, the Brake light and the Stop/Start light were all illuminated. I was unable to drive the vehicle. I had to have AAA tow it to the dealer to find out what was wrong with it. The dealer I took it to had to install a new Parking brake module and rewire 32 pins on the new connector. They informed me that there was corrosion on the unit and did not find any water in the compartment area. My vehicle is a 2015 Jeep Cherokee and at the time of the repair it only had 40,649 miles on it. I had to pay right at $1,200 for this repair and I feel I should be reimbursed from the manufacturer since the vehicle was only 7 years old and has low miles. This will happen again if they don't come up with a fix for it.

- Saint Louis, MO, USA

problem #91

Feb 212023

Cherokee

  • miles
Went for service and they stated my EPB is not engaging properly, they could tell water was in the spare tire well at some point....I bought this car in 2019 & was never told of this possible problem This incident obviously happened before the date of this complaint, but I was not aware until service technician told me on 2/21/2023 "Power going to Park Brake Module---No power out" Thank you for your time

- Scranton , PA, USA

problem #90

Feb 102023

Cherokee

  • miles
Electric Parking Brake on my 2015 Jeep Cherokee Limited V6 has malfunction. Water has leaked into the car, creating standing water that affected the EPB module and is now inoperable. I cannot release the parking brake and the car cannot be driven. This happened while I drove to my mail box. I was luckily close to home but this is a serious safety risk. The brake cannot be released to even have it towed, even after several attempts of different methods to release. I cannot get the part to fix the problem as it is on back order with no ETA.

- Coppell, TX, USA

problem #89

Jan 292023

Cherokee

  • miles
Electric Park Brake (EPB) light came on while parked. Parking brake actuator would not contract. Vehicle now can-??t be driven as the parking brake is engaged. Found the part from a dealership and when I went to replace it, the parking brake actuator was flooded with what looked like brake fluid. New $130+ OEM part was installed and fixed the issue. Approximately 6 months later, the same issue occurred with the new OEM part. I have seen people say this issue has happened while driving. I-??ve heard of dozens of complaints of this part already. When will this become a recall? It seems to me that it should have already been addressed since this vehicle has been around nearly 9 years.

- Woodstock, GA, USA

problem #88

Jan 182023

Cherokee

  • miles
I was making a left turn onto the southbound roadway which which consists of six Lanes. I was getting up to approximately 35 mph when the parking symbol light came on and the screen was showing service parking brake and service transmission. I was still in Drive when the car started coasting and when I stepped on the gas, all it did was revved. I had to Coast into the left turning lane and came to a stop as I tried to put it in park I could hear a whirring noise coming from under the dash as if the parking break button was pressed. I could not get it out of Drive and I tried putting it in neutral then back to drive then into neutral but could not get the car to move. Finally was able to get it into park and I shut the car off. After about 10 minutes I started the car up and the dash showed nothing I put it into drive and it kicked into gear and as I accelerated it was feeling like I couldn't get out of second. Then the brake light came on the p in a circle with an exclamation mark came on, ABS light came on, skid light came on., check engine light came on, and the screen flashing back and forth between service parking brake and service transmission. I was able to make it 2 miles to work at very slow speed and put it in park and turned it off. There was more rollback than normal when put in park so I put a chuck under the wheel so it wouldn't roll. Approximately an hour later I took it up to Tire Plus to see what was wrong. Upon picking it up they told me that I had to take to a dealer. The following codes are; u0418, u04828, u1412, p1720, u0420, uc003, u0415. When I went to pick the car up some hours later it started right up like normal and halfway home which is approximately 3miles, everything lit up again this time the engine sounded rough and again I had to Coast to the right side of the road shut it off wait 10 minutes, start it up and I was able to get it home, where it's been since. I'm very concerned for my safety. From Reading, alot of others are as well.

- Port St Lucie, FL, USA

problem #87

Jan 102023

Cherokee

  • miles
Vehicle Parking brake randomly engages. Warning lights and "Service Parking Brake" Brings vehicle to stop, can not get brake to disengage. Repair garage inspected vehicle. Water intrusion in parking brake module. Confirmed myself of water in module area. Referred to a Jeep Dealership- along with TSB#08-060.16. Towed to dealer. Dealership is avoiding repair. Told battery was no good, causing issue. Battery was less than year old. Battery brought back for warranty. Battery functioning at 98%- no issue. Return to dealership- still told battery could be issue, could not produce tech readout off a battery test. Refuse to look at root cause. Will no acknowledge TSB provided.

- Wolcott, CT, USA

problem #86

Jan 052023

Cherokee

  • miles
Parking brake was randomly engaging. Currently engaged will not release. Mechanic ID issue. WATER INTRUSION in parking break module. Claims it-??s a known issue but no recalls have been issued. Parts may be delayed 2 months.

- Wolcott, CT, USA

problem #85

Dec 182022

Cherokee

  • miles
I experienced an Emergency Parking Brake malfunction while car was moving. Car suddenly had the message "Service Parking Brake" while driving on the highway. Check engine, barking brake, and traction control lights all came on. Pulled off the highway to a shopping center and when putting the car in park, car was stuck in the middle of the road in park unable to change gears. Car was able to be disengaged only by overriding the gear in order to be moved to a safe location, but remained otherwise in Park with the same "Service Parking Brake" message. Dealer has mentioned that the brake module was corroded or shorted and the entire system needed to be replaced along with complete disassembly of shifting mechanism.

- Forest Park, IL, USA

problem #84

Oct 132022

Cherokee

  • miles
UNKNOWN I had to jump my vehicle due to battery dying out. Once jumped, I received a warning that my electrical emergency park brake malfunctioned. I had trouble shifting gears if I could get them to shift at all. I could hear and feel grinding beneath the jeep. Looking deeper into this it was discovered that there is a vehicle investigation (pending potential recall) on water leaking inside the vehicle to be causing corrosion leading to the E Break module to fail in my specific model. I eventually got the vehicle towed to the dealership. Their service department claimed I may have spilled drinks into my module. I do not buy drinks or carry any in my vehicle cupholders (which are placed by design right behind the gear shift module). Nothing was spilled, the damage is consistent with the common issue pending investigation #PE22009. I am currently awaiting a complete transmission replacement due to the defect.

- Chicago, IL, USA

problem #83

Oct 302022

Cherokee

  • miles
I have a 2015 Jeep Cherokee Trailhawk. It has been in the shop many times due to poor manufacturing and recalls. Prior to me purchasing the vehicle in May 2020, it was involved with a recall for a water leak and powerlift gate short due to water damage. It has leaked water into the hatch/ trunk area since I purchased it. I have spoken with 2 dealerships about the issue. The most recent was November 1, 2022 when it was left with Rockwall Chrysler. My issue is that the Electronic Parking Brake Module was damaged to due heavy rain and the continued leak. On October 30, 2022, we were trying to leave in the cherokee and the Service Brake warning light was on as well as service shifter. The vehicle was stuck due to a malfunctioning parking brake. After multiple attempts, the brake disengaged and I continued to work. October 31, when I started the vehicle the following warning/ service lights were on and remains on: Service Brake Light (2 different lights) ACC/FCW not available / service Auto start/ stop unavailable/service Airbag warning light (went off 11/3/22) 4WD Unavailable/service On my drive home from work, the electronic parking brake engaged while I was turning across traffic and I almost was hit by a large delivery truck. Once I managed to get the vehicle to drive, it happened again on the highway service road and I was very close to being rear ended by an 18 wheeler that was driving behind me. The dealership did no repairs due to the $575 charge I cannot pay to diagnose and do a leak test. I explained this was involved with a recall and they basically told me it was fixed in with Canada or Ohio and I needed to return to that dealer (I live in TX). Which is not possible because the vehicle is sitting in my drive way and will not move due to the brake being stuck on. I picked the unrepaired vehicle up on 11/3/22 and was advised its best to get rid of as soon as possible. The problem is that I owe roughly $13,000 on the jeep. I cant afford this and a rental

- Lavon, TX, USA

problem #82

Mar 012021

Cherokee

  • miles
this vehicle shows all recalls have been completed. however, every time it rains, the hatch compartment fills with water. 10/30/2022, my electronic parking brake light came on and the vehicle was stuck in park. Once we got the car home, I opened the hatch and removed the spare tire; there was standing water in the area from rain. This morning I was leaving for work an d the following lights came on; 1) Service 4WD 2) Service electronic Parking Brake 3) Service Airbags 4) Service Front Collision system 5) Service auto start stop 6) Adaptive Cruise Control not available 7) cruise/ fcw unab=vailable- service required This vehicle has been a complete nightmare. I did record the event as we used a shop vac to remove the water. the Service 4 wd light comes on and goes off randomly daily; the PTU was "flashed" but the problem continued. I have contacted the dealership only to be told all recalls are complete and I must pay for the additional repairs. I have contacted Jeep and have had zero resolutions.

- Lavon, TX, USA

problem #81

Oct 142022

Cherokee

  • miles
Upon placing vehicle into park, the parking brake independently engaged and would not release. Car was not able to move. Brake calipers were locked into position. Manufacturer TSB: 08-060-16 Based on repair invoices, it appears the electronic parking brake module is damaged by water leaking into the compartment. In case of inadvertent activation, the EPB causes a stalling condition, bringing the subject vehicles to a stop. TSB 10191415 followed in May 2016, instructing dealers on replacing the subject module and inspecting the electrical connector for corrosion. The technical service bulletin states -??the electronic parking brake module is located in the back left side of the cargo area interior, near the spare tire.-?? The first model year of the KL-generation Cherokee has accumulated 2,187 complaints on the National Highway Traffic Safety Administration-??s website. 11 of those complaints are filed under parking brake issues

- Exeter, NH, USA

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