10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,892 miles

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problem #105

Jan 072024

Cherokee

  • miles
Parking brake engaged and had to be manually overridden to disengage. Upon further research on the internet and taking apart the rear I found a water leak from the power liftgate and the electronic power brake module to be corroded.

- Chesapeake, VA, USA

problem #104

Sep 052023

Cherokee

  • 200,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that upon starting the vehicle, the park release button was inoperable. The vehicle failed to move. The caution service brake message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200,000.

- Woodville, MS, USA

problem #103

Apr 012023

Cherokee

  • miles
Last July of 2022, my first issue was an electrical notice that caused the airbag and seatbelt sensor in the vehicle to continuously go off, which took several months to get fixed through the manufacturer of my Jeep Cherokee 2015. As of 2023, I have received two recall notices, and neither of which have been resolved since April of 2023. Since those notices, my check engine light has gone off and is getting repaired this week, there's been a leak inside the vehicle of a liquid spilling into the passenger side floor mat, and also the brakes have deteriorated quickly -- they were last repaired at 77,000 miles and are again experiencing issues at 99,000 miles. There is a specific manufacturer in my area (Salt Lake Valley Chrystler Dodge Jeep RAM on State Street in Salt Lake City, UT) that has been borderline negligent and straight up rude on multiple occasions.

- Salt Lake City, UT, USA

problem #102

Jul 152023

Cherokee

  • miles
My 2015 Jeep Cherokee Limited has a parking brake issue. My parking brake will not disengage, the car will not move forward or back, the warning lights are lit up on the dashboard. My Jeep is inoperable due to this issue. This has happened before in parking lots, etc but I was always able to pull over and disengage. That is NOT the case this time as had the car towed to the Jeep Dealership and diagnosed as the parking Brake Module is faulty, the part is back oprdered for months and will cost over $1700 to repair.

- Estero, FL, USA

problem #101

Jul 092023

Cherokee

  • miles
My 2015 Jeep haslocked up on me twice now. The power brake system comes on automatic and I cannot accelerate. The first time it happened it about threw me into the windshield. This second time it jerked me forward. It has been in the dealership once to fix the problem. Now it has done it again. The warning lights come on the dash as power brake system malfunction, check engine soon, do not engage and put vehicle in park and several other warnings.

- Leesburg , FL, USA

problem #100

Jun 032023

Cherokee

  • miles
Anti skid dash light is on. Won-??t turn off. Car is not drivable. Locked up and swerving from side to side

- Corpus Christi , TX, USA

problem #99

May 122023

Cherokee

  • miles
My alternator went out and was replaced and while in doing they said my gear shifter broke and when they tried to replace it that the new one broke too. My parking brake and check engine light are now on and they are not sure why.

- Adrian, MI, USA

problem #98

May 162023

Cherokee

  • miles
Parking brake locked and would not release. Issue occurred while driving - luckily at low speed (apx 5mph) while in parking lot. Could not move vehicle since parking brake would not release. Impeded traffic in aisle. I am concerned that this could have happened while driving on surface streets or highway. If so, this would have created a very dangerous situation since the vehicle immediately came to an uncontrolled stop and was immobilized. Could not locate any sort of manual override for releasing brake. Had to have vehicle towed. There were no previous issues with parking brake. Cycled power/start several time to try and reset. No changes. Disconnected battery for 5 minutes to try and reset. No changes. Warning lights/messages included: service parking brake, 4wd system unavailable, start/stop unavailable, brake warning light, abs light, and possibly others. The vehicle is currently at dealership waiting repair (estimated to begin service week of 5/22/23, Nyle Maxwell CDJR, Taylor, TX)

- Hutto, TX, USA

problem #97

Mar 222023

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact stated that while operating the vehicle it displayed a message stating -??Service Parking Brake-??. After stopping the vehicle and placing in park, the parking brake engaged itself and would not release, rendering the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the electronic parking brake had malfunctioned due to water contamination. All recalls have been performed and are up to date. Failure mileage was approximately 120,000

- Florence, AL, USA

problem #96

Jan 012023

Cherokee

  • miles
Parking Brake Module has completely locked up and the vehicle is undrivable

- Piedmont, SC, USA

problem #95

Feb 282023

Cherokee

  • miles
Water fills up in the spare tire component which corroded the emergency brake box. I took it to the local Sunoco to fix they contacted Chrysler and was told to give the car back to me as is I should have it fixed by the dealership. My car is currently at a dealership and they-??re telling me I have to pay $1600 for the repair. But if you Google this is a common problem with this vehicle.

- Lakewood, OH, USA

problem #94

Mar 082023

Cherokee

  • miles
The emergency brake engages on its own. In the past i have been able to release it after it "auto engages", sometimes taking more than 1 attempt. I stopped at a gas station last week. When I started my car to leave, the emergency brake auto engaged itself and would not release. Error message on screen read "service park brake". I called the local service department of chrystler/dodge/jeep dealership. Followed their directions to release the brake. However it would not release still. The incident left me and 2 children stranded for 2 hours. I had my vehicled towed to the dealership. Currently still awaiting resolution.

- Madison, AL, USA

problem #93

Jan 012023

Cherokee

  • miles
My brakes have totally locked up on my vehicle. The vehicle is undrivable at this point. I just have it sitting in the garage for now.

- Piedmont, SC, USA

problem #92

Jun 272022

Cherokee

  • miles
In June 2022, my electronic parking brake engaged and would not unlock. On the dash, the Parking Brake light, the Brake light and the Stop/Start light were all illuminated. I was unable to drive the vehicle. I had to have AAA tow it to the dealer to find out what was wrong with it. The dealer I took it to had to install a new Parking brake module and rewire 32 pins on the new connector. They informed me that there was corrosion on the unit and did not find any water in the compartment area. My vehicle is a 2015 Jeep Cherokee and at the time of the repair it only had 40,649 miles on it. I had to pay right at $1,200 for this repair and I feel I should be reimbursed from the manufacturer since the vehicle was only 7 years old and has low miles. This will happen again if they don't come up with a fix for it.

- Saint Louis, MO, USA

problem #91

Feb 212023

Cherokee

  • miles
Went for service and they stated my EPB is not engaging properly, they could tell water was in the spare tire well at some point....I bought this car in 2019 & was never told of this possible problem This incident obviously happened before the date of this complaint, but I was not aware until service technician told me on 2/21/2023 "Power going to Park Brake Module---No power out" Thank you for your time

- Scranton , PA, USA

problem #90

Feb 102023

Cherokee

  • miles
Electric Parking Brake on my 2015 Jeep Cherokee Limited V6 has malfunction. Water has leaked into the car, creating standing water that affected the EPB module and is now inoperable. I cannot release the parking brake and the car cannot be driven. This happened while I drove to my mail box. I was luckily close to home but this is a serious safety risk. The brake cannot be released to even have it towed, even after several attempts of different methods to release. I cannot get the part to fix the problem as it is on back order with no ETA.

- Coppell, TX, USA

problem #89

Jan 292023

Cherokee

  • miles
Electric Park Brake (EPB) light came on while parked. Parking brake actuator would not contract. Vehicle now can-€™t be driven as the parking brake is engaged. Found the part from a dealership and when I went to replace it, the parking brake actuator was flooded with what looked like brake fluid. New $130+ OEM part was installed and fixed the issue. Approximately 6 months later, the same issue occurred with the new OEM part. I have seen people say this issue has happened while driving. I-€™ve heard of dozens of complaints of this part already. When will this become a recall? It seems to me that it should have already been addressed since this vehicle has been around nearly 9 years.

- Woodstock, GA, USA

problem #88

Jan 182023

Cherokee

  • miles
I was making a left turn onto the southbound roadway which which consists of six Lanes. I was getting up to approximately 35 mph when the parking symbol light came on and the screen was showing service parking brake and service transmission. I was still in Drive when the car started coasting and when I stepped on the gas, all it did was revved. I had to Coast into the left turning lane and came to a stop as I tried to put it in park I could hear a whirring noise coming from under the dash as if the parking break button was pressed. I could not get it out of Drive and I tried putting it in neutral then back to drive then into neutral but could not get the car to move. Finally was able to get it into park and I shut the car off. After about 10 minutes I started the car up and the dash showed nothing I put it into drive and it kicked into gear and as I accelerated it was feeling like I couldn't get out of second. Then the brake light came on the p in a circle with an exclamation mark came on, ABS light came on, skid light came on., check engine light came on, and the screen flashing back and forth between service parking brake and service transmission. I was able to make it 2 miles to work at very slow speed and put it in park and turned it off. There was more rollback than normal when put in park so I put a chuck under the wheel so it wouldn't roll. Approximately an hour later I took it up to Tire Plus to see what was wrong. Upon picking it up they told me that I had to take to a dealer. The following codes are; u0418, u04828, u1412, p1720, u0420, uc003, u0415. When I went to pick the car up some hours later it started right up like normal and halfway home which is approximately 3miles, everything lit up again this time the engine sounded rough and again I had to Coast to the right side of the road shut it off wait 10 minutes, start it up and I was able to get it home, where it's been since. I'm very concerned for my safety. From Reading, alot of others are as well.

- Port St Lucie, FL, USA

problem #87

Jan 102023

Cherokee

  • miles
Vehicle Parking brake randomly engages. Warning lights and "Service Parking Brake" Brings vehicle to stop, can not get brake to disengage. Repair garage inspected vehicle. Water intrusion in parking brake module. Confirmed myself of water in module area. Referred to a Jeep Dealership- along with TSB#08-060.16. Towed to dealer. Dealership is avoiding repair. Told battery was no good, causing issue. Battery was less than year old. Battery brought back for warranty. Battery functioning at 98%- no issue. Return to dealership- still told battery could be issue, could not produce tech readout off a battery test. Refuse to look at root cause. Will no acknowledge TSB provided.

- Wolcott, CT, USA

problem #86

Jan 052023

Cherokee

  • miles
Parking brake was randomly engaging. Currently engaged will not release. Mechanic ID issue. WATER INTRUSION in parking break module. Claims it-€™s a known issue but no recalls have been issued. Parts may be delayed 2 months.

- Wolcott, CT, USA

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