Was driving home for lunch and stopped at traffic light. Parking brake self-engaged and would not release. I could not move the car in either direction. Repeated attempted to get parking brake to release by pushing/pulling on switch. Finally turned off car (sitting in moving traffic) and when I restarted the brake released. Was able to get car home and parked. Called my regular mechanic and got it in yesterday, but again brake wouldn't release (it had not been set) without turning car off and on. When my repair shop took the components apart, it revealed that water had leaked down into the computer system that controls the parking brakes (had various flashing lights on dash -- odometer/stop/start signal, etc.) and damaged the circuitry. The repair shop called to explain this problem and noted that NHTSA had begun and investigation into this problem in July and had about 80 cases under investigation at that time -- apparently a body-weld issue causing leak into that component. Prior to this locking up, a service parking brake light had come on intermittently for a couple of days. My wife and I were both at risk and just fortunate this didn't lock up while on the interstate which we drive regularly. Have called local Jeep dealer where we bought it and they claim they have heard nothing about this and the earliest we can get in is 10/18. Our mechanic has temporarily disabled the parking brake (both electronically and mechanically) so that the vehicle is drivable, but said he wouldn't advise driving on it very long this way, due to the other warning components that are now compromised.

- Glen Allen, VA, USA

wheels locked up, unable to stop car. wheels were not turning during accelerator and car would not come to a stop when braking as tires were just sliding and skidding on road. could not change gears

- Parkersburg , WV, USA

The parking brake module failed. It caused the vehicle to violently be slammed into a stop by the electronic parking brakes engaging on their own. This primarily happened anytime the vehicle was put into park, or came to a complete stop. The parking brake is then unable to be released. When revving the engine in drive or reverse the parking brake stays engaged. Randomly did it only work properly and disengage, leading to the car being inoperable due to the possibility of being stuck in traffic or on a major roadway should the car get stuck with the parking brake engaged. This could also lead to a stall of the engine as well as that dangerous situation. The safety of myself and others are at risk with this issue. The problem has been confirmed by the dealer to be a failure to the parking brake module. The part is on backorder with a lead time or several weeks, and over 150 plus parts on backorder when I attempted to find and order this part. This is a common issue for the Jeep Cherokee. There were no warning lights prior to the failure, only a message for "parking brake service" with warning lights after the parking brake was unable to be disengaged.

- Seattle, WA, USA

One day, out of the blue, a ton of warning lights came on after making a simple right turn onto another road. The "Service Transmission", "Service Park Brake" and "Service Antilock Brake System" message comes on and the ABS warning light, the ((P))! parking warning light, the engine light, the traction control warning light, - There was also a lag of sorts just before the lights came on. The steering wheel felt very tight. I managed to pull over and wait a while and slowwwwly drove home. After taking it to my mechanic who explained their read just wont be accurate - it needs to go to Jeep, said their result had something to do with the coil" Something behind the steering wheel" I had recently (3 months ago) had new brake pads on all four tires and rotors cut or whatever. A shop I've gone to a million times with no issues. There are hundreds of thousands of customers in the comment sections and Jeep forums complaining of the same issue and Jeep dealership mechanics telling them they've never seen the issue before. Jeep needs to be FULLY investigated. For a lot. This OBVIOUSLY could cause a serious accident/death/cost me a [XXX] ton of money for which there's seemingly no fix according to other Jeep owners. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Lauderhill, FL, USA

About an hour into the morning commute, the vehicle was at a stop light when a warning bell chimed. The message on the dash read the emergency/park brake had automatically engaged and the light on the park brake indicated the brake was on. I turned it off. Prior to this incident, the braking system including the emergency/park brake functioned as expected. The vehicle has not been taken to the dealership yet.

- Clinton, UT, USA

Parking brake activated while driving. I stalled. Was able to restart the vehicle and everything seems normal but my check engine light is on.

- Fox Lake, WI, USA

Electronic parking break activated while driving. When attempting to turn left on a two way street electronic parking break activated by itself and locked the rear wheels. Car currently parked as I am unable to move it. EPS system will not release. Parking break still engaged.

- Middle Village, NY, USA

Ever since I have owned the vehicle the brakes have shuddered causing the brake pedal and steering wheel to vibrate. I have replace the pads and rotors 3 times and have the same issue. It has been checked by 2 Jeep dealerships and by Tooles Garage in San Carlos CA. NO ONE CAN FIND THE ISSUE. I have looked online and have found far too many confirmed reports from people on forums and such having to same issue. All of them have simply replaced the brakes and rotors and service their brakes regularly in order to get rid of the scraping and shuddering experience. Which should not happen for approximately 40-50k miles and people are changing them in less than 15K. I am not the only person and I feel like there is something wrong with the braking system that so many people are complaining online for years about the exact same issue I have been dealing with. My wife uses the cat to drive our children to school and it does not feel safe to her while driving it. However we cannot purchase or trade in the car yet so we are at an impass. Please help.

- Foster City, CA, USA

I-??m following up from my previous complaint #11446148. They replaced body control module, radio frequency hub, ignition switch, key fob to ignition switch to resolve a no crank, no power issue. While at the dealership, we were told the Powertrain Control module needed a reprogram per recall W20. Now the dealership is saying the traction and ABS lights are on and the ABS module won-??t recognize the VIN number. This is a 2015 jeep. There is an obvious manufacturers flaw in their design configuration for all of these computers modules to fail. The pcm reprogram recall seems to have created addition electronic errors that now are estimated at over 3000$ in repairs. Please investigate these issues. My car has been in the shop since October 19, 2021 which is almost 4 months. These repairs are extreme for a 6 year old vehicle.

- Collierville , TN, USA

Vehicle shows parking brake on when I enter. It has never done this before. Drove down street to stop and put car in park, parking park comes on automatically? This started today Sept. 7, 2021. On interstate going 70 mph vehicle bucked when I accelerated. On same trip, not in cruise control vehicle RPM's went up and down by itself. Proceeded to slow lane to stop. Once stopped I put car in park (no parking brake showed up) pushed on gas pedal to watch RPM's and transmission took its time coming back down. Left side of road hitting gas got to 45mph and vehicle bucked. Made load noise and bucked. The "bucking started on my 1st trip out of town, all loaded up for a work event. Going 65 mph down to exit ramp, accelerate and it bucked. Kids looked at me and said, "Mom this better not have a transmission problem like the old car." (GMC Envoy 4x4 bought new trans & then engine needed to be replaced, but went car shopping) Took vehicle back to CarMax and they said the didn't notice a thing.They said you know the wheels make a lot of noise because they are big. Also, told me not to accelerate so fast! What? I bought this vehicle on Mother's Day 2019. Went to Maryland to purchase it. Found out later that Maryland doesn't do inspections every year. Too it to my local CarMax and they gave it new brakes. I have an appointment with a Jeep certified dealer mechanics department on Sept. 24, 2021. I will follow up with another note. I hope the transmission gets replaced because the problems I mentioned are on a forum that Jeep experts monitor and comment on as I see their icon/symbol. Thank you

- Poquoson, VA, USA

When I go to put the the vehicle in park and reverse it wants to shift really hard, not really a shift but more of a jerk. It doesn-??t happen every time but it does 50 percent of the time. There was this one time where i went to go put it in reverse and it wanted to rev more then usual. When it MAINLY shifts hard is when I first turn it on and start moving a couple feet it wants to fall on its face. We haven-??t had any incidents in it yet but I wanted to see if I could get anything done before any. Me and my boyfriend travel a lot and when we are in traffic it has fallen on its face. There is a gas cap light that keeps coming on and I have replaced my gas cap 2 times.

- Irvinton, KY, USA

Manual brakes light turn on, brake pedal gets hard, car wouldn-??t stop.

- La Porte, IN, USA

No previous issues with the vehicle until this incident. That morning on my way to work my check engine light came on. I called my husband and he said he would check it out that evening. Got to work fine. When I went to go home from work my car was acting strange. The ac or blower and the radio wouldn-??t come on at all until after about 15 minutes of driving. About 5 minutes later my brakes wouldn-??t work at all trying to stop at a light and I ended up crashing into a car that was completely stopped while going about 35mph. My front collision detection didn-??t go off until I was about an inch away from the vehicle and the automatic emergency brake didn-??t engage either and normally if a car is turning slowly 30 ft ahead it will slam on the brakes. Nothing worked and I am terrified to continue driving this vehicle.

- Spring, TX, USA

The Jeep Cherokee sport has a problem with the parking brake. I have a 2015 and says no recall but there should be a recall. It gets stuck on neutral in the middle of the road when I am pulling out of a parking space. There are multiple problems with this vehicle. I've taken it to three different people and no one knows what is wrong. The car turns off in the middle of the road while I am driving with the kids in the car! this is a major safety issue!!!!

- Plano, TX, USA

While operating this vehicle on a roadway the vehicle is making scraping noise as if it needed brake pads, and has hardly any braking abilities and does not waiver in intensity or braking ablity even with extra pressure to the brakes peddle. The braking system was checked at a service rep. Who advised the brake pads were fine, however the on board computer gave codes that the power steering computer software was interfearing with the braking software. Please advise what I need to do this is my youngest daughters daily vehicle.

- Joshua, TX, USA

When driving then braking I/ we noticed that the Jeep had vibration and chattering, shaking feeling at 65 mph on the highway. Then started to notice chatter and scrapping sound at lower speeds like 25-35 mph. So looking at the rotors I found the right rear to have (2) two grooves on it. So I took it to big O in sparks, nv 89431 for a brake inspection and they showed me that the brake pads still had 65 to 70 percent left and that the rotors were crackedin several places. They had to replace both rotors and brake pads. I feel this is a defect in the product and should be investigated. If they came apart while driving someone could loose control and possiblly loose there life.

- Sparks, NV, USA

About a week ago from today (10/25/2020) my car started having issues starting up. Everything blinks on my dash and acts like it doesn't want to start up. It says to service brakes and service transmission. I bought this car with almost 90K miles almost 2 years ago and it has 122K miles, first time I've ever had a problem. I saw that there is a recall for the transmission I am just unsure what to do about it.

- Huntsville, MO, USA

On starting brake warning indicator came one dash. Brake indication light came on. Parking brake had not been applied. Shifted to reverse. Vehicle would not move. Shifted to drive. Vehicle moved forward. Drove to get gas. Parking brake again engaged by its self. Shifting from drive to reverse to drive and pressing gas and brake released with a jump of the vehicle. Vehicle parked until able to get to service center.

- Smithfield, OH, USA

Jeep dealers have been unresponsive in resolving/fixing recall W47 leading to the lack of functionality of my Jeep Cherokee 2015, requiring tow from chester, md to alexandria, va given the vehicle could no longer be driven. Dealer now suddenly has "recall fix" (not available after 9 previous calls/messages between 7/21/2020 - 8/22/2020 when dealer reps never returned a message/call). They claim as of today (after Jeep was dropped at dealer by tow truck), the recall fix has been done - but say the transmission light is still on and needs to be repaired/paid for by the customer. I believe this could be further result of not fixing a dangerous recall situation which could have damaged the car beyond the recall related to front wheels, transmission, loss of power, loss of park function. My vehicle stopped running, all transmission service/ABS and parking brake service lights went on simultaneously and the Jeep rolled backward until I turned it off. Thankfully I had gotten off of busy highway and experienced this at an exit and then parking lot where I waived other drivers around me, parked the vehicle and then it was placed on a flat bed tow truck. Dealers are not taking this recall seriously. More details attached. The issue has not yet been resolved by ourisman alexandria where my vehicle was towed and is still located.

- Arlington, VA, USA

The service shifter alert comes on every time I start the car almost. It started perhaps a month ago or so. It was intermittent at first and restarting the vehicle would clear it often but has gotten worse overtime. It now occurs every time I start the vehicle. I worry that it may go out and the polar is very generic. That's called a couple of mechanics including dealer and they're equally generic about what it may be, and just to get it looked at will cost me $120 an hour. The only thing that was there within my power to troubleshoot was to make sure firmware was up-to-date and I have done that but the alert is still there.

- Muncie, IN, USA