10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,336 miles

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« Read the previous 20 complaints

problem #69

Jul 092021

Cherokee

  • miles
Manual brakes light turn on, brake pedal gets hard, car wouldn-??t stop.

- La Porte, IN, USA

problem #68

May 262021

Cherokee

  • miles
No previous issues with the vehicle until this incident. That morning on my way to work my check engine light came on. I called my husband and he said he would check it out that evening. Got to work fine. When I went to go home from work my car was acting strange. The ac or blower and the radio wouldn-??t come on at all until after about 15 minutes of driving. About 5 minutes later my brakes wouldn-??t work at all trying to stop at a light and I ended up crashing into a car that was completely stopped while going about 35mph. My front collision detection didn-??t go off until I was about an inch away from the vehicle and the automatic emergency brake didn-??t engage either and normally if a car is turning slowly 30 ft ahead it will slam on the brakes. Nothing worked and I am terrified to continue driving this vehicle.

- Spring, TX, USA

problem #67

Mar 152021

Cherokee

  • miles
The Jeep Cherokee sport has a problem with the parking brake. I have a 2015 and says no recall but there should be a recall. It gets stuck on neutral in the middle of the road when I am pulling out of a parking space. There are multiple problems with this vehicle. I've taken it to three different people and no one knows what is wrong. The car turns off in the middle of the road while I am driving with the kids in the car! this is a major safety issue!!!!

- Plano, TX, USA

problem #66

Feb 022021

Cherokee

  • 100,000 miles
While operating this vehicle on a roadway the vehicle is making scraping noise as if it needed brake pads, and has hardly any braking abilities and does not waiver in intensity or braking ablity even with extra pressure to the brakes peddle. The braking system was checked at a service rep. Who advised the brake pads were fine, however the on board computer gave codes that the power steering computer software was interfearing with the braking software. Please advise what I need to do this is my youngest daughters daily vehicle.

- Joshua, TX, USA

problem #65

Feb 032021

Cherokee

  • 73,000 miles
When driving then braking I/ we noticed that the Jeep had vibration and chattering, shaking feeling at 65 mph on the highway. Then started to notice chatter and scrapping sound at lower speeds like 25-35 mph. So looking at the rotors I found the right rear to have (2) two grooves on it. So I took it to big O in sparks, nv 89431 for a brake inspection and they showed me that the brake pads still had 65 to 70 percent left and that the rotors were crackedin several places. They had to replace both rotors and brake pads. I feel this is a defect in the product and should be investigated. If they came apart while driving someone could loose control and possiblly loose there life.

- Sparks, NV, USA

problem #64

Oct 182020

Cherokee

  • miles
About a week ago from today (10/25/2020) my car started having issues starting up. Everything blinks on my dash and acts like it doesn't want to start up. It says to service brakes and service transmission. I bought this car with almost 90K miles almost 2 years ago and it has 122K miles, first time I've ever had a problem. I saw that there is a recall for the transmission I am just unsure what to do about it.

- Huntsville, MO, USA

problem #63

Aug 292020

Cherokee

  • 89,000 miles
On starting brake warning indicator came one dash. Brake indication light came on. Parking brake had not been applied. Shifted to reverse. Vehicle would not move. Shifted to drive. Vehicle moved forward. Drove to get gas. Parking brake again engaged by its self. Shifting from drive to reverse to drive and pressing gas and brake released with a jump of the vehicle. Vehicle parked until able to get to service center.

- Smithfield, OH, USA

problem #62

Aug 232020

Cherokee

  • 43,645 miles
Jeep dealers have been unresponsive in resolving/fixing recall W47 leading to the lack of functionality of my Jeep Cherokee 2015, requiring tow from chester, md to alexandria, va given the vehicle could no longer be driven. Dealer now suddenly has "recall fix" (not available after 9 previous calls/messages between 7/21/2020 - 8/22/2020 when dealer reps never returned a message/call). They claim as of today (after Jeep was dropped at dealer by tow truck), the recall fix has been done - but say the transmission light is still on and needs to be repaired/paid for by the customer. I believe this could be further result of not fixing a dangerous recall situation which could have damaged the car beyond the recall related to front wheels, transmission, loss of power, loss of park function. My vehicle stopped running, all transmission service/ABS and parking brake service lights went on simultaneously and the Jeep rolled backward until I turned it off. Thankfully I had gotten off of busy highway and experienced this at an exit and then parking lot where I waived other drivers around me, parked the vehicle and then it was placed on a flat bed tow truck. Dealers are not taking this recall seriously. More details attached. The issue has not yet been resolved by ourisman alexandria where my vehicle was towed and is still located.

- Arlington, VA, USA

problem #61

Jul 152020

Cherokee

  • 83,000 miles
The service shifter alert comes on every time I start the car almost. It started perhaps a month ago or so. It was intermittent at first and restarting the vehicle would clear it often but has gotten worse overtime. It now occurs every time I start the vehicle. I worry that it may go out and the polar is very generic. That's called a couple of mechanics including dealer and they're equally generic about what it may be, and just to get it looked at will cost me $120 an hour. The only thing that was there within my power to troubleshoot was to make sure firmware was up-to-date and I have done that but the alert is still there.

- Muncie, IN, USA

problem #60

Aug 042020

Cherokee

  • 70,000 miles
There was a recall on brake boosters for the years before my Jeep. My brake booster failed in vehicle while driving almost causing a accident.

- Roanoke, VA, USA

problem #59

Mar 132020

Cherokee

  • 125,000 miles
Had brakes and rotors replaced less than 6 months ago and now I'm being told that I need new front brakes and rotors again. There is chugging with my transmission, and a lot of vibration. I am unable to upload anything without having a mechanic take everything apart to expose it, and I can't afford that at this time.

- Waterloo, IA, USA

problem #58

Feb 042018

Cherokee

  • miles
The brakes light will randomly come on and the brakes lock and nothing can be done. You're stuck. It came on while driving yesterday and I was unable to press the brake pedal. It started initially April 2018 and the dealership kept it for weeks- but was evasive on what the actual problem was. Whatever was done -did not resolve the issue. Ive found multiple online forums with people discussing the same issues. Example: Https://www.jeepcherokeeclub.com/threads/2015-Cherokee-brake-system-lock-up.105530 they have advised that there is an electrical short causing sensor issues with the brakes on this year and model we continue to have the same issue and it does not appear to be a coincidence

- Aurora, CO, USA

problem #57

Jan 112020

Cherokee

  • 64,217 miles
I was approaching a 4 way stop with my children in the vehicle, going approx. 10mph. I pressed on the brakes but was unable to stop, making me go through the intersection with vehicles turning into my lane. The brake pedal was rock solid and locked up, and was unable to be pressed. During that time the service elctronic braking light populated on my dashboard.

- Schenectady, NY, USA

problem #56

Dec 012019

Cherokee

  • 88,500 miles
2015 Jeep Cherokee trailhawk. Was parked when service brake light came on and wouldn't allow vehicle to drive. Could not disengage the parking brake for almost 2 hours. Did this several times within 2 days. Set up service at dealership and they said water was getting into the parking brake modular and corroding it in the wiring harness the parking brake modular and corroding it and the wiring harness.

- Toledo, OH, USA

problem #55

Dec 012019

Cherokee

  • 59,000 miles
Car will turn off. Turn the key and pull it out, car stays running. When this happens, car is in a possessed state where brake lights stay on at all times, turn signals do not work, wipers do not work, horn does not work. Took it to dealership and was told there are no codes, so nothing they can do. Pull the battery cable off to shut the car down. This will happen mid drive so all of a sudden you'll lose your turn signals, wipers, horn, brake lights, door locks, and main light control. When you pull over, only way to turn the car off is to pull the battery cable.

- Lawrenceville, GA, USA

problem #54

Dec 012019

Cherokee

  • miles
I was leaving my condominium, soon after stepping the pedal, brake that message appeared on the on-board computer, then vehicle stopped walking. I was trying to call again, to park the same inside my parking space inside the condominium, started to make a very lucky noise and not calling, had to maneuver the vehicle without starting and still call a winch, to take to my reliable mechanic, that until today we can not find out what the problem is this vehicle, whenever we press the brake pedal, the message appears and does not start the vehicle.

- Orlando, FL, USA

problem #53

Oct 162019

Cherokee

  • miles
I have 2015 Jeep Cherokee latitude. Sometimes check engine light comes on and then is gone after few hours or day. Some times message blinking "service park brake service transmission" then like something was wrong with system does not save clock time or A/C put me on heath and auto light does not stay on. Sometimes when I start the car and release the park bark brake car jumps hard two or three times and after I turn engine off without using parking brake and back on everything is fine.the car only has 55000 miles. I'm so afraid to drive car because don't know what can happened

- Acworth, GA, USA

problem #52

Mar 012016

Cherokee

  • miles
My vehicle's emergency brake release continues to remain in the on position, preventing me from driving my car from time to time, killing my battery power multiple times-I have replaced my battery twice in the last year. I had the Jeep dealership in white bear mn charge me $185 for a diagnosis and the tell me I have to fully replace the brakes control box with a cost of more than $800 and mentioned the warranty does not cover this due to the time frame, but my concern has been expressed since I've own the car in 2015 and only have 65,000 currently on the car that I can no longer drive and yet afford to fix since I am a college student. Please help.

- Apple Valley, MN, USA

problem #51

Nov 132019

Cherokee

  • 57,000 miles
Electronic parking brake module connector water intrusion which causes the module to short out and the wiring harness corrosion. This causes the parking break to engage and disengage without warning. This also prompts an error that the 4WD is unavailable. Confirmed with patriot Jeep in oakland md that the 4WD will not work on 11/18/2019. I was able to get my car to move from my driveway by putting my seat belt on and holding the break, and then pressing the gas to release the parking break. Mopar told me this was not covered under warranty, and I found numerous complaints on this issue. I was also able to find a bulletin published by mopar about this issue. It appears there is water getting into the vehicle causing corrosion which could lead to an accident if someones brake would engage, or 4WD would fail in inclement weather.

- Oakland, MD, USA

problem #50

Oct 172019

Cherokee

  • 29,000 miles
While I was driving home from school, the "service parking brake" light came up on the dash. I pulled over and turned off the engine and turned it back on. The light did not come back on, so I didnt think it was an issue. Two days later I got into my car and turned on the engine and the light came on again. This time I was not able to remove the emergency parking brake. I had to search online and found out that the parking brake automatically comes off if you put your seat belt on and put the vehicle into D or R. since this happened the lever to remove the parking break would not work at all. Every time I pressed the button, it said service parking brake. I also read online that a tsb was issued for this problem. The problem was that the parking brake module in the rear, as well as the harness needed to be replaced since it was corroded. How would something that is in the rear of the vehicle, hidden behind the side panels get corroded and have the owner be responsible for damages if this is something that should be placed in a location where it cannot get wet or corroded.

- Brooklyn, NY, USA

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