Car does not accelerate from 3rd into 4th gear at times. It has a lag time before it switches gears into 4th on a 9-speed automatic.

- Hutto, TX, USA

Very simple, when shifting from 4 to 5th gears in an automatic it will bang and shift very hard. It will not shift down into first without coming to a complete stop. It hesitates and is very unreadable. In my opinion a safety hazard. Have taken to dealership and they have said that there is nothing they can do until it produces an engine code or breaks. It is a problem with the solenoid shifting and computer talking to one another. Chrysler I think has change the next year transmission due to this problem. This is a safety hazard. This a common occurrence.

- Jension, MI, USA

My 2015 Jeep Cherokee exhibits a rolling stop condition which happens between 1-8 mph. When press on the accelerator, the rpms climb but vehicle does not move. Suddenly the transmission downshifts to first gear from third and squeals the tires propelling it forward. When pulling into traffic, or slowing down making a turn if I have not come to a complete stop vehicle will not shift correctly and hesitates to accelerate for several seconds, when it does finally shift it is very hard and will lunge the vehicle forward.

- Greensboro, NC, USA

Vehicle keeps stalling while driving down the street in motion

- Madison, NH, USA

While towing my Jeep Cherokee behind my rv, I have encountered something known as the 'death wobble'. this can be very serious danger as the steering wheel of my rv was shaking so violently, it was uncontrollable. Thinking it was my rv, I spent $1200 to have my rv examined only to find out later that it was my towed vehicle, a 2015 Jeep Cherokee causing the massive vibration. This can be a very serious danger. Thinking it was my rv, I spent $1200 to have my rv examined only to find out later that it was my 2015 Jeep Cherokee causing the severe vibration. Do I have any recourse" what has been done to require Jeep to mitigate this known problem? what kind of requirement did Jeep have to notify me of this issue? my second problem as to do with the transmission. Again, this problem affects all Jeep Cherokee with the 9-speed transmission and is known to Jeep but they have failed to do anything about it. I have taken my vehicle in three different occasions and each time they have claimed it required a computer update. These updates never clear the problem. When slowing down to almost a stop, and pressing the accelerator, the vehicle has difficulty finding a gear then lurches forward. As you could imagine, this can lead to fatal accidents. What recourse do I have against Jeep"

- Reno, NV, USA

Service brake system keeps coming on after multiple times taking it to the dealer and then fixing it. It won't let me drive the vehicle and has slammed the brakes on me while the car was moving. I've looked up and I am not the only one have this problem with the Jeep.

- Tampa, FL, USA

Vehicle was not shifting correctly from 1st to 2nd gear... there was a loud thud when putting vehicle in reverse....dealer is replacing the transmission. Vehicle has been down 3 weeks, no information. The passenger door lock button doesn't work. Center console is loose. The sunroof shade is wrinkling when it goes back, the sunroof makes a popping noise occasionally when it's opened. The ac stopped working all together, or will trickle out. The tires are very wobbly and noisy.

- Tucson, AZ, USA

The vehicle has repeatedly come up with a "service shifter" message since I purchased it in Dec of 2015 new. The dealership replaced the shifter assembly, but the problem kept happening. They kept flashing the software and telling me it was fine. At the end of July 2018, I took my vehicle in for an oil change and to have the headlight researched because it had begun to flicker along with one of the two license plate lights. The dealership told me that the headlight and the lisence plate lights went out at the same time by coincidence. I tried to contact Jeep/Chrysler directly and explain there was a bigger problem but they wouldnt listen. Days later, I stopped for gas, shut off the car and filled the tank. When I got back in the car wouldnt start. I kept trying to turn it on but it wouldnt make a sound. Finally, after about 25 minutes the car turned on. Once on, error messages light up my dash: Service shifter, service parking break, service engine, service transmission, and others. I tried to shift into gear but it shifted hard and sounded like the transmission was going to drop. The car wouldnt move. Towed the car to dewey Dodge. They flashed it, told me it was fine, and made me come get it and wouldnt look further. 24 hours later, I was stranded again, car wouldnt start. Towed it again. They told me it was the battery, even though they had previously told me they did a 27pt inspection and it was fine a day prior... they had my car for 2 months. Once I got it back, I had it for only a few days and I was stuck again. After about 30 minutes the car turned on, and I was able to try to drive home. While on highway, service shifter appeared again. Dewey replaces the wiring harness and the shifter again. Chrysler refuses to acknowledge a widespread issue even though multiple online forums have a collection of people detailing the same problems!

- Des Moines, IA, USA

The vehicle powertrain / 9 speed transmission shifts very aggressively and unexpectedly accelerates going forward. This results in a "peel out" and is very unsafe. When pulling out of intersection the vehicle does not want to go forward, almost as though it's in neutral, then shifts aggressive and lurches forward. This has happened multiple time! merging on to highways, turning on to busy roads, or simply pulling out from an intersection into traffic does not have proper response (or none at all) in acceleration. This could result in a deadly collision. As much as I love the vehicle, I do not feel safe driving this vehicle. This also happens when accelerating to pass. This has happened multiple times while driving. There are many complaints on this transmission being unsafe. When I took the newly purchased vehicle to the dealership for check up and oil change, I mentioned it to them but there was no fix. Something needs to be done to fix issue. Please tell me this serious problem with this year/make/model is being addressed! thank you in advance for your response and action.

- Saint Charles, MO, USA

The car lurches forward when stopped and has started the car has physically started jumping forward while and seem to have a lot of trouble changing from one gear to the next. I had the car in when I first purchased it and they could find nothing wrong. It has done this off and on since I have owned the car.

- Simpsonville, SC, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that the vehicle failed to change gears properly. An independent mechanic inspected the vehicle and stated that there was a delay with the gears properly changing over. The VIN was not included in NHTSA campaign number: 16V529000 (power train). The vehicle was not repaired. The dealer was not notified. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 50,000.

- Somerset, NJ, USA

When the oil is low, and you are on a slight incline or hill the vehicle will simply shut off while driving with absolutely no warning. No warning light, no warning message. Once the vehicle shuts off it doesn't restart, until its on a flat area. This has happened several times, the last time I was stopped on a hill waiting to make a left turn when I started to go the vehicle just shut off and I was stuck in the middle of the road across two lanes of traffic. This is very dangerous and could easily get people killed. The 3yr old engine is apparently burning oil, since there is no leak and regular oil changes are done.

- West Brookfield, MA, USA

Car lundges while going in reverse or forward at lower speeds (ie. Backing up or stuck in traffic). The acceleration from stop can be very very delayed so you never want to pull out into traffic without a very large opening or you are likely to get into an accident. It also can shift inappropriately at higher speeds and cause the car to lundge. It's also lundged pretty drastically at start up while in park.

- Phoenixville, PA, USA

Transmission jerks and hesitates also popping sound when putting into gear and shifts very hard.

- Jamestown, NY, USA

When accelerating, transmission jerks, pulls, hesitates, sometimes doesn't know what gear it's supposed to be in. Does not do this while manually doing it, but would rather drive in automatic so that I do not have to manually do it. Sometimes feels like I'm being rear ended.

- Arlington, VA, USA

Transmission shifts hard and in all the wrong places. Accelerating from scratch, the trans will not always grab and accelerate. I've had 3 software updates applied, and in the last two weeks I've received I've had two incidents where I received the "service transmission", "service parking brake", and "4WD drive system unavailable" errors... once after coming to a stop and putting the car in park, and the second time while I was starting the car. The check engine light remained on overnight the first time before disappearing and is currently being displayed after the most recent incident. The car only has 44K miles on it. So very disappointing.

- Cedar Knolls, Nj, NJ, USA

When I go to accelerate from a stopped position the vehicle hesitates and does not shift gears. It has made me not be able to pull out into ongoing traffic safely. While the vehicle is in motion it will shift gears at the wrong times and not when I need it too. It will sometimes cause me to slow down or speed up unexpectedly. I have almost gotten in several accidents because of this.

- West Jordan, UT, USA

Transmission lags upon acceleration, hesitating for up to several seconds and then lurching forward as it engages into gear. This occurs most times and when moving ahead after a brief stop at a stop sign or light.

- Forest Falls, CA, USA

Constant transmission issues that apparently are a known problem. Car will not accelerate for several seconds. This has even happened in the middle of intersections.it has happened when the car is stopped entirely and when the car is at a low speed.

- Huntingtown, MD, USA

When in motion and slowing to a roll at low speed, transmission remains in higher gear(3) and doesn't shift down when throttle is re-applied. Is repeatable. Is extremely dangerous when rolling to a near stop on an incline because when you try to accelerate, it happens extremely slow because the vehicle is in to high of a gear. Car has to come to a complete stop to shift down from 3rd gear in these situations. Transmission is also very slow to shift in many scenarios, which could become dangerous if driver needs to accelerate to avoid a crash. Fca has come out with many transmission ECU updates and is aware of many complaints with this transmission, but has failed to resolve the problem with them. Purchased new and has been happening since around 2K miles, at least around the time I recognized it.

- Knoxville, TN, USA