The contact owns a 2015 Jeep Cherokee. While driving approximately 35 mph, the engine shut off and all the warning lights illuminated. The vehicle was towed to a dealer where it was diagnosed that the power train module needed to be replaced. The manufacturer was notified of the failure, but did not offer any further explanation. The vehicle was not repaired. The failure mileage was 5,300.

- Farmingville, NY, USA

My husband and I bought a brand new 2015 Jeep Cherokee trailhawk. 2 weeks after owning our brand new car that we purchased because we were expecting a baby and wanted to have a safe reliable vehicle we started having shifting problems and electrical issues. We brought in the vehicle multiple times (4 times) and although we were told that it might be transmission related issues but then as soon as Chrysler got involved we were told our vehicle is perfectly fine. Nothing was ever fixed until my husband and I went to a different dealership. The new dealership fixed the electrical problems but said everything with the transmission is normal. The car makes shudder motions, sometimes it does not accelerate as I'm trying to get onto the freeway and it shifts very jerky. We have owned a Jeep before which did not do that. We are so disappointment how Chrysler is responding to known transmission problems and not doing any recalls on transmission related issues. We bought this vehicle because we wanted a safe vehicle for the family. However, after the latest tcm update the shifting has gotten worse and it doesn't feel safe to drive the vehicle yet Chrysler won't do anything as we are being told this is normal.

- Buckeye, AZ, USA

Mine is 2015 new Jeep Cherokee V6 limited model. The problems mainly lie in the zf 9 speed transmission. 1) experienced front end wobbling when shifting from 2nd gear to 3rd gear accelerating at 1750 RPM to 2000. The vibration happens most frequent when starting from uphill. 2) the vehicle will accelerate on its own even without gas pedal engaged when down shifting from 4th to 3rd or lower gear, causing significant safety issues.

- Mapleshade, NJ, USA

The contact owns a 2015 Jeep Cherokee. While driving at 40 mph, the contact depressed the accelerator pedal and the vehicle would not shift properly to speed. The failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred after 2,000 miles. The manufacturer was made aware of the failure. The failure mileage was 2,000.

- Yukon, OK, USA

The contact owns a 2015 Jeep Cherokee. When the ignition was turned to the on position, the vehicle would not shift out of park. The contact stated that the brake lights illuminated without the brake pedal being depressed. The failure recurred numerous times. The vehicle was taken to a dealer where the diagnosis was unknown. The vehicle was repaired but the failure recurred. The manufacturer as made aware of the failure. The failure mileage was approximately 2,500.

- Miami, FL, USA

Purchased 2015 Cherokee in January, 2015. First recall in Feb 2015. Software update for transmission and rapid response transmittal. Shifting problems started shortly after update. Hesitation from a stop; delayed start and then "takes off"; surging forward without foot on gas; shifts up when coming to a stop with foot on brake; clunking noise started at 7000 miles. Took it in for recalls on airbag and radio security and told dealer about transmission issues. Was originally told they would have Jeep for 2 hours. 7 hours later they called to tell me they did several software updates (ptu, rdm, dtcm, PCM, BCM); when I went to pick it up I asked for details on each update. Frustrated when I was told it would "take some time for the car to learn my driving habits." I asked, "what happens when I am teaching my kids how to drive (twins that will be driving in a month)?" the service tech told me that "the transmission would be really confused." I expressed my concern for safety. Told him I never know when it is going to accelerate on its own or hesitate with a 5 second or longer delay. I asked how that could be safe when teaching kids how to drive. He didn't have an answer. Just said, "I understand your concern." I have only driven it about 20 miles since the updates. Now it shifts quickly through the first 3 gears, still hesitates, and rough shifting. Keeping detailed records now. I've had my Jeep for 7 months (7000 miles) with 3 actual recalls, and 6 software updates that weren't recalls, just performed based on my complaints. The issues with this transmission are a safety hazard, especially when sitting at an intersection waiting to make a left hand turn and never knowing how the Jeep will respond...this isn't safe for an experienced driver. How can anyone safely put a new driver into a car that has these types of issues?

- Stow, OH, USA

This problems is intermittent when pulling out into traffic vehicle will move but then has no throttle response leaving you in ath of incoming government traffic good 3 second delay and as you can push accelator down and no response then after a delay RPM shoots way up and be vehicle bolts forward. This has even happen when leaving parking spot the trams mission is not consistent on its shifting. I'm going to take to dealer again but if it doesn't show a code they won't do anything. The vehicle could run and drive good for a month then it will have problem again could happen once or each time you take off then goes away and drives fine again. It is usage with the delay and no throttle response and hardy shifting. Not a good feeling when traffic coming at you and your vehicle won't move and when it does you bolt forward.I have check over the internet and the are tons of complaints with this vehicles transmission and software. Please get this problem fix before someone gets seriously injured or killed.

- Shreveport, LA, USA

I have owned this 2015 Jeep Cherokee since December 2014. The transmission had to be replaced @ 1890 miles, car stopped dead trying to pass a truck on steep grade, overheated transmission. The power brake master booster had to be replaced twice, @ 2490 miles and 4920 miles, no brakes just crash into nearest curb or car, part and system failure. The transmission mounts had to be replaced @ 2560 miles, car howling like a banchee, parts failure. The software had to be changed 3 times, "trying to solve factory problem". warning lights for check engine and battery came on and car shuttered and came to abrupt stop, in the middle of a dangerous curve, with all system shut down completely @ 4970 miles, currently investigating cause. The car has been with the dealer, in total, more than 45 days, currently at dealer again. This car has left me in life threatening situations 4 times. It appears that when any preprogramed limits are reached, all systems shut down, brakes, steering, everything. You are left totally defenseless and not able to control the vehicle. The Jeep has no emergency brake! this is the most unreliable and dangerous vehicle I have ever driven. I have been totally stranded away from home twice, and have yet to recover over $1000 in out of pocket expense, transportation, hotel, food, and cabs. The dealer closed at 2pm on a Saturday, 280 miles from home, said good by and told me to contact Chrysler for assistance, " it wasn't his responsibility". all 2014 and 2015 Jeep Cherokee should be recalled and taken off the road. This poorly conceived and engineered vehicle is dangerous and will kill many people, if it already has not. The Chrysler corporation and its dealers are knowingly selling a faulty and dangerous vehicle to the public.

- Huntington Beach, CA, USA

Vehicle speeds up when brake is applied, downshifting is jerky and uneven. Transmission has been replaced once. Symptoms are the same.

- Naples, NY, USA

I leased the vehicle on 6/17/15. Within a week the service park brake light came on briefly. Dealership said it was a fluke. A few days later. Back sensor beep would not turn off while driving. Dealership said it was a fluke. A day later power lift gate wouldn't work for a day. Dealership said it was a fluke. When I called the dealership the first time they proceeded to tell me car was sold to me with a reprogramming airbag recall so I took in to get fix & have other items looked at. They never looked at other issues. A week later service brake light came back on I took in immediately. After 3 days sitting in the shop they said 25 codes came up & not sure how to fix. After a week of them having the car they said it was fixed. After 10 hrs of having back the transmission light came on. I took back to service & the mgr said car is unsafe and would request a new vehicle for me that would take 6 wks to get. He also told me the dealership they got my vehicle from had issues w/car and never said anything. In the week I haven't had the vehicle I've been given 6 loaner cars. 1 of which broke down with service park brake & transmission lights on and could not shift. I have demanded Chrysler to cancel my lease and return my funds owed...updated 09/22/15 the consumer stated the ncds arbitrator and Chrysler agreed to release the consumer from the lease. The consumer would also be reimbursed. Updated 12/9/2015 updated 12/21/15

- Parma Heights, OH, USA

The contact owns a 2015 Jeep Cherokee. While driving approximately 10 mph, the accelerator pedal was depressed and the vehicle hesitated to accelerate without warning. The vehicle was taken to a dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer several times. The technician stated that the transmission software needed to be updated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,277.

- San Bruno, CA, USA

Needs a new transmission. Has been hesitating when starting out and pulling away when brakes were applied. Service engine light came on to notify us of problem. Dealership advised that it was part of a recall, but we never received notification of this recall.

- Sterling, OH, USA

The Jeep shifts unexpectedly all of the time. When you use the brake going down a hill the transmission shifts and the rpms shoot to 5,000! the transmission shimmies when you are in second gear. I have been back to the dealership several times to have it fixed but they say it needs an update from Jeep for the flash or something with a chip. They can't get it to shift normally.

- Elysburg, PA, USA

The car will accelerate and raise RPM's (sometimes increases speed by 1mph) by itself at 26mph while coasting from 30mph or greater. I'm pretty sure the car is downshifting at this point, but no car I have drove will accelerate while not pressing the gas. When the car is downshifting from any other speed, I can feel the downshift however the car does not accelerate like it does at 26mph. Only at 26mph it accelerates at the down shift. Sometimes the acceleration is greater then other times, but happens 95% of the time. I was told this is a characteristic of the car and it needs to learn how I drive. Which makes no sense because if this is a characteristic of a car, it is a very unsafe one. I feel that this is a safety issue as the car is accelerating on its own while I'm expecting it to de-accelerate. A software update was done on my car, but the issue was not fixed.

- Allen Park, MI, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at 70 mph, the entire instrument panel illuminated. The digital speedometer read 20 mph and the speedometer reading indicated 75 mph when depressing the accelerator pedal however the vehicle hesitated to accelerate. The contact was able to merge over to the exit and could not accelerate over than 10 mph. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired but the remedy failed to repair the vehicle. The contact mentioned that the failure occurred intermittently. The manufacturer was notified of the failure. The failure mileage was 2,000. Updated 11/18/15 updated 12/06/2017

- Santa Ana, CA, USA

Service transmission message. Hard steering. 2000 RPM @ 30 mph repaired with software on 07/18/15 same problem next day car now needs new tranny

- Beacon Falls, CT, USA

As I was driving the car notified me that my 4WD was temporary suspended and after sometime it showed service transmission and the service light came on and my steering was stuck, it was difficult to control the car but I managed to stop the car in a remote place. After I tried to restart the Jeep I could not restart it and there was not cranking noise and I got 3 messages on my dash. "service transmission" "service park brake" and svc 4WD. I have had the Jeep for less than a month. It just had 939 miles on it.

- Lynnwood, WA, USA

6/19/2015: Transmission/electrical issue when attempting to shift the vehicle into reverse it would shift into neutral instead. Had to shift to park and then back to reverse before the vehicle went into gear. This was the fourth occurrence of this issue since purchase date. Airbag warning message and indicator light turned on when shifting from park to reverse and to drive. Electronic stability control indicator came on repeatedly while driving. 6/22/2015: Transmission/electrical issue vehicle would not shift from park to reverse. After several minutes was able to put vehicle into park, and eventually powered vehicle off and on and was then able to shift from park to reverse and then drive. Airbag warning message and indicator light turned on and electronic stability control indicator came on. 6/23/2015: Transmission/electrical failure odometer at 800 miles. While driving, the vehicle suddenly went out of gear. Climbing a parking garage ramp the vehicle stalled, the parking brake turned on, the airbag service message and indicator turned on, the service engine light came on, the windshield wipers came on, the media console and bluetooth connection failed. After several minutes of attempting to shift gears (could not get the vehicle into park, drive, or reverse, and parking brake kept engaging), was finally able to power the vehicle off. Once the vehicle was powered back on, was able to shift to drive, and drove directly to the dealership. Check engine light remained on and electronic stability control indicator came on repeatedly while driving. Delivered vehicle to dealership for inspection and repair, and am awaiting resolution as of 7/20/2015.

- Scottsdale, AZ, USA

I have a 2015 Jeep Cherokee latitude 4X4 V6 just did the recall update with a oil change. I also was almost hit from oncoming traffic. Car wouldnt go as I was trying to make a left thru traffic! I am lucky that the other car didn't hit me it was within inches! it also speeds up as I slow to a stop! the transmission lights and the a! comes on after 4 updates now it shifts bad and has been the the shop for 2 weeks with no idea what they are going to do next! the mechanic at the dick hannah dealership is on vacation now! they said they are waiting on parts they ordered even though he has not took the transmission apart yet! I get 2 different stories from the dealership and Jeep! I think this car will hurt someone if they dont fix this issue! at this point I dont feel safe with my family in this " future accident maker"! I spent well over 35,000 for this car!

- Vancouver , WA, USA

Going down hill, the car accelerated 8 to 12 miles an hour faster than the cruise was set for. Car keeps accelerating until you hit the brake. Does not hold the set cruise speed limit. I brought it to the dealer and after 1 1/2 hours they told me my Cherokee limited was not equipped with an adaptive cruise control with stop and go. I was told by the service writer I just have to hit the brake until the decline is over and then hit resume on the panel. I know this is incorrect so is there a fix for this? we are taking a long drive trip to Pennsylvania and I will need the cruise to enjoy my trip. The consumer stated the issue was the transmission. Updated 10/15/15

- Camdenton, , MO, USA