10.0

really awful
Crashes / Fires:
8 / 12
Injuries / Deaths:
6 / 0
Average Mileage:
28,855 miles

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« Read the previous 20 complaints

problem #226

May 112023

Cherokee

  • 0 miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lititz, PA, USA

problem #225

May 252023

Cherokee

  • miles
Electronic emergency brake locked up while reversing, just went on by itself, unable to move car and i couldn-??t get it off or get in a gear to move the car at all I had myself and my grandbaby in the car at the time Now the odometer is flashing and the -??A-?? button that would shut engine off at a light, but no warning lights before this incident - a message is showing now -??Service emergency brake-?? along with the icons that go with the emergency brake I called Dodge Service center from my car, no help, just suggested it be towed in -they said never heard of it doing that, has to be looked at Been searching this problem seems I-??m not the only one this has happened

- Philadelphia , PA, USA

problem #224

May 122023

Cherokee

  • miles
My alternator went out and was replaced and while in doing they said my gear shifter broke and when they tried to replace it that the new one broke too. My parking brake and check engine light are now on and they are not sure why.

- Adrian, MI, USA

problem #223

Mar 292023

Cherokee

  • miles
2015 Jeep Latitude caught fire in the middle of the night on 03/29/2023 (6 weeks before Jeep's latest recall) with the ignition off, parked in my driveway - no one in it and the ignition had been off for over 3 hours. Fire started under the driver's side tail light INSIDE the framework of the Jeep with the electrical wiring. What is jeep going to do for those of us who have already lost their vehicle because of a Jeep design flaw? (FYI, Stellantis/FCA/Mopar/Jeep are all aware of this situation, and Stellantis reply to me was they would not tell me the cause of why my Jeep caught on fire and offered no solutions to what I was facing - their response to me was barely 3 weeks before they sent out the recall so Stellantis lied from the beginning about the issue and denied all accountability since it happened before they sent the recall even though they had been "investigating" the issue for over a 6 months at least with other Jeeps)

- Louisville, MS, USA

problem #222

Apr 302023

Cherokee

  • miles
The contact's daughter owns a 2015 Jeep Cherokee. The contact stated that while her daughter was attempting to shift gear, the transmission failed to shift in between gear. The parking brake warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that there was water intrusion from the liftgate into the electrical system. The contact related the failure to NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Flint, MI, USA

problem #221

Oct 202021

Cherokee

  • miles
Car will shut down on the free way. Car will go 65 MPH and suddenly give out. The car will be on but the engine will be off. Car will turn off anywhere at any time. I bought a new PCM and issue is still occurring. Car is in great condition but won-??t start properly and feel scared for my life when I have to drive it.

- Santa Barbara, CA, USA

problem #220

Apr 132023

Cherokee

  • miles
Jeep transmission jerks, doesn't shift when its supposed to, and when I give it regular pressure gas, and I drive slow, it will not shift and then suddenly shift causing a jerk. I never can depend on the vehicle and even don't make left hand turns unless there is a traffic light because I'm afraid the Jeep won't pull out in time and I'll get hit by another car.

- Germantown, MD, USA

problem #219

Mar 292023

Cherokee

  • miles
Vehicle was parked at 10pm. Vehicle ignition was off. Vehicle was locked. Nothing left on. No one returned to the car for annything. Approximately 3 and half hours later, electrical fire started inside the drivers side rear quarter panel under the taillight (on the body, not the taillight on the lift gate). By the time the car alarm was heard, the fire was spreading from the panel into the rest rear of the vehicle. Fire department arrived and extinguished the fire.

- Louisville, MS, USA

problem #218

Jan 152023

Cherokee

  • 33,000 miles
The contact owns 2015 Jeep Cherokee. The contact stated that while operating the vehicle the Start/Stop warning light would remain illuminated. Additionally, the horn failed to make an audible sound when engaged. The vehicle was taken to the local dealer, who replaced the horn; however, the failures persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000. The VIN was not available. The contact stated that they have been driving without the horn.

- Queens Village, NY, USA

problem #217

Feb 212023

Cherokee

  • miles
Went for service and they stated my EPB is not engaging properly, they could tell water was in the spare tire well at some point....I bought this car in 2019 & was never told of this possible problem This incident obviously happened before the date of this complaint, but I was not aware until service technician told me on 2/21/2023 "Power going to Park Brake Module---No power out" Thank you for your time

- Scranton , PA, USA

problem #216

Nov 282022

Cherokee

  • miles
Water shields in lift gate failed, allowing water to seep into electrical components of car. All electrical systems failed including parking brake, lights, locks, and ignition.

- Clarksville, TN, USA

problem #215

Jan 182023

Cherokee

  • miles
I was making a left turn onto the southbound roadway which which consists of six Lanes. I was getting up to approximately 35 mph when the parking symbol light came on and the screen was showing service parking brake and service transmission. I was still in Drive when the car started coasting and when I stepped on the gas, all it did was revved. I had to Coast into the left turning lane and came to a stop as I tried to put it in park I could hear a whirring noise coming from under the dash as if the parking break button was pressed. I could not get it out of Drive and I tried putting it in neutral then back to drive then into neutral but could not get the car to move. Finally was able to get it into park and I shut the car off. After about 10 minutes I started the car up and the dash showed nothing I put it into drive and it kicked into gear and as I accelerated it was feeling like I couldn't get out of second. Then the brake light came on the p in a circle with an exclamation mark came on, ABS light came on, skid light came on., check engine light came on, and the screen flashing back and forth between service parking brake and service transmission. I was able to make it 2 miles to work at very slow speed and put it in park and turned it off. There was more rollback than normal when put in park so I put a chuck under the wheel so it wouldn't roll. Approximately an hour later I took it up to Tire Plus to see what was wrong. Upon picking it up they told me that I had to take to a dealer. The following codes are; u0418, u04828, u1412, p1720, u0420, uc003, u0415. When I went to pick the car up some hours later it started right up like normal and halfway home which is approximately 3miles, everything lit up again this time the engine sounded rough and again I had to Coast to the right side of the road shut it off wait 10 minutes, start it up and I was able to get it home, where it's been since. I'm very concerned for my safety. From Reading, alot of others are as well.

- Port St Lucie, FL, USA

problem #214

Jan 112023

Cherokee

  • miles
After a Jeep Dealership performed a recall, the Service Shifter indicator came on. The indicator blocks important information on the dash screen such as speed and other vehicle info. There was no issue or light that appeared prior to the dealer getting their hands on to the car.

- Minot, ME, USA

problem #213

Oct 132022

Cherokee

  • miles
UNKNOWN I had to jump my vehicle due to battery dying out. Once jumped, I received a warning that my electrical emergency park brake malfunctioned. I had trouble shifting gears if I could get them to shift at all. I could hear and feel grinding beneath the jeep. Looking deeper into this it was discovered that there is a vehicle investigation (pending potential recall) on water leaking inside the vehicle to be causing corrosion leading to the E Break module to fail in my specific model. I eventually got the vehicle towed to the dealership. Their service department claimed I may have spilled drinks into my module. I do not buy drinks or carry any in my vehicle cupholders (which are placed by design right behind the gear shift module). Nothing was spilled, the damage is consistent with the common issue pending investigation #PE22009. I am currently awaiting a complete transmission replacement due to the defect.

- Chicago, IL, USA

problem #212

Oct 142022

Cherokee

  • miles
Upon placing vehicle into park, the parking brake independently engaged and would not release. Car was not able to move. Brake calipers were locked into position. Manufacturer TSB: 08-060-16 Based on repair invoices, it appears the electronic parking brake module is damaged by water leaking into the compartment. In case of inadvertent activation, the EPB causes a stalling condition, bringing the subject vehicles to a stop. TSB 10191415 followed in May 2016, instructing dealers on replacing the subject module and inspecting the electrical connector for corrosion. The technical service bulletin states -??the electronic parking brake module is located in the back left side of the cargo area interior, near the spare tire.-?? The first model year of the KL-generation Cherokee has accumulated 2,187 complaints on the National Highway Traffic Safety Administration-??s website. 11 of those complaints are filed under parking brake issues

- Exeter, NH, USA

problem #211

Nov 052021

Cherokee

  • miles
I am not completely certain which of the above selected items is the cause of my vehicle malady, though I have been instructed by a mechanic that it could be the drive train maybe (I could be misremembering). At any rate, the vehicle stalls at random intervals, without advance notification of a problem. No warning light or sound is produced until the moment it stalls at which time a warning sound without accompanying light is produced. The vehicle will stall regardless of whether or not it has been pre-heated, despite the season/weather, and has stalled while I was in the midst of turning left against oncoming traffic with my SON in the car! The vehicle replicated this behavior during a mechanic-??s test drive following a break line repair. He indicated it may be the above mentioned issue. All information can be provided upon request. I have researched this issue and have found it to be fairly prevalent among owners of this specific vehicle. If stalling while making a left turn against oncoming traffic (when an opportunity presents itself) does not present a significant safety hazard and/or concern then perhaps I-??m more confused than I had previously thought. What happens when someone stalls on a train track or on the interstate? In addition to the afore mentioned concerns, something with electrical component is defective. It wasn-??t long after the earlier mentioned complications began that my interior lights began dimming and brightening independently and my redio screen stopped listing song, program, podcast, radio station, information etc. Thank you for your consideration.

- Greenbrier , TN, USA

problem #210

Sep 182022

Cherokee

  • miles
wheels locked up, unable to stop car. wheels were not turning during accelerator and car would not come to a stop when braking as tires were just sliding and skidding on road. could not change gears

- Parkersburg , WV, USA

problem #209

Dec 152021

Cherokee

  • miles
My trunk flooded with water, resulting in the failure of the parking brake permanently in an engaged position. This happened fortunately after my car was parked, but could have happened while I was driving.

- Arlington, VA, USA

problem #208

Jul 122022

Cherokee

  • miles
The parking brake module failed. It caused the vehicle to violently be slammed into a stop by the electronic parking brakes engaging on their own. This primarily happened anytime the vehicle was put into park, or came to a complete stop. The parking brake is then unable to be released. When revving the engine in drive or reverse the parking brake stays engaged. Randomly did it only work properly and disengage, leading to the car being inoperable due to the possibility of being stuck in traffic or on a major roadway should the car get stuck with the parking brake engaged. This could also lead to a stall of the engine as well as that dangerous situation. The safety of myself and others are at risk with this issue. The problem has been confirmed by the dealer to be a failure to the parking brake module. The part is on backorder with a lead time or several weeks, and over 150 plus parts on backorder when I attempted to find and order this part. This is a common issue for the Jeep Cherokee. There were no warning lights prior to the failure, only a message for "parking brake service" with warning lights after the parking brake was unable to be disengaged.

- Seattle, WA, USA

problem #207

Jul 032022

Cherokee

  • miles
I open the car with key fob and vehicle dash lights up when I go to start vehicle everything goes black and vehicle will not start. The battery in vehicle has been checked and in good condition I replaced key fob battery still does not work. This has happened a couple times and then vehicle will magically start. I am generally stuck for a while before we can get it going. I have tried putting fob against starter button to start doesn-??t work, I have pressed brake hard, still noting leaving me stranded at night

- Riverside, CA, USA

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