Car is burning oil and shutting off on the road, which I or my children, can easily get hurt or killed. Have tried to have resolved numerous times with unsatisfactory results from the car lot. As advised from the service manager this is normal under Chrysler standards.

- London, KY, USA

Brake pedal that slings forward after releasing and making a slamming noise, plastic parts just falling off inside from under the dash, the trim falling off on the outside, the obvious transmission, the power liftgate releasing and refusing to close on its own, the display screen blinking and occasionally refusing to respond, the tire pressure gage indicating a warning of pressure to 51psi then seconds later changing to 31psi (this one occured after the latest software update), gps is unbelievably unreliable, uconnect takes control when not given permission, start/stop button does not work everytime. Shutting the vehicle off has been difficult. Alt feature does not work about half the time, battery has had to be replaced two times. The inside liner around the roof not attached, the left back wheel the trim is popped off. The vehicle refused to go when at a busy intersection 4 days ago and almost caused a collision. Gas pedal was pushed down for 5 seconds before it started to move.

- Pekin, IN, USA

Transmission slamming hard in RD3 and 4th gear in motion, engine stalling at stop, refusing to start. All trim falling off inside and out. Took to dealer they said nothing wrong. Took back again 2 months later they said software update would fix it. Fixed for about a week then all started again. They didn't even address the trim and liner issue. Gps also completely off and it wont update either. I purchased this in 2016 Dec. The entire thing is just falling apart plastic pieces are falling out from under the dash! cant get help and paid 2500 extra for warranty they wont fix a non fixable issue.

- Pekin, IN, USA

2015 Jeep Cherokee. Consumer writes in regards to vehicle excessive oil consumption issues. The consumer stated the vehicle had it's first oil change in January of 2015. After 146 miles, the oil was one quart low. The consumer adds 1-2 quarts between regular oil changes. The consumer requested to have to vehicle exchanged for V-6.

- Johnstown, NY, USA

The contact owns a 2015 Jeep Cherokee. When the brake pedal was depressed, the vehicle inadvertently stalled and lost power. While attempting to restart the vehicle, it failed to crank for one minute. The contact stated that a "please switch to P then desired gear" indicator illuminated. The vehicle was taken to nashville Chrysler Dodge Jeep Ram (new owners freeland Jeep) (5800 crossings blvd, antioch, tn 37013, (615) 866-6060), but the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and stated that there were no recalls associated with the VIN. The approximate failure mileage was 33,000.

- Nashville, TN, USA

While driving in a 50 mph zone on a major roadway in the town I reside in my vehicle decided it no longer want to go. Even with my foot on the gas pedal I could see the needle for revs moving when I pushed the pedal, but the car wouldn't move. I took my foot off the gas and tried the pedal again. Same result the car would rev but not go aside from a stuttering /light jerking, almost as if it didn't want to change gears. I have had rough shifts from the day we drove this off the lot. I was told time and time again that it was part of the break in period and there were no codes spitting out until this past summer where I got the service shifter problem a second time that was accompanied with service 4 wheel drive. I never have used this vehicle off road and maybe twice for Virginia snow. I took it to the dealership and there was a recall, which they have fixed. But now we are back to the same symptoms only now the vehicle wants to stop forward motion while driving. It is at the dealership and they are saying it was a wiring issue. This vehicle is not safe. How many people need to be in this vehicle before an accident happens. Luckily for me I was the only car on that section of the road but if I wasn't I would have been rear ended especially during rush hour.

- New Bern, NC, USA

While driving on Sunday my Jeep suddenly without notice or warning shut off and would not restart, I was stranded in middle of the road since there was no warning I had no time to pull to side. Aaa towed to clark Chrysler/Jeep where it was bought and under extended warranty. All pm's have been done there and done timely. What they found was Jeep was down 3 qts of oil, I asked how that could be and why would engine shut off so abruptly they claim the 2.4 engines use 1qt per 1,000 miles, that no indicator or warning comes on and engine will shut off to protect it. No where is it listed in owners manual, I have been in automotive for over 30 years and if an engine burns a qt per 1,000 you rebuild or buy a new engine, I am now told I must check and add oil every 1,000 miles on a 2015 with only 42,000 miles! safety concern is if anyone is on highway it could cause death with a sudden stoppage of vehicle, I was left in the middle of of a country road and aaa had police come to help block me from traffic passing around me, I never heard of anything like this so I called Jeep and melisa on their consumer line confirmed with service tech ian hogan and told me that she is told it happens and there is no warning, how can Jeep think this is safe without at least notifying owners to be aware?

- Haverhill, MA, USA

Takata recall. Car stalls losing all power while driving when oil change is needed. Oil change light came on recently. Car has been stalling in the middle of driving on the road. Also happened last time oil change light came on. Was told by Jeep dealer that it is common. Very dangerous.

- Fresno, CA, USA

Vehicle rpms rev up to 4000-5000 when going down hills on city streets going 15-20mph. Vehicle randomly accelerates when not hitting gas and vehicle not on cruise control. Vehicle jerks when changing gears. Vehicle also studders when pulling out on city streets. Purchased the vehicle on October 21, 2017 with 34,000 miles. Took vehicle to certified Jeep mechanic on November 6, 2017 with my complaint. They stated the transmission needed to be 'flashed'. I picked the vehicle back up at 4:30pm. After leaving it immediately started doing the same thing. When approaching a stop light on a city street as I began to slow down the vehicle shut completely off in the middle of the road. I took the vehicle straight back to the mechanic and told them what happened. They gave me a rental vehicle as they were closing and didn't have time to investigate the problem. I picked the vehicle back up on November 7, 2017. They stated there was nothing wrong with the vehicle. This vehicle is very unsafe as it randomly accelerates and cuts off randomly while driving. Jeep needs to recall this model before someone gets killed. Every time I drive this vehicle I am worried it's going to cause an accident. I've owned the vehicle for only three short weeks and I've already had it in the shop twice. I haven't even made my first payment.

- Princeton, WV, USA

The vehicle accelerates when I am trying to slow down. This happened top me while driving in my neighborhood and happened to me while driving down the highway. Almost caused me to hit another vehicle. Had this issue before when car was almost brand new, took it to the dealership and they flashed the system. Said it was a recall. Car drove fine for a while but now I am having the same issue again.

- New Caney, TX, USA

Driving down the freeway and I suddenly have no power. I could push the throttle pedal to the floor with no response. I had to make it across multiple lanes of traffic going 75mph and pull to the shoulder. I tried restarting and it shuttered and died, twice. Let it sit for a min and then it restarted. It happened 2 days later. This time I was pulling away from a stop sign and I had no throttle response. I slammed the gas pedal to the floor and it shuttered and got power again.

- Elizabeth, CO, USA

My car has been stalling on the first drive of the morning for 4 days. Starts up and it's fine after that. Yesterday while videoing it to show a dealer, I heard a ding. Saw nothing on the panel. Reviewed the video, and I can only speculate it said oil pressure low. It lasted less than half a second and disappeared. I checked my oil and found it to be barely registering on the stick. It took 2 1/2 quarts to fill it. My oil change sticker states I'm 1200 miles away from the 4000 mark the dealer puts on it. I was told today by a Jeep dealer, that the 2.4 engine in the Cherokee will use a quart of oil every 750-1000 miles if over 50,000 miles. I have 56,580 miles. The problem is when oil is low, the car will stall to prevent damage as a safety feature. Unfortunately this has caused me to have to coast across a busy two lane road while making a turn, so I could have been hit. It then takes 2-3 time to crank it over to restart it. This was not disclosed to me when I purchased the car with 40,009 miles on it. The dealers say this is perfectly normal for this engine to burn oil. I don't believe any manuracturer should sell vehicles that "burn" oil at a quart per 1000 miles. I bought a newer car for less maintenance. Now I have to add oil once a month to my car. Not to mention that if a dummy light or message comes on regarding something substantial to shut your car off, why does the message only flash so you can't even read it? I had to watch the video to see possibly what it said. I am unable to send the video from my phone because it is too large. I'm trying to get it to sync so I can send it. This is the flash of the warning message, not an actual stall.

- Mchenry, IL, USA

For the last two weeks, my 2015 Jeep Cherokee has been at an auto body shop to repair damage made from a break in. I have not driven my car since September 22nd. This morning, after finalizing the paperwork with the repair facility and paying a deductible, I was able to finally drive my Jeep again. Pulled out of the body shop's parking lot, onto a city street, drove not even a quarter of a mile and maybe a minute or so into the drive and the dashboard icon of the battery illuminated, the notification sound played, and the car slowed to a stop again. Also, the notification center displayed "shift to park". luckily this time I stopped at a red light. I shifted into park, placed my hazard lights on, and waved the cars that were behind me to drive around. Made the attempt to restart twice with no such luck. The third attempt saw the car turn back on successfully. The repair facility that I left is thankfully a few miles away from the dealership in which I lease the Cherokee. I drove immediately to the dealer, placed the car in front of the service department, and walked in to discuss the problem with the service department. After talking with one member of the service department, he stated that he would try to squeeze the Cherokee in for some testing but couldn't guarantee it because there were many cars scheduled for service and only one person available to possibly look at my car. Finally, after a few hours in the customer waiting area, I was told that the Jeep was low on oil. And that the Cherokee along with the Chrysler 200, and another car that I cannot remember at the moment are designed to stall when the amount of oil becomes low. The service department employee said that this was a "european design safety feature" for the car. I kept the Cherokee at the dealership for them to continue to investigate this problem on this upcoming Monday the 10th of October.

- Cleveland, OH, USA

At 47,351 miles the cylinder head on cylinder # 4 failed causing the engine to stall and run rough. Jeep dealer is replacing it under a factory warranty

- Wheat Ridge, CO, USA

The contact owns a 2015 Jeep Cherokee. On several occasions, while driving, the vehicle stalled without warning. The vehicle was towed to an independent mechanic, but the vehicle was not diagnosed. The vehicle was then towed to cortland Chrysler Dodge Jeep (3878 West rd, cortland, NY 13045 (877) 279-3113), but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 36,500.

- Moravia, NY, USA

I parked the Jeep and turned it off and when inside for 10 minutes and started the car to leave and a bunch of lights came on like service engine and drive train. I put it in reverse and a huge clunk from the transmission happened I backed up and put it in forward and a huge clunk happened again. It shocked the whole car. I went forward and it barley would go. It took along time to get up to speed. It kind of shook and was really scarey. I brought it to the Jeep dealer and barely made it. The guy said the techs where all gone for the day. I couldn't leave it there so I started it back up and it worked fine. The check engine light was still on though. The next day I started it up and the light was off. It worked fine for 3 days until it all happened again the same stuff. So I turned it off and started it 10 minutes later and it was fine. It is a leased Jeep and I am going to bring it in this Friday. I want this fixed. I have read lots of the same problems with 100S of other people and it sounds like they are just giving people the run around. This is very unsafe and I want a new Jeep or a new transmission. I do not have any time to be going back to the dealership all the time or do I want to die in a car accident. The next thing that happens a that people are saying is that it will shift out of gear on the freeway and lots of people have almost crashed because of this. Thank you please let me know what you will do about this.

- Scottsdale, AZ, USA

While driving on the freeway at 65mph, the car gave me a "transmission service" alarm and then the car lost power and eventually stopped. No response to acceleration and eventually to steering control. I turned off the engine and waited approximately 3 minutes, turned the key and then the car started and was able to drive it with no issues. It was a dangerous situation that could have ended with catastrophic consequences. The car was bought from overseas military sales in sicily, italy and the incident occurred in sicily.

- Midwestcity, OK, USA

My 2015 Jeep Cherokee trailhawk has been back and forth to the dealer for problems I've had with acceleration and braking. I've been trying to get on the highway and step on the gas with no acceleration. There are times I'm trying to stop and it bucks almost like it doesn't want to stop. It's been back and forth with computer updates, electrical components being updated etc. This issue is still occurring. This issue happens when going up hills, down hills, on straight aways etc. It can happen when starting from a complete stop or just when accelerating while the vehicle is already in motion. I do have receipts as to what they have replaced if needed. This issue is still occurring.

- Moscow, PA, USA

When I was looking at vehicles, the primary items I wanted in the new vehicle was a six cylinder engine so that we would have the pick-up needed for extensive highway driving. The issues existed since it was new but I have actually become concerned for my safety in this vehicle; we only drive it when we absolutely have to (ie. Both of us in the household have to go to work). The engine is the 6 cylinder with the 9 speed transmission. This engine has intermittent issues where the vehicle hesitates, lurches, and jumps. Sometimes when accelerating from a full stop, it hesitates several seconds, and then when it does respond the tires squeal and the vehicle lurches forward from the transmission not engaging as it should. Sometimes it is a milder response where it is just a hesitation due to delayed shifting. More recently, now the engine is not downshifting and the engine revs and doesn't want to downshift. I no longer feel safe driving this because it is so erratic and I constantly wonder what it is going to do next. Every time we take it to the Jeep dealer, they update the computer and send us on our way. The software updates do not help. We have asked them to drive it and they have told me they don't experience anything wrong. It wasn't until we went to write this letter that we realized that the service orders don't record the fact that we have asked the Jeep dealer to look at this issue every time it has been in the shop with them. Which indicates to us that Jeep is trying to hide from this issue. The amazing thing is that if you go online and start researching issues with the Jeep engine that has the 9 speed transmission, thousands of people are having the same problems as we are having. The sad thing is Jeep continues to make the engine with the 9 speed transmission and the issues don't seem to be fixed. To me that is blatant disregard for the consumer.

- Rochester, NY, USA

The contact owns a 2015 Jeep Cherokee. While driving 65 mph, the check transmission and service engine warning indicators illuminated and the vehicle decelerated to 45 mph. The vehicle was taken to a local dealer (metro Jeep located at 650C memorial dr chicopee, MA 01020 877-220-8331) where it was diagnosed that an update was needed. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure and opened case number: 32118538. No further assistance was provided. The failure mileage was 25,240.

- Westfield, MA, USA