10.0

really awful
Crashes / Fires:
8 / 15
Injuries / Deaths:
2 / 0
Average Mileage:
29,134 miles

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« Read the previous 20 complaints

problem #107

Nov 162015

Cherokee

  • miles
Takata recall. The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V041000 (air bags) and 15V676000 (engine and engine cooling). The dealer was contacted several times for months, but would not return the calls. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- Davie, FL, USA

problem #106

Nov 112016

Cherokee

  • 22,000 miles
Takata recall the vehicle is experiencing issues while shifting in lower gears 1-3. the car will rev high and give a jerk before shifting. This happens when at a stop and you begin to accelerate. This also occurs in slow moving traffic. Also, it experiences issues when merging into a highway or lane traveling at speeds of 35ish. When making a turn at a stop sign the car will also hesitate and give a little jerk. I have also noticed that when traveling at 30-35 the car is in 5th gear which in return when you need to accelerate it has to down shift to take off which there is a delay before acceleration occurs. This has been on going for about 2 months.

- Parsippany, NJ, USA

problem #105

Sep 012016

Cherokee

  • 6,000 miles
Lost of power we have been lucky we where not on a major hyway when this happens want to know if this vehicle can or been hacked. There are a lot of Jeep Cherokee on the road a lot of owners are complaining about this problem this is a very serious problem seems like nothing being done about this

- Poland, OH, USA

problem #104

Oct 102016

Cherokee 4WD 4-cyl

  • 25,000 miles
Transmission problems and electrical problems had the car at dealership at least 3 to 4 time for over a week at the time called Jeep headquarters at least 20 times and they are very bad with costumer service. I am worried about the safety for my family driving the car, since transmission issues should not be handled like that. No support from Jeep capital.

- Calabasas, CA, USA

problem #103

Oct 112016

Cherokee

  • 39,300 miles
Engine service light came on. While driving on the highway to our home. Took the vehicle to the seller for a diagnosis. Was told I need oil pressure switch replaced for $215. This is on a car that we have only owned for 5 months & with 39,000 miles. So we are out of warranty & according to the dealer this is a known problem but is not covered by any extended warranty. Since this is known by crysler & an ongoing problem. Why is there no permanent fix?

- Cedarville, IL, USA

problem #102

Oct 102016

Cherokee

  • 23,938 miles
Dealer diagnosed an oil leak from the vehicle oil filter housing, which is located on top of the engine, during a routine oil change. The oil appears to be leaking from a gasket at the base of the housing or the housing is cracked. Oil pools in a valley, on top of the hot engine, while running, presenting a fire hazard. Dealer was unable to repair for a week. Awaiting repair under warranty.

- Summerset, SD, USA

problem #101

Oct 102016

Cherokee

  • 10,700 miles
Vehicle has had ongoing issues with engine stop start system. When lifting foot off of brake pedal from a stop, vehicle sometimes stalls and displays a "service engine stop start system" message and malfunction indicator. Problem is ongoing even after multiple repair attempts.

- Houston, TX, USA

problem #100

Sep 142016

Cherokee

  • 13,000 miles
Delayed shifting during acceleration it has shifted roughly. When accelerating the car feels like it goes into neutral and then quickly changes into 2nd gear, causing an aggressive jerking that feels like you are getting rear ended.

- Chicago, IL, USA

problem #99

Sep 142016

Cherokee

  • 13,000 miles
Transmission was jerking and locked up when I got in my car in the morning the vehicle would not get out of the parking break. I would get tons of error messages in my instrument cluster..."service park break" "4X4 unavailable" "transmission light on". I called roadside assistance to tow my car and the tow truck driver when he turned off and on the vehicle, it was ok to drive. I drove to the dealership that day and they performed tons of software updates. My Jeep was returned back to me the same day. 6 days later, it happened again. I remembered restarting the car helped, which it did, so I started driving it back to the dealership. I got about 1/4 mile down the road and the steering wheel locked up and started to shut down, while I was driving! I pulled over, restarted the car and continued to drive. This time I was in the middle of an intersection making a left turn when it happened again, and almost got rear ended by a school bus!! this was a very scary moment and decided I was no longer going to drive this car. I pulled into a parking lot and called roadside assistance. The dealership had the vehicle for a week and told me it was fixed. I received a recall in the mail, "S55 - transmission may shift unexpectedly to neutral". I called Chrysler and told them I refuse to drive my call until this recall is fixed. The part is not available so I've been driving a rental for the past 3 weeks. I'm terrified to drive this car again. I drive on the expressway everyday for work and can not imagine what would happen to me if the car shuts down again unexpectedly

- Chicago, IL, USA

problem #98

Aug 222016

Cherokee

  • 11,000 miles
While driving, engine stops, lost power all power. Driving on road in traffic. This occured 3 different times.

- Toughkenamon, PA, USA

problem #97

Sep 162016

Cherokee

  • 20,000 miles
Transmission problems for almost a year now, truck violently jerks forward on acceleration mostly from a dead stop but sometimes in motion and on deceleration has almost caused many front and rear accidents. Recently on my way home from New Jersey the check engine light came on indicating service transmission the vehicle lost power while I was on the parkway almost caused an accident. I pulled over and turned off the vehicle then restarted the check engine light was still on, but I regained power to drive. That lasted a minute or two then the same thing happened. Truck lost power was in a fail safe mode barely drove above 30 or 40mph. What a long, unsafe trip home to say the least. I've had nothing but problems with this truck and have numerous complaints and repairs at the dealership. Now it's apart of this recall and no parts are available. The dealership says this problem is the recall, but they can't fix it yet. I've been without my truck for almost 2 weeks this is awful and I'm frustrated and fed-up with this vehicle. I want out of this lease asap. And ps they put me in a Dodge dart loaner care are you kidding me I drive a truck for a reason!

- Bay Shore, NY, USA

problem #96

Aug 102016

Cherokee

  • 22,600 miles
My Jeep Cherokee latitude 2015 accelerate it self. It's under warranty and the dealer can't solve the problem. When the RPM come back to 1000 you can feel how the trans jump and the car accelerate it self.

- Hialeah, FL, USA

problem #95

Sep 022016

Cherokee

  • 11,772 miles
The contact owns a 2015 Jeep Cherokee. While driving at an unknown speed, the transmission failed and the vehicle would not accelerate. The check engine and ABS indicators illuminated. The vehicle was taken to a dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 11,772.

- Woodside, NY, USA

problem #94

Aug 242016

Cherokee

  • 22,000 miles
I have had all kinds of electrical issues with my 2015 Cherokee trailhawk 4X4 and this all happened after they did 4 upgrades on my computer at dealership, when picked up SUV the check engine was on, took back to dealer and they said they flashed it what ever that means. The check engine disappeared afterwards, I have had issues with it lunging when letting foot off brake due to the auto on & off feature and just recently was driving and the air bad light, traction light, 4 wheel drive and check engine light came on I pulled over due to this and when putting in park felt like someone rear ended me in which they didnt, the 4 wheel drive light comes on with message that four wheel drive has been disabled contact dealer, that started it all that morning. Then all the other lights illuminated and beeping, I took to dealer in richmond ky and they brought out the scanner and scanned it and printed off several things that was coming up then advised me they couldn't do anything to check vehicle for 2 weeks I then called lexington dealer and they said bring it in, I had it towed to lexington dealer, now they say they cant get it to duplicate anything. Well now this is the issue I have intermittent electrical issues that deems this vehicle unsafe to drive because it is can shut down as others has said or catch fire or accelerate on its own etc. There is definitely issues with this vehicle that no one can explain. I have ask dealership to contact Jeep mfg/Chrysler to see about what they say its very scary having a vehicle that you cant trust to be safe in. Its already had me rear end a car by the lunging after you let off brake now this... I just feel unsafe in my new vehicle.... I purchased this vehicle to to be a safe one. And its definitely not safe due to being intermittent electrical issues. Dealers doesn't have a clue about the electrical malfunctions of these cars.

- Richmond, KY, USA

problem #93

Jul 032016

Cherokee

  • 30,000 miles
The contact owns a 2015 Jeep Cherokee. While driving 35 mph, the contact smelled a burning odor in the vehicle. The contact pulled off the highway and noticed smoke coming from the rear of the vehicle. After exiting the vehicle, flames spewed from under the hood. The fire department extinguished the fire and filed a report. There were no injuries. The manufacturer was made aware of the fire. The failure mileage was 30,000.

- Orland Park, IL, USA

problem #92

Jan 012015

Cherokee

  • 1,000 miles
I have had the vehicle in several times for check engine light. I has been on for the entire time I have had it. They have said it was intake manifold bolts loose and several program updates. This last time they said it was the fuel causing the problem. I have used 5 different fuels and the light stays on. There has been several problems with engine surging when I put it in reverse and at a stop light.

- Xenia, OH, USA

problem #91

May 122015

Cherokee

  • 2,000 miles
Trans wants to make the cars speed up when trying to slow down. Also when stepping on gas pedal the Jeep has a lifting feeling like the engine mounts are broken. Something not right with engine and or trans. The dealer told no problems found. But I now see some people are coming forward talk about same issue I am having?

- Whiting, NJ, USA

problem #90

May 272016

Cherokee

  • 19,000 miles
SUV shuts off in the middle of road while driving normal speed, city or highway happens both; all lights on dash are flashing, brake light comes on for no reason, alerts to check transmission, check parking brake, check engine, car jus stops and wont move but engine still sounds like it's running, , and and all other electronic gauges are flashing...has been taken back to dealer two/three times in one month to fix but but the same problem always comes back again, . not impressed; I have owned Jeep all my life never had this problem, this SUV is dangerous, I bought this car and paid $38 thousand and have 19K miles on it. I even tried to trade it in with the same dealer and was told it was only worth 17K which is less than half what I paid for it a year and a half ago! how is this even legal" why am I making car payments for a SUV that Chrysler knows is defective and one which they have not resolved issues ? how can Chrysler get away with this ? and this is the auto manufacturer that our government financially bailed out a few year with our tax dollars? how would Chrysler respond if we all quit making payments on our loans " I have been researching thousands of other complaints, same Jeep, same year, etc. I am becoming more and more convinced that Chrysler really doesn't care. They got their money upfront ! furthermore they should not be allowed to continue to be in business while their products are known safety hazards to the consumer.! chuck D mount pleasant,

- Mount Pleasant, SC, USA

problem #89

Feb 232016

Cherokee

  • 12,111 miles
Issues began in December, 2015 with intermittent hard shifting in the lower gears when pulling out. Dealer couldn't 'duplicate' same. Hard shifting has gone from intermittent to pretty much all the time when pulling out, backing up and only in the lower gears. I have had the Jeep to the dealership a total of 5 times, have filed a complaint with Fiat/Chrysler and have had no luck/response other than they can't get my car to duplicate what I say it is doing. On more than one occasion it has gotten stuck in first gear and I have had to use the slap stick to get it out of the stuck gear. Shifting is almost to the point of giving me whiplash and has gotten worse.

- Rural Retreat, VA, USA

problem #88

Jun 202016

Cherokee

  • 17,000 miles
The contact owns a 2015 Jeep Cherokee. While driving 30 mph, the check engine and battery warning lights illuminated. In addition, the 'place the vehicle in park position' warning message displayed. The vehicle was placed into the park position and another error message illuminated stating 'place the vehicle in the desired gear'. the vehicle stalled without warning. The contact was able to restart the vehicle after several attempts and the brake pedal was difficult to depress. The failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.

- Chicago, IL, USA

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