10.0

really awful
Crashes / Fires:
7 / 15
Injuries / Deaths:
2 / 0
Average Mileage:
29,141 miles

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« Read the previous 20 complaints

problem #277

Feb 212021

Cherokee

  • miles
The oil filter housing is made of plastic, causing it to easily break most likely due to overtightening when getting an oil change, then this causes oil to leak onto the exhaust pipe being a potential fire hazard, since most people go get their oil changed at a business not themselves you wouldn't know until it is too late and nobody will accept fault, Jeep needs to recall and make this housing out of metal to prevent this issue.

- The Woodlands, TX, USA

problem #276

Jul 012020

Cherokee

  • 30 miles
I frequently get a warning light and screen that says 'automatic start stop is unavailable'... this is usually as I'm driving not even when the vehicle is stopped. Random and usually every time I'm driving it happens at least once

- Spokane, WA, USA

problem #275

Oct 022020

Cherokee

  • miles
It jerks when I drive it in town normal driving

- Fort Wayne, IN, USA

problem #274

Jul 202016

Cherokee

  • 62,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that the vehicle jerked while driving. The contact mentioned that the failure occurred mostly while driving at low speeds or when coming to a stop. No warning light was illuminated. The vehicle was taken to russell westbrook Chrysler Dodge Jeep Ram (6110 van nuys blvd, van nuys, ca 91401) where a computer software upgrade was completed however, the upgrade failed to solve the failure. The contact mentioned that the engine was replaced several months ago. The vehicle was still experiencing the failure. The contact also mentioned that after the engine was replaced a grinding noise occurred while making a left turn. The contact mentioned that the technician replaced the transmission valve plug before the engine was replaced. The vehicle was later taken to rydell Chrysler Dodge Jeep Ram (700 san fernando rd, san fernando, ca 91340) and was diagnosed that the motor mount and transmission mount needed to be replaced. The vehicle was repaired. The contact stated that the repair did not correct the failure. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to rydell Chrysler Dodge Jeep Ram for assistance. The vehicle was taken back to the dealer and was diagnosed that the suspension and transmission fluid needed to be replaced. The vehicle was not yet repaired. The failure mileage was approximately 62,000.

- Van Nuys, CA, USA

problem #273

Jan 072021

Cherokee

  • miles
Service 4WD light came on gas cap light came on and it throws my parking brake on automatically when I stop and put into park. Even after transmission was replaced at 60,000 miles still have hard shifting problems as well. Vehicle died when I was at a stop light this is when the lights appeared.

- La Vernia, TX, USA

problem #272

Jan 072021

Cherokee

  • 67,000 miles
Four times within the past two weeks the vehicle has shut off. Twice while turning into a busy intersection and twice while driving down the road. The vehicle instantly stalls and entire dashboard warning lights come on. Car takes 5-20 min to restart. There's no burning smell or sputtering/stalling when car shuts off. It is dangerous and almost was involved in accidents when stalling turning into a busy intersection.

- Von Ormy, TX, USA

problem #271

Jan 052021

Cherokee

  • 79,000 miles
Vehicle stalls in traffic.

- Haverhill, MA, USA

problem #270

Dec 072020

Cherokee

  • 125,034 miles
My Jeep is having tranny issues and is making very loud engine sound due to the tranny lagging, which is making motor rev really high, and sometimes it is not predictable, which at that point causes the motor to be sometimes real jerky or jumpy randomly causing it not to run right!..or have a rough ride or it's shifting to shift right or even to go to the next gears..seams like sometimes, it wants the motor to blow up !!!

- Folsom, CA, USA

problem #269

Dec 272020

Cherokee

  • 77,876 miles
Oil leaks around the filter housing. Could lead to a fire on the manifold or exhaust. They have been having a lot of problems with filter housing failures. Engine could fail in cold weather.

- Horace, ND, USA

problem #268

Dec 012019

Cherokee

  • 34,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that water was leaking into the vehicle near the accelerator and brake pedal. The contact took the vehicle to key Chrysler Jeep Dodge Ram - tobey auto group (2020 N detroit St, xenia, oh 45385; (937) 347-5155) who sealed the location where the leak was coming from. The contact stated about 5 months later, at approximately 36,000 miles, the check engine warning light illuminated. The contact returned the vehicle to the dealers who diagnosed that the thermostat needed to be replaced. The vehicle was repaired by a certified mechanic, not the dealer. The contact then stated that about 7 months later at approximately 38,000 miles, the vehicle stalled at a stop light with the check engine warning light illuminated. The instrument panel also displayed the message to service the transmission. The contact contacted the dealer and was informed that the VIN was not included in NHTSA campaign number: 16V529000 (power train). The manufacturer was made aware of the failure. The approximate failure mileage was 34,000.

- Dayton, OH, USA

problem #267

Aug 192020

Cherokee

  • miles
Car engine light has been on for months now the car lags when turning on the car has been stopping starting the P shift warning message I would have to put my car in park turn the engine off and turn it back on for the car to start driving again I've been taking it to the dealership and all they were saying was I needed another oil change so when the car started shutting off again I took it to another Jeep dealership where they told me the motor was consuming to much oil and my engine was going out stating that the engine that was built for this model car wasn't built correctly mind you my car just made five years I shouldn't be having to replace my engine at this time

- Shreveport, LA, USA

problem #266

Sep 192020

Cherokee

  • 50,000 miles
response at complete stop when pressing acceleration pedal. Not safe when pulling into traffic. *this has happened multiple times. *tapping engine noise

- Tucson, AZ, USA

problem #265

Nov 052020

Cherokee

  • miles
The car was parked at a gas station when the car was turn on there was a loud noise and it started shaking then the service engine light went on, also the D was flashing and the light for ice control was flashing as well

- Berwyn, IL, USA

problem #264

Oct 282020

Cherokee

  • 88,000 miles
When starting my car it did not want to start and then it did and all this happened, check engine light came on, service transmission light 4WD temporally unavailable, service park brake, and it would not go into gear. At auto zone the code stated watchdog performance

- Chesapeake, VA, USA

problem #263

Oct 272020

Cherokee

  • 105,891 miles
Driving down the road not even 2 miles from home the car just shuts off. Only warning was a the auto start/stop warning light on the instrument panel. Was able to coast to the a atop sign with no power steering or power brakes. Before coming to a complete stop the car started up again once I sat for a min or two. I didn't get 1 mile from that stop sign when the car died again. Same warning light. This is could have been deadly had I made it to the interstate and it stalled there. This has happened more times than I can count. It typically happens on the first start of the day. The car will run and then start running really rough for no reason and usually stalls out.

- Woodridge, IL, USA

problem #262

Aug 032020

Cherokee

  • 65,000 miles
If I'm coming up on a red light and it turns green before I have to stop when I press the gas pedal it hesitates to go then it jumps forward very hard. Also if I'm pulling out sometimes from a complete stop it will do the samething by hesitating then jumping forward.

- Marion, NC, USA

problem #261

Oct 072020

Cherokee

  • 58,185 miles
While driving down the road several times the past month my vehicle has shut down. All lights stay on in car and headlamps etc. But the engine shuts down you lose power steering and when you go to crank the engine over it will do nothing for maybe 5 to 10 seconds before you here the belts and fans start to crank. Had the starter, alternator and battery tested. Replaced the battery and it still does it just not as often.

- Fort Wayne, IN, USA

problem #260

Sep 282020

Cherokee

  • miles
1200 miles burning 1 quart of oil

- East Elmhurst, NY, USA

problem #259

Aug 242020

Cherokee

  • 31,300 miles
Car stalled out going 25 miles an hour while driving on a side street. Temperature 102 at 3:02pm. Vehicle had only been running less than 30 minutes. All dash lights came on, scrolled thru each service notice {check engine, turn signals, etc..} after 3rd attempt to restart vehicle, it started. Took 27 minutes. Once started, check engine light was on.

- Queen Creek, AZ, USA

problem #258

Sep 152020

Cherokee

  • 87,000 miles
When driving my vehicle jerks me extremely hard and engine makes loud thump noise. I've almost hit multiple vehicles in front of me from it julting me forward. I'm pregnant and it's extremely concerning.

- Hamilton, IA, USA

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