10.0
really awful- Crashes / Fires:
- 8 / 15
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 29,134 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
response at complete stop when pressing acceleration pedal. Not safe when pulling into traffic. *this has happened multiple times. *tapping engine noise
- Tucson, AZ, USA
The car was parked at a gas station when the car was turn on there was a loud noise and it started shaking then the service engine light went on, also the D was flashing and the light for ice control was flashing as well
- Berwyn, IL, USA
When starting my car it did not want to start and then it did and all this happened, check engine light came on, service transmission light 4WD temporally unavailable, service park brake, and it would not go into gear. At auto zone the code stated watchdog performance
- Chesapeake, VA, USA
Driving down the road not even 2 miles from home the car just shuts off. Only warning was a the auto start/stop warning light on the instrument panel. Was able to coast to the a atop sign with no power steering or power brakes. Before coming to a complete stop the car started up again once I sat for a min or two. I didn't get 1 mile from that stop sign when the car died again. Same warning light. This is could have been deadly had I made it to the interstate and it stalled there. This has happened more times than I can count. It typically happens on the first start of the day. The car will run and then start running really rough for no reason and usually stalls out.
- Woodridge, IL, USA
If I'm coming up on a red light and it turns green before I have to stop when I press the gas pedal it hesitates to go then it jumps forward very hard. Also if I'm pulling out sometimes from a complete stop it will do the samething by hesitating then jumping forward.
- Marion, NC, USA
While driving down the road several times the past month my vehicle has shut down. All lights stay on in car and headlamps etc. But the engine shuts down you lose power steering and when you go to crank the engine over it will do nothing for maybe 5 to 10 seconds before you here the belts and fans start to crank. Had the starter, alternator and battery tested. Replaced the battery and it still does it just not as often.
- Fort Wayne, IN, USA
1200 miles burning 1 quart of oil
- East Elmhurst, NY, USA
Car stalled out going 25 miles an hour while driving on a side street. Temperature 102 at 3:02pm. Vehicle had only been running less than 30 minutes. All dash lights came on, scrolled thru each service notice {check engine, turn signals, etc..} after 3rd attempt to restart vehicle, it started. Took 27 minutes. Once started, check engine light was on.
- Queen Creek, AZ, USA
When driving my vehicle jerks me extremely hard and engine makes loud thump noise. I've almost hit multiple vehicles in front of me from it julting me forward. I'm pregnant and it's extremely concerning.
- Hamilton, IA, USA
Jeep dealers have been unresponsive in resolving/fixing recall W47 leading to the lack of functionality of my Jeep Cherokee 2015, requiring tow from chester, md to alexandria, va given the vehicle could no longer be driven. Dealer now suddenly has "recall fix" (not available after 9 previous calls/messages between 7/21/2020 - 8/22/2020 when dealer reps never returned a message/call). They claim as of today (after Jeep was dropped at dealer by tow truck), the recall fix has been done - but say the transmission light is still on and needs to be repaired/paid for by the customer. I believe this could be further result of not fixing a dangerous recall situation which could have damaged the car beyond the recall related to front wheels, transmission, loss of power, loss of park function. My vehicle stopped running, all transmission service/ABS and parking brake service lights went on simultaneously and the Jeep rolled backward until I turned it off. Thankfully I had gotten off of busy highway and experienced this at an exit and then parking lot where I waived other drivers around me, parked the vehicle and then it was placed on a flat bed tow truck. Dealers are not taking this recall seriously. More details attached. The issue has not yet been resolved by ourisman alexandria where my vehicle was towed and is still located.
- Arlington, VA, USA
Approx. 4:45pm when the temperature was 117, I was parked, with the engine off, waiting to pick up my dog at the vet. I had just driven 15 miles to this location = 25 minutes. Waited over 20 minutes for dog to be brought to car. When ready to leave, car would not start, all service/dash lights come on. (had air, radio, lights} waited over 40 minutes and finally car started. Drove directly home, again the 15 miles in about 20 minutes, backed into driveway, put car in park (did not turn engine off), took dog inside. When putting car in reverse to put car in garage, car stalled out. This was twice in one day!! this has been happening for the last 2 years on very hot days. Why no research/recall on this stalling out issue??
- Queen Creek, AZ, USA
Vehicle dies at speed on the interstate. No warning only one error when it happens pertaining to the start/stop system needing service. Has also happened sitting in a parking lot at idle. Oil level is good. Battery is new. Dealer replaced the pcu but problem happened again the same day we left the dealer. So far they have had it another week and cannot duplicate the problem. No obdii error codes.
- Toney, AL, USA
While driving 30-55mph on multiple occasions the car lost all powersteering and the engine shut off for no apparent reason! terrifying experience, wouldn't restart for about 15 minutes on the side of the highway with no check engine light set before or after no other driveability problems present during this time
- Mobile, AL, USA
Service shifter continues to come
- Chicago, IL, USA
I was at a red light trying to make a right turn. Suddenly, the car stalled. My steering wheel was also frozen that could not be turned anymore. The dashboard displayed "shift the gear to P". my steering wheel was also frozen that could not be turned anymore. After I did that, I was able to restart the car. This happened on a city street but still very scary due to stalling. I checked online and it seems there was a recall about stalling before, but I was not contacted by Jeep; and I did not send my car anywhere for this matter.
- El Cerrito, CA, USA
While driving vehicle on highway at 55 mph dash lights start blinking on then off several times. As I lifted my foot off the accelerator the vehicle completely shut off right in the middle of the highway! I shifted into neutral and restarted engine. Then as I stopped at a red light the engine shut off again while auto start /stop was disengaged as I restarted the auto start stop light came on and vehicle started. I continued to drive the vehicle. As I drove the dash lights continued to flash on and off, now the engine light came on and will not go out? the vehicle is a safety hazard to both my family and other motorists, as to the fact that the engine shuts down at will with out notice or warning of any type. Thank you please help me I do not want to die from a crash because of this problem!
- Steubenville, OH, USA
An error that continues to come and go is to 'service shifter.' It is apparent there are moments that the shifter sputters, the car will not shift gears (automatic) and refuse to accelerate. The check engine light also comes on for this. Deal ships do not seem to act aware of this issue, but it seems extremely prevalent online. It appears to be based on a faulty shift in the vehicle or bad wiring. However, the deal ships act like nothing is wrong but will change it for you for around $7,000. The car sputtering and refusing to shift while trying to accelerate is extremely dangerous from faulty components and needs to be investigated. It's clear a recall is needed for this.
- Louisville, KY, USA
Transmission shifts erratically at times, and does not shift at times when it should. Transmission creates a jerking sensation in car.
- Columbia, NJ, USA
My car has cut off twice. Took car to Firestone they couldn't figure out what was wrong. Had an oil change since I was there. Called a Chrysler dealer while waiting just to find out other people with my car have had the same issue with an oil consumption issue. Car cutting off. Then able to restart. Alert ding going off but nothing would light up.
- Cary, NC, USA
- Shreveport, LA, USA