Car is equipped with a stop start feature to conserve fuel usage when the brakes are applied and held at a stoplight the engine stops running as it should. The problem is the stop start feature no longer functions as designed. This feature has failed in the past and repaired March 2018. Functioned normally until October 2019 and remains in a not working condition as of May 2020.

- Chaska, MN, USA

Vehicle jumps back when exiting off interstate at high speed to lower speed. Once yielded or stopped and hit gas pedal to move, vehicle jumps, pops, doesn't engage to move forward on acceleration. When stopping at a sign, have to be completely stopped so vehicle kicks back then when accelerating, there is a hesitation. Vehicle kinda leaps forward at faster speed then what pressure is on the gas pedal. This has happened numerous times.

- Poquoson, VA, USA

The "service shifter" notification on the dash first came on in December 2018 - I took it to larry miller Dodge, they supposedly fixed it. Now, I'm getting that same message again. I took it back to larry miller Dodge, and was told for them to be able to properly diagnose and fix, it has to be on before they can do anything. I don't recall them telling me that the last time I had it in for this same problem. In reading online, there are many people that have had this same issue. There are literally thousands of complaints on cargurus website about this very issue. The "service shifter" comes on the dash, and all the red lights light up by the shifter. So far, I have not had any issues occur with not being able to drive or start the car. But it's starting to appear more frequently. I would say it's come on approx. 6-7 times in the last 2 months. It has come on both in motion and just getting in the vehicle to leave in the morning. It had happened both in the city, and on the highway.

- Tucson, AZ, USA

With the vehicle in motion and at all rates of speed, while braking, with the vehicle in drive, the engine and all electronics have shut off. Difficult to safely exit the road to put the vehicle in park and restart it. Has happened on multiple occasions now.

- Chugiak, AK, USA

Driving on hwy. And it says "put in park" and stops running. After I put it in park then tried to crank, would not crank.

- Gadsden, AL, USA

Oil cooling housing cracked it cost me $624 to replace. The housing is made of plastic, there's no way that's going last with the heat of the engine

- Minneapolis, MN, USA

My 2015 Jeep only has just over 45K miles on it and exhaust manifold cracked. It caused a burning smell to enter my car when I had the air

- Minneapolis, MN, USA

Car loses power in the first 3-7 minutes of driving. I am starting my car, pulling off, and the car loses power, says something putting the car in parking gear. It has stopped in the middle of the street. This is dangerous. It has happened multiple times. It only happens when I first start the car in the morning. It does not happen teh rest of the day.

- Dallas, TX, USA

The contact owns a 2015 Jeep Cherokee. While driving at 60 mph, vehicle started to shudder with an unknown warning light illuminated. The was unsure if the warning light illuminated was the eps warning light. The ignition was cycled off and back on but failed to fix the failure. The vehicle was taken to route 46 Chrysler Jeep Dodge located at 1655 us-46, little falls, NJ 07424 (973) 339-7752, to be diagnosed. The contact was informed of a misfire on cylinder number 3. the vehicle was not repaired. The failure recurred. The contact referenced NHTSA campaign number: 15V676000 (engine and engine cooling) as a possible solution for the failure. The manufacturer was informed of the failure. The failure mileage was 112,262.

- Garfield, NJ, USA

Was driving down road and car shuts down and says must be in park to shift then traction light engine light battery/alternator light comes on have to pull over turn car off take key out put back in let in try to turn over a few times then will start I will be going anywhere from 30-60 mph and it does it I take it to dealer can't find the problem due to it not happening in there possession

- Sears, MI, USA

While driving the car will shut off completely, locking the steering wheel and rendering the brakes and the gas ineffective... the first time I was driving 65mph on the freeway and it shut off. Luckily there was no one on the road, I was able to coast to a stop, shift to park, and restart the engine... it proceeded to happen multiple times, no matter how fast I was driving.

- Los Angeles, CA, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that at start up and while driving, there was an abnormal rattling sound coming from the engine. The contact stated that the vehicle failed to respond and hesitated while driving. The vehicle also experienced independent acceleration and deceleration without warning. The vehicle was taken to hemet Chrysler Dodge Jeep Ram dealer, 425 motor way, hemet, ca 92545, (951) 225-4217, to be diagnosed. The contact was informed of cylinder misfire, low oil level, low engine compression on cylinder #2, oil leak in crankcase, and scoring on two cylinders. The engine was removed and replaced with a new engine, the intake manifold was swapped and the engine compartment wires reinstalled. The repairs were performed under warranty. The contact stated that failure recurred and the vehicle was taken back to the same dealer. The contact was informed that the cylinder head needed to be torqued to specs and that some noise from the engine was normal operation sounds. The contact was informed by the mechanic that the issue would resolve itself the more the vehicle was driven. The manufacturer was made aware of the failure, case number: 71717548. The approximate failure mileage was 70,000.

- Hemet, CA, USA

Check engine light on, warnings auto/start/stop system failure. 4WD temporarily unavailable. Car stalls while in motion. Loses acceleration city and rural driving conditions. Engine knock from premature cam shaft wear.

- Pelham, NH, USA

I've had to replace my low beams 10+ times this year. They keep shorting our. Also have to have my engine thermostat replaced even though it's working fine. It's electrical keeps causing my check engine light to come on. And the fix is replacing something that is fully working. And because my check engine light is on I can't makw it through deq to get tags for my car. This is the 3rd (separate) electrical problem I've had with this car and I'm done. Keep should stand up for their product.

- Beaverton, OR, USA

While driving, the Jeep will turn off automatically due to the engine buring too much oil. It causes a safety concern when the car automatically stops and causes other cars to swirve or to hit the car. I have almost been hit multiple times because of this. There is no warning to it and no oil light to tell me the engine is low of oil. It also has several other warnings that come on for no reason. The service shifter light will come on and stop the car from going into park, again causing the car and passengers to be in danger. This has happened several times while the car was in motion, either going fast or slow. It comes without warning and when I call about it, they say nothing is wrong. This is a safety hazard to all who drive this car and cars like

- Indianapolis, IN, USA

The contact owns a 2015 Jeep Cherokee. While driving various speeds, the contact released the accelerator pedal and the vehicle began to shudder. Also, the vehicle lost power and all the warning indicators illuminated on the instrument panel. The contact pulled over and, when the vehicle was turned off and restarted, it resumed normal operation. The vehicle was taken to armory Chrysler Dodge Jeep Ram Fiat of albany (926 central ave, albany, NY 12205, (518) 641-7777) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired and the failures recurred multiple times intermittently. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The contact was informed to file a complaint with NHTSA. The failure mileage was 32,000.

- Schenectady, NY, USA

I was leaving my neighborhood yesterday morning when my Jeep shut off without any warning or check engine lights and would not start. Thankfully I was still close to home and was able to go home in neutral! what if I were on the highway? or in the middle of an intersection! the screen said to put vehicle in park. The radio and lights still work but it does not start. I am financing this Jeep and have had it for 8 months from a dealership. I dont have an extended waranty and I dont know how to handle this... I looked up on carcomplaints.com and found identical complaints to mine of theyre new Jeep just shutting off mid drive. This needs to ba addressed. Im terrified of this car.

- Charlotte, NC, USA

The contact owns a 2015 Jeep Cherokee. While driving various speeds and while the vehicle was stopped, it would suddenly turn off. The contact had to wait before the vehicle could be restarted. The contact called gator Chrysler Dodge Jeep Ram (located at 840 S harbor city blvd, melbourne, fl 32901, 321-724-6611) and was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 57,000.

- Melbourne, FL, USA

Car will turn off. Turn the key and pull it out, car stays running. When this happens, car is in a possessed state where brake lights stay on at all times, turn signals do not work, wipers do not work, horn does not work. Took it to dealership and was told there are no codes, so nothing they can do. Pull the battery cable off to shut the car down. This will happen mid drive so all of a sudden you'll lose your turn signals, wipers, horn, brake lights, door locks, and main light control. When you pull over, only way to turn the car off is to pull the battery cable.

- Lawrenceville, GA, USA

I was leaving my condominium, soon after stepping the pedal, brake that message appeared on the on-board computer, then vehicle stopped walking. I was trying to call again, to park the same inside my parking space inside the condominium, started to make a very lucky noise and not calling, had to maneuver the vehicle without starting and still call a winch, to take to my reliable mechanic, that until today we can not find out what the problem is this vehicle, whenever we press the brake pedal, the message appears and does not start the vehicle.

- Orlando, FL, USA