10.0

really awful
Crashes / Fires:
7 / 15
Injuries / Deaths:
2 / 0
Average Mileage:
29,141 miles

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« Read the previous 20 complaints

problem #217

Oct 142019

Cherokee

  • miles
Automatic start/stop system doesn't always engage. The transmission stays in 3rd gear after coming to a stop at a stop sign or traffic light and the car has high revolutions and jerks unit it down shifts to 1st gear when the gas pedal is pressed. Causing hesitation in engine and putting me and my family in close calls for accidents.

- New Columbia, PA, USA

problem #216

Oct 102019

Cherokee

  • 52,000 miles
Was driving down the interstate at 70mph the engine abruptly shut off. The dashboard read "shift to P then desired gear". this has also happened when coming to a stop. Attempting to restart the engine causes the starter to run for about 45 seconds and then the engine will slowly sputter to life. This vehicle is unsafe and there are a massive amount of complaints about this spanning back over 4 years.

- Concord, NC, USA

problem #215

Sep 242019

Cherokee

  • 51,500 miles
2015 Jeep Cherokee latitude 4 wheel drive. It is under warranty for transmission, etc. Using oil, ( evaporates?) and is a known issue with this make model and year. Called Jeep and was advised to get it into service immediately due to known issues, but they would not allow me to make a complaint. Jeep has been trying to stall out while driving, at stops, hard shifts, brake comes on automatically, completely stopped in the middle of the road while driving, and oil has somehow disappeared from it, but no leaks.

- Pekin, IN, USA

problem #214

Aug 202019

Cherokee

  • 90,003 miles
Gear shifter error and now cannot put car into gear battery and transmission warning lights were on. We replaced the battery the vehicle jerks when stopped at a light and it starts up again. I no longer feel safe in the vehicle. I am scared that I will lose power in traffic and cause an accident.

- Riverside, CA, USA

problem #213

Aug 202019

Cherokee

  • 93,000 miles
Gear shifter error and now cannot put car into gear battery and transmission warning lights were on. We replaced the battery the vehicle jerks when stopped at a light and it starts up again. I no longer feel safe in the vehicle. I am scared that I will lose power in traffic and cause an accident.

- Riverside, CA, USA

problem #212

Aug 132019

Cherokee

  • miles
Gear shifter error and now cannot put car into gear car gets stuck in neutral for about 5-10 befor I can switch to other gear battery and transmission warning lights were on. We replaced the battery the vehicle jerks when stopped at a light and it starts up again. I no longer feel safe in the vehicle. I am scared that I will lose power in a remote location or in traffic and cause an accident.

- Riverside, CA, USA

problem #211

Sep 072019

Cherokee

  • 90,000 miles
Gear shifter error and now cannot put car into gear. Happed the first time while driving and dash lights began blinking. Stopped and put car into park and turned off and turned back on and it seemed ok. Started giving error again today and now will not go into gear. Nothing has happened to cause this.

- Loganville, GA, USA

problem #210

Aug 302019

Cherokee

  • 25,000 miles
As I am driving my car stahl's and everything shuts off. This typically happens as I am making a turn. This typically happens as I get closer to the date of my next oil change. The car shuts off completely and I must coast to a stop. After waiting about a minute I can restart the engine. This is a very dangerous situation as I am typically turning to cross traffic.

- Essex, MD, USA

problem #209

Aug 232019

Cherokee

  • 103,000 miles
The contact owns a 2015 Jeep Cherokee. While driving 35 mph, the check engine indicator illuminated. Two days after the failure, the service shifter indicator illuminated. The contact mentioned that the gear selector lights illuminated red. When the vehicle was restarted, the vehicle operated normally. The contact also mentioned that the key fob needed to be replaced twice. The vehicle was taken to griffis motors, Inc. (1012 holland ave, philadelphia, ms 39350, (601) 656-4244). The vehicle was not diagnosed, but the contact was informed that the thermostat may need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 103,000.

- Lousiville, MS, USA

problem #208

Aug 222019

Cherokee

  • 72,000 miles
On June 24, 2019 my 2015 Jeep trailhawk lost power was after it was driven for 30 mins and parked for 30 mins in the morning. The battery and transmission warning lights were on. We replaced the battery and the transmission light remained on. I was advised by the dealership to have the 'codes' cleared. I did and the light was gone. On August 5, 2019 the transmission warning light was on again. The dealership stated it was safe to drive and I made an appointment to have the vehicle serviced on August 27, 2019. On August 4, 2019, I was driving up a dirt mountain road, 4wheel low, and I lost power and the RPM were over 4.5 at less than 10 miles per hour. We turned around and got to a safe location to park the car. The next day, the car was operational. On August 22, 2019, I was moving slowly in traffic and as the traffic became lighter and I went to increase my speed, I lost power again. RPM were above 4.5 at 20 miles, I did not have the vehicle 4 wheel low. I was adjacent to the dealership and took it directly there. This has happened once before, August 23, 2017, the dealership replaced the transmission. The vehicle jerks when stopped at a light and it starts up again. I no longer feel safe in the vehicle. I am scared that I will lose power in a remote location or in traffic and cause an accident.

- Basalt, CO, USA

problem #207

Aug 132019

Cherokee

  • 87,000 miles
The contact owns a 2015 Jeep Cherokee. While driving, the vehicle had difficulty shifting into the next gear and the rpms suddenly increased. The contact stated that the vehicle tended to overheat and the coolant burned off although there were no visible leaks. In addition, the transmission warning indicator illuminated and the overheating indicator notified the driver to turn off the vehicle. The vehicle was taken to bob moore Chrysler Ram Dodge Jeep (4627 S memorial dr, tulsa, ok 74145, 918-663-6343), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 87,000.

- Tulsa, OK, USA

problem #206

Aug 062019

Cherokee

  • 65,000 miles
I was driving on interstate and stepped on brakes because cars were slowing down when I began to brake the engine shut off. Message said shift to park and start engine. Cars were honking. I did what it read and it took seconds but turned back on. It took some explaining to the dealership after my personal research in waiting room for 4 hours. They found the codes"? it happened again but more seriously on a toad with traffic moving I stepped on brakes to make a left turn but it turned off! cars slammed on their brakes. I did what message said it took longer this time. I pulled into a parking lot and it turned off again when I stepped on brakes to park. I can't get a dealership to help me?" tomorrow I'm going back to the original service department that found the codes in January. This is scary.

- Powder Springs, GA, USA

problem #205

Aug 132019

Cherokee

  • 5 miles
Power train/engine recall. I brought my vehicle to the dealership to let them know my vehicle accelerated when I applied my brakes and it does this all the time. They said it was some module that needed to be adjusted or updated and the problem was not fixed. The problem is not fixed and it just the other night while driving down the road I applied my brakes because a car pulled out in front of me and the Jeep lunged forward then slowed down. This is an ongoing issue amongst others with Jeep Cherokee because I have asked my neighbor and others ive met with Jeep Cherokee's and they have all mentioned this happens to them as well. It is in the Jeep forums, why is this issue not fixed, to be honest I don't feel safe driving my vehicle. I'm in the military and have to drive over 60 miles per day to and from work and this is unacceptable. It happens pretty much every time I drive the vehicle.

- Lords Valley, PA, USA

problem #204

Aug 072019

Cherokee

  • 24,000 miles
The contact owns a 2015 Jeep Cherokee. While driving 45 mph, the vehicle lost power, decelerated, and the contact lost control of the vehicle. The vehicle decelerated and accelerated multiple times. After a while, the transmission remained stuck in drive and the check engine and traction control warning indicators illuminated. Also, "service transmission", "service ABS", and "service shifter" were displayed. The contact drove the vehicle to gulf coast Chrysler Jeep (3781 S mckenzie St, foley, al 36535, (251) 943-5075) where a diagnostic appointment was scheduled. The vehicle was in the process of being diagnosed and repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,000. The VIN was unknown.

- Gonzalez, LA, USA

problem #203

Jan 242016

Cherokee

  • miles
It jump while driving and gears get stuck. And stereo turns blank for some period time. Transmission been having problems since day I bought

- Escalon, CA, USA

problem #202

Jul 162019

Cherokee

  • 93,759 miles
My vehicle was parked in the garage and was turned off. I was placing laundry in the washer right by the garage. All of the sudden the vehicle started. I would not have known it had started if the engine had not been racing and I was only separated from it by the laundry room to garage door. I suspect the engine started when something in my pocket pressed on the key fob. This is very dangerous. It appears that the key fob isn't designed correctly, the key on the key fob that will start the vehicle should be depressed so items in ones pockets can't press the key that's used to start the engine. This needs to be corrected either through disabling the remote start or providing a key fob that won't allow this dangerous condition to occur. The vehicle was stationary turned off in my garage when it started.

- Elk Grove, CA, USA

problem #201

Jul 032019

Cherokee

  • 94,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that the vehicle overheated and stalled in heavy traffic. Bettenhausen Chrysler Dodge Jeep Ram (8355 w 159th St, tinley park, il 60477, (708) 532-2665) stated that a loaner vehicle was not an option. South oak Jeep Dodge Chrysler Ram (4550 Lincoln hwy, matteson, il 60443, (708) 747-7950) indicated that the repair was covered by a power train warranty to service the engine. The manufacturer later stated that the failure was due to user error. The dealer indicated that the engine assembly needed to be replaced. The manufacturer was notified and did not state if the power train warranty would cover the repair. The vehicle was not repaired. The approximate failure mileage was 94,000.

- Hazel Crest, IL, USA

problem #200

Jul 112019

Cherokee

  • 42,000 miles
When I start the vehicle it revs high and when I take off it jumps/hesitates. As I am driving, the warning bell will "ding" a warning and the engine just cuts off. Message on dash tells me I am unable to shift and must put car in park to shift. I am unable to accelerate or turn my steering wheel and at a complete stop. Also as I make a turn at a stop light, the warning "ding" will happen and no message is displayed on dash. These problems have occurred while the car is "in motion"! not stopped!

- Wilmington, NC, USA

problem #199

Jul 012019

Cherokee

  • miles
My 2015 Jeep Cherokee trailhawk when starting the vehicle or driving the red lights on the shifter will all turn on and the instrument cluster with display a service shifter screen. Sometimes when the vehicle is parked I can shut off the car and turn the car back on and reset other times will it reset.

- Howell, NJ, USA

problem #198

May 012019

Cherokee

  • 50,000 miles
The contact owns a 2015 Jeep Cherokee. When the contact parked the vehicle, it failed to restart. When the contact made another attempt, the vehicle restarted. The failure occurred several times. The contact also stated that when the vehicle was in any gear, it jerked and made a loud noise. Also, the transmission indicator blinked on and off. On another occasion, when the vehicle was started, the rpms increased very high without the accelerator pedal being pressed. Jim browne Chrysler Jeep Dodge Ram of dade city (12020 us-301, dade city, fl 33525, (352) 353-0704) advised that the vehicle be brought in for diagnostic testing. The manufacturer agreed with the dealer. The vehicle was not diagnosed or repaired. The failure mileage was 50,000.

- Dade City, FL, USA

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