10.0

really awful
Crashes / Fires:
7 / 15
Injuries / Deaths:
2 / 0
Average Mileage:
29,141 miles

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« Read the previous 20 complaints

problem #197

Jun 272019

Cherokee

  • 50,000 miles
Engine was completely replaced, also the ac compressor broke right after the engine was replaced. There has been recalls on 75K other Jeep Cherokee, same year.

- Cary, NC, USA

problem #196

Apr 132019

Cherokee

  • 40,000 miles
Car stalling at low speed and also at stop. Takes several attempts to get moving again. Went in for service and car virtually out of oil. Was not even close to needing an oil change. Less than every 1000 miles there is an oil loss of atleast a quart needing to be added at oil consumption test. Extremely dangerous to drive and any type of resolution feels worlds away when our safety is jeopardized.

- Traverse City, MI, USA

problem #195

May 242019

Cherokee

  • 51 miles
The 2015 Jeep Cherokee latitude 44..shut down in moving traffic.dash stated to put car in park to shift gear.vehicle was already in gear.vehicle started back up and I made it to a gas station where it shut down at the pump.vehicle had to be towed to the dealer. This is the third time since I purchased the vehicle it had to be towed for shutting down in motion. I bought the car brand new in may of 2015. Has 51K miles on it now. Also it shifts iraticly. The cruise control accelerates on it's own. Something must be did one or people will get hurt.

- Riverside, NJ, USA

problem #194

Apr 062019

Cherokee

  • 56,899 miles
Air conditioning suction/discharge hose split and blew off the engine causing loss of air conditioning cooling while in motion on the highway. Recall #R57 clearly shows a recall for this hose being placed too close to the manifold and posing a fire risk or air conditioning loss or warning light. Chrysler states this VIN is not included in the recall although it states 2015 Jeep Cherokee vehicles are affected and this model is in fact a 2015 Jeep Cherokee. We would like to request to be considered for a reimbursement for this repair. Although we feel our previous repair in may of 2018 was also related to this same recall we would like to be considered.

- Red Oak, TX, USA

problem #193

May 012019

Cherokee

  • 40,000 miles
The engine loses large amount of oil causing the car air flow system to malfunction. The car completely shutdown while driving because the car needs oil and ecs warning blinks. However, the car oil indicator doesn't recognize the car needs oil. This same identical situation has happen multiple time, starting about 1 year after I purchased the SUV in September 2015. Every time I have taken the car to the dealership, it has been noted in the record. However, this time, the automobile tech inform me of the problem with car and noted that Jeep is aware of this issue with the 2.4L 4 cylinder engines. Those particular engines are also in the Chrysler 200.

- Temple Hills, MD, USA

problem #192

Jan 022019

Cherokee

  • 50 miles
Start and stop function stops working after a couple months start and stop light comes on with check engine light comes on.

- Lancaster, CA, USA

problem #191

Dec 262018

Cherokee 6-cyl

  • 55,600 miles
Car stalls and powers off.

- Orlando, FL, USA

problem #190

Mar 142019

Cherokee

  • 54,000 miles
Driving along with vehicle in motion, the engine stalls out and continues to roll, but does not operate. Car must come to a complete stop, rest and then try to restart - very dangerous on the highway. A message comes on stating "vehicle must be in gear to shift" or something close to that - but there has been no shifting on my part at all. This stalling has put me in very dangerous conditions because cars coming from behind and around me have no warning of the stalled out engine either. It takes about 3 or 4 minutes to restart the engine. Dealership says this is an oil consumption issue and its something to do with the pistons. Another Jeep service manager said the engine needs to be replaced. Its still under warranty. I fear that we're going to get hit (my daughter and I) and meanwhile, we do not have other transportation and I'm going to be paying on this for 4 more years. There is a lot of information on other people having the same complaints on the internet. For now, the dealership is doing an oil consumption test which is related to the engine problems known on other vehicles. With this many people having the same problem, this should be a recalled engine.

- Clinton, CT, USA

problem #189

Jan 012016

Cherokee

  • 30,000 miles
Since purchasing the vehicle, a Jeep Cherokee latitude is has shown these errors consistently. Examples: The vehicle decelerates when pushed to accelerate quickly, especially when turning. It shifts hard between gears when driving, causing a jerking motion within the car - even when gently accelerating. On one occasion it has shifting into neutral while driving on the highway, which caused the vehicle to completely stop functioning. More recently, I was rear-ended at a gas station and was unaware, because I thought it was my car jerking forward upon acceleration. When reversing, the vehicle jerks backwards - after a delay. The vehicle also delays when attempting to turn the vehicle on.

- Lake City, FL, USA

problem #188

Feb 192019

Cherokee

  • 88,536 miles
Burn of oil at roughly a qt per 1000 miles, less than recommended oil change mileage. Effects engine. Shuts engine off while driving and takes 3-5 minutes before car can start again. Very dangerous as it happens at any speeds and car completely locks up.

- Gordonsville, VA, USA

problem #187

Jan 022019

Cherokee

  • 50,000 miles
When going from a complete stop to accelerating, the vehicle is non-responsive to or delayed response to the depression of the gas pedal. This is especially dangerous when turning in intersections and stop signs. This is in on going issue and has happened on numerous occasions.

- Cincinnati, OH, USA

problem #186

Jan 152019

Cherokee

  • 50,000 miles
When at a complete stop and the "auto start/stop" is engaged (when the engine cuts power to save on gas consumption), and you let your foot off the brake to accelerate, the vehicle dash chimes and flashes quickly on the dash "blind spot alert temporary unavailable."

- Cincinnati, OH, USA

problem #185

Jan 312018

Cherokee

  • 13,000 miles
I bought this vehicle in 12/31/2017 as used from wally armour in salem Ohio, it only had 11000 miles on it and smelled brand new still. The first incident I had noticed when I was driving the rpms/engine would rev really high and loud but the car was only going 55 and it seemed to be in the wrong gear but I was in the automatic drive position which should not cause this, I could understand if I was in standard stick shift and if I would down shift it would cause it to do that. Then I started noticing a hesitation in the take off of the vehicle so when I was at a stop light and turning left it waiting for oncoming traffic it will hesitate and god for bid there is a car coming and it is hesitating and then all of a sudden it will lurch forward and I get thrown forward then backward in my seat as if I was hit from behind by another vehicle but there was no one behind my vehicle and it will jar my neck causing pain, I had neck surgery in 2016 with a cage put in and a Fusion of 2 cadaver bones, I am in no condition for my vehicle to be lurching forward as if it is getting hit from behind. This is not a one time incident either it is on going daily. I am hoping for a resolution to this problem I have taken it in once and plan on taking it in again to have them look at possibly doing something to it to fix it.

- Salem, OH, USA

problem #184

Sep 102015

Cherokee

  • 2,000 miles
When starting from a stop car hesitates or jerks, sometimes clunks or grinds. Does the same thing when trying to pass a vehicle, pulling out at a stop light does the same thing. I believe it could be the transmission as the car seems not to want to shift correctly and makes rough, jumpy grinding noises does this most of time time you drive it and has for along time.

- Rockford, IL, USA

problem #183

Jan 042019

Cherokee

  • 60,140 miles
While driving, I've had two problems. One where when my transmission shifts from 4th to 5th the whole vehicle hits really hard. It's a very sudden and hard jerk. The second problem is, today, we were driving and at the beginning of acceleration, the Jeep shifted into neutral by itself.

- Medical Lake, WA, USA

problem #182

Jun 012016

Cherokee

  • 100 miles
Check engine light came on related to thermostat liftgate has been leaking since the beginning transmission is slipping or dragging constantly

- Temple, GA, USA

problem #181

Mar 092018

Cherokee

  • 75,000 miles
The vehicle's low oil light indicator only flashes across the screen and does not remain on. This only takes place when the car is completely out of oil and the car loses power and shuts off while in motion. The vehicle has no leaks but requires oil every 700 miles or so. The engine runs off synthetic oil which should have to be replaced less frequently, but this vehicle needs oil replacement every 2-3 months.

- Houston, TX, USA

problem #180

Nov 152017

Cherokee

  • 12,500 miles
When reaching the top of a hill, and you let off the gas, the car slams into gear extremely hard because the transmission can't adjust.

- Homer, NY, USA

problem #179

Jul 132015

Cherokee

  • 20 miles
When I switch gear the car jerks very hard when putting it in reverse. It burns gas very fast also the check engine light appears often I have got it check numerous of times they tell me my thermostat may need replaced. But the next day the check engine light will go off. The truck doesn't over heat, it just reads the thermostat may need replaced this been happening since the second month I purchased the vehicle.

- Tinley Park, IL, USA

problem #178

Jun 062016

Cherokee 4-cyl

  • 3,666 miles
Sept. 2015 I started having problems at 6 months since then I have had it back to the dealership 9 times sometimes it has to be towed in is not driveable same problem but every time I get it back the problems are worse since about the 18th of Aug this year I have had the car only 9 days this is now Dec 3rd it has been in the shop sometimes 3 or 4 days some times as long 3 or 4 weeks the transmission clunks like it is falling out all the lights go out will not shift it also shuts down when driving it one time in the middle of an intersection this is getting really dangerous for me as well as anyone else on the road with me I have been in touch with Chrysler customer care lady named lori she says I am out of the perimeter for buy back they did not know what is wrong with this car I am making car payments and insurance on a car I can't drive and don't even ave most of the time. The dealership called me a week ago to come pick the car and when I got there it wouldn't even run to get to the front of the building to me. This has been going on for 2 1/2 years now only getting worse all of the time I am now afraid to drive this car knowing it can shut down anytime in the middle of traffic and Chrysler won't do anything except keep putting it back in the shop and after 3 weeks or I go to pick it up and once again it won't run.

- Raytown, MO, USA

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