Service shifter comes on and shifter prnd all red lights come on and you can not tell what gear the car is in. It came on once when you shut off the care it went away it sis this twice now it just stays lit. Up in red.

- Peabody, MA, USA

This issue has happened seven times now in the last month. Most recent was on 11/14/2019. While driving (in motion) about 25 mph in residential area, Jeep turns off in the middle of the road. Error message pops up on dashboard to "shift to P then desired gear" (see photo). I am able to pull over to the side of the road but car has to be turned completely off. It takes a couple of tires to restart the engine. Unknown as to why this is happening. Took to dealership and they said they could not find any codes and to let them know if problems continues. This is very dangerous as I could have been on a major highway and caused an accident.

- Charlotte Hall, MD, USA

While leaving my office and making a left hand turn the car completely stopped mid turn. There was no check engine light on, no battery light appeared and the dash, radio and head lights were still on. A message appeared in my dash telling me to shift into park and then shift into the desired gear. I then put the car in park and tried to restart it 3 times before it started again. Now the car does this on several occasions after being told by a professional that they can't pin point the issue.

- Millington, TN, USA

I just purchased the Jeep a month ago & it has 43,000 miles. When the Jeep is in gear a "service shifter" message pops up on dash. Once it pops up you can't see your miles per hour until you pull over, shut the Jeep off & restart. I was pulled over & cited for my speed but I had nowhere to pull of the highway to. I feel like it is a huge safety issue. The message only pops up randomly every three or 4 days & everyone I call say they've never heard of this & it nothing comes up when hook up code reader.

- Blue Springs, MO, USA

Shattered sunroof while going 70-75 mph on highway

- Detroit, MI, USA

While I was driving the 'service shifter' light came on and gear shift lights are all red, P, R, N, D. this happened 2 times in less than 2 weeks. The car appeared to be functioning normally. After stopping and turning car off and restarting the lights went off.

- Sterling Heights, MI, USA

Service shifter light came on. Having to replace shifter and shifting harness. When warning came on all lights came on and was not able to use shifter.

- Pueblo, CO, USA

Overheats temp goes up to 240 degrees and the shifter keeps acting up. All the lights on the shifter light up in red both keep happening almost weekly.

- Yardley, PA, USA

Water collects in the spare tire compartment when driving in the rain or going through a carwash. Electrical fire possible due to the components being under water. Welding issue? refer to NHTSA recall R67. This auto is demonstrating all symptoms but the VIN is not included in the recall.

- Crystal Lake, IL, USA

Jeep only has about 50,000 miles on it and the service shifter light keeps coming on...it illuminates my entire gear shift red and the notification takes away my spedometer

- Belle, WV, USA

My radio doesn't get signal anywhere. I get one station and even it has static. It's not just in my hometown either. When I go on trips it is nothing but static and then you find a station every now and then. I'm not sure what the issue is, but it has done it the entire time since I bought it.

- Double Springs, AL, USA

All the red lights on the shifter light up then a "service shifter" message shows up on the screen. When all the lights light up you cannot move the shifter at all. We had to replace the battery because the battery was totally dead from something drawing power after the car was turned off. The lights on the shifter light up at any random time. When you are driving, you have to pull off the road turn the car off take the key out wait a few minutes and then start the car again. Sometimes it takes more than once to do this. The shifter cannot be moved when the red light are all on. This has been happening for several months now but has become almost an everyday occurrence

- Carver, MD, USA

Error message that states: "service shifter"on the dash board and all the lights on the gear shifter box light

- Alvin, TX, USA

Service shifter light comes on and off since reaching 31000 miles on the vehicle.

- Bossier City, LA, USA

My gear shift keeps lighting up and it tells me service gear shift. When this happens I turn off my car and restart it. The light goes out. This has been happening frequently. The first time I took it in they said that the code needed to be updated, it did not work and I even took it in to the dealership when it happened because I was close by. He just says bring it in. I took it in today and he told me unless they find something when they run it, they will not be able to do any thing to it. This is an on going problem.

- Texas City, TX, USA

Service shifter light shifter stuck

- Silver Spring, MD, USA

While the Jeep is in motion, the "service shifter" message becomes displayed on my screen, as well as all prindl lights glowing red. This has happened shifting the car into any gear, and has happened while turning the car as well as driving straight. It has also happened while street driving and highway driving. If you put the car in park, turn the car off, and turn it back on, the car does not immediately show the light, but has been happening more frequently since the first time it displayed the message (about 6 months ago). The Jeep has 60,000 miles on it, and the first time it displayed the message the Jeep had 50,000 miles on it.

- Oshkosh, WI, USA

Bangs into 2nd or 3rd gear intermittently after a stop or while driving at lower speeds 25-30 mph especially. Most erratic in city driving. The jolt is so hard the driver takes notice. The vehicle will hesitate at time from a stop then jump forward like a bat out of hell causing front wheels to spin. At lower speeds in city the vehicle has a delay from engine to transmission causing a jerking motion even when pressing ever so litely on gas peddle. The transmission holds gears aggressively before up shifting, so engine speed hangs high between shifts. The vehicle shifts occasionally immediately into 2nd gear from a stop and then drags it out and clunks into 3rd gear causing untimely shifting. Lithia Jeep and pelletier Jeep both did software updates with marginal improvement or made it worse. Also the transmission up shifts to soon often from 1st to 2nd gear. Vehicle at times has mind of its own for transmission never really knowing what to making not very predictable and dangerous to drive. The speed control is dangerous and a nightmare. When going downhill it makes transmission go into lower gears causing engine RPM over danger zone. It feels like the engine and transmission are going to explode. The speed control is really hard to predict what it will do! I'm scared to use it! I'm scared to drive this vehicle!

- Van Buren, ME, USA

The service shifter came across my dash I pulled over turned my vehicle off, the alert went off. Then after starting my vehicle again a different day the message reappeared.

- Corunna, MI, USA

The car was stopped for a light and completely died, the hazards wouldn't even turn on. The shifter and steering wheel were locked. It would not re-start. We had to call a flat bed tow truck who couldn't even get the wheels to move, he had to use dish soap so the wheels would slide up the ramp. This was extremely dangerous, other cars couldn't even tell there was an issue because the hazards wouldn't turn on. My teenage daughter was driving the car at the time and had to go out in traffic, with cars beeping, yelling and using rude hand gestures at her so she could put the hood up. This car is very dangerous. The dealership replaced the battery, it didn't fix the problem. They replaced the BCM, that didn't fix the problem. We are now without a car but I'd rather no car then have her killed while trying to drive this Jeep. There are over 40 complaints of the same problem on car complaints.com and the grande Cherokee had a recall for the exact problem, locking up and stalling, this needs a recall before someone gets killed!

- Jamesville, NY, USA