10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
27,548 miles

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« Read the previous 20 complaints

problem #172

Mar 222021

Cherokee

  • 42,500 miles
The Jeep has 42K miles. Recently the car suddenly, without any warning just quit while driving in traffic. This was the second time in 3 weeks this happened. 5K miles ago I got an synthetic oil change good for 10K miles. At approx. 5K miles was when the engine started to die. I contacted dealer in elizabethtown ky and explained what had happened. He apparently was aware that for every 1K miles, a quart of oil was used. This was never told to me and yet knowing this, the dealer told me I had to have the 10K mile oil knowing I would never reach that. He said there was some type of recall on a sensor that until they could schedule me in, I needed to pour oil into the engine which I did. My life was placed in dire jeopardy. And I was never made aware of this obscene usage of oil by this model. If the engine block had cracked due to this-than what?

- Bardstown, KY, USA

problem #171

Mar 092021

Cherokee

  • 48,000 miles
Burns though oil like a cheap alcoholic. Usually 1 quart is burned off every 1000 miles. This was something I was not aware of when I purchased the Jeep. When this first happened, initially I was told it was an electrical issue with the shifter. So that was a $500 repair. Later I found out that 2017 Jeep Cherokee have a unique ability to drink oil. If fca is aware, and not fixing the issue, thats bull crap. I have an older car with a similar engine and can put 10,000 miles between oil changes w/O an issue.

- Harker Heights, TX, USA

problem #170

Mar 122021

Cherokee

  • 77,202 miles
I just purchased my car January 4, 2021. I have had it cut off on me 4 times. Like shut completely off and it takes like 10 to 15 minutes to actually start back up. The shift gears message pops up, it cut the traction control automatically off so that light pops up. The check engine light and battery light pops up. I dont know whats happening but it almost caused an accdident twice on 695 highway because it shut off. Thank god the kids were not with me at the time. I am reading that his happens to alot of people with Jeep. Wish I would have known that before purchasing. I just want a safe and reliable SUV for me and my children.

- Middle River, MD, USA

problem #169

Mar 112021

Cherokee

  • 88,000 miles
So I got my car in April 7, 2020. My car has been in and out of the shop for the past couple months. To my engine stalling out to my car not. Shift that right way. A new transmission was put in January 2021. My electric stuff in the car goes in and out all the time. So it M mess up the computers this car has now had 4 new computers put in the car and I'm still having problems with it. And it does this anywhere on highway city street.

- Anna, TX, USA

problem #168

Mar 032021

Cherokee

  • 40,000 miles
When driving and making a right or left turn, an error message pops up on the screen stating can not switch gears while in drive, then the engine shuts off, it has happened to me 6+ times in the last month, it has happened in the middle of a left turn in a busy intersection 3 times and almost caused an accident. Once car is shut off and you give it a minute, when you restart it takes time to turn over. This is so unsafe and I am afraid every time I drive as I drive my daughter in this vehicle and think this should be a recall for sure. I took it to a mechanic they test drove and had the same issue twice, they ran diagnostics and nothing came up, when they researched it they found the complaints on this website and said I should take it to a dealership and they read that it may have something to do with the oil being used to quickly and when the turn occurs it sucks in air. Please help!!!

- Glendale, AZ, USA

problem #167

Mar 042021

Cherokee

  • 22,300 miles
Oil filter housing/cooler leaks and pools oil on top of engine. Part number 68105583af. Oil drains down either side of the engine. It is a plastic part that can easily fail due to dealer over lightning the oil filter when performing an oil change. Leak starts immediately this car has 22,300 miles on it and is a 2017.

- Libertyville, IL, USA

problem #166

Jul 012014

Cherokee

  • miles
Car speeds up and jolts since I purchased it. It also looses strength and does not go higher than 5mph on the road. I have taken it to the mechanic multiple times and they can't find anything wrong. They did fix the transmission some time ago and even after that it continues to jolt when in park. When driving it also jolts from low speed to high speed

- Everson, WA, USA

problem #165

Nov 122020

Cherokee

  • 56,000 miles
My Jeep will intermittently come up with a 'service shifter' error message. My car does not act abnormal otherwise but with reading a lot of the complaints I saw that most people are filing complaints with you to have a recall on the issue. This error messages occurs while I'm driving.

- Matthews, NC, USA

problem #164

Feb 042021

Cherokee

  • 55,000 miles
The transmission feels like it's jumping at low speeds.

- Hebron, KY, USA

problem #163

Jan 152021

Cherokee

  • 40,000 miles
I have had my car for two months and drove less than 2000 miles and my 2017 Jeep Cherokee apparently burned off most of the oil within that time and no low oil light came on and the oil was low. I would start driving my car and it would just shut off. Apparently this is a common problem. There is no reason why a oil light shouldn't warn you, the only warning you get is your car shutting off while driving down the road. This is not safe! here are many other complaints with the same problem. Https://#:~:text=engine%20burning%20oil%20problem%20of%20the%202017%20jeep, indication%20of%20any%20low%20oil%20until%20the%20stall

- Athens, AL, USA

problem #162

Jan 152021

Cherokee

  • 39,500 miles
I bought a 2017 Jeep Cherokee limited 10/31/2020. At least 7 times in the last two weeks my car has started and I drive about 1000 feet and my car dies. Flashes return to park and it shuts off. My car will start back after rolling over a few times. This is not safe because if I pull out in front of someone and my car dies I'm going to have a wreak. I read multiple of the same complaints at https://I really hope this problem can get solved and become recalled.

- Athens, AL, USA

problem #161

Dec 202020

Cherokee

  • 128,000 miles
Using excessive oil with no lights coming on. Caused my car to stall in the middle of a hwy today with no warnings. Get it back home and it is 2 quarts low on oil again. I put oil in it 1 1/2 weeks ago.

- Poolville, TX, USA

problem #160

Nov 232020

Cherokee

  • 55,000 miles
The vehicle is burning oil and even though the oil light doesn't come on the vehicle will stall and die while driving because it's burning oil. This should not be happening as there is no indication of any low oil until the stall. Keep needs to fix this or will be sued when an accident occurs because of an engine stall without any indicators

- Clarence, NY, USA

problem #159

Feb 282020

Cherokee

  • miles
The car started off by problems with the chip to compute that it needed to open the temperature control valve. So with that came the inability for me to start the car by being outside of it and also the check engine light would come on. Then our gears would light up as if the car was in ever position possible. We would park cut the car off and resume to drive. This problem persisted for a week or so went away and eventually came back. Now the engine feels as if it's giving out it doesn't accelerate well, I know it's a V4 but it should have maintained the get up the car has less than 50,000 miles on it and is well maintained with frequent oil changes with the best oil. Car is never driven on E or anything I don't understand how the car is failing this early. I heard Jeep's have been very dependable cars.

- Nashville, TN, USA

problem #158

Oct 112020

Cherokee

  • miles
Jan. 2020 the engine light stays on all the time. Now 4 times Sept. 2020 service shifter light has come on. July 2020 air condition had to br replaced.

- Pueblo, CO, USA

problem #157

Oct 062020

Cherokee

  • 2 miles
Vehicle won't start no click or crank all lights are on and dash reads engine too hot, vehicle hasn't been running for about 3 hours today.

- Cicero, IL, USA

problem #156

Sep 212020

Cherokee

  • 15,700 miles
I've needed to add a quart of oil every 1000 miles since the vehicle was new. I returned the car to the dealer at approximately 3200 miles and was put on an "oil consumption monitoring program" where I returned the car every 1000 miles for measuring the oil consumption. This was done every 1000 miles and the car now has 15,700 miles. When I returned to the dealer time before last, I was told to drive it another 1000 miles, return and if oil must be added, Chrysler will "replace the engine." When I scheduled my last consumption check, I was told Chrysler now upped the checking interval to 1500 miles. I therefor drove the car another 500 miles and returned to the dealer on 9/21/2020 where the the car was checked in. After the car was checked, the service check in guy told me they added another quart, and that I needed to put yet another "1500 to 1700" miles on the vehicle, then return for another final check, and if oil was needed, they would (once again) replace the engine. I understand from the service personal, that if the engine oil quantity drops to two quarts below full, the engine will shut off, and that this has happened numerous times.

- West Bloomfield, MI, USA

problem #155

Aug 312020

Cherokee

  • 34,612 miles
The contact owns a 2017 Jeep Cherokee. The contact stated that after the driver made a right turn into a shopping center, the driver was unable to turn the steering wheel and the vehicle abruptly stalled. The driver was assisted to move the vehicle out of the roadway. The driver drove the vehicle to home however, the vehicle stalled for the second time. The vehicle was towed to bergeron automotive dealer (3525 veterans memorial boulevard, metairie, la 70002, (504-888-2132). The dealer performed a diagnostic test that located the failure at the engine. The dealer added engine oil to the engine, and advised the contact to bring the vehicle back for inspection every thousand miles to have the engine oil checked and a new oil filter installed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 34,612.

- Metairie, LA, USA

problem #154

Jul 272020

Cherokee

  • 77,300 miles
The car powers off while driving. Has happened several times with no warning while I was on the road in motion.

- Lakewood, OH, USA

problem #153

Apr 012020

Cherokee

  • 38,000 miles
The check engine light came on. Found out could be gas cap or bad fuel. Filled up when close to empty. Engine light disappeared. Was fine for month or so. Now check engine light on constantly. Checked w auto parts store. Computer reader said could be thermostat. Only three years old. Now has 40K miles. Start w engine problems already?

- Cleveland, OH, USA

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