Check engine light comes on and the vehicle stalls while driving. Dealership claims low oil between oil changes, we have the oil changed regularly at the dealership and do not exceed the recommended mileage between changes. This has occurred on main roads during times of high traffic and has put my family in danger on several occasions. This started happening with less than 20,000 miles on the vehicle and has happened a total of five times now. The vehicle now has 36,000 miles on it and I'm tired of dealing with this issue.

- Madison, OH, USA

While driving the vehicle, the engine just shut off and all warning lights were displayed. Luckily I was not in heavy traffic or on highway. Had to wait about 30-45 seconds before it would restart. This has happened 3 times in the last month ( April). Is there a recall for this. I've looked into this problem and there are several complaints of this same issue.

- Lenexa, KS, USA

Intermittently, upon starting the Jeep will display and "service shifter" warning on my dash with all gears indicators (prndl) illuminated in red. I am able to move the shifter and can even operate the vehicle but, it feels unsafe. I have had mixed success with turning the Jeep off and restarting but, most of the time, it succeeds in eliminating the warning and the red lights. I have seen this issue posted on various websites as an issue for a number of Jeep models. Guidance or, a recall may be in order. I would appreciate either.

- Eugene, OR, USA

Engine keeps shutting down while driving on street or highway. 5 times since 9/19. Dealer replaced engine and problem continues

- Palos Hills, IL, USA

This car burns oil at an extreme rate, I've had it checked out for consumption tests after every 1,000 miles- it is always low on oil. With no answers from Jeep who is performing these tasks. Currently the car has been since about 25,000 miles- (im sitting at 51,000 now) shaking between gears, the RPM gauge tac jumps around, the car seems to struggle running. Every time the car is taken in - I'm told the car is running correctly even with high oil consumption as well as issues with transmission and that this is Jeep standard. I have yet to have anything resolved since I've been told there are zero problems or the dealership cannot replicate the issues I've had. A less than 3 year old car should not be burning more than a quart of oil every 1,000 miles. This is a car that has a standard of getting oil changes every 6,000 miles. How is this following Jeep standard. If I followed this standard I would be pulling my car into a dealership every recommended 6,000 miles with zero oil. I've had a starter explode in my engine, had it fixed for it to only do the same issue a week later. When in motion my entire car hopps around, its nearly impossible to take it on the expressway because I know its so dangerous. I cannot trust this car going over 55 miles an hour. I've given up hope in Jeep and still continue to get my regular work done to keep the car barely functioning. 51,000 miles. A car that as gotten an oil change every 1,000 miles the last two years. And has had complete regular work done on it. This is not okay. This is dangerous.

- Plainfield, IL, USA

While driving the vehicle, it would go into limp mode and shut itself down while driving. This has happened during 3 different periods time near the oil change interval, occurring 3+ or more times during each period. After complaining about it to the dealership, with the 3rd occurrence, they checked the oil prior to changing it noting there was no oil in the pan. After performing a fuel consumption test, it was noted that the engine between 6,000 and 7,000 miles (oil change time) lost over 1.25 quarts of oil. Between 0 and 6,000 miles, minimal to no oil was lost, but between 6,000-7,000 the oil would drop significantly with no obvious reason why. The dealership mentioned they have had other customers with a similar issue. If it was under warranty, then Jeep would likely replace the engine, but since no longer under warranty (expired at 60,000 miles), I would need to replace engine or tear down to diagnose the issue.

- Springfield, WI, USA

Driving 2017 Jeep with only 40,000 miles down a major highway.. battery light came on and Jeep stalled almost causing accident. Went to dealer for repair, was told it needed and oil change?!! unacceptable!! if issue isn't corrected, legal action will be pursued.

- Blairsville, PA, USA

The issue started while I was traveling doing 60 miles per hour on the highway when suddenly I had zero acceleration. It was as though I was in neutral. I stopped on the highway put the vehicle in park then back into drive. Still no response. I allowed the vehicle to roll back in neutral then put it in drive. It engaged into drive but only for a short time. I had the vehicle towed to Jeep where the problem was "fixed". only it's not fixed. The transmission will not disengage when slowing down.

- Stockton, CA, USA

The contact owns a 2017 Jeep Cherokee sport. The contact stated that while driving 35 mph, the vehicle stalled without warning. The contact stated that the failure recurred 6 times within ten days. The vehicle was taken to lebanon Chrysler Dodge Jeep Ram (518 w main St, lebanon, oh 45038) where the contact was informed to drive the vehicle for 2000 miles and to then have the vehicle tested for oil consumption. The contact was informed that depending on the result, the manufacturer may choose to replace the engine free of charge. The oil was topped of however, no additional mechanical repairs were performed. The manufacturer was notified of the failure. The approximate failure mileage was 40,732.

- Carlisle, OH, USA

Jeep throwing 'service shifter' message and lighting up the entire shifter. Locking brakes, steering wheel and when trying to turn the car off it only continuously tries to turn over instead of shutting off. This started as soon as I pulled out of my driveway on a straight neighborhood road. Consumer was told by the dealer wiring harness in the shifter needed to be replaced or repaired and could not guarantee a permanent fix. Vehicle was traded in and consumer no longer has the vehicle.

- Coupeville, WA, USA

My 2017 Jeep Cherokee has shut off while driving 6 times in a week and a half. Its always within a few blocks of start up. There are no warning lights, the car just shuts off while driving and takes several attempts to start it back up. All 6 times it has been while driving less than 25 miles and hour and has occurred without warning. Too scared to drive it on the highway. We had it to the dealership before with an issue with the "service shifter" light coming on and all the lights on the shifter were lighting up and causing the car to shut down. At that time, they said it was the shifter bezel and they replaced it. Now we are not getting a warning light at all before the car dies. This is an extreme safety issue and I am actually scared to drive my Jeep that I have had for less than 3 years. When talking to the dealership, they are saying they have had no reported issues with this before. We will find out today what they say and I will repost. I am very upset that there are so many complaints on here for the same thing and no one has done anything about it. Also, when we scheduled the appointment with cronin Chrysler Dodge Jeep Ram in lebanon Ohio, we were told they no longer give loaner vehicles. When did this change? especially for an issue with a vehicle that is an obvious manufacturer issue.

- Carlisle, OH, USA

At 15,000 miles my service shifter light would turn on. I have to pull over, put the vehicle in park and shut off the vehicle. This happens at least once a month. When I called the dealership they said there was nothing they could do about it if the light wasn't actively on.

- Nellis Afb, NV, USA

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the gear shifter warning light illuminated and the vehicle stalled. The contact pulled over and attempted to restart vehicle. Several warning lights on the instrument panel became illuminated. The contact was unable to restart the vehicle. The contact stated that the it seemed as if the vehicle was out of fuel even though the fuel tank was full. The vehicle was towed to griffin motors company 11031 perry hwy, meadville, pa 16335 (814) 336-2161, where a diagnostic test was still pending. The vehicle was not repaired. The manufacturer was not contacted nor notified of the failure. The failure mileage was 21,000. The VIN was not available.

- Centerville, PA, USA

Completely shuts down when driving with 30% oil life remaining with no warning. You loose all power steering and control.

- Shakopee, MN, USA

While making a left hang turn across 3 lanes of traffic my Jeep stopped accelerating. The battery light on the dash light up and the dash prompted me to put the vehicle in park. After being narrowly missed by multiple cars I was able to restart the Jeep and drive off of the road.

- Tucson, AZ, USA

I bought this vehicle brand new. Since about 30K I have been complaining that it is randomly shutting off without warning, regardless of speed. No engine power, and no power steering. I have been told this is a fail safe due to low oil. I have followed the fca guidelines and dealers for oil changes and cant really make between changes. I have done multiple oil consumption tests between two dealers bc I am told it doesnt burn enough for fca standards to replace the engine. I have called after it died out to ask for a tow in and have been denied and told it just means its time for an oil change. I have to have an ignition coil replaced on two separate incidents, reprogramming of the shifter PCM, and replaced the PCM. It wasnt till my latest incident that I recorded it and posted the video to twitter that an fca rep reached out to me to 'help'. I was told I still need to do oil testing bc I have to fail 3 in a row for further testing regardless of a history of the problem continuing and not getting better. 1st test it was only half a quart. Didnt even make it to the 2nd before the car shook violently, lost power, wouldn't accelerate and I had to be towed in. 1st was told the multiair actuator went out and fca agreed to pay for it, as im at 73K. Then I hear nothing from anyone for 8 days till I call the dealer and im told they are waiting on spark plugs. 20mins later the fca rep calls and says the engine needs to be replaced. They found, metal shavings inside, scorching, a piece of the exhaust valve missing and lost inside the engine. However fca will only pay for 1500 leaving the rest of the bill to me for something thats not my fault and an issue they continue to ignore. Had they investigated the problem earlier regardless of their oil burning rules they would have found the valve was cracked. Fca says they are not saying its my fault but are hiding behind the warranty.

- Shorewood, IL, USA

Vehicle can stop abruptly due to low oil as this engine improperly blows oil out the exhaust at a very high rate. Our vehicle blows out 1 quart of oil every 1,000 miles. The dealer has been monitering this problem since October 2019 when I found the oil level was down 2 quarts. The dealer will not correct the problem or elevate the problem to the manufacturer. We are left with a lemon. We purchased this vehicle new from the dealer it had 11 miles at purchase.this vehicle requires a valve repair or a new engine.

- Morton Grove, IL, USA

On January 18 2020 I was driving and after only a mile from home, coming to an intersection yielding to go left, my car completely without warning stalled in the middle of an intersection. I tried to re-start and took about 10 minuets get it to restart. I was driving the mile home when then I got a 'oil pressure low light'. I did an oil change that afternoon to find my car only had 2 quarts of oil remaining. My car is burning oil. I do regular oil changes. There are no leaks. I had no warning from my car that my oil was low. Although the feature to turn off my car worked properly in the event oil is low, my car is burning a large amount of oil and not giving me a low oil warning before turning off my car. This could have been much worse and happened on the highway which I generally travel. These model cars need to be fixed from burning oil and drivers alerted to when their oil starts to become low, not just shut off in the middle of the road.

- West Boylston, MA, USA

A service shifter message come up on my optometer screen 4 times in 3 days. The warning appears in red letters that also highlight all gear lights red and the screen was locked to service shifter. This takes places when I attempt to start my vehicle. The vehicle starts but I cannot shift the gears. I have read other reports of 2019 models having this happen and car stops while in motion. Please review this case, so many Jeep Cherokee models 2016-2020 have been widely affected by this shift system failure.

- Washington,, DC, USA

Service shifter the car turn off on major highway

- Exton, PA, USA