I brought a 2016 Jeep Cherokee in July 2017. I was having issues with the car the first month I brought it. Vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear.this issues has happened twice once I was at an intersection and the second time I was on the freeway. This has happened 3 times in the last month. This is dangerous and scary as this could have caused a collision. I keep my vehicle up to date on maintenance/service. It doesn't make sense that I am paying a car payment, have less than 62,000 miles on a less than 3 year old vehicle, and having these kind of safety concerns.. today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to maneuver the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by Jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". to be specific: Driving at about 25 miles per hour, straight following a right turn.... lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road.I had the car towed to the dealer and they had no explanation for me both times this happened. As soon as they would connect it to diagnose they said the codes would clear and the car was working. Its a waste of money because im going to get the same answer. I just dont know what to do now. This car has but my children and my life in danger. Chrystler and Jeep will not acknowledge the fact they have a major issue with their Jeep engine. I guess Jeep will resolved this issue when someone get in an accident or die.

- Capitol Heights, MD, USA

When starting or driving the car, the service shifter among many other warnings come on and the car does not function normally after that. It is very sluggish and jerks while accelerating. This has happened while stationary and while in motion. Multiple trips to dealerships and two years later the problem is still happening. I know of many people that are having this issue and the manufactures are doing nothing about it. My family and I do not feel safe in this Jeep.

- Safety Harbor, FL, USA

The contact owns a 2017 Jeep Cherokee. The contact stated that the service shifter indicator flashed intermittently on the instrument panel. The contact called oxmoor Chrysler Dodge Jeep Ram (4520 shelbyville rd, louisville, ky 40207, (502) 895-4520) and was informed that the vehicle would lose power when it needed an oil change while making turns. The dealer stated that when the oil was changed, the vehicle would operate normally. The failure recurred and the dealer stated that the oil changes needed to be more frequent, such as every 2,000 to 2,500 miles. The manufacturer advised the contact to call NHTSA to inquire about potential recalls. The failure mileage was 7,000.

- Louisville, KY, USA

The contact owns a 2017 Jeep Cherokee. While driving approximately 15 mph, the vehicle stalled and lost braking and steering ability. The contact had to make multiple attempts to restart the vehicle. The failure recurred approximately six other times. The vehicle was taken to haasz automall of dalton (315 S mill St, dalton, oh 44618) where they replaced the spark plugs and a coil twice. The manufacturer was not notified of the failure. The approximate failure mileage was 60,041.

- Barberton, OH, USA

My car has the 2.4 L engine. It has been burning off a lot of oil. The dealer changed the oil at 12,200 miles on April 2, 2019. We checked the oil level last week and it was low by 2 quarts. We took it back to dealer and the changed oil and started a oil consumption test. We are both retired and drive only about 6,000 miles per year. We purchased the Jeep new in March 2017 with 11 miles at 5500 miles in November 2017 we also had a "oil leak" symptoms. Google this problem on the internet reveals many customers of this 2.4L Jeep and Chrysler engine have problems of oil " blowing out". the dealer said no "low oil " light will warn you of low oil problem. They said the car will stop running while driving. I find this result to be unsafe and unacceptable. What is the NHTSA doing about this common problem?

- Morton Grove, IL, USA

For the past 12 months while the vehicle is in motion during different times of the driving cycle (drive, park, idle) a "service shifter" light appears on the dash. At this time no other light appears (check engine, low oil, electrical issue.) this occurs when the car has just been started, driving, or parked. It does not matter the temperature of the car. This has been noted by photos of the service light also with the mileage of the car. The issue sometimes results in the car turning itself off while it is in drive. When this occurs the car must sit for a period of time from 1 minute to 30 minutes then the car will turn back on without issue. The light appears without any known cause or contributing factor. The car has been towed to the dealership which it was purchased. The car has a service contract. When the vehicle is in the shop at the dealership the light is not on. The dealership claims that this issue cannot be diagnosed unless the light is on. The vehicle has been towed to the dealership for repair and maintenance on two occasions as it would not start for an extended period of time. This issue has not been resolved. This issue does not involve any recalled parts or products. The dealership denies any knowledge of this happening to other vehicles. Through a simple online search I found that there are many other drivers and vehicles with this exact issue. This poses a safety threat as the car turns itself off while it is in drive. It is my fear that this may occur while driving on a highway. This has only occurred to this point on a residential street. The vehicle is currently at the dealership pending repairs, but they noted as it is an intermittent issue it is unlikely that they will be able to diagnose or repair.

- Galion, OH, USA

While in motion the service shifter light came on and gear shift lights are all red, P, R, N, D - I pulled over shut of car and turned back on and message and lights went away

- Winthrop, MA, USA

Vehicle completely shut down while driving. Had driven about 1/2 mile on a county road, made a left turn and everything shut down. No steering, braking. Very scary!!! was able to restart vehicle after about 10 minutes and immediately drove home. Have not driven it since.

- Rockton, IL, USA

'check shifter' light came on and all lights on my shifter lit up as well. Car shifts very hard as well !

- Polk City, FL, USA

Motor uses two quarts of oil between oil changes. Rear ended popping and grinds when taking off.

- Beaver Dam, KY, USA

I bought the vehicle brand new form the dealer (farrish Chrysler Jeep Dodge Ram at 9610 fairfax blvd. Va 22031 and it always have issues and stops running, and I have to drop it off to their shop and it takes few days to diagnose the problem which cause me some problems to struggle with my work schedule and my son school and other family schedules. So I need to solve this problem and make sure the vehicle is safe to drive as I am a single mom and I need to not struggle much with a new vehicle.

- Alexandria, VA, USA

While driving the car in the highway and with 3 kids in the car I had the brake, ABS, and check engine light up. I wasn't able to drive it afterwards. I had to turn off vehicle and wait a bit then turn it on again. This has happened to me several times.I have called the dealership and they have no recalls.my vehicle has 50,000 miles and has been doing this since it had 25,000. Thd dealership has advised me my warranty is expired and unable to fix it unless I pay out of pocket.

- Weatherford, TX, USA

The contact owns a 2017 Jeep Cherokee. The contact stated that the vehicle was consuming an excessive amount of oil. Additional oil was added to the vehicle. There were no warning indicators illuminated. The vehicle was taken to turnersville Chrysler Jeep (3100 route 42, sicklerville, NJ 08081) and lilliston Chrysler Dodge Jeep (1501 N 2nd St #47, millville, NJ 08332, (856) 825-1937) where an oil consumption test was performed and determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 4,000.

- Glassboro, NJ, USA

The contact owns a 2017 Jeep Cherokee. The contact stated that the vehicle was burning oil. Napleton's river oaks Chrysler Dodge Jeep Ram (17225 torrence ave, lansing, il 60438, (708) 782-4768) performed an oil consumption test and confirmed that there was a failure. When the contact went on a short road trip, he noticed that the oil level was close to two quarts low. The manufacturer provided a case number and assigned a case manager to call him back. The vehicle was currently under a three year warranty. The contact felt that the manufacturer and dealer knew of the failure prior to selling him the vehicle. The failure mileage was 23,485.

- Lansing, IL, USA

"service shifter" message appeared on screen, all lights on pnrd turned red, could not see what gear vehicle was in. Had to turn car off to get message to leave.has happened numerous times now.. vehicle was in motion, on both city street and highway.

- Macomb, MI, USA

My vehicle is 2 years old, it has just popped up with a "service shifter" message. It is not able to be rebooted. Also, when the computer is tested nothing pops up to fix. Very frustrating and seems like there is a lot of similar cases.

- Liberty Township, OH, USA

Low oil indicator never came on.the vehicle randomly shuts down, when the oil is to low without any indication light coming on that the oil is low. This has been a common problem to the point where the dealers know exactly what the issue is. My vehicle shut down without warning in the middle of the road when turning right and indicated that I needed to put it in park and restart it. I checked the oil and it was almost dry! I added oil and will be taking it into the dealership! this Jeep only has 25K miles on

- Saint Helens, OR, USA

Vehicle out of oil twice before next oil change. It is not leaking out... vehicle must just be using too much oil??

- Tulsa, OK, USA

Car will not start, has to be towed for service. Fourth time for same problem. They installed new battery but after approx 30 days it happens again. Died one morning backing out of my driveway into street would not start. Towed to dealer. Happened again Friday morning at dealer now.

- Humble, TX, USA

I was attempting to merge onto the interstate when my Jeep shut off on me while on the entrance ramp. My car display flashed the battery symbol as well as the oil life symbol (oil life was at 55% according to vehicle display). It took several minutes before my Jeep would start again. I am unsure if the exact cause but I would assume that it is a safety feature to protect the engine, however it put me in a situation that could have easily cost me my life.

- Nashville, TN, USA