10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
30,073 miles

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problem #96

Nov 012019

Cherokee

  • miles
The shifter is going out with 47000 miles in it and no recall or anything.so one day it will not go in gear.

- Eddyville, KY, USA

problem #95

Oct 272019

Cherokee

  • 23,000 miles
Service shifter warning light comes on while driving. Resets when vehicle is restarted

- Belton, TX, USA

problem #94

Oct 202019

Cherokee

  • 50,000 miles
Alternator is dead on 2017 Jeep Cherokee at roughly 50K miles. Was brand new when purchased in March 2017 & have had service shifter message pop up several times. Car has turned off while driving. And now alternator has died. Took to dealership every time vehicle had an issue. Dealership did a software update. Couldn't explain why car kept turning off while driving. Now at almost 3 years old & 50K miles the vehicle needs a new alternator.

- Atlanta, GA, USA

problem #93

Oct 162019

Cherokee

  • 28,850 miles
Service shifter message popped up. All lights on shifter came on.

- Inman, SC, USA

problem #92

Jun 082019

Cherokee

  • 43,000 miles
The shifter service light comes on and all the lights on the gear shift light up red. I have to turn the car off and then on again to shift gears. It happens at random times on a regular basis. I'm listing the first time it happened, but it happens more and more.

- Katy, TX, USA

problem #91

Oct 072019

Cherokee

  • 22,790 miles
I put my car in drive after backing up and all the lights on the shifter illuminated and I got the notice to "service shifter ". I turned the car off and restarted and the shifter was normal again.

- Henryville, PA, USA

problem #90

Sep 022019

Cherokee

  • 31,745 miles
Service shifter warning came on and gear shift lights are all red on P, R, N, D - this was while in motion going down the road

- Livingston, LA, USA

problem #89

Oct 042019

Cherokee

  • 20,000 miles
I keep getting a service shifter warning while driving my Jeep. All the lights for the shifter light up (D, N, R and P). I have to pull over and restart the car off to dismiss the warnings.

- Worcester, MA, USA

problem #88

Sep 302019

Cherokee

  • 43,897 miles
When I started my car, a "service shifter" message appeared on my dashboard screen & every gear on the shifter turned red. I turned my car off & back on again. The message & red colors on the shifter appeared, again. I then turned my car off & back on again, & the message & colors did not appear.

- Miles, TX, USA

problem #87

Sep 272019

Cherokee

  • 6,260 miles
Starting 2/23/19 warning lights for park brake, shifter, 4WD, park assist, tire pressure and check engine light came on. Went away after driving down road. Did it again 7/10/19, took to dealer. They patched a tire and said nothing else was wrong. Did it again 7/16/19. Took to dealer, they kept a few days, said they couldn't find an issue. Did it again 9/13/19. Did not take to dealer. Did it again 9/27/19 and this time car had trouble driving. Dealer will not do anything to fix this issue! this is ridiculous!

- Savannah, GA, USA

problem #86

Sep 182019

Cherokee

  • miles
The service shifter notice comes up and all the gear lights light up at once.

- Lake Mary, FL, USA

problem #85

Sep 102019

Cherokee

  • 53,000 miles
Bezel and shifter harness malfunction which is dangerous and numerous complaints on internet. Dealer ordered parts. $456. This needs to be a recall.

- Rochester, MI, USA

problem #84

May 252018

Cherokee

  • 20,000 miles
2017 Jeep service stifter come on several time when driving, I have to stop and turn it off before I can turn it on again taken it back to the dealer several times and, my Jeep moving then I turn off Jeep and sometimes jerking when am driving before coming to a stop I feel like someone hit my from behind.

- San Antonio, TX, USA

problem #83

Sep 022019

Cherokee

  • 42,638 miles
The message service shifter appears on the main display, and all the lights on the shifter console light up. This is the third time it's happened in three months. Once was driving on highway, the other two times were on startup from park. I haven't noticed any driving issues. Yet.

- Vestal, NY, USA

problem #82

Feb 182019

Cherokee

  • 52,000 miles
On numerous occasions when I start my vehicle the all of the lights on the shifter light up. The dash will then say the message "service shifter now". the only way to clear the message is to shut my car off and restart it. Sometimes 3 or 4 times in a row. Last time it happened I hooked up a tester to see if it gave a code. It gave code U0164 "lost communication with HVAC control module". I shut it off and restarted and the dash said "no bus" and I had no control over my front windows, radio, touch screen or HVAC. My heater was on high and so was the fan. I couldn't do anything to change it. After I shut it off for apx. 15 minutes or so it corrected itself. Speeds varied from 0 mph up to 60 mph. Sometimes had to drive with the message because it wouldn't go away after restarting the vehicle several times.

- Gray, IA, USA

problem #81

Jul 012018

Cherokee

  • 30,000 miles
Service shifter warning light coming on while driving or parked every other day. I have to pull over and shut motor down and restart and will come on again in a few days..

- Vineland, NJ, USA

problem #80

Aug 162019

Cherokee

  • 46,818 miles
The 'service shifter' warning light comes on and the steering locks up. This has happened once before and the shifter control module and wiring harness was replaced. It has been about 10 months since that service. Chrysler has a warning noted but it's not a recall.

- Danbury, TX, USA

problem #79

Aug 072019

Cherokee

  • 50,000 miles
In motion 3 times now all shifting lights light and we get error message service shifter soon. Once it started running ruff and felt like it was trying to shift without human input. Pulled over turned off waited short time started and error was gone. Third time it happened turned off cleared on restart and drove 1/4 mile came back on. No dealer in area clames to have ever heard of it. I can find others on online forms with same issue dealers also saying never heard of it. A fix needs to be found otherwise this is an extremely expensive lawn ornament.

- Columbiaville, MI, USA

problem #78

Aug 062019

Cherokee

  • miles
Service shifter notification came on again. I had it replaced under warranty at 33704 miles. Came on again approximately 50,000. Called dealership, no longer under warranty. Looked online, this is an on going issue with Cherokee's and fga will not do a recall. **this notification cames up on the hud and cannot be removed without service, thus making my display useless.**

- Auburn Hills, MI, USA

problem #77

Jul 142019

Cherokee

  • 49,000 miles
My "shifter needs service" light comes on, along with all of the other lights and I am forced to stop my car, turn off the engine and restart the vehicle in order for the light to go away. I have it scheduled for service but they will need it a minimum of 2 days. It seems like a lot of other Jeep Cherokee owners are having similar issues yet there is no recall on this. Wondering why not?

- Reno, NV, USA

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