10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
9 / 0
Average Mileage:
27,645 miles

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« Read the previous 20 complaints

problem #102

Nov 282019

Cherokee

  • 28,000 miles
My gear shift prnd letters will randomly light up with a warning being displayed saying service shifter. The light comes on randomly while driving or while parked. The light shuts off when the car shuts off and turned back on but comes on randomly again periodically.

- Apo, AE, USA

problem #101

Nov 292019

Cherokee

  • 20,000 miles
Service shifter light comes on and shifter lights all turn red. Initially would reset after restart, now stays on. Started at 20,000 miles, now at 32,800.

- Penryn, CA, USA

problem #100

Nov 242019

Cherokee

  • 16,122 miles
Dash indicates service shifter, all P-R-N-D gear light comes red. Second time in a month now.

- Wayne, NJ, USA

problem #99

Nov 192019

Cherokee

  • 36,000 miles
It keeps saying swift shifter. All of the lights come on where I shift from drive to reverse

- Newport Richey, FL, USA

problem #98

Apr 062019

Cherokee

  • 24,000 miles
While in motion- car chimes, all lights on shifter illuminate, dash reads "service shifter" has happened intermittently since March 2019 and as recently as November 2019. Taking car in to be checked on 11/20/2019.

- Staten Island, NY, USA

problem #97

Oct 172019

Cherokee

  • 35,500 miles
Vehicle exhaust system has rotten egg smell. Car has been taken to Jeep dealer 34 times and they have not been able to fix car.

- Boone, NC, USA

problem #96

Nov 012019

Cherokee

  • miles
The shifter is going out with 47000 miles in it and no recall or anything.so one day it will not go in gear.

- Eddyville, KY, USA

problem #95

Oct 272019

Cherokee

  • 23,000 miles
Service shifter warning light comes on while driving. Resets when vehicle is restarted

- Belton, TX, USA

problem #94

Oct 202019

Cherokee

  • 50,000 miles
Alternator is dead on 2017 Jeep Cherokee at roughly 50K miles. Was brand new when purchased in March 2017 & have had service shifter message pop up several times. Car has turned off while driving. And now alternator has died. Took to dealership every time vehicle had an issue. Dealership did a software update. Couldn't explain why car kept turning off while driving. Now at almost 3 years old & 50K miles the vehicle needs a new alternator.

- Atlanta, GA, USA

problem #93

Oct 162019

Cherokee

  • 28,850 miles
Service shifter message popped up. All lights on shifter came on.

- Inman, SC, USA

problem #92

Jun 082019

Cherokee

  • 43,000 miles
The shifter service light comes on and all the lights on the gear shift light up red. I have to turn the car off and then on again to shift gears. It happens at random times on a regular basis. I'm listing the first time it happened, but it happens more and more.

- Katy, TX, USA

problem #91

Oct 072019

Cherokee

  • 22,790 miles
I put my car in drive after backing up and all the lights on the shifter illuminated and I got the notice to "service shifter ". I turned the car off and restarted and the shifter was normal again.

- Henryville, PA, USA

problem #90

Sep 022019

Cherokee

  • 31,745 miles
Service shifter warning came on and gear shift lights are all red on P, R, N, D - this was while in motion going down the road

- Livingston, LA, USA

problem #89

Oct 042019

Cherokee

  • 20,000 miles
I keep getting a service shifter warning while driving my Jeep. All the lights for the shifter light up (D, N, R and P). I have to pull over and restart the car off to dismiss the warnings.

- Worcester, MA, USA

problem #88

Sep 302019

Cherokee

  • 43,897 miles
When I started my car, a "service shifter" message appeared on my dashboard screen & every gear on the shifter turned red. I turned my car off & back on again. The message & red colors on the shifter appeared, again. I then turned my car off & back on again, & the message & colors did not appear.

- Miles, TX, USA

problem #87

Sep 272019

Cherokee

  • 6,260 miles
Starting 2/23/19 warning lights for park brake, shifter, 4WD, park assist, tire pressure and check engine light came on. Went away after driving down road. Did it again 7/10/19, took to dealer. They patched a tire and said nothing else was wrong. Did it again 7/16/19. Took to dealer, they kept a few days, said they couldn't find an issue. Did it again 9/13/19. Did not take to dealer. Did it again 9/27/19 and this time car had trouble driving. Dealer will not do anything to fix this issue! this is ridiculous!

- Savannah, GA, USA

problem #86

Sep 182019

Cherokee

  • miles
The service shifter notice comes up and all the gear lights light up at once.

- Lake Mary, FL, USA

problem #85

Sep 102019

Cherokee

  • 53,000 miles
Bezel and shifter harness malfunction which is dangerous and numerous complaints on internet. Dealer ordered parts. $456. This needs to be a recall.

- Rochester, MI, USA

problem #84

May 252018

Cherokee

  • 20,000 miles
2017 Jeep service stifter come on several time when driving, I have to stop and turn it off before I can turn it on again taken it back to the dealer several times and, my Jeep moving then I turn off Jeep and sometimes jerking when am driving before coming to a stop I feel like someone hit my from behind.

- San Antonio, TX, USA

problem #83

Sep 022019

Cherokee

  • 42,638 miles
The message service shifter appears on the main display, and all the lights on the shifter console light up. This is the third time it's happened in three months. Once was driving on highway, the other two times were on startup from park. I haven't noticed any driving issues. Yet.

- Vestal, NY, USA

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