4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,073 miles

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« Read the previous 20 complaints

problem #126

Feb 232022

Cherokee

  • miles
My car will randomly shut off going 60mph. I will start it back up and it will make a pop sounds and give a little gas to go and it acts like I I-??m giving it more gas than I am. I have almost been hit on freeways because of this. This is the 2nd time in 2 years. I took to a dealership and was told they had to rest my motor but gave me no paper work on that

- Baytown, TX, USA

problem #125

Nov 222021

Cherokee

  • miles
Car shuts down after seeing "service shifter"

- East Brunswick, NJ, USA

problem #124

Nov 242021

Cherokee

  • miles
Coming to a stop at a stop sign and the dash made a ding followed by the engine light coming on, the shifter went into park on its own, the display stated -??Shift to park and then select desired gear-??, lights flashed on the shifter console. Unable to drive I had to restart more than once. Car barely restarted before I was able to shift again and continue home.

- Tamarac, FL, USA

problem #123

Nov 222021

Cherokee

  • miles
The other day yet again, a -??service shifter-?? error showed up on my jeeps dashboard shortly after I started to the vehicle. The error showed on the dash and all of the lights on my shifter turned solid red. This is a big safety issue and seems as if there could be some electrical or power train components malfunctioning internally in my Jeep. After turning the car of and then on again, the error did not come back on. This happens repeatedly every few months or so and is very concerning. I took it to my hero dealer and they stated they could find any faulty codes when running diagnostics and they was nothing they can do. This issue needs to be addressed with Jeep and a recalled needs to be issued immediately before this leads to serious malfunctioning while operating.

- Oak Forest , IL, USA

problem #122

Sep 202021

Cherokee

  • miles
All of the lights came on on the shifter while driving and the dash warning stated there was a shifter problem. The check engine light was also illuminated. This issue put my child's safety at risk as she had to pull over on the side of the interstate not knowing if the car would continue to operate in drive. The car had previous problems that resulted in a sudden engine stall making her fear it was too risky to continue to drive. This problem is not rare, and Jeep should be required to fix it.

- Pearland, TX, USA

problem #121

Oct 142021

Cherokee

  • miles
Twice so far on this particular Jeep, all of the lights on the shifter light up and on the display above the steering wheel it displays the message -??Service Shifter-??. The issue will go away once the Jeep is shut off and turned back on. I have researched this online and a ton of people are having the same exact issue with low mileage. This needs resolved ASAP. I would hate to see what happens if we-??re driving or to get left stranded somewhere.

- Orwigsburg, PA, USA

problem #120

Sep 112021

Cherokee

  • miles
While driving, all lights on gear shifter all light up and message on screen will say shifter needs service. Stays on while driving. Typically occurs at night. When I start the vehicle the next morning the light isn-??t on.

- Ladson, SC, USA

problem #119

Sep 022021

Cherokee

  • miles
After backing out of a parking spot, I received a "service shifter" warning on my instrument panel and all the indicator lights on my shifter illuminated. After turning the car off and back on, the warning went away but reappeared mid-drive a day later. Concerned that my car may not be fully in gear, or that it might slip out of gear, I made an appointment with my dealership. After inspection, they confirmed that there was an intermittent short in the shifter and it would need to be replaced. Through my own independent research, I found countless reports of the same issue in this vehicle, which the dealership confirmed to me that it is a common problem they are aware of. If this is a common problem, and consumers are forced to spend thousands to repair the issue on relatively low mileage vehicles, it seems to me that a recall may be in order.

- Colorado Springs, CO, USA

problem #118

Sep 152021

Cherokee

  • miles
I keep getting a service shifter warning.

- Pueblo, CO, USA

problem #117

Jun 012019

Cherokee

  • miles
Service shifter and all lights on gear shifter light

- Egg Harbor City , NJ, USA

problem #116

Aug 102021

Cherokee

  • miles
All lights on shifter console light up red and light which says "Service Shifter" shows up on dash. Reviews of this problem online is showing it to be a common problem.

- Rockford, IL, USA

problem #115

May 012021

Cherokee

  • miles
I was getting a service shifter light and called the dealer and the said it was a recall it needed a system reboot to bring it in. I did. But that did not fix the problem the light is still on and after doing research it really is the wiring for the shifter. Which can cause the vehicle to not signal what gear it is in. My car had failed to to indicate which gear it has been in multiply times.

- Clinton, TN, USA

problem #114

May 112021

Cherokee

  • 82,000 miles
Power transfer unit failed, 2014-2017 models the same as mine have been recalled for this very type of failure. My 2018 was build with exact same ptu assembly. I think mine should be covered under this recall was driving to store on hwy 26 8 miles West of swan valley Idaho, cruise control set at 65 mph, loud bang, lost all forward motion, coasted to side of road, put in park and vehicle rolled backwards into dirt on side of hwy, braked and set park brake, called tow truck and vehicle is at local Jeep dealership, could have killed me if conditions were different.

- Pinedale, WY, USA

problem #113

Apr 222021

Cherokee

  • miles
At random times the message "service shifter" appears, and all of the lights on the shifter turn red. This has happened about a dozen time and has happened when in drive(on highway and streets) and when in park. If I turn the car off and on the message disappears. From all the research I've done it appears to be happening to a lot of Jeep (2014-2019) owners. Seems very dangerous!!!

- East Providence, RI, USA

problem #112

Apr 172021

Cherokee

  • 52,104 miles
During transit down the street and once the car turned on in the driveway, the shifter column lights are lit up in red, the dash reads service shifter. Please help us and others resolve this issue as it is a hit and miss with the dealerships and Jeep stating that it is not an issue enough to call it a recall when there are dozens if not hundreds with the same issue.

- Hesperia, CA, USA

problem #111

Mar 142021

Cherokee 4-cyl

  • 73,000 miles
Vehicle is stalling due to excessive oil consumption.....no oil indicator light comes on. But vehicle even when oil indicator gage says there is oil....the oil is low and causes stalling. There is a recall for this vehicle for excessive oil consumption. Stalls when vehicle is stationary in traffic. Brought the car in for oil consumption test. They said everything was normal and to change oil every 3000. Thuis does not fix the underlying issue. Reading online there seems to be a class action suit and dealerships are not helpful with this issue. Nervous to drive long distance especially when no indicator lights illuminate to let you know you are low on oil.

- West Palm Beach, FL, USA

problem #110

Apr 102021

Cherokee

  • 18,000 miles
My 2018 Jeep Cherokee has less than 18,000 miles on it and over the course of the last few months, the service shifter message appeared on my dashboard and the tree lights were all lit up. I parked the car, turned it off and waited a few minutes and turned it back on. Lights and message was gone. This happened once after that - about 2 months later - and same thing, I was able to reset it by turning it off and on. Today the message appeared on my dashboard and would not go away. I drove straight home (about 3 miles), pulled in to my driveway and it would not go in to park or neutral - it stayed in drive. I was able to turn the car off but not extract the key nor could I start the car again. I was driving every time the warning light and tree lights came on. Today the only way I could get my key out was to use the manual shifter and try to remember the shifting pattern! I eventually figured it out and was able to remove the key. The dealer can't tell me if my extended warranty covers it but wants me to drive it over to them about 15 miles away. I am reading that cost is anywhere between $400-$1,000 and days without a vehicle. There are hundreds of posts citing the same issue on carguru's website. This really needs investigated for a recall. There is no way this is safe!! this is my one and only daily driver and I cannot be without a vehicle! check out the complaints here: Https://www.cargurus.com/cars/discussion-T68742_ds990296

- Bradenton, FL, USA

problem #109

Mar 292021

Cherokee

  • 45,000 miles
My vehicle told me to put it in neutral and then park while I was at a red light. I did that and my vehicle would not move. I left it in park and turned the vehicle off but it would not restart. I sat at the light with my hazards on for about 2 min, I tried to turn it on again and it struggled but it ended up turning on. 3 days later at the same light on my way to work the battery light started flashing and beeping, my engine light turned, and the traction control light turned on. It wouldn't let me drive but 5 mph. I pulled over and turned the car off. Later that day when I took it to the shop none of those lights were on and I was told "there's nothing wrong" with my Jeep. I'm so frustrated because clearly there is something wrong.

- Abilene, TX, USA

problem #108

Mar 142021

Cherokee

  • 41,000 miles
On March 14th while slowing and turning right on a state maintained country road, the vehicle engine stalled and power steering was out with the battery light on.. vehicle was restarted after two attempts after putting it back into park. On March 16th while driving the vehicle to the dealership, the vehicle stalled at a stop light in the same manner described above on us hwy 421. It took 4 attempts to restart the vehicle. Currently the dealership cannot recreate the stall and will be sending us on our way with this vehicle unrepaired. Many complaints have been found in a simple google search. This is a dangerous condition and will possible cause serious injury or death to the driver and occupants.

- Autryville, NC, USA

problem #107

Mar 182021

Cherokee

  • 40,000 miles
'service shifter' message appears on screen and all lights on shifter light up. Goes away after turning off car and turning back on. When message appears, cannot view digital speedometer or other car diagnostics. Dealer does not know what the issue is.

- Baton Rouge, LA, USA

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