Message "service shifter" displays on screen and red lights light-up along the shifter... occurs when Jeep is stationary, in driveway or parking lots - multiple times. Dealership says its not part of the power train..." and supposedly never heard of this message...." the car is not safe as when this message comes up you cannot manually select gears, and neither can you access key information like tire pressure, coolant/oil/transmission temps, oil life, battery voltage, fuel economy, trip info. It also disables the ability to get to screen setup, .

- Phoenix, AZ, USA

Service shifter warning on dash. I've already had this supposedly replaced under warranty once and the light has been coming back on again. Evidently, this is an ongoing problem from what I'm seeing and it would be nice if Jeep owners didn't have to continue to suffer the consequences of the manufacturer's short comings. This is getting ridiculous. Just had to have my oil recall addressed because they clearly can't build cars properly. A recall would be fabulous so we don't have to keep forking out money on things we shouldn't have to.

- Orangeburg, SC, USA

The "service shifter" display comes on intermittently during startup and when pulling in to a parking area. The vehicle has to be placed in park, shut off and then restarted. Had the vehicle checked and no odb code shown in memory and have been told that this is a common occurrence by owners but dealers claim to have no knowledge of this problem.

- Gulf Breeze, FL, USA

The service shifter light came on at 74,000 miles and again at 77,000 miles while in motion.

- Dallas, GA, USA

Service shifter illuminates on dash and all auto transmission gears on shifter illuminate. Occurs when car is in motion. Has occurred multiple times in past week. Search of internet shows this is very common among theses vehicles

- Yukon, OK, USA

Display indicates "service shifter" and all lights on gear selector are lit (prnd). This occurred at 30,000 miles (code U1465 and P1C86-1D) and was serviced by the dealer. Dealer replaced the shifter. Issue is reoccurring at 50,000 miles.

- Lincoln, NE, USA

I have a 2018 Jeep Cherokee. The service shifter keeps coming on and all the gear shift lights are lit up. The car will stall or completely stop operating when this occurs. It occurs when I am driving in city traffic, highway traffic or stationary.

- Savannah, GA, USA

Service shifter warning comes on very often while driving vehicle.

- Hillsboro, IL, USA

After owning my brand new 2018 Jeep Cherokee for a few months, I turned on my vehicle and the service shifter warning came on in my dash and all the lights on my shifter lit up. I call the dealership and they told me to bring it in, so I took it and when I turned the car off, the message no longer appeared. The dealership took the vehicle for diagnostic testing and it said it came back fine. Upon getting my car back, it was randomly showing the service shifter message again so I took it back to the dealership two more times for the same issue and they stated that they couldn't duplicate the issue and so nothing was fixed. I have now owned the vehicle for 3 years and they refuse to fix the still appearing issue. No check engine light appears but I fear that whatever is causing the warning to appear may cause issues. I have read that many many others have had the same issue and the dealership wouldn't do anything. All three times I took my vehicle in, it was under warranty and they wouldn't do anything.

- Portage, IN, USA

The shifter keep saying that it needs to be serviced the car only has 30,000 miles on it. I have spoken with other Jeep owners and they say that they have has the same issue

- Flushing, NY, USA

While driving at 55mph, my Jeep gave "service shifter" and reduced power. All shifter lifts where lite. I pulled over and call my dealer, they advised me to turn off engine for 2 minutes and restart my Jeep, this should clear it. This was at 34,000. It did clear it. It happen again at 35,900 miles and I did what I was told the first time.. happen again at 37,500 miles, finally got dealer to look at it and now they say I need a new bezels, harness and shifter. I have read this has happen to 1,000S of others.

- Norwich, NY, USA

Service shifter light came on on dash after I started my Jeep, also all the red lights next to the shifter were lit up. Would not turn off until restarting the vehicle. Have read many Jeep owners having the same issue with their Cherokee. Should be recalled and fixed by Jeep!

- Streamwood, IL, USA

I continue to get a service shifter issue. Vehicle has 13,000 miles on it. This is a known problem across multiple years of Cherokee. Dealership said it was a battery problem but after a new battery, I still receive the warning. Warning came on while parked, just after startup.

- Nolanville, TX, USA

Transmission is shifting very hard randomly while driving

- Pittsburg, TX, USA

While driving service shifter warning came on and all lights on shifter were lit. This happened around 37;600 miles.

- Manchester, NH, USA

The car randomly shut off while I was at a light. It has done this several times and it is very dangerous. I almost got rear ended. There has been several complaints about this. It was in motion once and the wheel locked up. But it was a very slow motion. Second time I was taking off from a stop

- Weatherford, TX, USA

The car will just shut off in idle, sometimes it will start right back up, others you have to wait a few minutes. Took it to dealer a few times and they keep saying that it is because when the oil gets low it this model that happens so I have to get the oil changed once a month

- Rex, GA, USA

The contact owns a 2018 Jeep Cherokee. The contact stated that the vehicle shut-off while driving at various speeds, without warning. The contact stated that the vehicle was taken to an independent mechanic who informed him of an unknown recall on the vehicle. The mechanic suggested that the vehicle no longer be driven until it was repaired. The contact called hertrich Chrysler Dodge Jeep Ram of elkton (1147 E pulaski hwy, elkton, md 21921) where he was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

- Cecilton, MD, USA

Driving on highway and the "service shifter" warning came up on the information screen and all the shifter indicator lights P R N D etc. Light up. Had to stop and restart the vehicle.

- Ruffin, NC, USA

Service shifter warning on dash & all red lights of shifter. Car only has 17, 500 miles. Vehicle was stationary.

- Milford, OH, USA