10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
18,467 miles

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« Read the previous 20 complaints

problem #76

Jun 012020

Cherokee

  • 18,500 miles
Started vehicle and all lights on the shifter panel came on and a warning of "service shifter" came on the dash. This happens multiple times per week and after two attempts at getting this fixed, the dealership has no clue. It is now impossible to shift when this happens.

- League City, TX, USA

problem #75

Sep 012020

Cherokee

  • 40,000 miles
Service shifter keeps appearing on the dash of the Jeep. All of the lights beside of the shifter light up red and stay on until the vehicle is turned off. I have contacted the dealership and they say there is nothing they can do about it. The light will turn on when it is parked or random times while I am driving down the road. The problem has happened since the vehicle was purchased.

- Ferguson, NC, USA

problem #74

Aug 092020

Cherokee

  • 27,150 miles
I am consistently getting a service shifter light on my 2018 Jeep Cherokee. It has 30000 miles on it. I shut the car off and it goes off. I have seen another of other complaints on online forums about this same issue.

- Loysville, PA, USA

problem #73

Sep 072020

Cherokee

  • miles
My Jeep kept giving the service shifter but when I called the Dodge house in odessa Texas they told me there was no recall for it. So I had to pay for the repair but still took almost 3weeks just for them to get the part because they where in back order

- Stanton, TX, USA

problem #72

Aug 302020

Cherokee

  • 41,000 miles
My car only has 41,000 miles and recently just purchased it 2 months ago and it started saying 'service shifter' and the shifts all light up red. After doing some research online, a lot of Jeep owners experience this issue with Jeep. An issue that never seems to go away regardless of taking it to a shop

- Marysville, CA, USA

problem #71

Aug 282020

Cherokee

  • 66,000 miles
I have a 2018 Jeep Cherokee and a couple of times the shift service light comes on and prnd all light up...looked it up on long and a lot of Jeep have this problem...that's why I bought a new car so I would be safe and now I'm scared that I will wreck if it goes out...when this happened you have to put it in gear and cut your car off...but what if it does it while I'm driving

- Dora, AL, USA

problem #70

Nov 202019

Cherokee

  • 30,000 miles
Every now and then when I start the vehicle or while I am driving it a message will pop up on my dashboard that says 'service shifter.' The shifter lights flash red and I generally have to pull over and restart the vehicle. Sometimes more than once. The shifter appears to function perfectly fine, so it is puzzling that I get this reoccurring notification every few thousand miles.

- Conyers, GA, USA

problem #69

Aug 172020

Cherokee

  • 20,000 miles
All the lights on the gear box turn on and says "service shifter". happened once a month and is becoming more and more frequent.

- Napa, CA, USA

problem #68

Aug 112020

Cherokee

  • miles
I have 2018 Jeep Cherokee with 85353 miles it had service shifter twice when I was driving so I had to pull over on highway and turn off engine and turn on engine shift to park then to drive

- Shiprock, NM, USA

problem #67

Feb 012018

Cherokee

  • 6,000 miles
Service shifter dash warning comes on while driving. At the same time, the prnd lights on the gear selector light up. The notification clears and the lights turn off when the vehicle is shut off and restarted; however, the notification will appear again intermittently. The vehicle has been serviced for this issue three times and will go in for another service to resolve this issue on Wednesday, July 29. As of now, the vehicle has not been repaired and the warning light still comes on.

- Leland, NC, USA

problem #66

Jul 122020

Cherokee 4-cyl

  • 31,000 miles
Car was sitting still, had not been running (in over 36 hours)L under the carport. We went to get into the car and then noticed, the back glass had busted in the same place (the heater connector) on both sides. The glass busted out wards. Husbands vehicle was right beside this one, and there was no visible signs of vandalizm.

- Ardmore, OK, USA

problem #65

Jan 282019

Cherokee 4-cyl

  • 35,000 miles
I've have my 2018 Jeep Cherokee since November 1,2017 and in early 2019 a 'service shifter' message showed up on the dashboard. I turned the engine off and waited 30 seconds and turned it back on and it showed up again so I took it to the dealership closed to my house they fixed it. After I got it fixed the same message has showed up 6-8 more times and I repeated the same process where I turn the engine off and on again and the message goes away but then a few weeks later it shows up again. Also it will show up sometimes when I'm driving on the highway or even just driving down the street.

- Phoenix, AZ, USA

problem #64

May 242020

Cherokee 6-cyl

  • Automatic transmission
  • 63,300 miles
When driving a shifter service light comes on. All on the red light indicators come on by shifter.

- Grantsburg, WI, USA

problem #63

Apr 152020

Cherokee

  • 42,000 miles
Shifter service warning stating needs services appears while driving on the highway. When service light comes on all the lights on the shifter are lite up red. Dealer is not aware of any recall when I turned the engine off the shifter service light goes away however comes back in a few days to a week or so later. Has happened at least 4-5 fives now in last 2 months

- Monticello, KY, USA

problem #62

Mar 032020

Cherokee

  • 33,200 miles
Vehicle shuts down for no apparent reason, gas pedal does not work, brake does... definitely a safety issue

- Strabane, PA, USA

problem #61

Feb 102020

Cherokee

  • miles
All of a sudden "service shifter" with the shifter lights all illuminated red. I've had nothing but problems with this thing since I bought it. The transmission is spanked. My car will shut off in motion and not start back up when it does this. I have to sit and wait for hours. I called the dealership and they advised there is no recall on this vehincle. I currently have a 2018 this should not be giving me these issues

- Houston, TX, USA

problem #60

Jan 302020

Cherokee

  • 30,000 miles
Right when my vehicle hit 25,000 miles, I noticed that on the highway while in motion the service shifter light came on and gear shift lights all in red, P, R, N, D. you shut the engine off and all turn off then when you start driving again they'll do the same. It'll stop for a few days and then start again. Finally took it to the dealership it ended up begin wires and a shifter harness. A lot of Jeep Cherokee 2017-2019 owners are experiencing the same thing right around the same miles. This needs to become a recall.

- Bella Vista, AR, USA

problem #59

Dec 042019

Cherokee

  • 31,141 miles
Car stalled and the panel stated shift to park on panel and would not crank back. Tried multiple times and had a long hard crank and engine finally caught up and cranked. Shifted into park and went about 1000 - 1500 feet and it died again. Waited and tried to crank again and went to hard crank again before starting. Took to dealer and they claimed low oil. This is the reason for going dead. Stated I needed oil changes every 5K after I was told initially 10 K then at 1st oil change told 7500K and then at this problem they stated no it was definately 5 K. this time, panel lights up and says service shifter soon. All lights on drive shifter lights up. Not just on park or reverse or drive. All lights illuminated. They come and go. I also have smelled something burning the last day or so as well. Could not confirm yet. I will continue to watch out for this. 1st date 12/4/19 and serviced at dealer on 12/5/19 mileage 31146 and now this is 2/4/20 mileage today is 34116

- Rockmart, GA, USA

problem #58

Jan 312020

Cherokee

  • 51,000 miles
The Jeep comes with the feature of when U come to a stop sign or stop for any time the motor shuts off and resumes when the gas pedal is pressed. My wife vehicle's had a exclamation point light come on so she took it to the dealership and they put it on a computer and found nothing wrong. That's same very night she was driving and suddenly her motor just shuts off al.ost causing a accident. She had to pull off the road and after multiple tries of turning the key on and off it finally restarted

- Bay Minette, AL, USA

problem #57

Jan 082020

Cherokee

  • 41,000 miles
My gear shifter lights all light up and the display on my dash board said service shifter this happened while driving at 35 mph

- Hamburg, NY, USA

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