10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
9,889 miles

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« Read the previous 20 complaints

problem #99

May 152020

Cherokee 4-cyl

  • miles
Vehicle stalls when slowing down. Restarts after several tries. Stalls when in motion and slowing down. This has happened 3 times with the first being 5-15-20.

- Mount Wolf, PA, USA

problem #98

Apr 152020

Cherokee

  • 35,000 miles
Rough when downshifting. After driving for a while it downshifts ok. Just in the beginning 20 mins of driving the downshift is a little rough.

- Jonesboro, AR, USA

problem #97

Mar 022020

Cherokee

  • 7,200 miles
When driving the vehicle around town or on the highway if I take my foot off the accelerator for any reason that requires me to slow down the accelerator has an extremely slow response time when I re- accelerate anywhere between 3 to 6 seconds. This is extremely dangerous if another vehicle is coming up behind you and traveling faster than the car can accelerate to get out of the way. Several times I have almost been hit from behind because I can't get the car to accelerate back to the speed I was traveling until the slow response allows me to speed up.

- Layton, UT, USA

problem #96

Aug 012019

Cherokee

  • 22,000 miles
When almost to a complete stop feels like the transmission bangs the car forward. Very annoying and potentially dangerous as it jumps forward.

- Seminole, FL, USA

problem #95

Jun 132019

Cherokee

  • 500 miles
I am having similar issues that other people are having. No acceleration, vehicle stalling, the car revving over 4-5K rpms stopped and foot on brake, radio issues. What I am trying to find out is how can I get fca to buy back this lemon. Also I would like some data of how many people have filled a complaint. I want to used this info and give it to the national center for dispute settlement

- Akron, OH, USA

problem #94

Feb 062020

Cherokee

  • 3,700 miles
While driving my Jeep its completely stalled out loosing power steering and electrical, had to manually get it to the side of the road. A previous recall UA9 has been issued for this problem but my VIN doesn't match even though it did the same thing.

- Kissimmee, FL, USA

problem #93

Feb 102020

Cherokee

  • 36,500 miles
My vehicle is experiencing frequent stalling and will die on me whenever I make an average turn (left or right), or whenever the car is decreasing acceleration on a normal city street. However, I'm experiencing this mostly when my car is still heating up, so around the first 10mins of driving the vehicle after not touching it for 5+ hours. When my car stalls or shuts off, it still shows that the engine is on through the start engine button. However, I still need to put my car in park, and press the start engine button again while pressing on the gas to turn on my car again. When I do this, the car occasionally will struggle to turn on and sometimes it won't start up on the first try. In addition, I experience my car sounding an alert noise occasionally whenever I'm making a normal turn (when my car is fully heated up), but my car doesn't stall or shut off. Another issue that my car is experiencing is I can tell that my car is occasionally struggling to switch gears when I try to accelerate during while my car is in auto mode. From my understanding, there was a recall on my car model back in 2018 for a similar issue on the automatic transmission. However, my car was never recalled and it was never serviced for anything similar to the recall.

- Palm Bay, FL, USA

problem #92

Feb 092020

Cherokee

  • miles
I was driving home from work one night and all the dash lights come on and the vehicle completely stalled in the middle of the highway. I had to attempt to pull over and switch the key off and back on to restart the engine. I also have been at a stop multiple times and turn out into the road and my vehicle won't go, which could result in me getting hit. I also had my recall 'fixed' for the power train, went back because I received another letter saying it was possibly not fixed and it still tells me the problem was not fixed on my vehicle. I cannot use cruise control on my vehicle because when it goes down the slightest hill, curve, whatever, the rpms go all the way up and just sit there, even when I have turned off the cruise control and braked it still stays shifted up for a long time. I regret purchasing this vehicle, especially with a baby on the way any day now and her safety being at risk. We are in the process of finding another vehicle.

- Fayette, AL, USA

problem #91

Jan 292020

Cherokee

  • miles
Vehicle shuts off while coming to a stop. Vehicle struggles to restart once it's off

- Poland, OH, USA

problem #90

Jan 092020

Cherokee

  • 18,000 miles
My car make a humming noise like it's trying to catch up while driving it stalls and sometimes while driving the car engine goes dead I have to keep pushing start button about 3 times to restart I took a picture of light that comes on and also another car backed into my car when car went dead it's very dangerous been to dealership several times they said everything was ok they even told me to take pictures of lights when it happens like I'm lying and I did even thought all pictures are time stamp.I can't afford uber and car note I need help.this happens on freeway highway side street anytime no warning.

- Angleton, TX, USA

problem #89

Sep 012019

Cherokee

  • 1,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that when using the start button for the vehicle, it would hesitate to start instead of starting immediately. The contact then stated that while driving at highway speeds the vehicle would hesitate to accelerate and exhibit a sputter when attempting to accelerate as well. The contact stated that while driving approximately 50 mph the vehicle suddenly began to reduce in speed. The contact stated they lost all throttle with the vehicle. The vehicle's service electronic throttle warning light illuminated. The contact contacted the dealership (tri-star uniontown located at 2 superior way, uniontown, pa 15401 phone number 724-430-1401) who replaced the vehicle's wiring harness, reprogrammed power train module, pedal accelerator replaced, replaced the throttle body, reprogrammed transmission control module, and other repairs. The failure remains. The contact stated the failure occurred about 5 times. The manufacturer was made aware of the issue and opened case number 74681739. The approximate failure mileage was 1,000.

- New Salem, PA, USA

problem #88

Jan 092020

Cherokee

  • 9,100 miles
Car does not go in to drive and will sometimes lurks in to high gear from a start or a initial go. The car revs up thinking it was in drive then slams in to high gear and goes.

- Allegan, MI, USA

problem #87

Jan 082020

Cherokee

  • 9,000 miles
My car hesitiates when putting it in to drive from backing up or just taking off. It hesitates going from low to high speed taking a long time intermittently. This is a very serious safety issue. I could be side swiped or ran in to.

- Allegan, MI, USA

problem #86

Jan 072020

Cherokee 4-cyl

  • 2,900 miles
To whom it may concern, my name is [xxx]. I am contacting you for concerns of my newly purchased 2019 Jeep Cherokee. I would appreciate it if someone could contact me about my engine stalling while operating the vehicle. I have concerns of this vehicle causing safety issues while in motion the vehicle stalled on a major highway loosing complete control and barely made it out of the road way tmwith no warning there was no engine lights or beeping. While having my family in it. My phone number is [xxx]. thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Malvern, AR, USA

problem #85

Dec 022019

Cherokee

  • 20,000 miles
When I accelerate my vehicle after a stop or getting on the highway, it stalls and or stutters. This is a major safety concern. I have almost been hit because my vehicle would not accelerate when I had my foot on the gas.

- Broken Arrow, OK, USA

problem #84

Jan 042020

Cherokee

  • 10,000 miles
Transmission slipped started to slip on my 2019 Jeep Cherokee with 10000 miles. Car is just about brand new and the service transmission/shifter message and check engine light came on as well as all the transmission gear lights are lit.

- Aubrey, TX, USA

problem #83

Aug 152019

Cherokee

  • 20,257 miles
Stuttering after stopping and stuttering when starting engine. Stutters when trying to get on highway.

- Fort Worth, TX, USA

problem #82

Dec 192019

Cherokee

  • 17,000 miles
I was in an automatic car wash and after it was finished my Jeep would not engage into drive from neutral. I had the automatic engine shut down turned off. I tried multiple time from shifting from neutral into drive. I also restarted my Jeep twice and on the second time it started and I could drive away.

- Freeburg, MO, USA

problem #81

Dec 112019

Cherokee

  • 3,000 miles
Vehicle driving and when coming to a stop it seems like the auto turn off wants to turn off even before stopping. Feels like its going to stall. Also leaving a red light when it auto turns on it jerks and then switching from first to secong gear it jerks. The transmission has so much lag switching gears and picking up speed it also jerks and takes forever to pick up speed. But my most concern is gear switching and jerking and almost stalling when coming to a stop with the auto shut off trying to turn off while driving. And when it turns back on it jerks when you give it slight gas.

- Apopka, FL, USA

problem #80

Dec 152019

Cherokee 4-cyl

  • 18,448 miles
I have had my car since August 2018. Since June, the car has randomly stopped operating while I am driving. It will not accelerate and if I am on a hill begin to drift backwards until I am able to get the emergency brake on. It is extremely dangerous as it has happened in busy intersections and highways. My car has turned off while making turns and while accelerating up hills. Sometimes the lights on the dash all turn on and other times it is just one light (such as the battery light). In June 2019, I had to have it towed to the dealer where they said my car needed an oil change and there was a sensor that needed to be replaced that caused the car to think their wasn't enough oil. Then, in September 2019, it happened again and I was told it was because I was due for an oil change. I was still approximately 500 miles from my next oil change and was told that the issue of my car stopping in traffic was due to "dirty oil." In December 2019, this has happened again. I am still 1745 miles away from my next oil change. The dealership claimed that they needed to change the oil in order to do an oil pressure test. I asked them to fix the root of the problem because my car is stopping repeatedly and I do not feel safe in my vehicle. It is a hazard to myself and others as I live in a densely populated area. The dealership has done an oil change and checked the pressure and asked that I bring it back at 1,000 miles. I am not convinced that this will solve the problem and I think the repair is costly to make and the dealership is patching the problem. I am worried for myself and others as this isn't safe.

- Mclean, VA, USA

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