10.0

really awful
Crashes / Fires:
4 / 9
Injuries / Deaths:
2 / 0
Average Mileage:
14,321 miles

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« Read the previous 20 complaints

problem #182

Aug 062020

Cherokee

  • 47,616 miles
After coming to a stop at an intersection with a red light I was at a complete stop and the auto engine on/off feature activated. When the light turned green I went to accelerate but as soon as I applied the accelerator the displays, dash lights, and headlights all turned off. The vehicle's engine also turned off. The electronics stayed off for several more seconds before coming back on but I could not start the vehicle for nearly a minute. While attempting to turn the vehicle back on I had put it in park, had my foot on the brake, and had held the push to start button in all three positions. The engine did not attempt to turn over at any time. After approximately 1 minute, I was finally able to start the vehicle again and continue to my home. Once I arrived, I cycled through the vehicle information screens. The battery read an output of 13.6 volts. The vehicle acted normally afterwards and no warning lights appeared after or were on before.

- Duson, LA, USA

problem #181

Jul 152020

Cherokee

  • 20,600 miles
The Cherokee suddenly and unexpectedly turns off. Luckily while standing at a red light. Was at the dealership - drove several miles without finding an issue. Today (8-5-2020) it happened again for the third time.

- Miramar, FL, USA

problem #180

Jul 232020

Cherokee

  • 20,100 miles
While coming to a stop at a freeway entrance I slowed then when I was able to enter the traffic stream I accelerated and there was no acceleration or was slower than normal. This has happened several times. The car engine in not off but at idle. This is dangerous because you have to accelerate rapidly. Sometimes acceleration comes on abruptly after 2 seconds of pedal being pushed down

- Richfield, MN, USA

problem #179

Jul 042020

Cherokee

  • 13,000 miles
Engine consumes oil. The engine consumes more than a quart of oil every 1000 to 1500 miles, and when the oil is too low the engine shuts down. This is very dangerous when driving on the express ways or in traffic.

- Addison, IL, USA

problem #178

Oct 262019

Cherokee

  • 5,000 miles
Driving on a local road I lost ability to accelerate. It sounded like the engine was no longer running. Luckily was able to pull over. After turning off the car I could not turn the car back on.

- Wayne, NJ, USA

problem #177

Jul 282020

Cherokee

  • 33,000 miles
My car is having an issue with starting up its delaying as if its flooded. It does it with the automatic start up and the key start up. It is parked in my driveway or in parking lots at a store or work. The radiator fluid is always showing low there is no cracks or leaks something is definitely wrong. I check every time I drive it then park.

- Albuquerque, NM, USA

problem #176

Jul 272020

Cherokee

  • 37,000 miles
2019 Jeep Cherokee completely stalled while decelerating on the interstate. Lost all power, steering, and brakes. Was able to restart the vehicle as soon as I put it in park. Called 3 different Jeep dealers who told me they can't diagnose it unless the check engine light is in and that I should call back if it does it again. The 4 cylinder model has a recall for a software glitch for the exact same issue, but mine is a V6. I hope I live through replicating the experience so I can call the dealer to be told they can't/won't figure out what's wrong.

- Johnstown, CO, USA

problem #175

Jul 052020

Cherokee

  • 53,000 miles
Vehicle randomly loses power while driving. Engine has plenty of oil. After car shuts off sometimes it won't turn right back on. No engine lights pop up indicating issue with car before or after. Randomly car will not turn on after being parked either for hours (at home) or minutes (parking lot) sometimes will turn on, sometimes not at all. Plenty of oil in car. No engine lights flash before or after problem.

- Camp Lejeune, NC, USA

problem #174

Jul 262020

Cherokee

  • 22,289 miles
Was driving our 2019 Jeep Cherokee 3.2L trailhawk and as we were braking for a stop sign it just died on us. It started back up but stuttered as it turned over. Something is a miss because it has never did this. Always runs great in the past"??? what in the world 🌎 is going on??"

- Blythewood, SC, USA

problem #173

Feb 102020

Cherokee

  • 25,000 miles
The engine shuts off while driving. It happens every month. Dealers are crap because they don't know why!I need help.

- Cortland, IL, USA

problem #172

Jul 092020

Cherokee 4WD 4-cyl

  • 51,427 miles
My 2019 Jeep Cherokee 2.4L engine stalls whenever the oil level gets below 60%. it usually happens when making turns or slowing down. The entire car shuts off while in drive and shows the battery light on dash. Latest time was when I was on the highway going 80 mph when the car stalls when making a turn around a bend. I have been in 3 almost accidents because of this issue. I've taken it in to a dealership and I was told it was to protect the engine if the oil levels go to low. Have to put the car into park then shut the car off completely, then start it up again. Last happened 2 months ago before an oil change and now experiencing with 61% oil life and checked the dipstick which was more than enough oil to run.

- Louisville, KY, USA

problem #171

Jul 062020

Cherokee

  • 30,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that on several occasions while driving at 15 mph, the vehicle loss motive power and stalled. A message displayed on the instrument panel instructed the contact to restart the engine. Crowley Chrysler Jeep Dodge Ram 1461 farmington ave, bristol, ct 06010, (860)261-3000 was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

- Reading, CT, USA

problem #170

Jul 062020

Cherokee 4-cyl

  • 4,100 miles
Engine stalled while driving and turning. The battery light came on the dashboard and the 'd' drive was blinking. Had to coast the car to a safe spot at home, put in park turned car off, then restarted. Scared and dangerous moment.

- Las Cruces, NM, USA

problem #169

Jun 082020

Cherokee

  • 52,000 miles
My Jeep randomly shuts off while driving. This has happened to me 6 times in the two years since I purchased the vehicle brand new. Last happened around 3 weeks ago as indicated below. Very dangerous. Can not control when this happens. Dealer told me it was because I was past due for an oil change, and the engine shutting off was to protect the engine. If you do a search online, you'll see many other Jeep owners are experiencing the same issue. Please help before someone gets killed. Sometimes nothing gets done until someone gets seriously hurt. Unfortunately, the fear of a lawsuit after someone gets seriously hurt is what has to happen before any action is taken by manufacturers. Please help all of us avoid that.

- Minersville, PA, USA

problem #168

Mar 132020

Cherokee 4-cyl

  • 38,900 miles
Stalling issue. Stalls during a hard turn or stop.dealer keeps telling me its due to trans recall. It is not it is due to low oil pressure, safety shut off. My vehicle has done this since new. Now over 40,000 miles and continues to be a death trap waiting to happen.

- Lansing, MI, USA

problem #167

Jun 152020

Cherokee 4-cyl

  • 20,000 miles
On June 15, 2020, I turned left onto a city street and my vehicle began making the warning sound, the same sound when the seatbelt isn't buckled. A few seconds later when I turned right into another city street, the battery level warning came on, then the entire dash lit up and the vehicle quit. After a few attempts to restart, the engine came back on. The next day after I made a left turn, the same thing occurred, the battery level flashed on the dash, then the entire dash lit up and the engine shut down. I wasn't able to steer the vehicle to the shoulder of the road. It took 5 attempts before the engine would restart. On the June 18th soon after I pulled out of my driveway onto a city street, the same event occurred, the dash lit up and the engine stopped, however this time I wasn't making a turn, but I had slowed down because another vehicle coming in the opposite direction had veered close to my side of the road.it took several attempts to restart the engine, and it soon cut off again before I got it back in the driveway. When this occurred, there is no way to guide the vehicle to the side. I was very fortunate that I wasn't hit. Now I am too scared to drive my vehicle.

- Taylors, SC, USA

problem #166

Aug 302019

Cherokee 6-cyl

  • 300 miles
From the that I drove it out of the dealership I noticed that applying the gas did not get me the instant needed power to get this 6-cylinder car moving. In November this car with less that 300 miles was back at the dealership when it also developed a surge in power and a fluctuating engine revving... it spent a month at the dealership before they could determine what the problem was. That problem may have been solved but the acceleration is still a concern of ours which we need to live with for another 2-years which is the remainder of our lease.

- Philadelphia, PA, USA

problem #165

Jun 102020

Cherokee 4-cyl

  • 40,000 miles
Cars stalls out without warning when slowing. The last time it was when I was making a turn, all other times were when I was slowing approaching a stop sign. When restarting it takes a few seconds to turn over it doesn't start right up.

- Milan, PA, USA

problem #164

Jun 072020

Cherokee 4-cyl

  • 19,800 miles
5 out of the last 6 times when I am leaving the house, the engine shuts off when I make a left hand turn. When I restart the engine sounds like the battery is dead. It takes a few seconds, but then the engine finally restarts. I only have had this problem in the morning.

- Kentucky, KY, USA

problem #163

May 302020

Cherokee

  • 48,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was not able to restart. The vehicle was towed cortland Chrysler (3878 West rd, cortland, NY 13045) where the vehicle was diagnosed. The contact was informed of oil consumption in the engine and that oil needed to be added to the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000. The VIN was not provided.

- Cinatus, NY, USA

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