10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
15,497 miles

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« Read the previous 20 complaints

problem #170

Jan 192020

Compass

  • 24,886 miles
I have my 2018 Jeep Compass for literally 10 months now not even a year. Bought the car in April of 2019 and it is now January 2020. I've taken my car approximately 2 times to the shop for routine maintenance. Any time I put the car in reverse it jerks as if something underneath the car is about to fall out. When placed in drive it goes into some sort of limp mode where it does not want to go this has happened to me about 3 times now. Twice in traffic! where I'm stalled out on the highway waving for people to go around. An absolute nightmare. As of last night I was parked at a grocery store about to pull off when the car jerked and shut off again. When I tried to turn the car back on the dash light started to go hay wire and the engine light popped on with the transmission light dinging red that the transmission needs servicing when I put the car in drive again it went no where.this is a huge burden in my life right now this is my only transportation to get my children and I back and forth from school, work, church etc. And I can't even rely on it this is frustrating this car is only 2 years old and has this many major problems with it. I'm literally afraid to drive this car anywhere anymore. I can't believe that this issue hasn't been recalled yet it's soo many complaints on this vehicle. I literally look up everyday to see if this issue has been recalled or if I've received a notice in the mail of this particular recall and nothing! this is not right at all and something needs to be done asap

- Mesquite, TX, USA

problem #169

Nov 212018

Compass

  • 11,617 miles
5/2018, we bought a 2018 Jeep Compass sport with extended warranty and gap insurance. We were diligent on getting oil changed per recommendations. 8/2018, pulling out in intersection, vehicle died, spontaneously engaged the emergency brake. This happend a few more times we took in for service. 11/2018, (well within the lemon law guidelines)we took to the waxahachie. They inspected it/changed oil, they told us it was low on oil, that the dying of the car was a safety mechanism and we just needed to change the oil more often. Keep in mind, the oil had been changed per vehicle recommendations. We began changing the oil every 3000 miles. The vehicle still died multiple times over next several months, going down the tollway, pulling out on the service road to get on the highway, middle of busy intersections with children in vehicle. 10/1/2019, frustrated/concerned about safety, took the vehicle back in for service. At this time it had only been 2000 miles since the was oil changed, was low on oil. This is when we were told that Chrysler is aware of this issue and we never got a recall. Had us bring the vehicle back in every 1000 miles for oil consumption test. 10/15/2019, 2 qts low after 1000 miles. They ordered new engine. They were backed up so ON11/12/19 they called to bring car in for new engine 11/22, we picked up car, drove approximately 10 miles, overheated. We returned to service department. They kept it/we picked up 11/26, drove two miles/died going down service road. We took back. 12/2, picked up/ warning light came on during test drive. Left there. Picked up 12/4/19. 1/4/20, vehicle overheated while driving. Took to waxahachie.10 days later, they said needs new engine. 3rd engine/less than 2 year old car. Goal is get them to buy back for what we owe, refund down payment, trade in, remainder of warranty/gap insurance. Never received any recall on this vehicle!

- Red Oak, TX, USA

problem #168

Jan 162020

Compass

  • 20,000 miles
The Jeep Compass 2018 car just stops in the middle of driving. There is no oil light to indicate it is low on oil. This is a serious safety hazard. This has happened twice. The car eats oil. Dealer said to drive for 2000 miles and bring it in. I am terrified of driving it. It needs a new engline

- Branford, CT, USA

problem #167

Jan 162020

Compass

  • 25,000 miles
My car is not even 2 years old and it has completely shut down twice while driving. Very quickly a 'low oil pressure warning' sign will flash on the dashboard, and soon after the car becomes limp and completely shuts down. It will not move and doesn't allow further driving. The dealership found my oil is low, even though I haven't even hit 2500 miles since my last oil change. They are having me come back after 500 miles to monitor oil consumption and investigate further. This is extremely frustrating and dangerous, as it has shut off when I'm on main roads with cars all around me. I'm very disappointed, as I have never had any issues with previous Jeep I've owned.

- Baden, PA, USA

problem #166

Jan 162020

Compass

  • 26,000 miles
2.4L multiair motor burns oil at excessive rate. New car burns 1qt of oil per 850 miles. No "low oil" indicator light. When low on oil, car stalls, jolts, or shuts off. Stall generally occurs when turning at low speeds (less than 30 mph). Significant safety hazard if turning in front of oncoming traffic. Car will stall if down 2 quarts. Therefore, if you do not refill oil every 1500 miles, you risk stalling on roadways. Current vehicle has 26,000 miles. Normally add 5 quarts of oil between scheduled oil changes. Stalling has occurred approximately 10 times. Two times stall occurred in intersection, almost resulting in high speed collision from opposing traffic.

- Brentwood, CA, USA

problem #165

Jan 152020

Compass

  • 39,000 miles
Oil burning up way before oil change is due. Caused my car to stall in the middle of the road. The stall occurred while making a right turn at an intersection speed of approximately 10-15 mph. Mileage was about 39000 while making the turn a quick chime and oil pressure low came on and disappeared and the car immediately stalled. Come to find out that was was oil on dipstick. No warnings

- Hastings, MN, USA

problem #164

Jan 032020

Compass

  • miles
Since I've purchased the vehicle the emergency brakes comes on randomly. I can literally be driving and come to a stop sign and it comes on. This is unsafe and can cause others to hit you from behind. My car has also for the second time in one year had check engine and transmission light to come on. This should not take place with a brand new car.

- Saint Louis, MO, USA

problem #163

Dec 312019

Compass

  • 48,500 miles
1) the Jeep Compass was traveling in motion on a farm to market road and stalled. It completely shut down. No steering, no braking. Complete failure. No way to signal or let others traveling down the same highway that the vehicle was stalled. 2) the hood has popped open while traveling down a major highway. 3) all the alarms in the vehicle have gone off while traveling down the road. 4) the low oil pressure light and alarm has gone off while traveling down the road. 5) settings, such as park brake and radio, have changed indiscriminately. * far, the most serious and dangerous problem is the vehicle stalling when in motion. Then, it was hard to restart, in the middle of the road!!**

- Mineola, TX, USA

problem #162

Dec 292019

Compass

  • 45,000 miles
The car stalls or does not start. When we hit the start button it clicks and then the display says the car is running. By no means is the car running. We have checked the battery and disconnected the battery to see if it would reset anything. No go. This has also been happening since we bought the vehicle two years ago. It has now decided it will not start at all.

- Mulvane, KS, USA

problem #161

Dec 152019

Compass

  • 13,200 miles
The contact owns a 2018 Jeep Compass. While driving various speeds, the vehicle randomly shut off on multiple occasions. The engine was restarted and the vehicle operated normally. The vehicle was taken to island Chrysler (1239 hylan blvd, staten island, NY) where it was diagnosed that the engine oil was very low. The contact was informed that the engine shut off due to very low oil and operated as intended. The manufacturer provided case number: Cas-71699220. The failure mileage was 13,200.

- Staten Island, NY, USA

problem #160

Sep 122019

Compass

  • 28,000 miles
On three different occasions my engine has shut off and gone into a 'limp mode' while I am driving without any warning or indicator light activation. This has occurred while driving at high speeds and has nearly resulted in more than one multi-vehicle accidents. The parking brake engages and I am unable to restart the vehicle for several minutes thereafter. I was nearly rear ended on both occasions and had no ides what was wrong. Come to find out, there was minimal oil in the engine despite being dealer maintained in a timely fashion and well before the next oil change was due. I immediately took my 2018 Jeep Compass in for servicing where they explained they have been seeing this issue in this particular model with the 2.4 liter multi-air 4 cylinder engine. The PCV valve was replaced and they started to monitor oil usage via an oil consumption test every 500 miles. Unfortunately the PCV valve replacement did not prove to be the fix as the engine malfunctioned once again sometime around 2500 miles into the oil change. I am extremely concerned for my safety and rely on this vehicle to get me to work as I am a healthcare professional. I am shocked that a recall has not been issued after reading online just how many cases have been reported with the same make/model engine. I am lucky that I was not seriously injured and it is just a matter of time before someone is, if action is not taken. I was merging onto a 4 lane highway during rush hour traffic with no shoulder the first time this occurred. Traffic was moving at 65 miles per hour. It was absolutely frightening. This is unacceptable and is a detriment to highway and personal safety. My sales associate at the dealership is also alarmed at just how many 2018 Jeep Compass' with the 2.4 liter engine are having this unequivocal hazardous issue. Something must be done asap.

- Putnam Valley, NY, USA

problem #159

Nov 072019

Compass

  • 23,000 miles
This Jeep cannot go 3,000 miles between oil changes. Even when using a fully synthetic oil that has a life span of 5,000 miles, the "low oil pressure" warning comes on. If not serviced, the vehicle stalls (usually while turning the steering wheel, usually in the middle of an intersection!). upon towing it to a service station, they state that they can't fix it, only the dealership can fix it. The dealership states that it just needs an oil change. So, instead of using the "mileage to next oil change" sticker, I have to have the oil level checked to estimate when it will stall again. I do not feel safe in this car.

- Cordova, TN, USA

problem #158

Dec 252019

Compass

  • 17,700 miles
The car stopped in the middle of freeway, I was lucky no one was behind me, so far three times it happened. Every time when it happened I was driving the car. The way it happens first my speed will reduced even though I was pushing the gas, and suddenly stops.

- Rancho Palos Verdes, CA, USA

problem #157

Dec 262019

Compass

  • 34,000 miles
My hill brake activates while I'm in traffic, making U-turns, and driving. I took it to the dealership in January and they couldn't replicate the problem so they couldn't resolve it. They had it from January 25th to February 14th. Now my car isn't starting and the hill brake is activating. I got a new battery and an oil change on Monday, December 23rd.

- Boynton Beach, FL, USA

problem #156

Dec 202019

Compass

  • miles
I have a 2018 Jeep Compass that I purchased earlier this year in February. Later on in October I started getting a low oil pressure signal more specifically it would signal whenever I turn the steering wheel while driving. I took it to a Jeep technician turns out it was leaking oil and needed a whole engine replaced (keep in mind 2018 vehicle). Fast forward to now (only two months later) my car started shaking then progressively went to not even turning on at all while driving on city road the serv 4WD light turned on. Now it's back at the shop

- Houston, TX, USA

problem #155

Feb 012019

Compass

  • 30,000 miles
When my vehicle hits 47 mph it starts making a very loud humming noise coming from the engine area. The noise continues to be persistent until I slow down to less than 30 mph. I have taken it to dealership but Jeep doesn't know how to fix it. They say they have been working on a software update since early 2018. I'm not sure if it's damaging my vehicle but it is extremely loud.

- South Fork, PA, USA

problem #154

Oct 012019

Compass

  • 1 miles
Burning excessive oil. Had to get new motor. Second motor is burning oil. Going through second oil consumption test. 2018 Jeep Compass with 11,500 miles. Still under warranty. Vehicle can stop without warning, anywhere at any time.

- Bel Air, MD, USA

problem #153

Sep 112019

Compass

  • 10,000 miles
First my radio cuts out at random times. Second, I've been noticing my oil light coming on many times. I constantly feel like I'm putting oil in this car. 3 rd, I was pulling out of a strip mall when my car just shut off. Thankfully I wasn't in traffic yet. Many times when I start my car and start moving my car stalls. This has happened too many time that I don't feel safe. Every 600-1000 miles I have to check the oil. It is always low and I believe this is the cause of the stall problem. I bought this car in October 2018 brand new and have had trouble ever since I hit 3000 miles. Very disappointing!!!!

- Pasadena, MD, USA

problem #152

Dec 092019

Compass

  • 15,335 miles
During cold weather/ and randomly driving down highway, engine will cutout and not restart. Also when parked engine will crank, but not start. Even if you replace battery- does nothing. This is a very high priority for safety concerns. This could cause lots of wrecks.

- Norfolk, NE, USA

problem #151

Dec 022019

Compass

  • 7,016 miles
The car wont start. When presing the pushstart button it wont work. Message on the screen says car not in park and wont start nor shut down. No way to move it or shutting it down.

- Anasco, PR, USA

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