10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
15,456 miles

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« Read the previous 20 complaints

problem #40

Mar 082019

Compass

  • 13,500 miles
After starting car and driving for 2 minutes emergency break engages and car shuts off while in motion, upon turning off the car and restarting while turning right the low pressure sensor appears then disappears and service engine warning comes on car completely shuts off while in motion with no warning after the alarm disappears off dash. This occurred multiple times while driving in busy intersections. It also occurred when the car got towed back to dealership.

- Fall River, MA, USA

problem #39

Jan 102019

Compass

  • 5,000 miles
I bought the Compass with 136 miles on it. Around the 4500 mile mark my Jeep died as I was accelerating on a straight, 25 mph street segment after making a turn 30 feet prior. After bringing the Jeep in immediately for service, the technicians found nothing wrong. Two days later I was pulling out of a parking lot onto a busy road. A log truck was coming but I had enough time to pull out and accelerate without creating a need for the log truck to brake. As I began to pull out, my Jeep died with the nose slightly into the lane of oncoming traffic. Fortunately no accident followed. I was able to get the Jeep started after a minute and drove straight to the service center. They said it was due to low oil and that it was an engine protection feature. Hey Jeep/chrylser...how is an engine protection feature that provides no warning a better option than the vehicle stalling in the path of oncoming traffic" since those incidents, I notice I burn oil fast and spend more money constantly pouring oil into my Jeep than I do on my 2005 Silverado with over 115,000 miles. Either install a sensor that alerts the driver of a low oil condition prior to the Jeep stalling in traffic or rethink your design! what if it was your family in the vehicle" now my Jeep hesitates when I need to accelerate, but does not stall since I add a quart frequently.

- Warren Center, PA, USA

problem #38

Feb 272019

Compass

  • 10 miles
Enciendo el vehculo pero cuando me quedo dentro del mismo encendido Y con aire acondicionado encendido por lo menos 20minutos SE enciende luz del motor Y transmisin indicando tiene que ser verificado, procedo apagar el vehculo por 2hrs Y al encenderlo nuevamente ya no lo tiene pero aveces puede salir corriendo el vehculo Y el cambio SE queda en 3D nunca baja Y no pasa de 40mph

- Carolina, PR, USA

problem #37

Feb 092019

Compass

  • 3,500 miles
I've owned a 2018 Jeep Compass for 2 months I bought it with less than 50 miles on it. At 3500 miles the engine will shut off randomly. You have to put the Jeep in park to restart the car. The cause of this is the Jeep consumes oil ag a rate of a quart per 1000 miles and the Jeep is installed with a fail safe that kills the motor so it doesn't harm the motor but will leave you stopped in the middle of the highway. The only way to restart the car is to put it in park and restart it.there is no low oil warnings or oil change indicators. The recommended oil change is 5000 miles

- Noble, OK, USA

problem #36

Jan 312019

Compass

  • 2,840 miles
While driving in a parking lot, my car shut off instantly, no warning. Thank god I was not on the highway or that a car was not driving behind me! my husband checked the oil and it was extremely low. Car only has, 2,840 miles on it. Bought the car new on, 6/30/2018, with only, 28 miles on it. We took the car to the Jeep dealership and was told the oil was empty and the engine is burning oil. He said this is happening with this model and other Jeep/Dodge vehicles with this motor. The mechanic did an oil change and stated to bring the car back after 500 miles to check the oil again. He stated if the oil lost happens again, they would have to replace the engine, with the same type of engine and hope for the best. I think this is absurd for a new vehicle with so little miles on it! Fiat/Chrysler is no help and will not give any options other than replacing the engine. Shameful and shows they do not value their customers time nor feelings. They continue to make these cars with these same defected engines. If you search, Jeep burning oil, you will find a ton of complaints.

- Madison, AL, USA

problem #35

Jan 302019

Compass 4-cyl

  • 1,700 miles
The vehicle has 1700 miles and stalled again while driving. Took 15 min for it to start back up. The first time with 300 miles the dealership said the batteries were bad. Consumer vehicle stalled twice and was towed. The first was due to primary and auxillary failing and primary battery terminal was not secured to the lead. Both batteries were replaced. The second time it stalled was due to starter and alternator cables at the battery fuse blocked overtightened which caused damaged to battery positive terminal. Fuse bloc was replaced also during both incidents, steering wheel was inorperable.

- Virginia Beach, VA, USA

problem #34

Jun 302018

Compass

  • 1,277 miles
I purchased a a brand new Jeep Compass and 12 days later it went haywire. I was driving in my neighborhood at a speed of no more than 20-35mph. The engine light illuminated and mpg on speedometer read 99mph then skipped to11mph and I was practically at a stand still. I was able to capture video of this. The next day the engine light was off and I figured I'd take it in the following business day (Monday). Well I didnt make it to Monday. The very next day, Sunday, the engine light illuminated again only this time then whiile driving on the highway. There was a message across the digital dash stating, "please pull to safety, vehicle will shut down soon". then every light on the dash lit up and the speedometer began to show weird numbers. It looked like a christmas tree there were so many lights. That message was accurate because it certainly did. It shut down on the highway as I was attempting to pull to safety. I wasnt able to capture video as I was scared to death. I took the vehicle into the service department and was later told they couldnt recreate/reproduce the issue. So, after refusing to take it back home, they decided they'd have one of the technicians drive it home to see if would happen again. Needless to say 7 mos later they still have my car and now it just doesnt even start.

- Matteson, IL, USA

problem #33

Jan 022019

Compass

  • miles
"takata recall" excessive consumption of oil, the problem I'm having in my 2018 Jeep Compass is I'm changing my oil every 3,000 miles and before I reach the 3 000 miles I have to buy 2 quarts of oil, and I'm using 100% synthetic oil. My mileage is 8230.

- Aguada, PR, USA

problem #32

Aug 012018

Compass

  • 32,000 miles
The contact owns a 2018 Jeep Compass. While driving 15 mph, the vehicle stalled and completely shut off without warning. The contact mentioned that the vehicle had to be shifted into park and the start button had to be pressed multiple times before the vehicle would restart. The contact also mentioned that the failure occurred multiple times. The vehicle was towed to solomon Chrysler Jeep Dodge carmichaels (2605 East roy furman highway, carmichaels, pa 15320, (724) 966-2600) where it was diagnosed that the oil was low and needed to be changed. The dealer also informed the contact that the vehicle performed as designed because of the low oil. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not provided. The failure mileage was 32,000.

- Morgantown, WV, USA

problem #31

Dec 242018

Compass

  • 1,700 miles
New Jeep wouldn't start with 1700 miles on it.failure light came on dashboard.while on the road car dashboard said" failure, vehicle will shut off, go to a safe place" it died and at least I made it to a parking lot. Terrifying experience! had to have it towed to dealer.I have had it one month. Dealership said it may be an oil module problem that is recurring and it will keep happening! so much for buying a "safe" new car. I am disgusted. They told me to report it to Chrysler. They see this happening a lot! why not inform consumers before purchase? I am afraid to even get it back. I don't want to drive it.

- Lake Orion, MI, USA

problem #30

Dec 162018

Compass

  • 6,400 miles
I was driving to get on a highway just as my car unexpectedly stopped driving, I had no control over the car, and my car just stopped. I had trouble starting it up and had to wait a few moments for it to start again, but the car did not feel the same when I started to drive.

- Oyster Bay, NY, USA

problem #29

Nov 272018

Compass

  • 13,600 miles
On November 27, 2018, I was making a left turn with oncoming traffic and the vehicle stopped running midway thru the turn. I was almost in a crash. I got the vehicle off the road and put the vehicle in park. I started the engine. You could not hear it running but the RPM gauge registerd aroun 5-500 RPM. I put the car in drive and it began to run. I call the dealer immediately and the soonest I could get to the dealer was the 29th. I delivered the car to the dealer early on the 29th. The deal called me around 5:30 pm the same day to explain the car was low on oil and this caused the car to shut off. They asked me to do a oil consumption test. I returned the car on December the 7. I started the car that morning and it sounded like the car had no oil it while it was running. The dealer kept the car for 10-15 min and returned it to me and told me it was fine. There was no indication the oil was low. Since then I spoke to aj at the dealer and he told me the car was three quarts low on oil when I brought it in on December 27th. I was told that this is a safety feature for the vehicle when the oil gets low. I have had all service done at the dealer. I do not trust this vehicle. This is going to get someone killed.

- Mooresville, NC, USA

problem #28

Dec 052018

Compass

  • 3,450 miles
Consumer bought car in August 2018 (memorial weekend). Upon obtaining the car, consumer noticed that car appeared to attempt to stall when break; however, the engine would kick back in and not stall. Last week (end of November 2018) consumer was driving the car and stopped at an individuals home to pick them up when the car completely shut off with the stop/start system warning light came on. Consumer turned off vehicle and restarted the car; light went off and car ran as normal. Consumer was driving the car today 12/5/2018 when stopped at a red light the car stalled and restarted, putting it into a "power saving mode" where the radio did not work and parking break light came on along with transmission light, and start/ stop light. Upon getting the car to the destination (half a mile) the engine light illuminated. Consumer turned off car and attempted to turn it back on. Car instruments turned on; however, would was observed clicking and would not turn over. The transmission light is still on and the start/stop is illuminated. I have read many of the "complaints" for this vehicle and they are consistent with the same things I have been experiencing.

- Richmond, VA, USA

problem #27

Dec 042018

Compass

  • 5,500 miles
I have about 5500 miles on my new Compass. While in drive the vehicle display flashed 'oil pressure low' for less than a second. Then any indication of that warning light is gone. The engine then shuts down with no warning. No brake lights which makes this extremely unsafe for the potential of a rear end crash. I took the car to the dealership who said that the engine consumed 3 quarts of oil. There was no indication that the car was low on oil until a second before the engine stalled and turned off.

- Cranberry Township, PA, USA

problem #26

Nov 212018

Compass

  • 2,800 miles
The contact owns a 2018 Jeep Compass. While driving at any speed, there was a loss of engine power. The dealer (susquehanna Chrysler Dodge Jeep Ram, 950 hellam St, wrightsville, pa 17368, 717-401-4005) diagnosed that the engine assembly may need to be replaced. Further diagnostic testing was needed. The vehicle was not repaired. The vehicle was not included in NHTSA campaign numbers: 18V524000 (electrical system) and 17V670000 (engine and engine cooling). The dealer also found an internal oil leak that had not been diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 2,800.

- Denver, PA, USA

problem #25

Nov 052018

Compass

  • 12,500 miles
2018 Jeep stalled three times in two days. First and second stalls occurred while vehicle was in the middle of a left turn from a stop sign (5 mph). Third stall happened as traveling on the on-ramp (40 mph) to an interstate highway. Parking brake light comes on and vehicle is dead. Restarted vehicle after two minutes or so to clear intersection. Dealer cannot find any reason for stall and "Chrysler has nothing on it." Definite safety concern.

- Lafayette, IN, USA

problem #24

Nov 262018

Compass

  • 335 miles
The 2018 Jeep Compass stalled and shut down while driving with 335 miles on the odometer.

- Virginia Beach, VA, USA

problem #23

Nov 082018

Compass

  • 10 miles
At about 25 mph the breaks didn't work when applied and caused an accident, some times the car speeds up even when gas pedal is not applied, sometimes when I shift to drive or reverse the D or R indicator flashing then I have to park and try again.

- Walnut Creek, CA, USA

problem #22

Aug 022018

Compass

  • 5,000 miles
Dayton andrews Dodge Chrysler Jeep Ram, Inc. Sold me a dangerously defective vehicle and refuse to abide by lemon law. On April 21 2018 I purchased a new Jeep Compass latitude 4X2 sport utility with 15 miles on odometer. August 2 I returned the vehicle to dealership due to engine stalling, intermittent engine shut offs, warning lights, check engine lights on, electrical failure and multiple loss of panel communication faults. August 6, I was told to pick up vehicle. Upon arrival lead mechanic stated it's a lemon and that I should go lemon law. He couldn't find the source of the issue, it's a manufacturing defect but it seems to be repaired this time and he will continue trying to fix vehicle if ordered by his boss. Before I could leave the dealership parking lot vehicle stalled and electrical failure with multiple loss of communication occurred, so the vehicle never left lot and remained until October 29th until I was told it had been repaired and to pick up. On October 31st, vehicle had electrical failure and multiple loss of communication and complete blackout of control panel screen. On November 7 Chrysler formally refused to buy back the vehicle and instead added insult to injury offering $3000 to keep the defective vehicle, shut up and go away. Https://www.daytonandrews.net fcs us llc Chrysler case # 34917436 P. O box 21-8004 auburn hills, mi 48321-8004 tel: 1-800-334-9200 fax: 313-253-2928 any help that you give me will be greatly appreciated. (xxxxxx) **parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)**

- Clearwater, FL, USA

problem #21

Nov 022018

Compass

  • miles
The car was in motion and in a middle of the street turn off, when the engine was checked it didn't have no engine oil on it. The car is brand new not even 5000 miles on it. Didn't show any warning before hand making it a safety issue for those like me traveling with children and the car stoping out of nowhere.

- Ponce, PR, USA

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