The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The contact stated while driving at an undisclosed speed and making a right turn the vehicle stalled without warning. The contact restarted and drove to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,000. VIN tool confirms parts not available.

- Kirtland, OH, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact also stated that there was an abnormal odor in the cabin of the vehicle. The contact stated that there was also smoke coming from the passenger's side front wheel as well as the driver's side rear wheel. The contact stated that the brake caliper ceased. The check engine warning light, and ECM and PCM warning lights were illuminated. The vehicle was taken to an independent mechanic where unknown repairs were performed. An unknown dealer was informed of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,037.

- Gerrardstown, WV, USA

The fuel pump recall of the recall is absolutely ridiculous. I have already filed one complaint about this issue and went on deaf ears. I have been complaining about this problem to Jeep and dealer for years and they just tell me that they will not issue recall for a car that is ten years old. The first recall was a joke and the cheapest fix I have ever seen and of course it did not work and here we are again. The real problem with the Jeep is the tipm module and this whole part needs to be recalled. Too many lives are at risk for Jeep to try another patch job this time around. Jeep could re-engineer the tipm and fix all these cars very easily but no one will force them to do it. Please help! I am tired of risking my familys life over not holding Jeep responsible for the safety of their vehicles. I have been sent a recall notice (2nd attempt at recall) but they say they have no fix for the problem yet, or in other words they have not come up with one cheap enough to suit their needs. It is time to make Jeep recall the tipm module and fix this issue once and for all and it would not even put a dent in any Jeep profits but yet we have to risk our lives since the NHTSA will not do anything to Jeep. Starting to become a boeing like problem with car manufactures. I have been on hold with Jeep for 2 hours and they safety recall website does not work half the time which is really concerning. Please help! (recall related incident)

- Wilson, NC, USA

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall.

- Keokuk, IA, USA

TL- the contact owns a 2011 and 2012 Jeep Grand Cherokee. The contact stated that while the vehicle was at a stoplight and when to accelerate the vehicle stalled without warning. The vehicle was restarted and was able to drive normal. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing, . the VIN was included in NHTSA recall campaign number: 19V813000 (electrical system). The manufacturer was made aware of the failure and informed the contact that the part was not available for the repaired and will become available within the year. The failure mileages was approximately 84,000. VIN tool confirmed part not available. Aw (recall related incident)

- Bellinghan, MA, USA

While driving 2011 Jeep Grand Cherokee with children in car, the Jeep just stalls out on me and I lose control of the steering. It has happened most times when I am making left and right turns.

- Newtown, PA, USA

Twice in the last two months, my vehicle experienced an un-commanded engine shut. Both times my vehicle was traveling at or about 50 mph decelerating to an approaching red light. I would receive a (fcw light indication and audible warning, RPM would read zero, no power steering, and no power assisted brakes). I would put my car in park once I came to a complete stop then restart my vehicle and all systems would read normal.

- Elgin, IL, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving 60 mph, the engine stalled without warning. The contact powered off the engine, restarted the vehicle, and was able to drive normally. The contact stated that the rpms were decreasing, which caused the vehicle to slow down. The contact mentioned that the vehicle stalled while driving at a low speed. The battery was replaced, but the failure recurred. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The VIN was included in NHTSA campaign number: 19V813000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.

- Fort Blackmore, VA, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving 75 mph, the stereo shut off and the battery warning indicator illuminated. The engine shut off soon after and all the warning indicators illuminated on the instrument panel. The vehicle was towed to the contact's home. The contact's husband replaced the alternator, but the failure continued. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.

- Glorieta, NM, USA

Car is stalling when pulling up to a stop.

- Harrisburg, PA, USA

My 2001 Jeep Grand Cherokee has a defect on cylinder# 2 apparently there was no recall even though it is a defect. My lights would flicker in drive sitting at a red light, still does, and now the engine is starting to run rough, after more and more research come to find out this is an issue with these Jeep never a recall but there was an extended warranty that was put out by Chrysler 10 yrs or 150,000 miles. Just found this out a couple of days ago, I have 152,000, so they would not honor their warranty. I have documentation that cylinder 2 was an issue in 2017 I have documentation where my car was diagnosed when it had 95,000 miles at the time it was wasn't a dealership so they wouldn't accept it. Its going to cost me around $4,000-$6,000 to get it fixed, not sure why it has to be dealership documentation, I feel that Chrysler has been hiding this from consumers to save money and let the consumer take the fall for a defect that they were aware of. Why cant this be recalled" regardless of miles, very disgruntled with Chrysler for putting out products that have issues, I have taken my Jeep to every recall it has had and its been about 5 of them. I love the Jeep but the mechanical and electrical of Jeep has many issues would not recommend to anyone. How many people have to have these issues in order for it to be recalled"

- Ringgold, GA, USA

I previously reported that this 2011 Jeep Grand Cherokee (3.6 pentastar engine) stalls without warning. The vehicle has stalled at least twice in August, numerous times in September, and already twice this month (October). What is more concerning is there is no check engine light the warns of the pending stall condition. Also, I have had the thermostat, lifters, tappets, rocker arms, cylinder head, spark plugs, and ignition coils replaced and problem seems to be getting worse. The vehicle was taken to the dealer (koons tysons corner). The dealer cannot read any active or stored codes for the stalling issue. Additionally, the shop foreman advised that it appeared to be the fuel pump. I ordered the $540 fuel pump and had replaced on Monday October 7, 2019 for an additional $630. Ironically enough, the vehicle stalled going home and the fuel pump repair did not fix the issue. The mechanic and service advisor now say that I should replace the PCM and then the tipum if all else fails. This is an additional $3,000 in estimated service that they cannot guarantee that will fix the issue. The most concerning thing is that Chrysler will not be held accountable for this. I have also filed a complaint with fca, whom initially just closed the case. I then filed another one today and requested to speak with a case manager, which is pending (no faith at this point). It should also be noted that fca is aware of this issue as addressed in the recall: Chrysler is recalling 188,723 2011 Dodge durango and Jeep Grand Cherokee SUVS in the U.S. because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning."

- Nanjemoy, MD, USA

Alternator recall already exists for this 2011 production 8/2010, 3.6 ltr. 160 amp. My battery light is on and dealer said its probably the PCM. Quoted 850 for part.my VIN doesn't show up on above recall, even though all qualifying criteria is met. Why? car will stall when battery is dead. Cant be driven at night. Disablec vet caregiver.

- Newfield, NJ, USA

There is a crack in the housing which is a big recall problem in Jeep. But not the 2011. Obviously it is a problem with the 2011. It will cost us alot of money to get it fixed when I am positive that it should be covered like the other yrs. A Jeep is a Jeep. There was no accident. We are not young people that don't take care of their cars. We are elderly and drive responsibly. Oil just blows out of the crack when you start the engine.

- Taylors, SC, USA

My vehicle has stalled twice with my children in the car due to the listed recall in which Chrysler has already replaced once! this did not fix the problem and is currently at the dealer again for diagnoses because I am scared for my life to drive this vehicle. Can you please help! I was in motion going 55 miles an hour in the fast lane when the vehicle stalled for no reason. The Jeep service tech has linked it back to the same fuel relay and this could be a fatal problem if not fixed. Please I have three kids and myself that could be injured if this is not addressed asap!! Chrysler is recalling 188,723 2011 Dodge durango and Jeep Grand Cherokee SUVS in the U.S. because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning, " according to the National Highway Traffic Safety Administration. The SUVS are equipped with either a 3.6-liter V6 or 5.7-liter V8 engine. "in the affected vehicles, the fuel-pump relay inside the totally integrated power module may fail, causing the vehicle to stall without warning, " said NHTSA in its summary of the problem. "a vehicle stall increases the risk of a crash." This is part of a global recall of an estimated 230,760 Chrysler SUVS, including 15,898 in Canada, 7,126 in Mexico and 19,013 outside the nafta region. Chrysler said it is unaware of any accidents or injuries linked to the recall. It added that no other vehicle functions, including airbag deployment, are affected by the fuel-pump relay. The affected SUVS were built from January 5, 2010 to July 20, 2011. Dealers will replace the fuel-pump relay with one external to the totally integrated power module. The recall is expected to begin on October 24. Owners can contact Chrysler at 1-800-853-1403.

- Nanjemoy, MD, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to david Dodge Chrysler Jeep (610-358-5300, located at 1801 wilmington pike, glen mills, pa 19342) to be diagnosed, but the technician was unable to duplicate the failure. The manufacturer was made aware of the failure and referred the contact back to the same dealer. The vehicle was not repaired. The failure mileage was approximately 85,000. The VIN was unknown.

- Wilmington, DE, USA

While driving and coming to to a stop the engine suddenly turns off then must be put into park to restart. I have only owned the car about a month and it has happened twice.

- Temecula, CA, USA

The contact owns a 2011 Jeep Grand Cherokee. While braking and turning the vehicle to the right, the engine would shut off. The failure caused the power steering to shut off as well. There were no warning indicators illuminated. The vehicle was taken to huntington beach Chrysler Dodge Jeep Ram (16701 beach blvd, huntington beach, ca 92647, 714-841-3999) to be diagnosed, but the failure could not be duplicated. The contact was informed to bring the vehicle back if the failure recurred. The contact stated that the engine failure sporadically occurred three additional times. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 55,000. The VIN was invalid.

- Carson, CA, USA

The fuel pump relay is defective. This has already been recalled but the patch "fix" Jeep does does not solve the problem completely and they know this. There is an issue with the computer which does not send correct signal to fuel pump. On start car will not start often because it is not receiving any fuel. I am afraid this cheap "fix" Jeep came up with will cause the fuel to go out while driving. The biggest defect with the car is the V-8 hemi cam shaft and lifters. Every mechanic I have taken my car too has said that Jeep knows it is a problem but will not fix. I was driving 70 mph when my Jeep lost power and the check engine light came on and started flashing which with the loss of power cause me to just about have a wreck on the highway. It was a very scary scenario. I took it to my trusted mechanic who foudn a cylinder 2 misfire & performed a tune up and he said I needed to report the problem to Jeep as they are known to have sever problems. The dealer charged me to "diganose" the problem and reported back that the lifters and cam shaft need to be replaced. This has been such a bad problem for Jeep the lifters have been on back order multiple times but they will not admit it is a problem. My car has less than 100,000 miles and has been meticulously maintained and now lookin G at rebuilding an engine and Jeep will only provide 2 year warranty or the work, which shows they have no trust in the fix and there is a fatal flaw with the V-8 hemi. Please force Jeep to honor their customers and correct the known mistakes with their engines.

- Wilson, NC, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving 45 mph, the vehicle stalled without warning. The contact had to place the vehicle in the park position and turn off and restart the vehicle in order for it to resume normal operation. The failure only occurred when the vehicle came to a complete stop. The dealer was not contacted. The failure was experienced several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 130,000.

- Milford, OH, USA