The contact owns a 2011 Jeep Grand Cherokee. While braking and turning the vehicle to the right, the engine would shut off. The failure caused the power steering to shut off as well. There were no warning indicators illuminated. The vehicle was taken to huntington beach Chrysler Dodge Jeep Ram (16701 beach blvd, huntington beach, ca 92647, 714-841-3999) to be diagnosed, but the failure could not be duplicated. The contact was informed to bring the vehicle back if the failure recurred. The contact stated that the engine failure sporadically occurred three additional times. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 55,000. The VIN was invalid.

- Carson, CA, USA

The fuel pump relay is defective. This has already been recalled but the patch "fix" Jeep does does not solve the problem completely and they know this. There is an issue with the computer which does not send correct signal to fuel pump. On start car will not start often because it is not receiving any fuel. I am afraid this cheap "fix" Jeep came up with will cause the fuel to go out while driving. The biggest defect with the car is the V-8 hemi cam shaft and lifters. Every mechanic I have taken my car too has said that Jeep knows it is a problem but will not fix. I was driving 70 mph when my Jeep lost power and the check engine light came on and started flashing which with the loss of power cause me to just about have a wreck on the highway. It was a very scary scenario. I took it to my trusted mechanic who foudn a cylinder 2 misfire & performed a tune up and he said I needed to report the problem to Jeep as they are known to have sever problems. The dealer charged me to "diganose" the problem and reported back that the lifters and cam shaft need to be replaced. This has been such a bad problem for Jeep the lifters have been on back order multiple times but they will not admit it is a problem. My car has less than 100,000 miles and has been meticulously maintained and now lookin G at rebuilding an engine and Jeep will only provide 2 year warranty or the work, which shows they have no trust in the fix and there is a fatal flaw with the V-8 hemi. Please force Jeep to honor their customers and correct the known mistakes with their engines.

- Wilson, NC, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving 45 mph, the vehicle stalled without warning. The contact had to place the vehicle in the park position and turn off and restart the vehicle in order for it to resume normal operation. The failure only occurred when the vehicle came to a complete stop. The dealer was not contacted. The failure was experienced several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 130,000.

- Milford, OH, USA

During the cold months while driving, I noticed more heat than what should be normal on my feet/legs, coming from the engine compartment. 4/1/19 it was a warm day, so the extreme heat, while I then noticed the A/C was not working, prompted me to call Jeep dealership to make an appointment. They took a look at it, and scheduled repair for 5/7/19. They replaced the heater core and it's housing--(along with blend doors and actuators for the 3rd time). They said the housing had actually melted from extreme heat. There is no way this under dashboard heat should be this extreme, the result of the heater core. $2,200 to replace. Should be a recall item.

- Pittsburgh, PA, USA

Cadillac converter

- Copperas Cove, TX, USA

Oil leak from oil filter housing when running

- Wethersfield, CT, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving 40 mph, the vehicle overheated and an unknown indicator illuminated on the instrument panel. The failure occurred a couple of times. In addition, the vehicle would sometimes not start from a cold start. The contact had to shift the gear out of park in order to get the vehicle to start. The vehicle was taken to kernersville Chrysler Dodge Jeep Ram (950 nc-66, kernersville, nc 27284, (888) 656-5791) where it was diagnosed that the totally integrated power module (fuse box) needed to be replaced. The circuit was not getting power to the fan to cool the radiator. The manufacturer was not notified. The failure mileage was 135,000.

- Psafftown, NC, USA

Exiting highway. One incident merging right off ramp. Other incident, slowing to cross oncoming traffic onto a road. Engine suddenly shuts down. Fcw light comes on. Sensor on front is kept very clean! vehicle will restart but this is very dangerous as I was almost hit by oncoming traffic in the none incident. I read that this is common with these vehicles. Shame on you! never have another one

- Parkersburg, WV, USA

The contact owns a 2011 Jeep Grand Cherokee. When the vehicle pulled out of the driveway at 5 mph, it stalled and rolled into the middle of the road. The contact stopped the vehicle and had to shift through all gears to restart the vehicle. The contact called gengras Chrysler Dodge (460 Connecticut blvd, East hartford ct, 06108 860-956-5083) and was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 17V572000 (service brakes, service brakes, hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 104,000.

- Burlington, CT, USA

Two issues with this vehicle. First, at 99,000 the camshaft began to fail due to excessive wear. The vehicle is now burning an excessive amount of oil and fuel. I am told that the engine needs to be replaced, but the dealership and Chrysler refuse to repair/replace under warranty. Second, the vehicle constantly stalls while driving. This happens 1-2 times per month, typically when breaking for a stop, or breaking to make a right hand turn. Very dangerous. Dealership was unable to identify the problem, but I see literally hundreds of complaints from people who have the same problem.

- Lake Balboa, CA, USA

Left head bad, cylinder #2 misfire with pentastar engine. You have had multiple reports of this problem in which Chrysler extended warranty plans to cover this faulty engine. My Jeep was purchase with a salvage title related to body work(engine was not involved) with 43, 565 miles. My mileage at time of left head default 56, 567 miles. I am outraged!! my family has been true advocates for the Jeep product for 20 years, purchasing nine Jeep. I truly understand that the warranty falls off with a salvage title, I am pleading for some reimbursement from Chrysler knowing that the pentastar engine is faulty with left head. I had to rent a car for 10 days in order for bluewater Chrysler to get the left head in and do the job. Parts/installation $1,893.05 with car rental from enterprise $497.67 with a total of $2,390.72. I have records from the internet of the pentastar engine(faulty), records from bluewater Chrysler. I will mail at your request. Please be advised, I will take this to court. I would appreciate some form of reimbursement. Thank you, mrs. [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Port Huron, MI, USA

2011 Jeep Grand Cherokee shuts off while driving. Power steering, engine control and braking all become difficult to use. Happening while turning causes the vehicle to veer into the guard rails, if they are present, or oncoming traffic, if turning away from traffic is too difficult. Luckily, in the multiple times this happened, I was turning right, either onto the highway onramp or into a gas station. The times into the gas station, sent me over the curb and grass, barely missing the pumps. The vehicle shows no signs of an error on the dash. All radio, lights and gauges work fine. Once you are able to stop the vehicle, it must be put into park and the push button start re-ignited. It terrified my family.

- Coopersville, MI, USA

2011 Grand Cherokee overland 5.7 V8 approx 124000 miles stalled when turning left through intersection slowing from 50 to 25 mph. Steering and brakes failed. All recalls have been performed. This was supposedly fixed with P54 (fuel pump relay). Fortunately I was not towing my boat. This issue seems to have spanned many years and is extremely dangerous.

- Bristow, VA, USA

While driving and deceleration the Jeep shuts off. No lights come on indicating that the vehicle is no longer running. The first clue is loss of power steering and brakes. This always happens within the first couple miles of driving. The Jeep starts right back up and then 99% of the time won't stall again for a couple days. This is getting more frequent.

- Covert, MI, USA

It has now happened several times in which I'm driving and the Jeep suddenly loses all engine power, braking and power steering. This happens on the highway. There are never any warning lights or sounds to signal this is about to take place. This last time it almost made me cause an accident.

- Chicago, IL, USA

The contact owns a 2011 Jeep Grand Cherokee. While the contact was passing another vehicle at 70 mph, the vehicle began to tremble and the engine lost power. On another occasion, the vehicle decelerated and accelerated on its own in traffic. In addition, the check engine indicator illuminated. The dealer was not contacted. The vehicle was taken to an independent mechanic who diagnosed that a new multi-displacement system, lifters, and cylinders were needed. The vehicle was not repaired. The manufacturer was notified and a case was filed; however, a parts specialist was not available to respond. The failure mileage was 100,005.

- Fort Black More, VA, USA

I have a 5.7 hemi in my Jeep. The vehicle stalls when slowing down, and making a right hand turn off of a highway. This has happened 8 times in the 2 years that I have owned the car. It happened once when I was slowing down for a speed zone on a straight road. The vehicle gives no warning that it is going to shut down. Our local Jeep dealer did some diagnostics, but found nothing. From what I have read it seems to happen to the 5.7 engines. I don't like driving the car with anyone in it for fear of getting rear ended if it stalls, and people are behind me.

- Shaftsbury, VT, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving over 70 mph, the vehicle hesitated and lost power. The check engine indicator was also illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle misfired and the cylinder needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 58148205. The failure mileage was 104,000.

- Fort Blackmore, VA, USA

The vehicle was cruising on the highway the engine suddenly stops.,vehicle coasts to a stop. After a 15 minute wait, the engine starts again.

- Boone, NC, USA

Vehicle had a misfire in cylinder #3. took to Jeep dealership to diagnose and they found a rounded camshaft and bad lifters. Vehicle has 104,000 on it and I inquired as to options. #1 - $4,600 repair (min if they do not find anything else) and they were having issues getting lifters due to back order #2 - replace engine, quoted $8,600 and once again was unsure the timing as no long or short blocks were available. Inquired as to what could have caused this and was told that there is nothing, as the owner, I could've done. That sometimes this just happens and if it was closer in years to the end of warranty they would cover, however since it is 7 years old there is nothing they can do. Find it surprising and unacceptable that with a little research you can find that the 5.7 hemi has numerous complaints about rounded camshafts due to bad lifters. Further acknowledged by the dealership when they were commenting on how hard it was to obtain the necessary parts to repair.

- Waukesha, WI, USA