I was at fast-food drivethrough waiting to pay the attendant when I felt something hit my head from behind. It was the the deployed headrest that had struck me. I was able to drive home and will try to find out how to have the headrest reset properly. The vehicle was stationary with my foot on the brake when the headrest deployed.

- Norfolk, VA, USA

Active headrest inadvertently deployed on August 21, 2020 on the front passenger seat while the car was in motion. My wife was driving down the highway at about 70mph, and I was sitting in the passenger seat, which was reclined slightly. I believe I had sat up for a minute and was laying back down in the seat when I head a loud noise and felt something hit the back of my head. It scared me more than anything and only hurt a little and for a short time. I did have a headache that night which is not normal for me, but no other injuries. I saw there is an open investigation into this problem, NHTSA action number PE19014. I want to get it fixed. What is the status of the investigation?

- Tucson, AZ, USA

River's side headrest deployed while vehicle was parked in the driveway. Designed to release upon collision. Unable to reset the headrest as the plastic clips are broken, dealership informed me this was not covered by the warranty. Clips holding headrest in place are plastic and degrade over time due to the heat. When they fail the headrest deploys.

- Houston, TX, USA

Ahr on passenger side deployed while parked in my garage overnight. No accident occurred to make this happen

- Valdosta, GA, USA

Was driving to a doctor's appointment one day 3 miles from my house. Thankfully there was not much traffic or cars around. I heard a pop and also something hitting my head. It scared me so pulled over to see what happened. My headrest had popped open. I'm glad I was not sitting all the way back on my chair since I'm 9 months pregnant I drive sitting a little forward. If I was going faster or sitting all the way back in my chair it could've caused a crash.

- Henderson, NV, USA

My wife and I were leaving our neighborhood driving at about 15mpr and all of a sudden we heard a loud bang and it felt like someone was in the seat behind me (I was driving) thrusting both feet on the back of my seat. We thought something was in the backseat that may have flown off the seat and struck me, it felt like a bowling ball but nothing was in the backseat. The only issue is we were slowly coming out of our driveway and turning onto our street and never applied the brakes until after we heard the loud bang. After we calmed down we inspected my seat and noticed the headrest was 'discharged ' and locked out in an upward extended position. We didn't know it could even do this. Fortunately my head was not on the headrest at the time and I wasn't driving fast on the road. This violent discharge could seriously injure or kill someone if it's not looked into. I beg you, please look into this!!

- New Braunfels, TX, USA

The active headrest (ahr) deployed while the car was parked and not in use. Additionally, the car has not been in any collisions. Reading online, there are countless examples of this same issue occurring.

- Oak Park, CA, USA

I was driving and had just come to a stop when I was hit in the back of my head. My head went fuzzy and my neck hurt. I thought I had just been hit from behind. I looked and didn't see a car behind me. That is when I noticed that my headrest looked different it had sprung forward and hit me in the head. When I looked at the headrest it looked like something inside had broken.

- Chattanooga, TN, USA

Driver side headrest popped open while I was driving 65 mph unexpectedly. Injuring my neck. I was on rt 528 in orlando, fl. Consumer has yet to call dealer or manufacturer.

- Orlando, FL, USA

Drivers side headrest deployed while the car was stationary parked in my home driveway.

- Carson, CA, USA

Head rest exploded while driving on a highway, hitting me in the back of the head.

- Jacksonville, FL, USA

The drivers side active head restraint popped open and hit me in the head while reversing out of a parking spot.

- San Marcos, TX, USA

I was driving by myself, thankfully, and was slowing down to turn into a parking lot, when the passenger side head rest popped apart violently. I was traveling about 20 mph. When it exploded. Now the front of the head rest is separated from the back and just hangs there while I wait for the driver side headrest to slam into my head while driving.

- Belmont, NC, USA

While sitting in a parked car, not in motion, the passenger headrest burst open. There was no crash, no movement, no cause for it to happen. My daughter was sitting in the seat when this happened. This burst flung her head forward and caused neck pain. It was completely unexpected and occurred without warning. This is very dangerous. I am worried that this may happen to the drivers headrest while I am driving and cause a crash from the jolt. Please issue a recall and repair this issue. I am in fear driving my car that this will happen to me while driving.

- Rowlett, TX, USA

I was driving down the road when allah sodden the head rest deployed hit me in the head causing me to swerve and scrape my rims against the curve almost causing an accident

- Parker, CO, USA

I was simply driving down the road going no more than 10 mph. All of the sudden I heard this loud pop/bang and something hit the back of my head. I pulled over and saw that the drivers headrest had exploded.

- Collierville, TN, USA

I am in nc visiting my family for the summer and today decided to go wash my car. As I was leaving the car wash driving down the street (city street) driving about 45 mph and my passenger seat headrest deployed. I've had no accidents not a bump or anything for it to deploy. I immediately took it to Jeep and the guy told me that if I didnt get in a accident, my headrest should have not deployed. Then proceeded to tell me that it would cost me close to $500 to get a new one. I've maintain my truck and take good care of it. I have two nieces that is always with me and thank god they were not riding with me today. Now I have to think while driving is my driver side headrest going to do the same.

- Washington, DC, USA

As I was driving I heard a loud noise, and wasn't sure what it was at first. I looked over and saw that my passenger seat headrest had deployed.

- Saint Petersburg, FL, USA

While I was driving the headrest deployed and struck me in the back of my head, this is a serious risk and needs to be addressed.

- Mulberry, FL, USA

While having a nice family outing on July 6,2020. We were heading to a butterfly house about an hour away. My husband was in the driver's seat driving. When suddenly we heard a loud pop! surprised and confused I started looking around expecting to find my daughter had thrown something or a pop bottle exploded...nope my head rest deployed hitting my husband, hard, in the back of the head. This is not a safe issue he could have lost control and crashed. This needs to be resolved.

- Ashton, IA, USA