The contact owns a 2014 Jeep Grand Cherokee. While driving 20 mph, the battery saving mode warning indicator illuminated and the vehicle stalled. The contact noticed a burning odor and saw smoke under the hood of the vehicle. A dealer was not contacted. The vehicle was not taken to be diagnosed or repaired. The vehicle was included in NHTSA campaign number: 17V435000 (electrical system). The manufacturer was contacted and provided case number: 34480485. The approximate failure mileage was 23,000. Alternator failed-smoke and burned wire updated 9/26/18

- Hoboken, NJ, USA

The alternator light came on in the vehicle while driving, then within about 10-15 minutes the radio had no sound although the screen was still lit. Other lights then came on such as the engine light, anti-lock brakes. About 5 minutes later, I had to stop at a stop sign, when taking off again, the car would barely move. It wouldn't go above about 10-15 miles per hour, then it picked up speed but I no longer had power steering. As I pull into a parking lot to get the car off of the road, the wipers turned on (even though the switch was off). When I got into the parking spot, the car could not be put into park due to the power issues. I had to hold my foot on the brake until the engine died. Within 2-3 minutes the engine died. Everything was dead, including the power locks. Then a few minutes later the dash would light saying the ignition or accessory unit was turned on but you couldn't do anything to turn it off. Everything would then turn off again. After sitting for about 30-45 min, the car would start back up but it was not driven anywhere, we had it towed. Both the alternator and battery needed to be replaced which is what caused the issues. The alternator is under a recall for my model/year/engine type but not for my VIN. The recall was due to very similar issues, loss of steering control, loss of power.

- New Boston, MI, USA

After the 3rd periodical maintenance performed at 59.793 km on Nov.2017 the 28th, the vehicle in standstill with the gear engaged switched suddenly off (ecoand drive mode on).pressing the starting button, it restarted and remained ok for a long, but without any alert the switching off happened again and again. Sometimes a cranking lead to fail the ignition.once the shutdown happened also with the vehicle running, not in standstill, with an high risk of accident.so the vhl went to workshop again in dec2017, feb2018 and mar2018 and the results of the workshops (different in these months) was always not trouble found.the problem of turning off in standstill, usually happens at the time of departure at the traffic light, in drive (gear 1),but it happened also in parking mode, with not cold engine and on cluster is reported"low oil pressure" (oil change less than a month ago). I point out that the vehicle is used in the style of mixed driving, every day traveling in the city but also runs daily routes on the highway so I assume that the regeneration of fap takes place correctly. The use of the vehicle is not heavy. The vehicle is always recovered at night in the boxg (the temperature does not fall below 0 degrees) and therefore is not exposed to extreme weather conditions. Please check that there are no recall actions that have not been carried out in consideration of the persistence of the anomaly, I request that the workshop be supported by a second technical level to allow the resolution of the problem and avoid the replacement of unnecessary parts

- Mappano (To), FL, USA

Driving on bridge, preparing to turn right on the I 15 highway in barstow all lights flashing on info panel. Jeep began to power surge up and down windshield wiper came on radio went off, power steering became hard to control no brakes, came to rolling stop at chevron gas lot lenwood road. Jeep did not restart. Dead ! very scary and dangerous situation. Could have had a serious accident with a commercial truck. Truck honked at me because I cut him off trying to get to a safe stoping location. My wife was with me and she believed we were going to die she said. I'm go inn to get rid of this Jeep. I no longer feel safe driving this vehicle.. my wife just read on the internet there are 12 recalls on the 2014 Jeep Grand Cherokee.

- Barstow, CA, USA

Mfg 4/1/2013, replaced BCM / 4/27/2016 after engine would not turn off. Several months later engine would not turn off. Replaced trans valve. On 5/3/2018 the BCM short circuited and alternator burned while vehicle was parked leaving strong smoke and burnt smell in cabin. Vehicle has 56,000 miles and has had BCM replaced twice in 23 months. No diagnoses availed as to why vehicle will not shut off on occasion. All routine maintenance and recalls are current.

- Archbold, OH, USA

Dashboard cluster, and tail lights flickers on and off while in locked or unlocked mode and with vehicle turned off, and stationary. With or without the fob key near, and the car does this until battery dies. It has been at the dealer 3 times, new battery still the same issue.

- San Antonio, TX, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 30 mph, the instrument panel failed to illuminate. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not contacted or made aware of the failure. The approximate failure mileage was 38,000.

- North Brook, IL, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (browns Jeep Chrysler Dodge Ram in patchogue, New York) was made aware of the recall and stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact stated that the battery indicator illuminated and displayed "low battery voltage" and "battery saver mode". the failure mileage was unknown. Parts distribution disconnect.

- Shirley, NY, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ed voyle Chrysler Dodge Jeep Ram in marietta, ga was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.

- Kennesaw, GA, USA

When driving the vehicle, a "service shifter" error is shown on the digital information screen on the dashboard, behind the steering wheel. When the error is thrown, other (most all) lights on the dashboard (mil and others like traction control, emergency brake, et cetera) are illuminated and there is a chime sound. The lights that illuminate the shifter will pulsate. When this occurs, sometimes it feels like the vehicle has a loss of power. The vehicle must be restarted before it resumes normal operation. This has occurred repeatedly, even after being serviced by a Chrysler dealership for this issue. The has occurred during while driving at all speeds, while going straight and turning. The first occurrence was in November 2017, and most recently March 2018.

- Grove City, OH, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving 70 mph, the tachometer, RPM, speedometer, water temperature, tire pressure, electronic stability control, gear shifter, seat belt, and anti-skid warning indicators illuminated. Also, the windshield wipers independently activated. While accelerating from a stop, the gear shifter failed to shift out of gear. The vehicle was towed to rairdon's Chrysler Dodge Jeep Ram of kirkland (12828 ne 124th St, kirkland, wa 98034), but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 13V483000 (service brakes, hydraulic, electrical system, electronic stability control). The manufacturer informed the contact that the VIN was not included in a recall and referred him to NHTSA. The approximate failure mileage was 15,000. Consumer stated: I have now been driving the Jeep for four months since the BCM was replaced. Within the first month since the BCM replacement, there were two instances where, during a left-hand turn, the instrument cluster dropped out momentarily (blinked) with a coincident fault warning chime. But in both instances, all systems immediately recovered and there have been no other instances, regardless of driving conditions, for the past three months. Updated 10/5/18

- Woodinville, WA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle made a squealing and whining noise and there was a burning odor underneath the hood. While driving approximately 35 mph, the ABS, power steering, and brake warning indicators illuminated. Also, the windshield wipers and other components began to malfunction. The contact parked and turned off the vehicle, but it failed to restart. The contact replaced the battery, which caused the vehicle to operate appropriately for a short period of time before the warning indicators illuminated again. The contact checked under the hood and noticed smoke coming from the alternator. The contact stated the alternator and battery failed and needed to be replaced. The vehicle was repaired. The contact called cary autopark Chrysler Jeep (400 auto park blvd, cary, North Carolina 27511, 888-923-9538) and was informed that the alternator and brakes failed. The dealer would not assist because the VIN was not included in a recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,800.

- Wendell, NC, USA

The total integrated power module has begun to fail resulting in delayed or no engine turnover when ignition button is pushed while parked (although remote start on key fob works fine, battery is fine and starter is fine), driver seat moving on its own while driving on highway, headlights failing at night while driving on Suburban streets, etc.

- Damascus, MD, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 17V435000(electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair for months. The dealer (rockettown Chrysler Dodge Jeep Ram, 1221 N H St, lompoc, ca 93436, (805) 617-3000) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted to determine when the remedy and part would be supplied to the dealer. The contact was not experiencing a failure. Parts distribution disconnect.

- Los Olivos, CA, USA

My Jeep as the T36 alternator recall. My vehicle recently was affected by this recall and it's extremely dangerous. My enter vehicle powered off and that left me with no power steering or much control of the vehicle while traveling down the road.. when I was able to get to a safe location I found my alternator smoking heavy and my car was completely dead. I took the Jeep to the dealership and the only current fix is to replace the alternator with the same faulty design that failed in the first place. This is extremely dangerous if this would have failed at a higher rate of speed or in any daily driving situation. I cannot believe Chrysler is getting away with this.

- York, PA, USA

Thursday afternoon, there was a faint sound of a belt whirring or similar, but no change to driving. Gabriel noted a weird smell when we parked at home, but I didn't smell it. I drove to a meeting and noticed the sound again, but no lights on or change to driving. Friday morning, I drove to school and the battery light came on, but no other changes. Friday afternoon I drove from school at 1:20 to hwy 12 and mission on my way home. Within a few blocks the battery light came on and a notice to go to battery save mode came on. By middle rincon, I started to smell something, but no change otherwise. At that light, another driver waved me down and we pulled into valero. He helped me lift the hood, which had billowing smoke by then coming out, and he said it looked like the alternator, but did not see fire. I then called lithia and then aaa to get a tow to lithia, because I was concerned about driving it any further. I was charged $5 for the extra.2 miles of the 5.2 miles it took me to get towed. I remembered that when I got my oil change in late Dec-early Jan, bob told me there was a recall on the alternator, but there was no part or solution available yet. I did not receive a recall letter, but researched today that people received it in July 2017. My dealership insists on going through my extended warranty and a $200 deductible and did not give me a car for the days it's been there so far. I have filed a complaint with the company's recall department.

- Santa Rosa, CA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle was slow to pick up speed when the accelerator pedal was depressed. Also, the vehicle was difficult to start. The battery was inspected by the contact and the driver, but the cause of the failure was undetermined. The vehicle was taken to the dealer (michiana Chrysler Dodge Jeep Ram Fiat, 120 w mckinley ave, mishawaka, in 46545, (574) 254-2010) where it was diagnosed that the ABS module prematurely melted and needed to be replaced. The dealer was unable to verify the cause of the failure and indicated that further diagnostic testing was required. The manufacturer issued three recalls on the brakes and five recalls for the electrical system. The failure was reported to the manufacturer to determine if they could determine the cause of the failure. The failure mileage was not available.

- Osceola, IN, USA

There is a safety recall for a possible failing generator for my vehicle but I have not been included in the recall and am worried about my vehicle suddenly stalling and causing an accident. I have a 204 with a 3.6 8 speed engine that was manufactured during the time period indicated the recall is # 14V634000.

- Plymouth Meeting, PA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 17V435000(electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- New Town Sq., PA, USA

Chrysler (fca us llc) recall T36 / NHTSA 17V-435 incident summary on 2018-01-21, my 2104 Jeep Grand Cherokee stalled while traveling at approximately 65mph. A crash was avoided, but the situation was highly dangerous to passengers and other drivers on the road. This incident exhibited all the symptoms and warnings from Chrysler (fca us llc) recall T36 / NHTSA 17V-435. (summarized below) the vehicle lost power and stalled while driving on the highway. Just prior to the stall, warnings briefly flashed in the instrument control panel. Warnings included; battery saver mode, ABS system failure, suspension failure. All electronics in the vehicle exhibited bizarre behavior and could not be controlled. Additionally the speedometer continually recycled and the wipers turned on with no intervention. Complete loss of power steering and braking occurred. After the stall completed and the vehicle was stopped, a loud high-pitched ticking noise came from the engine compartment. Additionally, a pungent burning smell and smoke came from the engine compartment. The vehicle was completely disabled and unresponsive and was towed to a Jeep dealership on 2018-01-21. A claim was filled with fca us llc recall department on 2018-01-23. As of 2018-01-26, the dealer is still waiting for fca us llc recall department to respond. As of 2018-01-26, the parts are still not yet available for this recall. T36 / NHTSA 17V-435 recall summary 'the alternator on your vehicle may experience diode thermal fatigue failure due to cyclical loads induced by ehps. When the diodes fail, the alternator will no longer supply electrical energy to the vehicle and may lead to a vehicle stall without warning, increasing the risk of a crash. Failed diodes may also develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator.'

- Manchester, CT, USA