I was traveling up interstate 95 just passed exit 26 in Connecticut. As I approached exit 27 a a vehicle in the exit only lane merged into the slow lane in front of me. I proceeded to then accelerate around the vehicle that had crossed in front of me and immediately as I accelerated the vehicle began to accelerate uncontrollably to an unsafe speed. I shifted the car into neutral and braked and steered appropriately. As my vehicle began to slow I then proceeded to shift the car back into drive hoping that the issue would be resolved. While my vehicle was a neutral I tapped the gas pedal in hopes of if it was jammed or stock it would come loose and I would be able to control the acceleration of the vehicle. Unfortunately the pedal did not come on stock as I proceeded to drive I realize that my speed was dropping to an unsafe rate while being on an interstate I proceeded to shift my car back into drive only to have the pedal that was still pressed to the floor accelerate the vehicle uncontrollable to again in unsafe speed. After I proceeded to stomp on the throttle in hopes of loosening it from whatever it was that was causing it to be stuck in the open position, the pedal finally returned to its on stock position with a loud bang. I don't proceeded to steer immediately off the highway at the next available exit and turn the vehicle off...updated 04/20/17..updated 05/09/17 the consumer stated the floor mat closest to the accelerator was trimmed, but the failure recurred. The dealer was unable to duplicate the failure.

- Bridgeport, CT, USA

Vehicle rolls forward while in park while in driveway.

- Methuen, MA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train). The contacted called the dealer to schedule an appointment several times, but they were unable to provide a reasonable time frame to complete the recall repair. In addition, while the vehicle was placed in park on an incline, the gear selector independently reversed down the incline and crashed into a fence. The driver sustained bruises to the knees and shoulders, which required medical attention. A police report was filed. The vehicle was to be towed to a dealer for further inspection. The manufacturer was notified of the failure and the contact was waiting on an investigation to determine the manufacturer's solution. The failure mileage was not available. Parts distribution disconnect.

- Littleton, CO, USA

After parking my 2015 in the driveway, turning the engine off and exiting the car, the vehicle began rolling down the driveway. Our 12 year old son was outside and alerted me of the rolling vehicle and instinctively ran to try to stop it. I was able to get him away from the vehicle and get back into the vehicle to stop it before it crossed the street. There is a known issue with the shifting on this model. A recall was issued. This incident occurred after the recall work was completed on the vehicle. I backed the car back into the driveway and ensured the car was in park, engine off, door open and again, the vehicle rolled forward several feet. I started the vehicle again, backed it back up into the driveway, made certain it was in park and since we had some icy conditions, I asked my son to verify the passenger side wheels were rolling and not sliding while I watched the driver side wheels. We confirmed that all 4 wheels were rolling. I again backed the car up, set the parking brake, put a block in front of the wheel and took my car to the dealer the next morning. The dealer could not re-create the issue. They verified the recall was properly completed. They contacted Chrysler. Chrysler said that unless it could be duplicated, they could not do anything. This could have had a catastrophic consequence if someone had been in front of the runaway vehicle. The technician at the dealership had been told that there was a mechanical issue that could cause this roll-away, but since they could not re-create the problem, Chrysler would not fix it under warranty. I certainly hope that no one is injured or killed due to Chrysler's negligence in getting to the root of this problem.

- Richland, WA, USA

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked, it rolled away and crashed into a parked vehicle. A police report was not filed and there were no injuries. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that an investigator would diagnose the vehicle the VIN was included in NHTSA campaign number: 16V240000 (power train). The manufacturer was notified of the failure. The failure mileage was unknown. Updated 02/21/17

- Detriot, MI, USA

2015 Jeep Grand Cherokee. Consumer writes in regards to transmission electronic shift lever recall repair issues. The dealer claimed the recall was performed. However, the recall letter the consumer received stated the recall was not complete.

- Chesterfield, VA, USA

Purchased Jeep Sept. 2015. Received notice of recall. Took in Aug.2016. Never any problem until they updated it. Since then, it has went into park when trying to back up, when in N, refuses to go into park. After several attempts, finally does. Very concerned it will decide to jump into park when I'm on interstate going 65 mph. Took it in again and they ckd it out and said nothing wrong. I'm not convinced, at all. Called dealer I leased it from. He said make sure you brake first before engaging. Well, I've been driving since I was 16, have never just put into any gear before braking. The whole situation is very annoying and concerning. Now what?

- Avon, IN, USA

Placed vehicle into park took foot off the brake before turning vehicle off. Vehicle then began to drive forward striking concrete barrier at fuel station. Minor damage to front bumper of vehicle.

- Coltons Point, MD, USA

The contact owns a 2015 Jeep Grand Cherokee. After the contact recently purchased the vehicle, the dealer indicated that the power train recall needed to be completed. The contact was advised to schedule a repair appointment as soon as possible. The contact was uncertain as to why the recall repair was not completed before the vehicle was sold. The manufacturer was not notified. The NHTSA campaign number was not provided. The contact had not experienced a failure.

- Philadelphia, PA, USA

My car transmission shifted was recalled and I had the fixes made in June of 2016. Prior to that there were several instances my safety had been compromised due to the shifter. Since then I have continued to have issues with the shifter coming out of park into neutral. Today I pulled into a parking spot and placed my car into park. I reached behind me to grab my purse from the back seat and in that time my car had gone from park to neutral rolled forward, hitting the parked car in front of me. It was a minor collision but could have been much worse. The electronic shifters in these cars are not safe.

- Cayucos, CA, USA

I entered the parking lot of a gas station and put the vehicle in park but left the engine running. I exited the vehicle and when I returned 30 seconds later I found it had rolled 50 feet and struck a building. Instead of "park" I found the vehicle in "neutral". nobody was injured but I have damage to my vehicle and property damage to a library.

- Roscoe, IL, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact experienced difficulty shifting the vehicle. The failure did not occur until after the vehicle was repaired per NHTSA campaign number: 16V240000 (power train). The vehicle was taken to the dealer where the vehicle was not repaired due to the technician stating that the vehicle performed as intended. The manufacturer was not notified of the issue the failure mileage was approximately 12,000. Updated 01/05/2017 updated 05/09/17 the consumer stated the 2 weeks after the recall was performed the transmission malfunctioned. After shutting the engine off and restarting it 3 times it shifted into gear. On another occasion the while traveling down a hill at 65mph, on cruise control, the engine went from 2000rpm to 5000rpm. The odometer went from 65mph to 75 mph. The vehicle was slowing down while the engine was loud and running at a high RPM. The only way to stop it was to hit the brake or shift to neutral. Also, when accelerating from a stop the transmission would make a noise and bump as if rear-ended. Updated 08/03/2017 consumer stated after starting vehicle the transmission would not leave neutral. Engine was roaring very louldly until consumer stepped on the brakes. This happened 3 times. Updated 7/6/18

- Columbus, OH, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 35 mph, the vehicle independently shifted gears without warning. In addition, the vehicle shuttered. The contact stated that the failure occurred after the vehicle was taken to be serviced per NHTSA campaign number: 16V240000 (power train). The failure recurred several times. The manufacturer was not notified of the failure. The failure mileage was 3,500. Updated 01/05/2017 updated 01/17/17.

- Joliet, IL, USA

May 2016 our Jeep gc rolled down the driveway and smashed into our garage. My wife swears she put it in park to exit the vehicle at the top of the driveway but it didn't go into park. She tried to get in to stop it and was almost pulled under the Jeep as it rolled. Neighbor screamed to her to let it go and she did before she got hurt. Called the police, notified my insurance agent and my Jeep dealer' who is a good friend. Jeep dealer informed me of a recall that was just issued for the electronic shifter not going into park. (S27) your 16V240000. I notified fca and asked why I was not notified of the recall. Took three weeks to get a copy of recall. The recall says" your vehicle may roll away if the engine is running, the parking brake is not engaged and the vehicle is not in the park position before exiting. Drivers may inadvertently fail to achieve the park position before exiting the vehicle.the electronic shift lever in your vehicle does not move like a conventional shifter." I had the Jeep repaired and the damage to our house garage. Had the recall preformed on the Jeep. They just flashed the computer so if the door is now open the transmission automatically goes to park. The recall says "fca will repair the vehicle free of charge but a permanent remedy is under development. If you have already experienced this condition and have paid to have it repaired fca will reimburse you." I know the $1000 deductible we paid to our insurance company to have the Jeep repaired wasn't a repair to the shifter but there wasn't anything broken with it. It was just not properly programmed from fca in the beginning. I am trying to get our $1000 deductible refunded. If fca didn't have a problem, why were the Jeep recalled and reprogrammed. This could have been a catastrophic accident if someone was killed. We have owned 16 Jeep since 1981. I have all my records and communication.

- Wheeling, WV, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 60 mph, the coffee cup grazed the shifter. As a result, the vehicle shifted out of drive into neutral. Also, while the vehicle was in park, reverse, or second and third gears, it failed to lock into gear. The failure recurred twice after a prior recall. The manufacturer was made aware of the failure. The recall details were not provided. The approximate failure mileage was 22,000.

- Oaklawn, IL, USA

The contact owns a 2015 Jeep Grand Cherokee. After switching to the park position, the vehicle suddenly moved or rolled backwards. Also, while driving at various speeds, the transmission would switch out of gear and would not accelerate. The vehicle also experienced a clunking noise when switching from second, third, and fourth gears. The vehicle was taken to the dealer and the valve body was replaced. After replacing the valve body, a clunking noise and jerking were present when downshifting. While accelerating up a hill, the vehicle would vibrate when shifting gears. In 2013, the vehicle was serviced per NHTSA campaign number: 16V24000 (power train). The manufacturer was notified of the failures. The failure mileage was 5,000.

- Hershey, PA, USA

2015 Jeep Grand Cherokee. Consumer writes in regards to refusal of compensation for repair damages to vehicle transmission defect. New software has been installed to create an "auto park" feature. The consumer stated he thought the vehicle was in park, but in fact it was in reverse and the engine was running. The vehicle hit a mailbox, which resulted in bending and denting the door and fender.

- New Bern, NC, USA

Would keep jumping into park with each attempt to put in drive or reverse several times- finally went into drive first time happened.

- Lottsburg, VA, USA

I have had transmissions issues with my 2015 Jeep Cherokee from the first week I purchased it. I have had my Jeep into the dealership to address this issues several times now. They have replaced the transmissions once, updated the firmware a couple of times, and are now just telling me "that's the way it is" and that I will just have to live with the problems. The transmissions jerks into gear a times, especially when accelerating after a near stop (spins the tires sometimes when it 'clunks' into gear), slips out of gear at times and 'clunks' back in (when traveling around 40 mph usually), and has also just quit functioning all together while trying to enter a freeway (had to pull over and stop/start car to get the transmission back). Every time I drive the car one of these issues can be observed. I am a very displeased long time Jeep owner..

- Austin, TX, USA

I was in a driveway and put the car in reverse and accelerated since it was a very slight incline when the car automatically went into auto park. This happened 4 times. I shut the car off, restarted. The shifter worked. I drove to the dealer, they looked at it and said nothing is wrong. Seems like a safety issue to

- Stony Point, NY, USA