Have owned the vehicle for a little more than a year. Three times I've heard gear grinding when I put the vehicle in reverse, I immediately put my foot on the brake put the vehicle back into park waited a few seconds with my foot on the brake before putting the vehicle in reverse again. Took the vehicle to the dealership to be looked at (checked out) but because they couldn't get the vehicle to grind gears in reverse they said there was nothing they could do and had me pick up my vehicle. Also while driving it on one occasion I smelled a smell of electrical burning. Unknown where it is coming from on my vehicle. I'm getting fearful of driving it.

- Medford, OR, USA

The contact owns a 2018 Jeep Grand Cherokee. The vehicle stalled while driving the contact was stranded for approximately 10-15 minutes before vehicle resumed proper function the stop/start feature was inoperable the contact stated that while stopped in traffic, the auto stop/start feauture became inoperable. The contact stated that the accelerator pedal was depressed however, the vehicle failed to respond. The contact was unable to turn the vehicle off or switch the vehicle into gear. The contact stated that after approximately 10-15 minutes the vehicle resumed normal functionality. The vehicle was taken to joey accardi Chrysler, Dodge, Jeep, Ram, 909 federal hwy, pompano beach, fl 33062, (954) 943-6700, on three separate occasions to be diagnosed. On the first occasion the contact was informed that a wiring harness failed and needed to be replaced. On the second and third occasion the vehicle was diagnosed, and the contact was informed the secondary battery that controls the stop start feature was depleted and need to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 2,000.

- Pompano Beach, FL, USA

Power driver seat adjusts forward while I am in motion. Dangerous driving condition occurs when I am crammed up against the steering wheel. At dealership X 2 with no resolution. They claim to have performed a memory and software reset.

- Fullerton, CA, USA

At a stoplight I pressed on the brakes and they were too hard to push down as I look to make sure I was in drive which I know I was and I was I was in dr. And they were still too hard to push down so I put it in park put it back and drive it pushed out at first and then chyna kicked me back really hard so I did that one more time and they finally engaged and we're working sunroof track keeps going off problems with bluetooth connection to iphone constantly wheels we are out very very quickly at 17,000 miles can already feel transmission slipping

- Cedar Glen, CA, USA

Transmission thumps, complete loss of power upon acceleration nearly resulting in several mva's. extreme difficulty in getting fuel into the vehicle, constant surges in RPM, dash display goes black, touch screen turns off, goes silent, will not respond, does not recognize key fob and on several instances has allowed me to start and drive vehicle without fob. Mirrors make high pitched whistling noise. Very dangerous vehicle. I would not recommend this vehicle to anyone who values their lives or lives of other drivers on the road. This has all been constant pretty much since we purchased the vehicle new. Dealership has not been helpful. Chrysler is very difficult to deal with. Has happened since we purchased the vehicle new. Very very dangerous

- Effingham, NH, USA

On January 23, 2018, leased a 2018 Jeep Grand Cherokee vehicle from criswell located at 84 bureau drive, gaithersburg, md 20871. Since that time, I have experienced an extraordinary number of technical and mechanical issues with the vehicle including a major safety concern: 'brakes locking when attempting to start vehicle (I was advised on 7/3/19 by a service advisor at criswell, that this could potentially happen while driving) 'vehicle not starting 'vehicle shutting down at red light 'a faulty drive shaft that was replaced 'rear camera freezing 'dashboard display going blank while driving I fear for my safety and that of my family and request that action be taken on my behalf. Sadly, every time I take my vehicle to the dealership, they cannot duplicate the issues and are, therefore, unable to be of any assistance at all while I continue to experience issues on a weekly basis. Jeep customer care (800-992-1997) assigned a case number and has complete documentation to support my complaint.

- Clarksburg, MD, USA

The vehicle nav display shuts down and then the car won't start. I have been in traffic when this has happened twice so far. In both cases the car was stationary. Once on a highway and once on a city street. The latest time this happened was 6/11/19 at 7:29 pm. Additionally the nav screen has shut down as follows 6/12/19 12:14 pm 6/26/19 3:51 pm' 6/28/19 10:13 pm 7/1/19 8:22 am 7/10/19 1:57 pm 7/11/19 9:42 am 7/18/19 3:10 pm 7/19/19 9:02

- Solon, OH, USA

Our Jeep gc stalled and nothing worked while pulling out into traffic from a gas station. After waiting a couple minutes the lights on the dash came back on and we were allowed to restart the vehicle. Once the engine started we cautiously continued. We drove approximately 20-30 miles down the road when the Jeep died again. This time we were driving 70 mph+, and with no warning the engine died and all electrical equipment was dead. We were fortunate to get pulled over without issue. Again, after a couple minutes of sitting there the dash came back on and we were allowed to start again. This happened 4 more times before we reached the dealership that we purchased the Jeep from. It is there currently awaiting diagnosis. 13,000 miles.

- Republic, MO, USA

See note to insurance company I received my 2018 Jeep back yesterday 7/10/19 after months of waiting for farmers to regain possession after stolen and recovered in Mexico and repairs to be done. I drove the car home from bumper to bumper last night. When I tried to drive the car home from the gym today the window on the passenger side stating going up and down by itself. I was going 45 miles an hour. When I tried to stop it with the switch the transmission locked up and all power died. The car skidded 10-15 feet toward a intersection. I almost went through the windshield. Lucky I am strong enough to stop myself. I am requesting you that you total this vehicle return my down payment and make payment to Chrysler in arrears. This vehicle is unsafe.

- San Diego, CA, USA

While driving a message of service shifter displayed and vehicle went like on park mode but in D shift. Car was in motion and became stationary. Shift lights came on. All wheels were locked, service engine light on. Turning car off and back on didn't help. I was unable to move the shift from D to any other shift. It was very scary as I was on heavy traffic road, unable to move the car in the middle lane during work rush hour. It had to be towed to the dealer, tow guy had issues getting into the flat bed as the wheels were fully locked. Awaiting a diagnosis.

- Buffalo, NY, USA

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that every time the vehicle was in operation and a turn was made, the vehicle decelerated and lost power. Also, the front wheels and steering wheel seized. The contact could not turn the vehicle due to the stiffness of the steering wheel. In addition, the engine leaked oil and the electronic throttle, check engine, and stability control warning indicators illuminated. The vehicle was towed to North West Dodge (9616 northwest fwy, houston, tx 77065, (281) 720-1128) where it was diagnosed that the oil needed to be changed. The vehicle was repaired multiple times, but the failures recurred. The manufacturer was not made aware of the failures. The failure mileage was 39,680. The VIN was invalid.

- Houston, TX, USA

In September of 2018 in an elevated grocery store parking lot, immediately at the moment of a low speed front collision that bent part of the front bumper, the engine RPM spiked extremely high. I then carefully put my foot square on the break and applied pressure before putting the vehicle in reverse so I could park in order to check the damage. As my foot was firm on the brake, while shifting into reverse the vehicle took off at a high rate of speed as the engine RPM continued to violently accelerate and spike. The brake was rock solid and did not activate all, no matter how much pressure I put on it as the Jeep accelerated through the parking lot in reverse, getting up to about 40 to 50 mph before striking 4 other vehicles. At least 2 of the other vehicles were totaled. Only after the Jeep came to a complete stop into one of the parked cars, was I able to turn the engine off and get out to make sure no people were injured. Several pedestrians were walking to their cars at the moment of the incident. No one was hurt but several people could have been killed or seriously injured as a result of the engine throttle/RPM spiking out of control. The experience was completely horrifying. The on duty police officer who I spoke with, who was also present at the time of the incident, did not write a ticket. After interviewing me he determined that I was of sound mind and body and not under the influence of any type of substance. After speaking with several technicians and sales associates at the Jeep dealer, I' was advised to contact Jeep corporate to speak with someone who had the authority to help me resolve this matter. Moving forward my best advise to anyone else would be to check this (NHTSA) website for any manufacturer malfunctions and/or recalls.

- Washington, DC, USA

Vehicle stalls while being driven is the most serious issue ac works sporadically. Door lock unlock sporadically will not work stationary dangerous issue is the vehicle stalling out while being driven on highways

- Delaplane, VA, USA

The vehicle was stopped and placed into park with the engine running. I exited the car and it accelerated in reverse in a fast speed and struck a parked vehicle. I was caught behind the open door in panic and was very fortunate that I was not knocked down and run over by the wheels.I am adamant that the transmission was placed into park and not in reverse. I was shocked at how fast the car was traveling. The incident was witnessed by my husband and my brother in law. My husband later talked to a man that was nearby and was told that he had the exact same car and year and that the same thing happened to him. An investigator was sent out and determined that there was a faulty part in the vehicle. The man lived in the state of Colorado which is where it happened. My husband forgot to get his name. This happened in an rv park on flat terrain, private property.

- Sparks, NV, USA

My 2018 Jeep Grand Cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins, but nothing is resolving this. Oem not taking this as a serious safety issue. If something should occur, the vehicle's safety response service will not be able to do anything for occupants of the vehicle. It is very upsetting that the oem has not fixed a software issue and will not allow the dealership to replace the radio with one that actually provides the proper connection to emergency services. This is a defect in the product that the oem has had over 18 months to fix since this vehicle was manufactured.

- Waldorf, MD, USA

My 2018 Jeep Grand Cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins, but nothing is resolving this. Oem not taking this as a serious safety issue. If something should occur, the vehicle's safety response service will not be able to do anything for occupants of the vehicle. It is very upsetting that the oem has not fixed a software issue and will not allow the dealership to replace the radio with one that actually provides the proper connection to emergency services. This is a defect in the product that the oem has had over 18 months to fix since this vehicle was manufactured.

- Waldorf, MD, USA

My 2018 Jeep Grand Cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins, but nothing is resolving this. Oem not taking this as a serious safety issue. If something should occur, the vehicle's safety response service will not be able to do anything for occupants of the vehicle. It is very upsetting that the oem has not fixed a software issue and will not allow the dealership to replace the radio with one that actually provides the proper connection to emergency services. This is a defect in the product that the oem has had over 18 months to fix since this vehicle was manufactured.

- Waldorf, MD, USA

The vehicle is brand new and a few months after purchasing it the vehicle would shut down electrically (twice while driving) and the steering wheel and brakes would lock up. Since purchasing the vehicle in November of 2017 I have had 4 to 5 separate occasions where the vehicle had to be towed to the dealership in Jeep/Chrysler in libertyville, Illinois. I made verbal complaints after the second and third time. I was told after the last issue the problem was resolved and no more issues would occur, about 10 months later the issue has occured once again for a fourth time. I have son that I pick up on the weekends which requires me to drive on the highway. My fear is that the electrical will go out and my son will be hurt in a car accident due to the steering and brakes locking and no way to stop the vehicle safely. The occasion where is was driving the vehicle starting going haywire, the dash lights were flickering and different signs were coming on and the brakes became very hard to press until I couldnt any longer and the steering became really hard to move until it eventually locked as well. On 9 April 2019, the last of the few issues that has happened to this vehicle it was stationary and it wouldnt start and the electrical started acting up with the dashboard giving me the same messages from the last few times that the situation had occurred.

- Waukegan, IL, USA

As im driving, the car complete dies on me, no power, no brakes, no steering, nothing is working, this is the 3rd time this is happening, im not safe in this car, I drive my kids,

- Manorville, NY, USA

Vehicle exhibited sudden unintended acceleration on two separate occasions, and caused an accident involving property damage. The vehicle, which had been on cruise control, was completely stopped in traffic for 30-45 seconds on I-95 in South Carolina. The car suddenly surged forward while the driver yelled at me 'my foot is on the brake'. it subsided once, then surged ahead again, leaving skid marks and colliding with the vehicle in front of us. It then surged a third time, ploughing that car ahead, before the driver could shift the transmission into park

- Palm Coast, FL, USA