Just purchased 2018 Jeep Grand Cherokee from bulk dealer. The engine consistently stalls while in drive (at red lights, stop signs, intersections) causing safety issues and near MVAs. During stall, the AC continues to blow but air is not cold. The VIN# shows no unrepaired recalls, but the vehicle is behaving exactly as described in recall U87. It still has some time on warranty but I'm not sure how to proceed here. This is certainly unsafe.

- Monroe, LA, USA

Uconnect has bricked my radio, rear camera, heating/cooling system, navigation, and almost all of the controls.

- Cheney, WA, USA

While driving my entire radio screen freezes, can't control temperature or radio. This happens sporadically while I am driving sometimes every 2 minutes. It is very distracting and I am afraid it is going to cause a electrical fire. This can happen immediately after the car stops and the backup camera freezes or it can happen while the car is in motion driving. I have not contacted the dealership yet because 2 other vehicles I have are getting recalls repaired. This screen controls everything in the vehicle and should be repaired or replaced if it has issues. I plan to call the dealership in the next two weeks.

- Ida, MI, USA

My daughter has been driving down the road and the radio station begins changing sporadically and the telephone starts calling multiple people in a row causing her to have to pull over and shut everything off, include the Jeep to get it to stop. Daytona Dodge service person told her the stereo was "delaminated" and told my daughter this was a common problem from what I understand. No help for daytona Dodge and can't get anyone from Chrysler to return numerous phone calls from my daughter, wife and I. the safety issue I have here is that this sporadic action of the radio happens while driving, causing multiple potentially hazardous conditions, especially at interstate speeds in traffic. My case number with Chrysler is [xxx] and the phone number is [xxx]. the number to daytona Dodge is 386-274-0571 and the person of contact there is [xxx]. on top of this they tell me that I must pay a $155 diagnostic fee to tell me the radio is not working properly. Not to mention the cost of the radio, installation and associated shop costs. The Focus here is the safety issue. As a retired deputy sheriff, I have seen enough injuries and fatalities and this radio issue could be a contributing factor to more needless accidents. I understand this vehicle is out of warranty because of mileage but I don't believe a radio has an odometer and I have never seen a radio of any sort do what my daughter as told me this one does. Thank you for your time. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bunnell, FL, USA

While driving about 10 mph in my neighborhood, the engine abruptly cut off. The "D" on my dash began to flash. Steering was difficult and braking was difficult. The car just coasted. I was able to pull the car over to the side of the road and put it in park. Then I was able to restart the car. If I had been on a highway or a busy street, this would easily have been an accident. My 8 year old son was in the car. Now I'm scared to drive the car. I have called the dealer to have them take a look at the vehicle. Seems this is not just an issue for me. A lot of other 2018 Jeep have had this issue. A car that randomly shuts off while it's being driven is a horrific accident waiting to happen. Hopefully something can be done at the dealership. Another issue with the car that may be related or separate. The radio in my center consol turns on when I start the car. Then it freezes and shuts off. Then it turns itself back on and freezes and shuts off again. It goes through this process several time before it will turn on, stay on, and function properly. I am told that it could be that the car needs an update. I am also told by the dealer that the update could result in the car needing an entirely new radio.

- Westerville, OH, USA

After wide open throttle acceleration, vehicle continues to accelerate even after letting off of throttle. Had to immediately depress brake to its maximum capacity to slow/stall the unintended rapid acceleration. It has duplicated this behavior twice in the last 100 miles. The Jeep also indicates an error message regarding electronic throttle control error. Once again uncontrolled rapid acceleration after wot!

- Meridian, ID, USA

Infotainment system keeps rebooting, goes into boot mode even while driving. Caused total distraction to the driver while driving with sudden full blast of air condition or volume going up and down without control. This is a full safety issue as at one point my daughter was driving and the speedometer went totally blank at night. All problems gradually started in October 2020. In the latest safety related issue the Jeep was no longer drivable as the infotainment system was draining the battery. The Jeep had to be jumped started multiple times during the day and got stranded on the side of the road.

- Magnolia, TX, USA

Put my truck in park open my door walk in front of my truck to open my gate. Turn around only to see my truck leaping towards me. Luckily for me the truck ran into the gate before I slide the gate.. there is clearly a big problem and Chrysler don't want to assume responsibility.

- Miami, FL, USA

The blower motor has been replaced twice within a 4 month period. 1st time, hot air was blowing when A/C on. 2nd time, there was a loud noise when A/C on. Also, the start/ stop feature not working as of 1 month ago. Took it to dealership last week to get it fixed and they said it was fixed, but still not working. 1/25/2021

- West Covina, CA, USA

The vehicle spontaneously erupted in flames by itself while it was parked with the engine turned off.......see attachments

- Riverside, CT, USA

For the past 2 weeks my radio changes stations back and forth, the air conditioner goes high to low real fast but today really scared me I put on my blinker to turn left and it started switching right to left and the car behind me was fixing to go around me on the right side and when it switched to the right it scared him and he slammed on his breaks and the car behind him almost hit him. Also, sometimes when I put it in reverse it kinda jumps into reverse. The back arch hasn't been wanting to close either when I push the button all of the thugs happen while just starting it to going anywhere

- Beaumont, TX, USA

I have a 2018 grand Jeep and since I took delivery in 2018 he uconnect feature has never worked right, and now is beyond useless/dangerous. I have been given the run arounds by the dealership, and doesn't want to cover 2018 vehicle in 2020 with very little use this whole year. The whole system is not safe with random changes with radio volume, temp changes, nav changing instructions in route, etc. It's beyond frustrating and I can't seem to get a straight or help. Online this has been an issue for year before my model was sold, and never addresses. This is fraud and straight negelence, and I wish I could give this vehicle back. Worse purchase ever!!

- Spring, TX, USA

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the U-connect system failed as the radio and bluetooth randomly disengage with a loud noise. The contact also stated that the front passenger's and driver's side seat warmer would inadvertently engage. The vehicle was taken bluebonnet Jeep (283 ih 35 East, new braunfels, tx 78130) where the failure was diagnosed and the contact was informed that the U-connect system needed to be replaced. The vehicle was not repaired due to the warranty being expired. The manufacturer was notified of failure and confirmed that the warranty was expired and that any repairs would be at the owners expense. The approximate failure mileage was 38,750.

- Universal City, TX, USA

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the front dashboard panel developed a bubble. The bubble started at the top of the dashboard and traveled to the middle of the dashboard. The bubble caused certain features to switch on and off independently like the radio, the air condition, the navigation system, and the defroster. The contact was unable to see out of the windshield while driving and pulled over because the defroster was inoperable. The contact took the vehicle to love Chrysler Dodge Jeep llc (1259 E main St., alice, tx 78332, (361) 356-7928) and was informed by the dealer that the warranty had expired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 70,000.

- San Antonio, TX, USA

Back up camera stopped working. Does not come when transmission is in reverse and will not work from apps on screen. The radio doesn't shut off either.

- Monroe Township, PA, USA

While in motion the display will freeze, and remain on and frozen even when vehicle is put in reverse, and after the vehicle is turned off, and turned on again. The last screen it was on remains. This has happened on multiple occasions last time was November of 2019, it recently happened in August 2020.

- Chester, VA, USA

Started out with having issues with the radio screen not coming on just the Jeep logo would show up. Then it progressed to the screen and radio would restart as I'm driving and occasionally would make a loud beeping noise out of nowhere. Went to start my car and all the lights across the dash would flash and change colors (from a blue to orange) and the car will not start. Now nothing works at all on the car and I can't get the car to start. Car is completely dead.

- Warminster, PA, USA

Here are times when I have pulled out (with various people in the car) most recently my 13 year-old-son, who was screaming, "dad what are you doing, we are about to be hit, " and the car has completely shut down. (no interior lights, or running engine) quick thinking saved us from a major disaster. We were almost T-boned last week because of this problem. This would not be the first time for this problem. Problem #3: while driving, I pulled out from my street, a red light or parking lot and the transmission did not engage, the engine revved (without moving) and again, I was almost T-boned. It happened again this morning. Problem #4: there are times when I am traveling up or downhill, the transmission will wind out, the tachometer will spike and then the Jeep makes a knocking noise and then I can continue. You could drive the car for months and then all of a sudden it happens. Problem #5: I was backing into my driveway, the back up camera stopped working and my Jeep completely shut down. This happens on more than one occasion and has no precursor to when it is going to happen.

- Monroeville, PA, USA

The contact owns 2018 Jeep Grand Cherokee. The contact stated while vehicle was stationary, the vehicle failed to restart. The contact attempted to restart with battery charger, which caused the vehicle outer rim headlights to illuminate but failed to restart. The contact stated he feels unsafe in vehicle due to the location of the battery under the passenger seat. The contact stated no warning light was illuminated. The contact stated an unknown dealer was contacted however, no assistance was offered. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 3,990.

- Palmdale, CA, USA

Not a safety issue, but a extremely frustrating and widespread issue. Fm radio signal issues. Fm radio cuts in and out. I found a forum with dozens of other owners who had the same issue. Radio works fine for xm/sirius and am. Seeking through fm stations, the radio doesn't find any signals strong enough to stop on. I'm in an area with strong fm stations and have never had issues on other radios in any of my vehicles.

- Ashburn, VA, USA