10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 27,982 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2003 Jeep Liberty. The contact stated that while traveling approximately 50 mph, the ball bearings became detached on the front passenger side of the vehicle. The vehicle was towed to a repair shop. The contact received notification of NHTSA campaign id number: ()13V252000 (fuel system, gasoline, structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago and had attempted to get the vehicle repaired before the failure occurred. The manufacturer was also contacted and provided an unreasonable date for when the vehicle would receive the recall repairs. The approximate failure mileage was 177,000.
- Carrollton, GA, USA
My complaint is that I have received notice of recall 13V-252. The fix for this recall is to install a new trailer hitch on my car. Now I need a hitch on my car for recreational use so I call to see if I have a hitch installed will I be reimbursed and was told that my reimbursement is not guarantee. They do not have parts they will not reimburse how can I get my car fix.
- New Windsor, NY, USA
The contact owns a 2003 Jeep Liberty. The contact stated that she was concerned for her safety since the parts were not going to be available until August for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure ). the dealer was contacted. The manufacturer was made aware of the problem. The contact has not experienced the failure. The vehicle current mileage was 100,000.
- Tarpon Springs, FL, USA
The contact owns a 2003 Jeep Liberty. The contact received the recall notification related to NHTSA campaign id number 13V252000 (fuel system, gasoline, structure); however, the part needed was unavailable. There are no failures at this time. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
- Terrytown, NY, USA
The contact owns a 2003 Jeep Liberty. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:13V252000 (fuel system, gasoline, structure) but was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
- Medford, MA, USA
The contact owns a 2002 Jeep Liberty. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:13V252000) but he was made aware that the parts were not available and the contact was unable to have the recall service performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The VIN was not available.
- Washoe Valley, NV, USA
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The dealer and manufacturer were both made aware of the failure. The manufacture stated that the part was not available for repair. The manufacture declined to provide part availably information to the contact. The vehicle was not repaired. The contact had not experienced a failure. Updated 5/27/14
- Kintnersville, PA, USA
The contact owns a 2003 Jeep Liberty sport. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and the part needed to complete the repair was not available. The dealer was unable to provide an expected date when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
- Opp, AL, USA
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available for 2 years or more. The manufacturer was not made aware of the issue. The contact had not experienced the failure.
- De Soto, MO, USA
The contact owns a 2003 Jeep Liberty. The contact received two recall notifications of NHTSA campaign id number 12V52700 (air bags) and 13V252000 (fuel system, gasoline, structure). The required parts were not currently unavailable to perform the repair. The dealer was unable to provide the expected date for the remedy parts. The manufacturer was not notified of the problem. There are no failures at this time.
- Madera, CA, USA
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The dealer stated that the part was not available. The manufacture was not made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure described in the recall.
- Durham, NC, USA
The contact owns a 2003 Jeep Liberty. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.
- Gonic, NH, USA
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign id number:13V252000 (fuel system, gasoline and structure). When the contact took the vehicle to the dealer for repairs, the contact was informed the parts were unavailable. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date on when the part would be available. The contact had not experienced a failure.
- Edmonds, WA, USA
The contact owns a 2003 Jeep Liberty. The contact stated NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available. The manufacturer was notified of this failure and declined to provide part availability information. The vehicle was not repaired. The contact had not experienced the failure described in the recall. Updated 05/28/14 MA updated 05/29/2014
- Radford, VA, USA
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The manufacturer was contacted and provided an unreasonable date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.
- Orlando, FL, USA
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable time for repair. The contact took the vehicle to the dealer to be repaired, who stated that the part was unavailable. The manufacturer also stated that they could not provide the contact with an estimated time for repair. The vehicle was not repaired. The contact had not experienced a failure.
- Dansville, VA, USA
The contact owns a 2003 Jeep Liberty. The contact received two recall notifications under NHTSA campaign id numbers 13V252000 (fuel system, gasoline, structure) and 12V527000 (air bag); however, the vehicle was not serviced because the parts were not available to perform the repair. The manufacturer was not notified of the problem. There are no failures at this time.
- Nogales, AZ, USA
The contact owns a 2003 Jeep Liberty. The contact stated that while traveling various speeds, the vehicle suddenly stalled. The vehicle was taken to a private mechanic where it was found that the crankshaft sensor, camshaft sensor and fuel pump needed to be replaced. The vehicle was repaired but the vehicle failed to start. The manufacturer was contacted about the failure. The failure mileage was 194,000.
- Columbus, OH, USA
I received a recall notice for the airbag system occupant restraint control module M35/NHTSA 12V-527. I immediately called the dealership and got my name on the list, they said I was 3rd in line. It has been months now and no word on when they will get the parts. In the mean time there has been another recall regarding the gas tank. Really don't want to drive the vehicle but have no choice. Please try to get any answer to ease my mind.
- Hutchinson, KS, USA
- Augusta, KS, USA