10.0

really awful
Crashes / Fires:
2 / 25
Injuries / Deaths:
3 / 0
Average Mileage:
56,781 miles

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« Read the previous 20 complaints

problem #160

Dec 012020

Sorento

  • miles
Engine light comes on not the oil light when it's time to fill. Once I have oil change it goes off out the next day. My engine light currently remains on and I smell a burning from my engine and my vehicle drives as if something is wrong with the engine or it struggles to change over.I've been having this problem for a few months now with my engine smelling as if it's burning.

- Kent, OH, USA

problem #159

Dec 072020

Sorento

  • 155,940 miles
There have been at least two times when service for scheduled oil change was due and the shop said the engine had almost no oil. I took the car to the same shop on a different occasion after hearing rattling noises around the motor while driving and the same answer was given about very low on oil level. This week the car stalled while one of my kids was driving and I picked them up where they were located. I assumed it was the battery but after aaa towing came they showed me the battery had full charge and pulled the oil dip stick and showed me no oil marking. The car is a 2014 SUV with 155,950 miles. There were no service engine lights or any kind of indicators warning that oil was low or completely dried out. The car does not turn and is at the shop. The shop previously did some costly work as they repaired an oil leak but that has been about 1 year to 1.5 years ago and I've not noticed any leakage. I can provide receipts if needed. This should not be happening.

- Denton, TX, USA

problem #158

Nov 262020

Sorento

  • 105,400 miles
Car started making knocking noise with loss of power while driving on 45mph road. Checked oil, no oil. No warning lights came in dash prior or currently indicating loss of oil pressure of check engine light.

- Blairstown, NJ, USA

problem #157

Nov 012020

Sorento

  • 180,000 miles
The engine may stop working entirely without warning. Shut off and will not provide power, making knocking sounds.

- Aquasco, MD, USA

problem #156

Oct 112020

Sorento

  • 79,250 miles
Hello, problems with the headlights of Kia Sorento 2014, these are very dim and in the dark you can see little or nothing and this can cause a big accident on the road.

- Moca, PR, USA

problem #155

Oct 152020

Sorento

  • 121,000 miles
Engine started knocking and lost some power darning driving. The check engine light came on. This is the 3.3L gdi engine. This engine is not part of the SC147 recall. I take good care of my cars. I believe the issue I'm having is due to a defect in the manufacturing process. We have a 2012 Hyundai sonata that was covered under a different recall. It initially passed the recall test. The engine failed later with the same symptoms I'm having with the 2014 Kia. Something is not right.

- Barboursville, VA, USA

problem #154

May 012018

Sorento

  • 76,556 miles
Car does perfectly fine for two weeks then runs through radiator fluid and oil like it's crazy has not thrown a check engine light has had multiple maintenance is fixes we have literally almost had a severe accident because the car started to smoke and had the radiator cap almost explode off of it. And it literally was driving on a normal speed going about 75 mph-80mph, on the highway when suddenly it goes to a complete and utter 20 mph with her to the floor this car has been nothing but trouble it's been taken care of it's barely driven from our time of purchase.and the amount of certified veteran Kia. Mechanics all having no idea what's wrong because when they think they know what the fixlast but a week or two been paying for a rental car for almost a year now while still paying my payment on a Kia that cuomo has no recall' and almost killed my entire family on the I 40 in eastern North Carolina in the dark as well when it was an icy stormy road that I just been cleared we could've died and god knows what we could've done to others the road was safe take it into multiple Kia certified mechanics that your mechanics mom and pop mechanics two dealerships and nobody can figure out the problem this is the most disgusting thing that has ever happened to my family I have a car that has been sitting at a mechanic shop all over eastern North Carolina forever year now or in my driveway that I just pay on and pay a mechanic bills for because nobody can figure out why it over he eats why the speed why I almost catches on fire and white and black system break or the brake system and speed system is completely haywire. My family's or my wife dream vehicle is been our nightmare. I have plenty of bills I can upload here the date below is the date that I've been paying for to sit in my driveway and for it to be looked at mechanics for them to fix some thing and nothing be resolved.

- Jacksonville, NC, USA

problem #153

May 212020

Sorento 4-cyl

  • 78,500 miles
Hello, I am writing here since I did not receive for online access. My situation is related to my 2014 Kia ​​'Sorento vehicle, VIN # [xxx] it is presenting failure indicators related to 4 recalls reported by the federal department of transportation to correct whether it is replaced or repaired. I contacted Kia de aguadilla puerto rico presenting the situation, they indicated that the vehicle was inspected for 2014 and that at that time it did not present any type of problems and that by the VIN #. my vehicle is obviously one of the units referred to by the recall and according to the information the vehicle that meets the specifications of the make, model and year must be inspected by certified Kia mechanics. In the telephone conversation they indicated that the cost of the inspection starts at $ 65 depending on the type of problem. I had a conversation with another Kia representative from kennedy explaining my situation with Kia from aguadilla, being specific that the recall clearly indicates that in both 1 and 4 recalls, life can be at stake without the parts not being corrected in time. This and the previous messages related to my situation remain in record for when an accident occurs that involves both my family and third parties. I hope you can help me in this situation. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Moca, PR, USA

problem #152

Oct 022020

Sorento

  • 75,000 miles
While driving and while running but standing still the engine light comes on. While driving at highway speed, the uvo/onboard voice alert came on and alerted to a serious engine issue/or failure. Engine code P0263 (contribution balance) & P0301 (cylinder 1 misfire). Dealer diagnosed cylinder 1 internal injector failure & estimated replacement cost of $526 plus tax. Vehicle odometer at time of service was 75485 miles.

- Manteca, CA, USA

problem #151

Aug 282020

Sorento

  • 106,400 miles
The contact owns a 2014 Kia Sorento. The contact stated while driving 40 mph, the vehicle independently decelerated and jerked. The contact stated that the engine overheated and loss motive power with the check engine warning light illuminated. The contact coasted to the side of the road and the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was later towed to atlanta West Kia (1301 thornton rd, lithia springs, ga 30122) and the contact was informed that a new engine and spark plugs were needed. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 106,400.

- Villarica, GA, USA

problem #150

Sep 112020

Sorento

  • 119,820 miles
Oil consumption test performed and vehicle is still consuming/burning oil at a rate of 1 to 2 quarts every few weeks / engine knocking continuous / Kia of irvine continues to provide no answers and wasted my time on a recent scheduled visit and said there were no recalls and upon looking up the recall status it states there are 4, answers are needed on the status of this vehicle, thank you

- Rancho Santa Margarita, CA, USA

problem #149

Sep 252020

Sorento

  • 83,000 miles
The headlights don't shine on anything and it's hard to find your way at night. Speed ​​control does not work. The engine has a different rhythm at 3000 RPM.

- Moca, PR, USA

problem #148

May 042020

Sorento

  • 130,000 miles
Engine is making very loud noise and not drivable. When took to Kia dealership they said that same problem happened to gdi 4 cyl engine and it was recalled but not the 6 cyl even though the problems are the same due to manufacturing defect. I called Kia America and they said that they cannot do anything.

- Fife, WA, USA

problem #147

Jan 012017

Sorento

  • 17,000 miles
Rattling sound coming from engine. No determination as to what it is.

- Tulsa, OK, USA

problem #146

Jul 162020

Sorento 4-cyl

  • miles
In May. My airbag light came on and won't go off. I'm not sure if the airbags are defective or not, but I'm scared to drive around with the light on. Then on July 16,2020, my vehicle started cutting off on my in the midst of moving traffic. I have to throw my hazard lights on and coast to a safe place to let the truck sit. It's cut off about 7 times now with my 3 kids in the car.

- Atlanta, GA, USA

problem #145

Jun 252020

Sorento 6-cyl

  • 126,000 miles
My 2014 Kia Sorento started to make knocking sound and I took it to the dealer to check out. Check engine light did not come on or any other warning signs. After checking service department said that the engine needs to be replaced and it sounds like there are metal pieces in the engine. They also said that Kia sorrento 4 cylinder had the same problem and it was recalled but not the 6 cylinder. They also advised me not to drive too long because the engine may stall. They quote me $7000 to replace the engine or suggested to trade in for a different car. I brought the car home and towed it to a local mechanic and they said the same thing and asked me to call Kia usa and file a complaint. They said that there are lot of tsb's on this 2014 Kia sorrento. According to Kia dealership notes they say "connecting rod failure"

- Fife, WA, USA

problem #144

Jun 272020

Sorento

  • 104,000 miles
The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle decelerated independently and stalled without warning. The vehicle was towed to the residence. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 104,000.

- Chicago, IL, USA

problem #143

Jun 062020

Sorento 4-cyl

  • miles
The vehicle was in motion and basically "died". police assisted my daughter (who was driving the car on her way to work on a very busy interstate). Car was towed to a local shop where it remained over the weekend. It was then towed to another shop local to my residence. Upon diagnosis, the starter was found to be burned out, but vehicle still would not start. Eventually it was determined that the engine was the problem.the engine seized up. Possibly timing chain but not certain, at this point. Seems to have occurred randomly. Engine has had proper care. Battery and starter are both good (starter was replaced because the seized engine likely burned the starter out). Should possibly be included in the recall # SC147.

- Spartanburg, SC, USA

problem #142

May 292020

Sorento 4-cyl

  • 84,000 miles
Driving on 2014 Kia Sorento with only 84,000 miles. Doing oil change on time I keep the receipts for records. Last Friday while I was driving my car broke down in the middle of the intersection. Sounded like cranking engine rattling. Had to tow the car to my mechanic that told me the engine broke down. I did some research and Kia had few unannounced engine recalls on my model. When I call Kia they don't want to help at all. They don't want to take any responsibility.

- Rockville, MD, USA

problem #141

May 292020

Sorento

  • 115,000 miles
The contact owned a 2014 Kia Sorento. The contact stated while driving another driver was honking to inform the contact that there were flames underneath the vehicle. The front passenger opened the door and confirmed that there was a fire. The contact who was the driver and the front passenger were able to come to a stop and exit the vehicle. The passenger sustained burn to the arm and back that required medical attention. The driver also required medical attention due to the smoke inhalation. The contact mentioned that the front driver side door failed to open but was able to exit the vehicle with the help of the passenger. The fire department extinguished the fire. A police report was filed. The contact mentioned that the entire front end of the vehicle burned. The vehicle was towed to the same dealer where the vehicle had not been inspected yet. The vehicle was destroyed. The manufacturer was not made aware of the failure. The contact stated that the vehicle was previously taken to superior Hyundai South (238 w mitchell ave, cincinnati, oh 45232) for a unknown recall for a motor replacement. The failure mileage was approximately 115,000.

- Cincinnati, OH, USA

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