10.0

really awful
Crashes / Fires:
2 / 25
Injuries / Deaths:
3 / 0
Average Mileage:
56,781 miles

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« Read the previous 20 complaints

problem #140

May 242020

Sorento 6-cyl

  • 78,500 miles
I was driving straight down a 2 lane highway at approx. 55 mph and the engine abruptly shut off. However, all electrical components still worked, including the A/C, lights, and the navigation screen. I didn't even have time to think about what I needed to do, but I was able to pull into someone's driveway, as there was no shoulder on the highway that I could pull over onto. After pulling off of the highway, I placed the vehicle in park and I turned it off. I tried to restart the vehicle and every light on the dash was illuminated, but it would not start. None of the electrical components worked now after shutting the car off. Heard a clicking sound when brakes were applied. I checked oil on dip stick and oil was fine. The vehicle had over a quarter tank of gas. No lights appeared on dash before it abruptly died. Called tow truck to come get it and take it to repair shop. Mechanic says it is showing the problem could be in the main brain of the vehicle, and I will have to have it towed to nearest Kia dealer which is 2 hours away. I just purchased this vehicle approx. 3 months ago with roughly 75K miles on it. I am the second owner with no prior accidents. I am greatly concerned about this issue with my 2014 Kia Sorento sxl, due to the fact that it could have caused an accident and someone could have been seriously injured due to the engine just abruptly dying. This needs to be recalled asap!

- West Plains, MO, USA

problem #139

May 102020

Sorento 6-cyl

  • 66,000 miles
Car stopped running, while driving. Was towed to repair center. Was told engine failed and needs to be replaced at a cost of 5-10,000 dollars. This car only has 66000 miles.

- Duluth, MN, USA

problem #138

May 242020

Sorento 4-cyl

  • 162,000 miles
Unfortunately while driving my vehicle on the highway it shut off abruptly.

- Los Angeles, CA, USA

problem #137

May 092020

Sorento 4-cyl

  • 120,000 miles
I was at a light on Friday and my car just turned off.I had to push it to the gastion. When my mechanic came to look at it on Friday he said that my engine locked I need a new engine. I don't understand why there wasn't a recall on my VIN number but there was recalls on 2013 and 2014 Kia Sorento and Kia soles. I have a friend of mine that has a 2013 Kia Sorento and he had the same issue with his engine. Is the gdi engines and that's the engine I have and is not replaceable that is so messed up. There was a replacement on all engines of gdi.why this happening to me when I have 6 months left of payments and it's $3,500 to replace an engine this is really absurd.

- Orlando, FL, USA

problem #136

Jun 012019

Sorento 4-cyl

  • miles
Every 2 days putty a quart of oil.

- Deltona, FL, USA

problem #135

Mar 312019

Sorento 6-cyl

  • Automatic transmission
  • 80,000 miles
The contact owns a 2014 Kia Sorento. The contact stated that while driving and attempting to accelerate, there was an abnormal noise coming from the engine. The contact stated that there was a delay between the accelerator being depressed and the vehicle responding. In addition, the vehicle would shuddered with the check engine warning light illuminated. The vehicle was taken to la fontaine Kia located at (2027 S. telegraph rd, dearborn, mi 48124), where it was diagnosed that the vehicle needed a tune up. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000. Consumer stated motor overheated while driving and vehicle would shut off.

- Dearborn, MI, USA

problem #134

Feb 262020

Sorento

  • 125,574 miles
My engine started blowing smoke when driving out with my family. I took it to Kia dealership and they said that both the front timing cover and the oil pan gasket had a leak and that they needed to be replaced. My car had an engine recall done by them on which during manufacturing there were metals shards that spread through the engine. I also read this engine (theta 2) was involved in cases were the engine caught on fire for no apparent reason. This is a safety concern and their engines should be warrantied for a longer time. I'm attaching the invoice for the repairs done.

- Kannapolis, NC, USA

problem #133

Jan 202020

Sorento

  • 102,500 miles
I bought 2014 Kia sorrento with 93,000 on it had oil change to full max life synthetic api oil and oil filter change to full synthetic filter at 97,389.then got to and oil good for 7,500 miles. Engine went out at 102,500. And normal driving..

- Grand Forks, ND, USA

problem #132

Mar 292019

Sorento

  • 70,442 miles
Engine malfunction pertaining to throttle body. Vehicle started to skip while sitting stationary in parking space as if not receiving enough fuel then has reduced power. Took vehicle to dealer to inquire about possible coverage for replacement since vehicle had less than 100,000 miles. Dealership told me that throttle body was not covered and that it would code in assess of 1,000 dollars to repair.

- York, SC, USA

problem #131

Jul 012019

Sorento

  • 141,000 miles
The contact owns a 2014 Kia Sorento. The contact stated that after an oil change, there was an abnormal knocking noise coming from the engine. The vehicle was towed to dar cars Kia located at (4700 branch ave, marlow heights, md) to be diagnosed. The contact was informed that the engine was defective and needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was notified of the failure however, no assistance was provided. The failure mileage was 141,000.

- District Heights, MD, USA

problem #130

Feb 272020

Sorento

  • 109,000 miles
Car started overheating and coolant backed up and over flowed coolant reservoir. Also being winter there was no heat coming from the heater. This happened whether traveling 70 miles an hour, stopped at a stop sign, or idling in park. Temperature gauge would go from normal temp to over heating temps, back and forth with the sound of bubbling in the reservoir and heavy coolant leakage. Me and my wife also noticed a strong foul fuel oder exspecially when driving on the freeway. I replaced the thermostat, flushed and filled the radiator with 50-50 mix of antifreeze and it changed none of the problems listed above. Had system pressure tested and a scan of the engine OB2 module and came back with 0 codes. Researched vehicle and found recall number SC147 engine/engine cooling, engine replacement.

- Minneapolis, MN, USA

problem #129

Feb 282020

Sorento

  • 126,000 miles
January 10, 2020 had the recalls on my car checked. Nothing was wrong. While driving home February 28, 2020, my car started to make a horrible knocking noise. I was only about 2 miles from home. Pulled in and turned car off. Contact Kia was told to bring car in the next morning that there was a lifetime warranty on the motor. Start the car and drive 2 miles, the check engine like started blinking, oil pressure light came on, car died and never has started back. Asked the Kia dealer if they were able to provide me with a loaner car and was told no. First I was out a $300 towing bill because they never ever checked out the engine recall, and now I am out another $300 on a rental.

- Busy, KY, USA

problem #128

Feb 292020

Sorento

  • 93,000 miles
The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, a loud rattling sound was heard. The vehicle stalled with the oil warning light illuminated intermittently. The vehicle was restarted and was driven to an independent mechanic. The vehicle stalled and failed to restart. The check engine warning light illuminated. The vehicle was diagnosed. The contact was informed of engine oil consumption which caused the gear to wear which caused the rattling sound in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.

- Dallas, TX, USA

problem #127

Feb 282020

Sorento

  • 82,330 miles
2014 Kia Sorento car lost all power and won't start battery fully charged. While going over 50 car just lost power. Won't turn over nothing had to pay for tow to dealership to wait and see if they even know. Very unsafe was third time happening while driving this time dead. Car has less then 84,000 miles and still under warranty

- Sterling, VA, USA

problem #126

Feb 152020

Sorento

  • 170,000 miles
My 2014 Kia Sorento recently had an engine failure. I was driving on the freeway at 65 mph and heard a loud knocking so I started to exit the freeway by the time I got to the middle lane I heard a loud pop coming from the front of the vehicle. I lost all acceleration and coasted to the side of the freeway. Before the engine quit working there were no warning lights on my dash and temperature of the engine was normal. As soon as the engine quit working the oil light and engine light came on. After getting it towed 17 miles and 150 dollars later I was told by the mechanic the engine was completely seized up. They checked the oil levels and said it was half of a quart low. This vehicle is only 6 years old and all of the miles put on it are freeway miles driving to and from work. This engine has been burning up oil like crazy everytime I took it in for routine maintenance or replaced the oil myself it has been low and very black. The maintenance has been kept up on per spec's of the manufacturer.

- Hemet, CA, USA

problem #125

Feb 142020

Sorento

  • 85,000 miles
Was driving on state highway while passing slower moving vehicles. Car shut off while moving at 60-65mph while overtaking vehicles. Pulled off to the side of the highway as far as possible as the car had shutoff completely. Tried to restart the car and the car would not begin the starting process at all. It sounded like a semi-grinding noise and click. Had the vehicle towed to mechanic and they have determined that the engine seized and is 'blown'. car has approximately 85K miles.

- Raleigh, NC, USA

problem #124

Jan 132020

Sorento

  • 115,000 miles
The engine has been burning oil very quickly. We had an oil change and around 5,000 miles later, there was zero oil left in the car - the oil light came on. Then it was fine until the next oil change. Then less than 3,000 miles later, the same thing happened. Added 4 quarts of oil to it and about a month later, it was low again and the oil was very dark.

- Columbia, SC, USA

problem #123

Jan 272020

Sorento

  • 189,000 miles
The engine light came on and my car started shaking, knocking, and decelerating as I tried to pass another vehicle.

- Conyers, GA, USA

problem #122

Jan 272020

Sorento

  • 144,000 miles
The issue is the engine it's burning the oil and one of the recall that this vehicle has been a knocking sound in the engine and thats the problem that I'm having. The problem occurred in the road when I smelled the burning oil. Now my mechanics says that I have to replace a engine that only is 6 yrs old

- Houston, TX, USA

problem #121

Jan 262020

Sorento

  • 94,000 miles
Today I was driving to my parents house on a long straight away highway (55mph speed limit). I began passing another vehicle and as soon as I got around him my check engine light, oil light, and battery light came on. I promptly pulled over on the side of the road and shut the car off. I checked oil level, which was fine. No obvious over heating, smoke, or leaks. I decided to turn the car back on to see if the lights were still there but the car wouldn't start. It was completely dead aside from one tiny crank noise then nothing. Luckily someone stopped and we got the car started by jumping it. Went to the local parts store and my battery, starter, and alternator all checked out ok. No further lights or issues the rest of the day. Not sure what happened but I'm scared to drive it long distance now. Never had an issue with this car before this.

- Newark, AR, USA

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