The contact owns a 2014 Kia Sorento. The contact stated that while the vehicle was idling, the vehicle stalled without warning. The contact shifted to park and restarted the vehicle. The vehicle was not taken to the dealer nor an independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The contact was informed that the VIN was not under a recall. The approximate failure mileage was 72,000.

- Davie, FL, USA

The contact's wife owns a 2014 Kia Sorento. The contact stated while driving approximately 35 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted. The vehicle was taken to enterprise Kia (1509 E. park ave, enterprise, al 36330, (334)417-4444) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall.. the failure mileage was approximately 134,000.

- Dothan, AL, USA

2.4L engine started using oil at 100,000miles and replaced PCV valve and no change. Engine now at 120,000 miles uses more oil. This occurred under normal driving conditions. It now uses 3 quarts between oil changes.

- Winona, MN, USA

I've only had my 2014 Kia Sorento for a year, from 2020-2021. I've noticed these problems in the beginning and assumed they would work itself out because the dealer mentioned that the conditions were minor but they only progressed. I'm putting oil in this vehicle every three to four days because the oil stick is clean ( indicating no oil). The engine light has always been on. I've taken it to several mechanics, including the mechanic that works directly with the dealership in which I purchased this vehicle. The engine light will come back and whenever it started to blink it would cause my vehicle to jerk excessively and forcefully while driving on the interstate and main highways each time causing the speed to decrease. Same thing with the airbag indicator light, it's always been on and I was told to ignore it. And the driver seat does not move, I was told a simple small green fuse (30) would fix that and I purchased several and each time the mechanic would insert one of the fuses, you could hear a pop. I was told not to touch it or it could start a fire (the fuse box area). As of today (April 20, 2021) my 2014 Kia Sorento still have these dangerous issues. Very dangerous and something is definitely not right under the hood.

- Hickory, NC, USA

The contact owns a 2014 Kia Sorento. The contact stated while driving 55 mph, the contact heard a loud sound and saw smoke coming from the rear of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to Kia chula vista (540 auto park dr, chula vista, ca 91911) where it was diagnosed with the engine needing to be replaced. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. The VIN was not available. The consumer stated during the initial inspection there was a hole in the powertrain.

- San Diego, CA, USA

My Sorento has started burning oil. It makes a terrible noise when running. Sometimes the lights for my backup camera doesn't work nor my radio. Sometimes the radio if on, station can't be changed. It is like it is in a frozen mode.

- Garner, NC, USA

I was driving going about 45 to 48 mph on a main road with traffice flowing faster than me and my car just shut off. The dash board lights all lid up. It was a scary moment for me as when I noticed and tried to break a little the brakes were locked and I couldn't break. I had to let the car roll until it came to complete stop. When it came to complete stop I turned the key and then I tried to restart the car and it would not restart it just did a clicking noise. The engine sounded horrible as it smelled burning and grinding metal pieces were heard. I have taken my car several times to the Kia dealership becuase my engine light would turn on and off or sometimes just flash and wouldn't come back on. All Kia said that it was the map sensor that needed to be replaced that was June 18, 2019, and now my car just won't start.

- Resident, FL, USA

Engine is failing and burning excessive oil, need oil change every 1K miles. Currently complying with oil consumption testing, however sensors are going on and I believe its due to excessive heat emitting from the engine. Service advisor submitted a goodwill claim for the ABS, traction control, tire pressure & E-brake sensors and Kia denied it. I just paid off my car, which is in great condition, and never had these issues. Kia just keeps doing oil changes and telling me to return every 1K miles. Also having ac issues, I recently found out my suction hose was leaking and had to replace it, after paying $160 for ac diagnosis. Broke down and paid $471 (originally $541 before discount) for a plastic hose and was told it would take 2-3 days to get here. About 27 days later, the part finally comes in, while my car happened to be at the dealership for a week unexpectedly. After getting 2 oil changes $140 in one month and driving for the first 1K miles after starting the oil testing, I went in at 8:30am to get an inspection on 3/15/21. I was informed that they would need to keep my car, and had to wound up getting a rental car. Another $239 I don't have. I then had to pay for labor and freon $286. After all the waiting and trouble I went through, suffering with no ac in fl, and spending a total of $1,296; they tell me after installing the part my ac compressor is bad and it would cost $905. So I still don't have ac! at this point, the engine needs to be replaced, I would like to be reimbursed for rental expenses while doing the oil testing, future rental/loaner accommodation because I know they will keep my car again, and assistance with the compressor and sensors. Being I paid for an overpriced hose, and the engine is failing. Now since last oil test, gas gauge does not match electronic range reading. Not sure if gas is full or not. When seatbelt dings speed gauge jumps.

- Orlando, FL, USA

Engine locked 12/24/19. Engine and parts has since been discontinued which has made it impossible to fix. My Sorento is still in the shop til this day. There's currently a recall on smaller Kia Sorento engines, however, not mine yet.

- Wilmington, NC, USA

The contact owns a 2014 Kia Sorento. The contact stated while driving 60 mph, the RPM decreased to 0. the contact stated no warning light was illuminated. The contact stated that she restarted the vehicle and drove to her destination. The vehicle was taken to the local dealer vandevere Kia (328 w. market St, akron, oh 44303, (330) 583-4131) where it was diagnosed with needing a motor oil additive engine treatment to be performed. The vehicle had the motor oil additive engine treatment completed. The contact stated she continued to experience the failure and the had vehicle serviced for a third time on 3/29/2021. The manufacturer was not informed of the failure. The failure mileage was approximately 117,791.

- Akron, OH, USA

I was driving up a hill and car rapidly lost power. I was lucky to get it off the road and into a parking lot. I had it towed to Kia. They have told me I need a new engine, costing in the range of $8,000 or more. It is a 2014 Kia with only 111,000 miles.

- Alexandria, VA, USA

Vehicle is 3,000 miles over 100,000 mile warranty and overheated while driving and was diagnosed with blown head gasket.

- Mckinleyville, CA, USA

I own a 2014 Kia Sorento. There is an open recall that has been going on for a while with this car. I talked to my local Kia dealer months ago and they said they would put me on a waitlist to fix the recall because they didn't have the parts. Now it's been a few months and I'm still waiting. They say they still don't have the parts. Now it's leading to other problems with the engine and I eventually want to sell the car, but nothing can get done until this recall is fixed! because of the recall, my car is at risk of catching on fire so I can't park in my garage. It's unsafe having to wait months to get a recall like this fixed!

- Louisville, KY, USA

My car stop working with no warning as I was driving on the highway and I was about to exit and stopped. I had to have it towed to nearest mechanic. It was took it to to mechanic and was told that engine was damaged

- Suwanee, GA, USA

Every 500 miles I am adding a quart of oil to my 2014 Kia Sorento. Plus the oil light is not turning on when the dipstick is showing below low on oil. There are several online forums that have noted as many other Kia vehicles have had this issue: Sited references: Car gurus: Https://www.cargurus.com/cars/discussion-T57466_ds944098?sntemlid=5086909646#msg1125429 Kia forum: Https://www.Kia-forums.com/threads/2-4-oil-consumption.344078/ motor biscuit: Https://www.motorbiscuit.com/A-2016-Kia-Sorento-owner-experienced-an-expensive-problem-at-the-worst-time/ I have taken it in to a mechanic and they are not sure how to address the issue. I also brought it to medved Kia dealership in wheat ridge Colorado for an oil consumption test, I brought it in every 500 miles to check the oil consumption. After 3000 miles the oil was down a total 2.5 quarts. The dealership told us they contacted Kia headquarters and said there is nothing they can do until there is a engine failure, but our concern is if someone is unaware of the oil consumption (or if we forget to put oil in our car at 500 miles) issue and their engine seize on the highway this could put them and other vehicles on the highway in a potential dangerous or life threatening situation. Additionally, the user manual states (page 7 | 11) under normal conditions you should change your oil every 7500 miles, the vehicle take 5 quarts, so if we waited for the 7500 miles the engine would seize or explode. Kia has issued an extended warranty for engine defects and fires, but it does not detail the oil consumption issue, I think this should be looked into as many people are having the same issue. Here is the extended warranty link: Https://www.carcomplaints.com/news/2020/Kia-engine-recall-extended-warranty.shtml thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Denver, CO, USA

The contact owns a 2014 Kia Sorento. The contact stated that while driving at various speeds and approaching an intersection, the vehicle stalled without warning. The contact shifted the vehicle into park and restarted the vehicle. The contact stated that excessive force was needed to for the vehicle to accelerate. The contact felt unsafe driving the vehicle. The contact stated that the failure occurred while the speed was reduced. Tom kadlec Kia (4444 us-52, rochester, mn 55901, (507) 281-2222) was contacted and an appointment was scheduled for the vehicle to be diagnosed but was still pending. The vehicle was not yet diagnosed nor repaired. The manufacturer was not notified of the failure. The contact was informed of NHTSA campaign number: 17V224000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 130,000.

- Sw Rochester, MN, USA

When driving home I pulled into my neighborhood and started to smell slight gas, when I get to my house a pulled into the driveway smoke started coming from under the hood. In an attempt to open the hood I noticed flames coming from under the car. I called 911 and my friend went to get a fire extinguisher. The fire extinguisher did not work as the fire grew big and fast. When the fire department arrived the front of the car was completely on fire. No recent work has been done of the car besides regular oil changes. The car was driving perfectly fine and no warning lights or weird noises before it caught fire.

- Arvada, CO, USA

Loud knocking in the engine, lost of power, stalling.stalled on the the road, when shifting from park into drive.

- Philadelphia, PA, USA

While driving last night, my vehicle turned off. Pulled over it would restart but then shut off. Let it sit for a couple minutes restarted and was able to go 1 mile then shut off again. After that let it sit again and restarted and went 1/2 mile before it shut off again. Then wouldn't start again. There's fuel in it, all lighting worked. Battery light and engine light came on.

- Jeannette, PA, USA

The contact owns a 2014 Kia Sorento. The contact stated while driving at approximately 3 mph, the check engine warning light illuminated. The vehicle was driven to wagner Kia of shrewsbury (730 boston turnpike, shrewsbury, MA 01545, (508) 581-5700) however, the vehicle was not diagnosed. The contact was informed that the check engine warning light had been cleared out of the system. While attempting to leave the dealer, the check engine warning light illuminated. The vehicle was diagnosed and the contact was informed that the catalytic converter, alternator, and drive belts needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.

- Auburn, MA, USA