We had issues with the TPMS in 2020. Took it to Tempe Kia on 7/30/2020. The following was done on vehicle. 1. Installed 37110 H7A00U 2. Complete Transmission service W/BG Cleaner installed Um013, KBG3020-Cooling system kit, UM040 antifreeze/coolant, 58101 C6A00 Pad kit- Front disc b, Replaced air filter 28113 A9100 Total amount paid $1,019.96. At that time oil was checked off as green. 11/25/2020 four new tires from Costco were put on. TPMS issue came back in May of 2021 when vehicle was parked outside. We live in AZ so the temperatures get hot but when the TPMS light come on it shuts the car down where it could not go into gear until it cooled down. Moving forward to July the TPMS light stayed on and the check engine light came on and vehicle began to sputter. We took it to our mechanic and he diagnosed that we needed a new engine. There was sludge build up, knock sensor codes came up, miss fires on bank 1, and internal engine noise. We had the vehicle towed to our dealer Tempe Kia. They concurred that a new engine would be necessary. Many codes were found P0300, P0306; P0304; P0302; P0018. Had a conversation with Debby 10:00 a.m. for 55 minutes 7/20/21from Kia and was told that due to lack of maintenance on the vehicle that Kia would not cover this engine under warranty. We were told that our oil changes were out of the time frame that Kia specifies in the owners manual that the 2016 Kia Sorento should have an oil change every 7,500 miles. We had oil changes every year from purchase to failure. Some at 8,000 miles to 15,000 miles. There are MANY complaints and cases open for the 2016 Kia Sorento engine failure. We have a 2012 Kia Sorento that the engine failed but a recall was issued for finding metal shavings in the engine. We purchased a 2021 Telluride in June but, moving forward we will not be purchasing anymore Kia vehicles. We are truly disappointed that Kia found a way out of our case and will not warranty our engine.

- Maricopa, AZ, USA

Two weeks ago, my 2016 Kia Sorento 3.3L V6 AWD just all of a sudden sounded like something was breaking under the hood. There were no symptoms prior to the failure, and no warning messages or lights. Luckily, I was able to safely get off the main highway as soon as I heard the noise. After having it towed to the local Kia dealership, the Kia service advisor later indicated an engine rod broke, there are bits of metal everywhere, and a total engine replacement is needed. My experience and this diagnosis seem to align with what the Kia engine failure class action settlement just addressed earlier this year in a range of vehicles including the 2016 Kia Sorento 4 cylinder engines. My vehicle is still inoperable and located at the local Kia dealership with no resolution in sight. I have owned the vehicle for ~4500 miles / 7 months and purchased it from a Kia dealership as a "certified pre-owned" vehicle with a dealership-provided extended warranty. It has ~85000 miles total on it.

- Colbert, GA, USA

My Sorento began to make a small knocking noise while I was driving to an appointment with my 3 year old on 7/12/21. I pulled over at a gas station to check the oil and it was not low. I turned the car on and still NO lights on the dash although there was a smell like burning gas. It has 86,328 miles on it. I continued to drive to the appt since I was 8 minutes away. While driving at 40 mph the entire vehicle turned off with no warning. It simply lost all power. I was in the middle of a 6 lane intersection with my 3 year old (who has special needs) and was only able maneuver the truck 3 lanes over to the turning lane before it stopped rolling. I turned the car off and then tried to crank it and the only sound was a squeal, but no start up. I crossed the remaining 3 lanes on foot while carrying my son since it quickly got up to 95+ degrees in the car and we had to wait for a ride. I attempted to start the car again and battery was dead. After getting a jump, it started up with a squeal and clanking sound. I called to get a tow truck. My Sorento is currently sitting in the parking lot at home and when started it makes a terrible squeal and when the accelerator is pushed there is a terribly loud clanking sound as if something is loose banging around on the inside. It gets worse as the game is pushed. This was a very hectic and unsafe situation for us both, not to mention we missed the therapy appt for my son and we also missed leaving for vacation the following day because we currently have no automobile. I have cancer and next week I am scheduled to have a major surgery to hopefully remove it and now I have no transportation. I am contacting a KIA dealership to see what my options are. They claim no recalls in it, but we previously received a recall notice mailed, so I-??m unsure what is going on and if there will be any assistance from KIA.

- La Porte, TX, USA

Car started to "chug" during start, took to repair shop and was told the engine failed and blew the head gaskets. Final recommendation was new engine. Car has 90,000 miles and is out of warranty. Was bought at a dealer used, but it was not Kia certified, even though it was bought at Kia of Old Saybrook. Currently car is at Bozrah Auto in CT and the engine is 3 weeks from delivery because there is a waiting list for the engine, which makes me wonder how many engines are being replaced on these SUV's?

- Norwich, CT, USA

Vehicle shut down unexpectedly in the middle of street. Vehicle was towed to mechanic shop per request of dealership vehicle was purchased at. Mechanic later found metal shavings scattered through out engine. I-??m currently without vehicle for transportation of my family of four incase of any emergency.

- Metairie , LA, USA

I was driving down the highway no warning lights displayed loud sound came from engine and died immediately. Car would not restart. Had it towed to a Kia dealership and they said there was a hole in the back of the engine and it needs to be replaced.

- Madison, MS, USA

Months ago car just struggled to run while driving. Flatbed picked it up on roadside and brought to garage. Mechanic thought easy fix (a belt). Replaced belt. Still same issues. It was not due for an oil change, but mechanic decided to change oil even though he has done it every 3000 miles since brand new. He found flakes in oil and suggested not to drive it and it needed a new motor. Flatbed brought car home and it has been parked ever since.

- Glover, VT, USA

2016 Kia Sorento has had problems with fuel pump and probably that fuel line so I had to have it replaced and then now see a recall for those so is this newer recall or what and also what could i do if i had private ASE certified mechanic fix this and the Kia has a little over 84k miles on it. Does Kia have to reimburse me for this and for the labor work done to or can you please tell me what I can do. Thankyou

- Scottsdale, AZ, USA

The vehicle stopped in highway traffic with no previous warning lights. Then the car was making a ticking sound & shut off after a restart attempt. Then it had to be towed to a Kia dealership & they stated it needed a engine after a thorough inspection. The engine failure is under warranty due to recalls on this model KIA Sorento from 2016. It was unknown to me at the time of purchase in 2019 from a DriveTime dealership. The dealership affirmed it had no recalls or previous accidents at the time of purchase (which is untrue). Now I have no vehicle. DriveTime is refusing to help & KIA has refused to repair the recalled engine. Please help.

- South Bend, IN, USA

My engine keeps burning oil at an extremely fast rate and the oil is very dark. Every time I take it in to get an oil change or top off, the mechanics tell me that my care has excessive oil consumption and something is wrong with the engine. My car also hesitates to start. I-??ve taken it to get checked out twice stating my concerns, and the mechanics are not able to find anything wrong with it. Also, the indicator light does not come on when my oil is low, which has led to me driving my car with no oil In it.

- Jefferson City, MO, USA

I get my car serviced every month or so because I commute quite a ways from my home to my job recently after my car engine check light came on I got my fuel injection system flushed spark plugs changed and brake pads done at the same time also Wheel alignment And my first day back to work once getting my car serviced I don-??t feel the same I feel like my car struggling and then getting on the freeway my complete engine shut off but then turned back on and continue to drive I didn-??t even have to stop it I almost crashed but luckily I was on the far right lane I also received a recall a year and a half ago for my car but now they-??re stating on the NHTS that there isn-??t one I filled out the forms never heard back but I also Took it into a Kia dealership in Perris ca and had my car checked for a recall the guy said there was no recall but I had the forms from Kia myself showing him that my car had a recall but because he said I didn-??t have one and I didn-??t think or hear back from Kia I figured it was OK I-??ve never followed up but I should have follow up which I should have done because I didn-??t think it was serious but now my life being flash before my eyes it-??s serious and I don-??t know what to do because when I take it back to the mechanic there-??s no diagnostic code that-??s coming up but my car is messing up and I-??m really afraid I have attached copies of my recent recent receipts and luckily I made a plank copy and my copy of my original that I mailed back off for the original recall on my car that I received

- Lake Elsinore, CA, USA

Engine started -??knocking-?? while driving. Checked the oil, there was no oil, added oil, and car wouldn-??t start back up. Engine smelled like something was burning (electrical burning smell) now I-??ve been informed my engine will need to be replaced

- Baltimore , MD, USA

For about a week my car had a terrible smell of fumes, nor air or heat. It then started over heating. I parked it and had it towed go the dealer. It was still under warranty and we were told it was a head gasket issue. Then they tried moving the car and the entire engine blew. The dealer has already had my car a month and told me they have no received a new engine and don't know when they will. After looking into I see many cases where 2016 kia Sorentos are over heating catching fire and blowing

- Factoryville, PA, USA

I AM 70 YEAR OLD WOMAN. NOT A SPEEDSTER. wHILE DRIVING ENGINE BLEW ON THE FREEWAY DOING 65 MPH. CAR IS IN EXCELLENT CONDITION WITH 124,000 MILES ON IT. WITH THE EXCEPTION OF THE ENGINE BLOWING UP. OIL WAS CHANGED EVERY 3000 TO 5000 MILES.

- Bremen, GA, USA

My 2016 Kia Sorento that I purchased used which had 80,000 miles on it at time of purchase on 11/6/2020. I didn-??t drive it daily because I had a company car I used for work. Well on 4/28/2021 I am driving my vehicle home and I started smelling coolant so I am 1 1/2 miles from my house so drive it in and the temp gauge is now at Hot. I call towing company and have it towed to a KIA dealership 90 miles from me because no one in my town services KIA not has the equipment to put on the KIA to run report. The Kia dealership tells me that the bolts has backed out and and caused a head gasket to blow. They recommend a new engine which none are available because all being refurbished so all they can do is redo the bolts and rehex but they do not warrant their work because it-??s not recommended approach. I am not original owner so the 10 yr:/100,000 mile power train does not apply and the 5/60,000 does not apply because it has 80,000mikes. I had purchased Carshield but they refuse to cover the cost because they say the head and gasket plus the reboring the holes and rebolting not part of the internal mechanism so they refuse to pay. So issues with the 3.3L V6 GDI are faulty and KIA is aware. I wAnt someone to make KIA put this on a emergency recall and need engine replaced with a new one and KIA needs to make it right immediately while it-??s still in shop and been there over 3 weeks because I have been arguing with KiaCustomer Affairs, Carshield and all the other levels. We need to file a class action lawsuit. All Kia says we report the the issues but nothing gets done. I will never purchase another foreign vehicle or definitely not a KIA because any company that won-??t stand behind the piece of crap power train needs to be put out of business. If they can cover 100,000 miles for original owner then they could make it a standard regardless if someone is 2nd or 3rd owner. 100,000 miles should be 100,000 miles regardless but KIA makes another excuse to avoid responsibility. Dealer said the new engines to fit vehicle whic

- Clearfield, KY, USA

I have complained to Kia regarding excessive oil consumption. The dealership stated my head gasket needed to be replaced. 2 weeks after Kia replaced, I had a routine oil change at my local mechanic who regularly performs maintenance. He contacts me and has me come down to show me he did not want to do the oil change as he noticed that the gasket had not been changed as I had claimed it was when i dropped it off earlier in the day. He agreed to order the parts and when replaced gave me the parts which could not have possibly been new. I called Smithtown Kia reporting a complaint at paying nearly $500 and no repair was made to my car. At which, I was told there is an issue with the engine of my car as they received a -??warning notice-?? from corporate. They explained I would likely need to replace the engine. They refused to refund my money for a repair not made. On 5/7/21, I was traveling to Delaware and on the NJ turnpike traveling at highway speed in the left lane, the engine decelerated and warning lights appear saying engine failure service required. Nearly being hit by cars traveling behind me and subsequently attempting to move to the shoulder was almost hit by 2 commercial trucks. A frightening experience and left stranded. The car was towed to a local mechanic who indicated the car needs to be towed to Kia as the engine is not performing. Having to wait until Monday, my car was towed to the nearest dealership In Delaware. I-??m currently without a vehicle and waiting for the dealership to diagnose the issue. I-??ve been told the service department will likely assess the car in 3-4 weeks due to all the engine failures they are addressing. The incident was traumatic for myself and my passenger, we could have been killed. My vehicle has always had oil changes, Car Fax and all my receipts can attest to my adherence to the maintenance of my vehicle. I-??m praying this does not happen to anyone else and certainly not to an inexperienced driver as this would be a tragedy.

- Valatie , NY, USA

Driving on the highway my 2016 Kia Sorento suddenly lost acceleration. The check engine light began flashing. I had to pull off to the shoulder and have the vehicle towed. Diagnostic shows code P1326. This code is related to the knock sensor.

- Spindale, NC, USA

My car started overheating all of a sudden with no alerts or warnings. My vehicle is 2016 Kia Sorento sx V6 with 3.3L engine 6 cylinderi bought the vehicle used but it had been serviced faithfully with records from Kia but being a second owner the power train warranty stops at 60,000 miles instead of 100, 000 miles if I were original owner. I bought it from a reliable dealership which it had 81,300 miles at time I bought and only has 85,000 miles now but we don't drive it that much and have owned it for 6 months. Now kay has had several complaints about the 2016 sx AWD Sorento but 111 complaints on this particular engine. I was told at the dealership to repair that it had blown head gasket because the bolts had backed out. So Kia basically says they are not responsible because I am not original owner so no warranty now. The dealership tells me no motors available because they all have been brought back in to be retooled do it shows there has been an issue but still no recall. I bought a coverage warranty with car shield but they don't want to pay because the dealership can only repair head gasket and can not warrant the work because if it having aluminum head but I have a vehicle me that I owe 19,000 dollars on and have been asked to pay for my repairs now. Kia needs held responsible and pay up to the power train of 100,000 miles.111 complaints on this engine is enough to say let's help these people... I will never purchase another Kia product due to the poor attitudes. Of service department and Kia in general. Word of mouth is best advertisement negative or positive for Kia and car shield both of them. This is happening under 88,000 miles on majority of these motors. They need held responsible and forced to bring in a recall and repay the ones that have to pay out of pocket for their piece of crap engines which they no longer putting them in the new Kia.

- Clearfield, KY, USA

My 2016 Kia Sorento is having oil consumption issues. I know that you are well aware of this problem with many of the engines on several Kia models. I have followed all of the instructions that Kia had recommended to monitor oil levels and now Kia is claiming they are no longer "honoring" that type of testing. My biggest issue is that you are aware of this horrible problem which could ultimately cause serious injury or worse yet death if one of these Kia engines dies out on the highway without warning. It has not happened to me yet but I was just reading plenty of reviews about this happening. I fear for my life and pray whenever I go out and drive. Please take note once again of this critical issue surrounding these vehicles. I had a Kia before this but never again when they are defaulting on their obligation to fix this huge problem. And shame on you for not backing consumers having these issues!!!! it is a disgrace that a foreign car company comes in and profits off of America and doesn't back it's own product. Corporate greed at its greatest. What are you going to do to keep us safe on the roads with these things happening on the roadway"????????????" thank you, [xxx] please feel free to contact me. You need to do something about this!!!!!!!!!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Central Bridge, NY, USA

While traveling 700+ miles from home, engine started knocking. Vehicle had just been to dealership for service within two weeks of traveling and no issues were found. After knocking started found closest dealership and was informed by service manager that the engine needed replaced. Vehicle has 68K miles and was purchased new in 2016.

- Independence, KY, USA